slany chapternews newsletter fall 2004

ChapterNews 1 Vol. 76, #4 Fall 2004

Letter from the Chapter President

Dear Chapter Members

As President of the Chapter, it’s my duty to keep reminding everyone that thereis still “no free lunch” in The Big Apple. Our Past President, Agnes Mattis pre-viously wrote to you about the financial realities facing our Chapter. In priorarticles, she had covered two trends in particular:

▲ The rising costs of venues and catering

▲ The diminishing levels of sponsorship

There is little that we can do about the rising cost of venues and catering. A typicalvenue for 150 – 200 attendees, including A/V set up, now ranges between $800and $1,000. Many of our members no longer have the option of offering a freevenue for Chapter events. Furthermore, the refreshment services for many ofour venues have been outsourced as profit-making ventures with minimum per-person costs typically starting at $25. If we were planning an event with wine,beer, soda and water for 150 attendees, this would add $3,750 to the cost of theevent. And, if we were paying a modest speaker fee, combined with hotel andtransportation costs in NY, this could easily add another $1,250. In this example,the total cost of a single program could easily reach $6,000.

For these reasons, we experimented last year with “refreshment-free programs”(as opposed to the “free-refreshment programs” of our heavily sponsored past).What we found was that if programs were interesting and current enough, thenthey were well attended anyway, and few people actually complained about a lackof refreshments. With this in mind, we will continue to use this cost-savingstrategy, whenever it’s needed this year.

But I’m also happy to report that the Board has a new plan to “market our assets”as a Chapter to potential sponsors. How will we do this? Primarily, we will do itby reminding sponsors of our buying power. The NY Chapter consists of 1,300members, representing about 11% of the entire Association. And an even moreimportant point, but one that is difficult to put an actual number to, is the totalamount of revenue that the NY Chapter represents for information providers.Think of the size of our Business and Finance, Legal, Advertising and Marketing,and other divisions comprising our member base here in NY. We know that theNY Chapter accounts for a huge volume of dollars spent on information, and wesuspect that it may be even greater than the 11% that our membership repre-sents within the Association. We will be actively reminding our sponsors of thesesimple facts, to help ensure that we garner our fair slice of the sponsorship pie.

When economic times were good, the Chapter could ask sponsors for assistanceon a program-by-program basis throughout the year, and vendors were forthcomingwith funds. This no longer works. We realized last year that we needed a newmodel for sponsorship, and the Chapter Board (along with our Ways and MeansChair, Nancy Bowles) has worked out a better strategy for approaching sponsors.

ChapterNewsVolume 76, #4 Fall 2004

IN THIS ISSUE

Message from the President..........1

Message from the

Director of Publications .............3

Basic or Not So Basic? Business

Research at SLA Nashville.........5

Chapter Announcements:..............7

Meet the Board

and Advisory Council .................8

LaChance Outlines Plan for SLA ..11

In the Beginning… .......................12

Welcome New Members .............13

From Student to Librarian:

SLA-NY is with you all the way ..14

A River Runs through It:

University of Arizona’s

Knowledge River Project .........15

Mentors in Libraries .....................16

St. Clair Suspends Knowledge

Services Column: Concentrating

on SLA’s Centenary History.....17

Diversity Leadership Development

Committee’s Career Day

Brunch .....................................18

ADVERTISERS

Dialog...........................................10

Donna Conti Career Resources.....5

EBSCO...........................................3

EOS International.........................12

Gatta Design & Co. ......................15

Global Securities Information, Inc...4

InfoCurrent...................................17

Pro Libra ......................................14 (Letter continues on page 2)


ChapterNewsNew York ChapterSpecial Libraries AssociationSummer Vol. 76, No. 3

PUBLICATION SCHEDULE

ChapterNews, the bulletin of the New York Chapter of theSpecial Libraries Association, is published four times a year.

Deadlines for submitting materials:

Fall issue September 24Winter issue December 15Spring issue March 15Summer issue May 14

Submit all material to: Jennifer KellermanChapterNews EditorE-mail: [email protected]

Submissions: Articles on topics of general interest to infor-mation professionals and the New York Chapter are welcome.Authors can send submissions via e-mail as text file or MSWord for Windows attachments, or with article in the body ofthe e-mail. Please use single-line spacing, Courier font, withminimal use of boldface and italics. Include a byline with yourfull name and place of work.

ADVERTISING inquiries should be addressed to: Nancy Bowles235 East 22nd Street, Apt 9LNew York, NY 10010Telephone: (212) 679-7088 or E-mail: [email protected]

Special Libraries Association assumes no responsibility for thestatements and opinions advanced by contributors to the Associa-tion’s publications. Editorial views do not necessarily represent theofficial position of Special Libraries Association. Acceptance of an advertisement does not imply endorsement of the product bySpecial Libraries Association.

CHAPTERNEWS STAFFDirector of Publications Mike GruenbergChapterNews Editor Jennifer KellermanAdvertising Manager Nancy BowlesWebmaster Michael RivasAssistant Editor Brenda Ling

Going forward, we will be soliciting sponsors with twooptions for supporting the chapter, as follows:

▲ A general contribution to support the Chapter on an annual basis

▲ A targeted contribution that would be used for specific,high profile events, programs and scholarships.

In the first option, an annual contribution would enablea sponsor to plan their contribution budget annually,which is also to our benefit in that it would enable us toprepare a budget for activities ahead of time. Sponsorswould receive appropriate recognition by the Chapterbased on the total annual dollar amount (i.e., range) oftheir contribution.

In the second option, we will offer sponsors the chanceto “fully fund” the cost of particular events, which wouldentitle the sponsor to “exclusive name recognition” forthat event (e.g., The (insert sponsor name) Hot TopicPanel Discussion). Going forward, we will select a cou-ple of high-profile events and market them to sponsorsin this manner.

The last important aspect of this strategy is to providemuch greater “recognition” to our sponsors, using theChapter’s website and other communication tools (i.e.,ChapterNews and the Discussion List). In doing this, wewill also be publicizing our sponsors in an open, fair andobjective manner, based on their actual level of supportto us. We are confident that this new plan will helpincrease sponsorship dollars for our Chapter.

Thomas Pellizzi

(Continued from page 7)

NY Chapter members enjoy cocktails before the start of the FallChapter meeting. Read about it on page 11.

SLA-NY SNAP-SHOT

Message From The Director of PublicationsBy Mike Gruenberg

It’s Your Right ANDResponsibility

By the time you read the next issue of ChapterNews,there will have been a presidential election. No,not the one for the New York Chapter! And, not

the one for President of SLA. It will be the election forthe President of the United States.

I just came back from a vacation in Europe. According tothe preference polls taken there, if the Europeans couldvote, they would overwhelmingly vote for Kerry. Eventhough they cannot vote for our President, the Europeannewspapers and television news programs are keenlyaware of our politics and report on it daily with greatvigor. On our cab ride to the airport in Venice, we had aspirited discussion with our Italian driver on the effectsof U.S. foreign policy in the world. In Vienna, in anothertaxi, our Egyptian-born driver, who has been a residentof that city for 25 years spoke with great insight on howthe U.S. is viewed in Austria.

I could relate to you what these and other people we metin Europe had to say about the candidates for our highestoffice, but I won’t since this column is not designed to bea political soapbox. What I will tell you is that theirthoughts and concerns energized me to become moreinvolved in the upcoming election. While I cannot saythat I have no interest in which person you decide to votefor, I can say that not voting is sinful. The right to vote isan important right that, quite frankly, is not enjoyed by alarge majority of the world’s eligible for voting popula-tion. In some cases, the vote in certain countries is simplya ruse to get people to think that they are voting eventhough there may be one candidate or many candidatesfrom the same political party. At times, we may havetrouble differentiating the policies of our candidates, butin essence, there are two major parties presenting twocandidates. For that, we should be thankful.

Over the years, the American public could rightfully orwrongfully be accused of not making the best choiceswhen they elected a President. However, the reality isthat someone was chosen. The person with the mostvotes usually wins. Well, maybe not all the time, but nev-ertheless, votes were taken and the system produced awinner. I’m not here to criticize the system, but I amhere to criticize those who do not vote.

September has always represented to me a new begin-ning. It’s almost as though September is another NewYear. For example, when we come back from summervacation, September was the beginning of a new schoolyear. In the world of sales, September means the begin-ning of the push to end the last four months of the yearon a positive note. In every fourth year, September rep-resents the beginning of the two months leading up tothe November election.

Please take the time to review the positions on the issuesof each candidate from the President on down to yourlocal legislators. Voting is a right and you need to knowthe issues in order to make a logical choice. Take time towatch the three Presidential and one Vice Presidentialdebates. Seek out your local elected officials and find outwhat they stand for. Most of all, exercise your right andresponsibility to vote.

Michael Gruenberg is a Strategic Accounts Executive at OneSource Information Services. He can be reached [email protected] or 646-336-4128.



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Basic or Not So Basic?Business Research at SLA Nashville By Jane Suda

I f you were asked to create a short list of the most use-ful business reference tools, what resources would youselect? When faced with researching an unfamiliar

topic in the field of business, how would you identify themost authoritative information?

Business research in an entrepreneurial society is uniquein that anything can potentially become a business ven-ture…and everyone knows that all business venturesrequire expert information as a foundation for sounddecision-making. How can a novice to business researchprepare for the myriad of potential questions?

The “Back to Basics Business Research” program at theannual SLA conference in Nashville, Tennessee promisedto provide some guidance for librarians overwhelmed bythe vast field of business research. The primary speakerfor the program was Roberta Brody from the GraduateSchool of Library and Information Studies at QueensCollege. Using a PowerPoint presentation, Dr. Brodyprovided a framework for conducting business research.She explained the basics of how business information isstructured. She distributed a handout listing core busi-ness reference sources. She led the program participantsthrough exercises where they analyzed typical businessreference questions, discussed research strategies, andrecommended best reference sources. She discussed howto evaluate the authority of business information, and theimportance of determining the business context of eachinformation request.

Dr. Brody also invited Davida Scharf of NKR AssociatesInc. to be a guest speaker. The two speakers shared theirextensive experience working as information consultants,both independently and within information-outsourcingfirms. Throughout the presentation, they offered anec-dotes from their professional experience to highlight theguidelines and resources they recommended. Their sto-ries were often humorous, always enlightening.

In particular, the women discussed the methods they useto manage, track, and mine for information resources.They addressed how to ethically approach providingresearch in a subject area in which you have limited pre-vious knowledge (they recommend letting the clientknow upfront). In addition, they discussed how they

use the SLA document, “Competencies for Information Professionals of the 21st Century,” as a tool to evaluatetheir own work performance, and as a guide for theirown professional development.

The program was well organized and expertly delivered.A key component of this very successful event was thelively group discussion, nurtured by Dr. Brody and Ms.Scharf. Surprisingly, despite the “Back to Basics” title,many of the attendees were far from novice librarians.Most had years of experience in special library collec-tions in law, pharmaceuticals, associations, engineering,etc. These librarians had chosen this program to brushup on skills, fill in gaps, or gain confidence in businessresearch. Each participant brought to the event a wealthof information unique to their various specialties, and yetvery relevant to the broad range of business referenceservices. Dr. Brody presented exercises carefully designedto promote an open dialog between all of the partici-pants. Her instruction methods were very effective; theresult was an engaging discussion which reflected thediverse experiences of each person in the room.


(Continues on page 6)

At the end of the day, Dr. Brody distributed the registra-tion sheet for the event. It listed each participant’s name,organization, and contact information. This cementedthe collegial atmosphere which had been growingthroughout the day. Dr. Brody and Ms. Scharf encour-aged us to use each other as reference sources. Theystressed that, despite all of the available print and elec-tronic reference sources, often the quickest way toresearch an unfamiliar topic is to ask an expert. The pro-gram registration sheet provided each participant with ashort list of specialists to contact for future research. Bethey librarian, senior researcher, consultant, informationspecialist, manager, liaison, professor, or analyst, eachparticipant possessed in-depth knowledge of the infor-mation resources in their specific field. The participantswere pleased.

What was the most valuable information presented at the “Back to Basics Business Research” program? Somemight say it was the bibliography of core resources. Othersmight select the nine recommended research strategies,or the breakdown of how business information is struc-tured. Some may have benefited most from the exerciseson how to determine the authority of a source, or how todetermine the context of a query. Still others might saythat the professional development guidelines were mostoutstanding. Any one of these would have made theevent well worth the expense.

For me, the revelation that discourse can be as valuableas any list of print or electronic resources was paramount.The program introduced me to a number of individualswhose knowledge cannot be accessed via a book or web-site. The program reminded me that as members of SLA,and as conference attendees, we all are reaching out tocreate a network of professional support. We are creatinga network to support ourselves, and to benefit us all.

Jane Suda is a Reference Librarian and Business Liaison atLong Island University, Brooklyn Campus. Prior to working atLong Island University, Jane was a Reference Librarian forGoldman, Sachs & Company in New York. She received herM.L.I.S. from Simmons College and her B.A. from Smith Col-lege. She is currently enrolled in the M.P.A. program at LongIsland University. Jane can be reached at [email protected] or at 718-488-1036.

Starting Points:Business Research

Below are some websites that can be used to obtainbasic (and free) information on companies, stock marketsand the economy.

Annual Reports

www.annualreports.com

Big Charts

www.bigcharts.com

Bureau of Labor Statistics

www.bls.gov/

CEO Express

www.ceoexpress.com/default.asp

EDGAR

www.sec.gov/edgar/searchedgar/webusers.htm

Federal Reserve Economic Data

www.stls.frb.org/fred/

Hoovers

www.hoovers.com

NASDAQ

www.nasdaq.com

New York Department of State Corporations and UCC

www.dos.state.ny.us/#

New York Stock Exchange

www.nyse.com

SEDAR

www.sedar.com

Yahoo Business

http://finance.yahoo.com/




CHAPTER ANNOUNCEMENTS

DLDC Award Winner AnnouncedMillicent Emmitt is this year’s recipient of the SLA-NY DiversityLeadership Development Committee award. Millicent is a corpo-rate information specialist at Skadden, Arps, Slate, Maegher & FlomLLP. She received her bachelor's degree from Hunter College,summa cum laude. She earned a Phi Beta Kappa Key and wasrecipient of a Mellon Fellowship. Millicent is a member of GoldenKey Honors Society and has appeared in Who's Who in AmericanColleges and Universities. We look forward to her participation in the Diversity Leadership Development Committee.

Each year this committee awards $1000 to a library school studentwho represents our diverse global community and shows interestin special librarianship. This talented, meritorious and innovativestudent is nominated by the dean of library school. The award iscirculated amongst the New York Metro area library schools on a rotating basis.

HELP WANTED!!!The New York Chapter is looking for volunteers to fill the following positions:

▲ Discussion list manager

▲ Midtown Networking Chairs – two people

▲ Assistants to help Michael Rivas with the website

▲ Assistants to help David Man with Arrangements

If you are interested in any of these positions, please contact Tom Pellizzi at [email protected].

Time to Join or Renew in theChemist Club Right Now for2004/05We have great news! The New York Chapter is renewing ourmembership in the Midtown Executive and Chemist Club conve-niently located at 40 West 45th Street, minutes from TimesSquare and Theatre District. Benefits include use of the diningroom, reciprocal domestic and international clubs in places such as Washington DC, Boston, London, and hotel accommodationsat low rates. It is a perfect central place for informal meetings. The dining room provides delicious food. There are rooms we can reserve for a fee for meetings and private parties.

The individual membership is $25.00 annually. The club acceptsall major credit cards.

If you have questions or wish to sign up, send your business card(with your telephone number(s) and email address) along with a check for $25.00 made out to “SLA New York Chapter,” to Sarah Warner at: Wontawk, 25 West 43d St., Suite 812, New York,NY 10036. Tel: 212/869-3348, [email protected].

For Your InformationSLA Connections is a series which includes newsletters andupdates on the following topics: industry, learning, public policy,conference, board and leadership.You can find the resources at:www.sla.org/content/resources/lin/index.cfm

SLA has a new Competitive Intelligence division. The Board ofDirectors approved the division at meetings held at the AnnualConference in June 2004. Within six weeks, the division hasgrown to 175 members. Jerry Miller (Simmons College) is theChair of the CI division.

☛ For more information, go to:

www.sla.org/division/dci/cihome.htm.

Reading Material

“When there’s information to be stored, retrieved, analyzed or distributed, there’s a need fo special librarians.”

☛ To read the entire article, click on:

http://careerpronews.bridges.com/explorer/browse/

et/librarin/main.htm

The Shifted Librarian - http://theshiftedlibrarian.com/

Librarians in Entertainment: ...In the Comics

☛ http://www.comics.com/comics/frazz/archive/frazz-

20040918.html

☛ http://www.comics.com/comics/soup2nutz/archive/soup2nutz-

20040920.html

….On TV

Noah Wyle leaves ER for the library. The Librarian, a TNTmovie to air December 5, 2004, features Wyle as an action-adventure hero.

☛ For more information, go to www.usatoday.com/life/

2004-09-09-coming-attractions_x.htm.

CHAPTER ANNOUNCEMENTS

Meet the Board and Advisory Council

Last year, ChapterNews ran a special section introducingthe board and advisory council members to the chapter.This year, some of the newest members of the Board andAdvisory Council are profiled.

BOARD

PRESIDENT – Tom Pellizzi

Tom Pellizzi has been active in the NY Chapter for several years, serving as Mid-town lunch and breakfastco-Chair (2 years), followed by Director of Publications(and interim ChapterNews Editor) for 2 years, thenPresident Elect, and now President of the Chapter. Tom also served as co-Chair of Programs for the LibraryManagement Division at the Annual Conference in New York City in 2003.

Tom started InfoSpace Consultants in 1987 to providedesign consultation and project management services for specialized libraries and information centers. He alsoconsults on document management issues. Tom hasdesigned specialized libraries and information centers for a prestigious group of clients within the NY Chapterand elsewhere. He enjoys an outstanding reputation for his designs.

PRESIDENT-ELECT – Gwen Loeffler

Gwen Loeffler is Senior Research Specialist at the globaladvertising and marketing network Young & RubicamBrands. She has enjoyed receiving and responding to anunpredictable array of reference questions and requestsfrom account teams, creatives and new business teams at Y&R since 1997. Gwen started work as Educational Program Coordinator at Cooper-Hewitt, NationalDesign Museum, a branch of the Smithsonian Institutionin New York, in 1989. Later, she served as the museum’sPublic Affairs Officer.

Gwen received a BA in History with a minor in MuseumStudies from Adelphi University, and was awarded bothan MLS and a Certificate in Archival Studies from thePalmer School of Library & Information Science atLong Island University’s C.W. Post.

Gwen has been a member of SLA since 1997. She servedas Co-Chair of the Advertising & Marketing Division(2002-2003), and is currently the Division’s PublicationsChair. She is contributor & editor of “The BrandingResource, “ an electronic bibliographic source published

to coincide with the rebranding of the Association in 2003.This resource remains available at http://www.sla.org/division/dam/resources/branding.html

In her current role as President-Elect of the New YorkChapter, Gwen is responsible for organizing Chapterprograms and events for Fall 2004 & Spring 2005.

SECRETARY - Miguel A. Figueroa

Miguel A. Figueroa is the Assistant Director of Publish-ing at Neal-Schuman Publishers, Inc. He is a graduate of the University of Arizona’s School of InformationResources and Library Science (2003). Being new to theprofession, the city, and the New York Chapter, he looksforward to learning more about the organization and thecommunity of professionals here.

DIRECTOR OF PROFESSIONAL DEVELOPMENT – Catherine Ciaccio

Catherine Ciaccio is a librarian at Credit Suisse First Boston.Catherine received her MLS from Pratt Institute and iscurrently serving as Director of Professional Develop-ment. Her interests are baseball, reading mysteries, andspending time with her family and friends.

ADVISORY COUNCIL

ARRANGEMENTS CHAIR – David Man

David Man holds an MS degree in Information Scienceand Library Services from Columbia University (1991).His first library position was as Reference Librarian atthe New York Academy of Medicine. From there, he wasthe Educational Services Librarian at the RockefellerUniversity Library. Since 1996, he has been the directorof the library at The National Center on Addiction andSubstance Abuse (CASA) at Columbia University wherehe has designed and implemented the library on the web.


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(Advisory Council Continues on page 9)

CAREER DAY CHAIR – Gretchen Ebeler Hazlin

Gretchen Ebeler Hazlin is Coordinator, Education &Outreach Services at the New York Academy of MedicineLibrary. Along with general reference duties, Gretchen is responsible for the Academy Library’s medical infor-mation classes and the library component of the JuniorFellows Program for middle and high school students.She also coordinates information outreach projects onHIV/AIDS, Asthma, and East Harlem health. Previousexperience includes working as a librarian for a regulatoryinformation center at Johnson & Johnson and serving asan Information Specialist at Grey Worldwide in New York.She also worked on the vendor side of the industry fortwo years at LEGI-SLATE, an online legislative infor-mation service. She received her MLS from Rutgers andearned her BA in English and History from Boston College.

Gretchen is the 2005 Career Day Chair and is hoping toenlist many of you as volunteers as this annual springevent comes together.

LIBRARY SCHOOL LIAISON – CO-CHAIR – Phyllis Hodges

Phyllis Hodges is presently an Information ResearchAssociate at Credit Suisse First Boston, in New York City.She has over 20 years of experience in the library andinformation field and has experience in the areas of legal,business, non-profit, and insurance. Ms. Hodges receiveda B.S. degree from John Jay College of Criminal and M.S.degree from Pratt Institute. In 1996,

In 1996 Ms. Hodges was the recipient of the SLA Diver-sity Leadership award, and the former president of theNew York Black Librarian’s Caucus and a member of thescholarship committee. Her hobbies include volunteering,jewelry design, and accessory designs. She can be contactedat Library and Information Services, Credit Suisse FirstBoston, telephone (212) 325-7188, fax (212) 325-8271,email: [email protected] or mailing addressEleven Madison Avenue, 28th Floor, New York, NY10010-3629.

– Paulette Toth

Paulette Toth is the Information Services Manager at Kirkland & Ellis llp and can be reached at [email protected].

NOMINATIONS CHAIR – Pam Rollo

Pam Rollo is currently SLA President - Elect and Principalwith her consulting firm, Collaborative Consultations,Inc. Prior to that, Pam was Vice President, PremierAccounts with LexisNexis and Director for InformationResources with Credit Suisse First Boston. Her SLA service includes the current role as a as a member of theSLA Board of Directors since 2002, Chair (Chair-Electand Past Chair) of the Business & Finance Committee1998-2000 and Chair of the New York Chapter’s Business& Finance section in 1996. She earned her MS in LibraryService at Columbia University and her BA in Historyfrom LeMoyne College in Syracuse, New York.

DIVERSITY LEADERSHIP DEVELOPMENT,VICE-CHAIR – Julie-Mae Stanley

Julie-Mae Stanley has twelve years experience in libraryservices, systems and website development. She is anassistant vice president and systems librarian at CreditSuisse First Boston, where her current titles are web taskforce manager and Internal Client Services Group pro-ject manager. She manages six departmental websites andprovide Technical and advisory assistance to the Library& Information Services and Archives & Record manage-ment Departments. She provides support to staff globallyand is responsible for the third party applications, script-ing and implementation. She is a graduate of the StateUniversity of New York - Oswego and holds a MLISfrom the University of Pittsburgh, PA. Julie-Mae wasresponsible for the redevelopment and restructuring ofthe SLA-NY website in 2001 and received an Award forits success. Her long-term objective is to assist Librarieswith their automation initiatives. Julie-Mae can bereached at julie.stanley@csfb or tel: 212-325-2552.

PROFESSIONAL DEVELOPMENT CHAIR – Marlene Augstin-Lambert

Marlene Augustin-Lambert is a senior reference Librari-an at Credit Suisse First Boston. Marlene has fourteenyears of experience in the Special Libraries industryworking in both legal Libraries and investment bankingLibraries. Marlene worked full time while workingtowards her MLS from Pratt. At Credit Suisse FirstBoston she has been involved in global Library projectsand initiatives.


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LaChance Outlines Plan for SLABy Thomas D. Sullivan

SLA-NY kicked off the fall season in a 37th-floor conferenceroom of the Conde Nast Building in Times Square. Thanksto the work of Agnes Mattis at Skadden Arps, who request-ed the space, members at the Fall Program had a verycongenial setting – and startlingly good views of midtown.

New Chapter President Tom Pellizzi introduced the fea-tured speaker, Special Libraries Association ExecutiveDirector Janice R. Lachance. Mr. Pellizzi said that SLAmembers are counting on her “to do great things. “ Lastyear, after taking office, Ms. Lachance made the NewYork chapter her first visit. Both she and Mr. Pellizzispoke of planning to arrange regular visits to our chapter.

Learning, Networking, AdvocacyMs. Lachance zeroed in on “three critical needs” thatwill drive the actions of SLA at the national level: learn-ing, networking, and advocacy. “Everything we do, “ shesaid, will be related to these aims. ▲ Learning is critical, Ms. Lachance said, for members

to have confidence in their skills and take risks togrow professionally.

▲ Networking is “the primary reason why members join SLA.”

▲ Advocacy, said Ms. Lachance, is needed because, “We want to influence the external publics” of librarians. SLA will” focus on things important to the profession and the association.”

Among the ways to promote the profession, Ms. Lachancespoke of making SLA.org “more of a selling vehicle.”

Ms. Lachance outlined initiatives to broaden SLA’smembership and improve its professional and financialstanding. She’s hoping to expand membership in Europe,building on a “great base in the U.K.”

Domestically, she’s pleased with results from the Julylaunch of a Competitive Intelligence Division, which has“gotten off to a gangbusters start.”

Ms. Lachance was also very pleased to note SLA’s participa-tion in a two-year study, led by the University of NorthCarolina and Syracuse University, on the future of thelibrary profession. The research partnership will includeSLA, the Association of Research Libraries and theAmerican Society for Information Science and Technology.

In terms of expenses, Ms. Lachance said that SLA hasreduced its operating costs by moving the headquartersfrom its old Washington, D.C., location to a renovatedspace in Alexandria, Va. She hopes that the Board ofDirectors will apply the $500,000 profit realized fromthe sale of the previous headquarters building to projectsthat will have a “direct, positive impact” on members.

“Let us know what you need.” SLA has also started a campaign aimed at raising $1 millionto support professional development. Saying she was“thrilled with the possibilities” of learning for SLA members,Ms. Lachance spoke of applying the development fundsto establishing “online communities of practice.”“Let us know what you need,” to learn the skills to growprofessionally, she said. She aims for SLA to develop e-learning tools to members “so you get the service you need when you want it – at your desk.”

Ms. Lachance added that SLA is negotiating with a university known for its distance learning programs todevelop courses for members. She said that this initiativewould be aimed at professional development, not to offercourses that might be in competition with MLS pro-grams elsewhere. The aim of these learning programs isto “give you the kind of information that will help youmap out your career.”

She also said that SLA is looking into the possibility ofa certification program for the profession.

SLA plans to expand the number of virtual learning seminarsto 24 in 2005, Ms. Lachance added.

[email protected]. Lachance made a special appeal to members of theNew York chapter to contact her, making her aware ofwhat’s going on. Her e-mail address is [email protected]

Later, during the question-and-answer session, she said,“You all have taken the biggest hit” of all the chapters, interms of downsizing. She wants to know how SLA can help.

One way members might help themselves, she suggested,is being active as members in SLA, and by voting in SLAelections. “Vocal, vociferous, difficult chapters” help herunderstand members’ needs, she said.

SLA President-Elect Pam Rollo underlined Ms.Lachance’s appeal for us to make ourselves heard. Ms.Lachance”always welcomes comments,” and added, “She’s really interested in what we have to say.”

Thomas D. Sullivan is a freelance writer and member of theSLA New York Chapter. He is currently enrolled in the GraduateSchool of Library and Information Studies at Queens College.

In the Beginning…By Ellen Miller

T hose of you who are regular readers of ChapterNewsalready know that I have spent the past year re-organizing and updating the Chapter Archives.

I am now at the stage where I have the good fortune of going through the historic files. Somehow, it didn’tseem fair that I should have all the fun of discovering the life of the Chapter from its inception until now withoutsharing some of my findings with you, the members.Therefore, with Jennifer Kellerman’s enthusiastic sup-port (ChapterNews editors will support anything if it gives them copy for the newsletter), I am going to write a series of articles throughout this Chapter year. I hopethey will give all of us a sense of our beginnings and theways that our predecessors toiled to make membership in the New York Chapter professionally and personallyrewarding. Feedback would be welcome and specificquestions will be answered if possible.

I thought it would be most appropriate to start thisprocess with a brief history of the Chapter, since I doubtthat many of us know much about our beginnings. Muchof the following information is courtesy of an essay in the front of the 1931 Directory of Members (my thanks,probably posthumously, to the anonymous author), anessay by Mary Paasch from an unattributed source andsome articles written in commemoration of the Chapter’s50th anniversary by Charlotte Madison and Ruth Savord.

The Manhattan District members of SLA, 53 in number,met for the first time May 5, 1914 and organized as theNew York Chapter in June 1915. The purpose was toshow the world that this branch of the library professionhad special issues and needed special methods to providethe special service which was, and still is, our trademark.By 1920 the Chapter had grown in size to the point thatit decided to split into subject groups for some of itsmeetings. The increased size of the membership led to aneed for a more widespread communications mediumand ChapterNews was born in 1928. The New YorkChapter was a leader in the overall life of the parentorganization, as illustrated by the many firsts that can beattributed to this chapter: first to organize its membersinto groups by their subject interests, first to affiliatewith the parent organization as a Chapter, first to set upa duplicate exchange system, an active employment com-mittee and a student loan fund.

In the beginning, meetings were held four times a year.Gradually, that number increased until they were month-ly events, frequently held as dinners. By 1930 the mem-bership had grown to 400 and many activities were bornthat have been mainstays of the Chapter for most of itshistory. The Chapter developed an Employment Com-mittee in 1931, the precursor to today’s Job Hotline, andbegan publishing both a Directory of Members and a UnionList of Serials in member libraries during this decade. TheChapter’s first salary survey was released in 1938, havingbeen postponed during the years of the Depression. TheDuplicate Exchange was begun in 1937 and functionedinto the 1980’s as a successful way for libraries to sharetheir excess materials with others who could use them.Subscribers to the Exchange prepared quarterly lists ofitems available for free to colleagues and these lists werecoordinated into a master list and mailed to all subscribermembers. If a librarian saw an item of interest, s/hewould contact the offering library directly and anexchange would be arranged.



From 1940 to 1945 the Chapter took part in so manywar activities that a special War Activities Committeewas set up to coordinate them and to keep membersinformed. A major organizational job was the preparationof a complete set of manuals for officers and committeechairman in 1944-45. It was also during this time thatthe tradition of Chapter luncheons began. The 1950’ssaw an emphasis on education with the opening of TheBallard School in cooperation with the YWCA as a train-ing facility for clerical workers in special libraries. Vari-ous members of the Chapter taught at the school, whichgenerally offered four courses a semester and drewapproximately 150 students during its heyday in the1950’s and 60’s. In the fall of 1953, the ProfessionalTraining Committee developed, in cooperation withQueens College, an experimental program of profession-al instruction for special librarians and those wishing toenter the profession. In 1956, Chapter members wereappointed as special library training representatives totake part in an Institute of the Alumni Association ofColumbia University School of Library Service.

Recruitment to the field of special librarianship has beenstressed by the Chapter in several ways. In May 1962, aCareer Day was held at which library school studentswere invited to tour eight representative special librariesin New York City. A Career Counseling Workshop heldin October 1962 was attended by college placementdirectors and college librarians. Career opportunities andinformation about special libraries were given by a panelof speakers, exhibits and brochures. As a direct result ofthis Workshop, Chapter members were invited to speakdirectly to students at colleges in the metropolitan area.

By this time, the Chapter had grown to 1,200 membersand was a thriving example of the power of networkingand volunteerism. I think we should all send a silentthank you to our predecessors whose hard work and carefor the profession built the Chapter into such a successfulendeavor.

Ellen Miller is a 32-year member of SLA, who twice servedas President of the New York Chapter. She retired from J.P.Morgan in 1999 and now spends her time gardening, singingin her church choir and doing occasional consulting assign-ments. She was inducted into the SLA Hall of Fame in June2004. She can be reached at [email protected]

Welcome New Members

We welcome the following new members to the NewYork Chapter. You will find many benefits to being a partof the New York Chapter. We look forward to meetingyou at the chapter meetings and events.



Scott ArmstrongMary Authur

Susan BanksEleanor BarrettDana BeniniBarbara Bertram

Janette CarverZoie ClarkAndrea Coles

Samar DasFrank Dell’AquilaAntonia DiGregorioDina Dreifurest

Teresa Ehling

Melinda FigueiredoChristine FlorezMichael FordCatherine Fortier

Danielle GaldiKaura GaleMaria GilJodi GregoryMarilyn Gross

Judith Israel

Judith JerokerJodi JirsaSheila JohnsonTimothy JohnsonLinda Jones

Mariko KatoMyrtho KavenElise KellerDorothy KellyKatherine KenworthyMi Sun KimGeoffery KleinZsusza Koltay

Marlene LambertDonald LemkeJessica Letizia

Adrienne MacWhannellDennis MaffettoneElizabeth MasonKaren MasonMelanie McArthurJessica McBrideJohn McGovernSharon McKennaVijaya Menon

Louis NaturmanShari Nazak-DolanMelissa NemchinHolly NickleElaina Norlin

Norma Ortiz

Jennifer ParkinsonJanet PerosDavid PierattStacey PilsonSusan PresleyJoseph Puma

Audrea Quijano

Fred RascoeClaire RiversSusan Robinson

Rebecca SchultzJennifer SegretoAnne SiejakowskiMichael SimomsonNalini SinghKatherine SkibinskiLauren SkinnerAlexandra Smith

Tom Tierney

Rufina Vyshedskaya

Lisa WatkinsEric WernerCara WilheimKaren WilsonLinda WoodNatalie Wozniak

Sheila Yanling CuiSylvia Diaz Yanling Cui

Snow Zhu

From Student to Librarian: SLA-NY iswith you all the wayBy Dagfinn Senturia

A little more than two years ago, I was unemployedbut with plans to attend library school the follow-ing semester. Having plenty of time to scour the

net for job ads and get-rich quick schemes, one day Istumbled upon an organization that has proven to beinstrumental in getting me where I am today. Of course,I'm talking about the New York Chapter of the SpecialLibraries Association.

The chapter has offered many benefits and opportunitiesfor me throughout my library school career, which endedin May 2004. Throughout the year, the SLA-NY chapterorganizes evening meetings with various database ven-dors, such as Dialog, Lexis-Nexis and Factiva. In fact, Igot my first exposure to Factiva at one of these meetings- a full year before I used the same product at the lawfirm where I now work. The chapter keeps up with thelatest products offered by the vendors. These meetingsoffer students the opportunities to bolster their skills andknowledge of products which can be a huge advantagewhen it comes time to look for internships.

The chapter meetings are a great way for students tounderstand the evolving field of librarianship. It was atone of these meetings that I learned of the obstacles andchallenges facing librarians and what has to be done tosave corporate and special librarians from disappearing.It was eye-opening but the presenter also outlined howlibrarians can adapt and use new technologies and meth-ods to make for a brighter future. These meetings helpshow the”real world” side of librarianship and providepractical knowledge that often is overlooked in the acad-emic realm.

SLA-NY also sponsors a scholarship which is offeredtwice a year. Last year, I was a recipient of one of thesescholarships.

This summer, I began working as a reference librarian ata law firm in New York City. I got this position byattending SLA-NY Career Day two years ago. There I came in contact with members of LLAGNY (LawLibrarian Association of Greater New York). An intern-ship led to a part-time job which has now led to a full-time position. Career Day is a rather exciting event. Itallows participants to re-connect with fellow colleagues

and also to listen to the panel of various special librariansin different and fascinating fields.

Finally, I probably wouldn’t be in this position at all if Ihadn’t met Suzan Lee, the former library school liaisonfor the chapter. She was my initial contact with SLA-NYand has been a great source of information and advice.Her enthusiasm and dedication to the chapter is a won-derful asset. While my library school career has ended, itjust means my involvement in SLA continues now as afull-fledged librarian.

Dagfinn Senturia is a May 2004 graduate from the RutgersSchool of Communication, Information and Library Studies.Yes, he made the commute from Brooklyn to New Brunswickand lived to tell about it. He currently works at Fried Frank as areference librarian and when he's not in the library he can oftenbe seen running in Prospect Park. Dagfinn can be contactedvia e-mail at: [email protected].


A River Runs through It:University of Arizona’sKnowledge River ProjectBy Kenneth Schlesinger

I recently visited San Diego, my hometown. While visiting at museums, I was surprised to see wall labelsprinted in both English and Spanish. Even the Home

Depot in Mission Valley had bilingual signage! Historicallya reluctant border town, this kind of accommodation was unheard of in the San Diego where I grew up, whicheven ten years ago experienced controversy about callingthe Children’s Museum Museo de los Ninos as well.

As we’re all aware, the 21st century promises unprece-dented population growth in the United States, withincreasing diversification. Hispanics will constitute thelargest U.S. ethnic group by 2010. The next two decadeswill also see the retirement of a major sector of librari-ans. The question remains, will our libraries be able toadequately and effectively respond to the language andspecific information needs of a transforming society?

In another border town – Tucson, Arizona – an innovativeprogram is addressing the changing needs of libraries andinformation resources. The University of Arizona’s Schoolof Information Resources and Library Science (SIRLS)introduced Knowledge River in 2002 to actively recruitand train Hispanic and Native American librarians under-represented in the profession. Developed from a positionpaper by program director Patricia Tarin, the concept ofKnowledge River is evocative of Native American traditionsand resonates with water, a vital and precious resource inthe Southwest. In keeping with the mixed Latino andIndian cultures, knowledge is a commodity not to behoarded, but rather shared to benefit and empower all.

Funded by the Institute for Museum and Library Ser-vices, which is committed to diversifying library con-stituencies, the program provides a $12,000 stipend andtuition remission to applicants, many of whom facefinancial hardship. SIRLS has been successful in develop-ing graduate assistantships with its partners the Universi-ty of Arizona (UA) Library, the Tucson-Pima PublicLibrary, and the Arizona State Museum. Surprisingly, theUniversity of Arizona library had not sponsored theseinternships before, and has been pleased with the results:a motivated, committed (and cost-effective) workforce,an opportunity to diversify its own staff, while providingleadership role models for the student body. Needless tosay, several hires have resulted from these assignments,truly a win-win situation for all.

Given the IMLS funding parameters, the program isorganized along two tracks: Digital Divide, addressingthe information needs of the economically disadvan-taged; and Archives and Museums, broadening the focusto acknowledge cultural centers since print collectionsare often combined with artifacts and repositories inthese communities. Reservations, for example, may haveonly one institution housing all these functions.

Correspondingly, the curriculum has been designed toincorporate information issues of these groups. Pat Tarinhas developed courses on Information Environmentsfrom Native American and Latino Perspectives andIndigenous Library Services. Discussions are lively –sometimes controversial – but students are appreciativesince some have remarked this is their first opportunityto discuss these viewpoints in a college classroom.Knowledge River has also collaborated with UA facultyin the Chicano and Native American Studies programsto facilitate team-taught courses highlighting criticalsocial and political commentary.


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Mentoring is an important part of the program, both fromfaculty providing tutorials for specific skills and technicaltraining, as well as student advisement and support from theprogram coordinators. Of course, the most effective aspectis peer mentoring from senior students to new recruits.While this is a close-knit cohort, consensus is not guar-anteed. Although Latinos tend to bond fairly naturally,historically not all tribes have gotten along, and there is awide disparity between Alaskan Natives and SouthwesternIndians. Still, this represents an ample learning exchange.

One of the major factors of the program’s success is theenthusiasm and buy-in from SIRLS faculty. Courses areopen to all students in the library school, which has deep-ened the exposure and enriched the perspective of the nextgeneration of librarians. Job placement of graduates hasbeen successful in Arizona and the Southwest, as well asother regions. Knowledge River alumni themselves havebeen the best recruiters, but the program also reachesout formally with a prominent advisory board and target-ed mailings to Hispanic and Native American undergrad-uate organizations. Patricia Tarin hopes to expand thestudent body from regional to national representation toincrease the flow of knowledge from newly mintedlibrarians in the multicultural bibliotecas of the future.

For more information, contact:

Knowledge River School of Information Resources and Library ScienceUniversity of Arizona1515 East First StreetTucson, Arizona 85719(520) [email protected]://knowledgeriver.arizona.edu/

Kenneth Schlesinger is Director of Media Services atLaGuardia Community College/CUNY, a position he has heldsince 2000. He serves as Board President of IndependentMedia Arts Preservation (IMAP), and is President of the LibraryAssociation of the City University of New York (LACUNY) during 2004-2005.

Mentors in LibrariesBy Catherine Ciaccio and Marlene Augustin-Lambert

R emember your first job in a library? Were you for-tunate enough to have someone take an interest inyour development as an information professional?

Did this person give you guidelines on to how to succeedin the profession, interact with clients, and improve yourwork and your outlook?

If the answer is yes, then you probably had a mentor.The dictionary defines the word mentor as a wise andtrusted counselor or teacher. It is our hope that beginnerlibrarians will be encouraged to find mentors and thatexperienced librarians will be encouraged to serve asmentors and help the profession.

It is important for the mentor to be interested in thedevelopment of the librarian s/he is mentoring. In turn,those librarians being mentored should be proactive andcommitted to their own development as a professional.Mentors should provide guidance and advice, based onexperience, on how to handle challenges; and encourage-ment to improve, and continue to develop as a profes-sional. Mentors should also help new librarians establishcareer goals.

Serving as a mentor is a great way to give back to theprofession, raise the bar for service, and encourage newpeople to enter the field. We should view this professionas a community and help each other achieve our goals.Let’s work together and be better at what we do.

Catherine Ciaccio is a librarian at Credit Suisse First Boston.She is also the Director of Professional Development for theNew York chapter of SLA. She can be reached [email protected].

Marlene Augustin-Lambert is a senior reference Librarian atCredit Suisse First Boston. She is the chair of ProfessionalDevelopment. She can be reached at [email protected].



St. Clair Suspends Knowledge Services Column:Concentrating on SLA’sCentenary History

Faithful readers of ChapterNews will notice that this issueis missing something – namely, Guy St. Clair’s column onKnowledge Management (KM). A staple in ChapterNewssince 2001, Guy’s column explored all facets of KM, fromknowledge development, knowledge sharing and knowl-edge services to critical infrastructure protection and therole special librarians play in KM. Each column provideda wealth of information and insight on a complex topic.And, Guy is uniquely qualified to provide such insightand information. His interest in and passion for the topicof knowledge management is well-known.

In addition to his other roles (he is a consultant, teacher,author and speaker), Guy has long been an active volun-teer with SLA and in the New York Chapter. However,much to our dismay, he is scaling back his involvementwith ChapterNews. Instead, he will be focusing on writ-ing a narrative history of SLA, to be published for theassociation’s 100th anniversary in 2009.

The book, tentatively titled “Putting Knowledge to Work”to Knowledge Services: SLA—1909-2009, will trace thegrowth of the association from its beginnings. Startingwith the library environment in late 19th-century andfollowing the progress of leaders like John Cotton Dana,the book will attempt to describe how those pioneers inspecialized librarianship moved toward a different type oflibrarianship, one that would meet the specific needs ofbusiness, research, and similar information consumers.

As St. Clair noted in an interview in Information Outlook(September, 2003), “In this chapter, I assert that it waswith the founding of SLA that modern American librari-anship – as we know it – came into being. What Ameri-cans required was a two-track type of librarianship, one

concentrating on academic, scholarly, cultural, and soci-etal needs; the other providing practical and utilitarianinformation for the workplace. It’s taken us 96 years toget to the point where we’re willing to accept this dis-tinction (and some in our field are still unwilling toaccept it), but that’s where we are now. And now we rec-ognize that it is Knowledge Services that will pick up onwhat specialized librarianship has been doing all alongand take us into the future.”

We wish Guy all the best and are eagerly awaiting thepublication of his latest venture. And, of course, severalcolumn inches will be on reserve if Guy should ever feelthe urge to write for ChapterNews!


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Diversity Leadership Development Committee’s Career Day BrunchBy Lorraine Moneypenny

The Diversity Leadership Development Committee(DLDC) strives to attract professionals of all back-grounds to the information gathering profession

and provide opportunities for learning, networking andgaining recognition for accomplishments.

The committee’s chair, Vandana Ranjan, has guided thecommittee’s discussion on what might be appealing aboutthe MLS credential for research enthusiasts entering thebusiness world. It is certainly not that employers are cry-ing out for it. They are plucking information-literategraduates out of colleges and business schools confidentthat, with increasingly user-friendly research tools, theirnew hires can ramp up quickly from informationretrieval to expert analysis.

The DLDC decided to engage MLS educators in a dis-cussion about how to make library schools places whereinformation junkies can access appropriate skills andmodels for success in the private sector. To that end, thecommittee sponsored a brunch on Career Day, whichwas held May 22, 2004.

We enticed area library school deans and faculty to a work-ing brunch with a promise of delicious food in an historicsetting: Café St. Bart’s, adjacent to St. Bartholomew’schurch on Park Avenue. Pam Rollo and Tom Pellizzi alsogenerously agreed to come. Our committee shutterbugs,Jeff and Vandy captured the event on camera. To view thephotos, go to the chapter website: www.sla.org/chapter/cny.

As representatives from Pratt Institute, Long Island University,Baruch College, Rutgers University and Queens Collegebuttered their toast on the café’s patio on that rain-washedspring morning, Vandy posed the question: How can wework together to bring experienced professionals closerto students, to enhance their practical knowledge?

Dr. Jana Varlejs suggested that special librarians becomemore involved in teaching. Rutgers, for instance, hirespractitioners as adjunct faculty, especially during thesummer semester. Other library school faculty aroundthe table agreed to communicate to SLA similar oppor-tunities at their own institutions. Since the breakfast, theDLDC has posted two messages for teaching opportuni-ties at Rutgers and Long Island University on the SLA-NY discussion list.

The guests encouraged the diversity committee to pursuestudent outreach activities, as well. Colleges host careerfairs where the option of studying information science isseldom presented to undergraduates. Rita Ormsby sug-gested setting up a table at an event Baruch holds everyautumn. Baruch’s student body, like most in our area, ismade up of people from many different backgrounds.Some of them might find SLA’s obvious commitment todiversity very persuasive.

The breakfast guests certainly did. As we made our wayto the Lighthouse for Career Day, all agreed that anessential dialogue had been opened between educatorsand practitioners.

Career Day Participants:

Virgil Blake and Marianne Cooper, Queens College: Millicent Emmit, Skadden Arps; Michael Koenig, Long Island University; Patricia Myers,KMPG; Virginia Papandrea and Marie Radford, PrattInstitute; Rita Ormsby, Baruch College; Jana Varlejs,Rutgers University. From SLA: Pam Rollo and Tom Pellizzi.From the DLDC: Jeffrey Dreiblatt, Carmen Hudson,Lorraine Moneypenny, Nettie Seaberry and chair Vandana Ranjan.

Lorraine Moneypenny is currently working as Manager-GlobalMarketing Programs at MasterCard International and alsoserves as the reporter for the SLA-NY Diversity LeadershipDevelopment Committee.

Louise Klusek, Assistant Professor, Baruch College; Rita Ormsby,SLA-NY Global Outreach Chair and Julie Mae Stanley,SLA-NY Diversity Leadership Development Committee Vice Chair greet attendees at Baruch’s Career Day breakfast.

CAREER DAY SNAP-SHOT

slany chapternews newsletter fall 2004

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