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Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui Customer Services

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Page 1: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 1

Fin Copy Seminar, Albanian Interbank Payment System.

Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt

FIN Copy and Closed User Group

Ali Bakhtaoui

Customer Services

Page 2: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 2

AGENDA

FIN & FIN Copy concept

Closed User Group

Service Profile & Message Matrix

Message Flow

Implementation Schedule

Fallback Connectivity

Supporting FIN Copy

Page 3: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 3

AGENDA

FIN & FIN Copy concept Closed User Group

Service Profile & Message Matrix

Message Flow

Implementation Schedule

Fallback Connectivity

Supporting FIN Copy

Page 4: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 4

FIN & FIN Copy concept

FIN

User BUser A

FIN Copy

CentralInstitution

User A User B

Page 5: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 5

What is FIN Copy?

Value added message copyingto central institution

Operates in Y-copy mode :– ‘store-copy-authorise-forward’

Operates between 3 parties:– Sending institution (ordering)– Central institution

(clearing, netting or settlement)– Receiving institution (beneficiary)

TY

Page 6: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 6

Use of FIN Copy for RTGS Payment Order

SWIFT FINNetwork

Y- CopyBank A Bank B

CentralInstitution

Payment order(MT103, 102, 202, 205)

Page 7: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 7

Use of FIN Copy for RTGS Settlement Request

Payment order

Bank A Bank B

CentralInstitution

SettlementRequest(MT096)

Y- Copy

SWIFT FINNetwork

Page 8: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 8

FIN Copy for RTGS Authorisation

Payment order

Y- CopyBank A Bank B

CentralInstitution

SettlementRequest(MT 096)

Approved / SettledPayment order

Authorisation (MT 097)

SWIFT FIN Network

Page 9: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 9

FIN Copy Rejection

Payment order

Bank A Bank B

CentralInstitution

SettlementRequest(MT 096)

Rejection(MT 097)

AbortNotification(MT 019)

Y- Copy

SWIFT FINNetwork

Page 10: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 10

MT 096 FIN Copy to Central Institution Message

Basic HeaderApplication HeaderUser Header

Trailer Block

Envelope

Text Block“Basic HeaderApplication HeaderUser HeaderText (some or all fields)Trailer block”

Copy of original Message

Page 11: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 11

MT 097 FIN Copy Message Authorisation/Refusal Notification

Basic HeaderApplication HeaderUser Header

Trailer Block

Envelope

Text Block“FIN Copy Service Identifier Code : AIPMRF Trailer from MT 096Acceptance/Rejection Code

Abort Reason

Information for senderInformation for receiver”

O

M

M (if codeword ‘Reject’, otherwise not present)

Page 12: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 12

FIN Copy Authentication

Y- CopyBank A Bank B

CentralInstitution

PAC1: A to Central Institution Destination

MAC: A to B

SWIFT FINNetwork

Live :STANALTAA

T&T : ZYAAALT0

PAC2: Central Institution Destination to B

Page 13: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 13

AGENDA

FIN & FIN Copy concept

Closed User Group

Service Profile & Message Matrix

Message Flow

Implementation Schedule

Fallback Connectivity

Supporting FIN Copy

Page 14: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 14

Closed User Group

Sub-group within SWIFT Access only for authorised institutions and

recognised message types Controlled by Central Institution Reduced cost membership

for access to the paymentclearing only

Page 15: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 15

FIN Copy Closed User Group

SettlementApplication

SWIFTInterface

SWIFT FINNetwork

Paymentorder

Y- Copy

CentralInstitution

Bank B

1

2

4

53

Bank A

5

Page 16: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 16

FIN Copy - Summary

SettlementApplication

SWIFTInterface

SWIFT FINNetwork

Paymentorder

Y- Copy

CentralInstitution

Bank B

1

2

4

5

1 Payment Instruction

3 Settlement response

4Final Payment Instruction received

5Sender / receiver notification and reporting

2Settlement request 3

Bank A

5

Page 17: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 17

AGENDA

FIN & FIN Copy concept

Closed User Group

Service Profile & Message Matrix

Message Flow

Implementation Schedule

Fallback Connectivity

Supporting FIN Copy

Page 18: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 18

Service Profile

Service Identifier Code : FIN Copy Mode : Copy : Authentication Mode : CID – Live : CID – T&T : Currency check : Sender Notification : Message Types to copy : Field & Tags to copy :

AIP

Y

Partial

Double

STANALTA

ZYAAALT0

ALL

Individual use

MT103, MT 102, MT 202,MT 205

20, 32A (or B),72

Page 19: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 19

Message matrix

Fin CopyParticipants

& PSPA

Fin CopyParticipants

& PSPA

ServerDestinations

ServerDestinations

MTs 900, 910,941, 942, 950, 999

MTs 900, 910,941, 942, 950, 999

MTs 102, 103,202, 205

From

To

Page 20: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 20

AGENDA

FIN & FIN Copy concept

Closed User Group

Service Profile & Message Matrix

Message Flow Implementation Schedule

Fallback Connectivity

Supporting FIN Copy

Page 21: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 21

MESSAGE FLOW: MT103 - as sent

{1:F01SENDALTAXXX01234123456}{2:I103RECVALTAXXXXU}{3:{103:AIP}{108:MUR}}{4::20: SREF:32A: 030905ALL100000,00:50K: ORDERING CUSTOMER:59:/123456BENEFICIARY CUSTOMERADDRESS:71A:SHA-}{5:{MAC:12AB34CD}{PAC:34CD56EF}{CHK:123456789ABC}}

Bank A

Page 22: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 22

MESSAGE FLOW: MT103 - as sent

{1:F01SENDALTAXXX1234123456}{2:I103RECVALTAXXXXU}{3:{103:AIP}{108:MUR}}{4::20: SREF:32A: 030905ALL100000,00:50K: ORDERING CUSTOMER:59:/123456BENEFICIARY CUSTOMERADDRESS:71A:SHA-}{5:{MAC:12AB34CD}{PAC:34CD56EF}{CHK:123456789ABC}}

Bank A

FIN COPY Service Identifier

Code

Message User Reference

copied to the CI within the MT

096

PAC Trailerbased on BKE between

Sender bank and CI

Page 23: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 23

MESSAGE FLOW: MT096{1:F01STANALTAXXX0246000987}{2:O0961200000920DYLPXXXXEXXX00191399900009201200S}{3:{103:AIP}{108:RECVALTA1200456}}{4:

{1:F01SENDALTAXXXX01234123456}{2:I100NATHLKAXXXXU}{3:{103:AIP}{108:MUR}}{4::20: SREF:32A: 030905ALL100000,00-} {5:{MAC:12AB34CD}{PAC:34CD56EF}{CHK:123456789ABC}}{MRF:030319120000000920SENDALTAXXX01234123456} } }

{5:{CHK:987654321ABC}{SYS:1200000920RECVALTAXXX01234123456}}

Envelope

copied from the MT 103

header of MT 103

copied from the MT 103

Text fields of MT 103

copied from the MT 103

User message reference trailer : inserted by FIN

Copy containing information from MT 103

Page 24: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 24

MESSAGE FLOW: MT 097 - Authorised Msg

{1:F01STANALTAXXX0246123456}{2:I097SWFTXXXXXXXXS}{4:{103:AIP}{109:030319120000000920BANKLLKLAXXX01234123456} } }}{451:0}{114:AUTH REF 123456}{115:SETTLEMENT REF 123456}}{5:{PAC:A1B2C3F4}{CHK:246135789FED}}

copied from the MT 103

User messagereference

copied fromthe MT 096

Accept/Reject Field 0=Accepted

Info from CI to Sender bank

Info from CI to Receiver bank

New PAC trailer : calculated between CI and Receiver bank

Page 25: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 25

MESSAGE FLOW: MT103 - as received{1:F01RECVALTAXXX124123456}{2:O1031200990809SENDALTAXXX012300

04569908021205U}{3:{103:AIP}{108:MUR}}{115:Settlement ref 123456}}{4:20: SREF:32A: 030905ALL100000,00:50K: ORDERING CUSTOMER:59:/123456BENEFICIARY CUSTOMERADDRESS:71A:SHA-}{5:{MAC:12AB34CD}{PAC: A1B2C3F4}{CHK:123456789ABC}}

Bank B

FIN Copy Service

Identifier Code

MUR - copied from the MT 096

Info from CI - copied

from MT 097

PAC Trailer - copied from

MT 097

Page 26: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 26

MESSAGE FLOW: MT 097 - Rejected Msg

{1:F01RECVALTAXXX0246123456}{2:O1031200990809SENDALTAXXX01230004569908021205U}{4:{103:AIP}{109:030319120000000920SENDALTAXXX1234123456} {451:1}{432:66}}{5:{PAC:A1B2C3F4}{CHK:246135789FED}}

Accept/Reject Field 1=Rejected

Abort reason codecopied from MT

097

PAC : NEW PAC trailercalculated by the CI, based on BKE between CI and Receiver bank

Page 27: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 27

MESSAGE FLOW: MT 019 - Abort Notification

{1:F01SENDALTAXXX0247000888}{2:O019SWFTXXXXXXXXS}{4:

{175:1200}{106:SENDALTAXXX1234123456} {102:RECVALTA}{432:66}}{5:{CHK:123456789ABC}{SYS:1205990802STANALTAXXX0246123456}

Identification of original payment

message

Abort reason codecopied from MT

097

Page 28: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 28

AGENDA

FIN & FIN Copy concept

Closed User Group

Service Profile & Message Matrix

Message Flow

Implementation Schedule

Fallback Connectivity

Supporting FIN Copy

Page 29: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 29

Implementation schedule

Receive the information

package

Read the FIN Copy

documentation

Upgrade your CBT for FIN

Copy

Return the completed forms to the Central

Institution for approval : FIN Copy Undertakings (2)

& Service Form (1)

Exchange of T&T keys with CID :

ZYAAALT0(as of now)

Start FIN Copy testing

Exchange of Live keys with CID :

STANALTA(as of

15/12/2003)Perform testing with live

destinations to ensure proper

set-up

Full RTGS in

Live Mode(TBC)

Page 30: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 30

FIN Copy Forms for participants

Standard procedures and forms for participants :

– FIN Copy Undertaking (2*) Form

– Service Form

Page 31: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 31

FIN Copy Undertaking

Page 32: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 32

Service Form Page 1

Page 33: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 33

Service FormPage 2

Page 34: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 34

Service FormPage 3

Page 35: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 35

Service FormPage 4

Page 36: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 36

Service FormPages 5 & 6

Page 37: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 37

Keeping the members informed

From the Central Bank

Service Profile Project plan Emergency

scenarios

From SWIFT

FIN Copy Service Description Book

UHB Interface

Documentation

Page 38: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 38

Upgrade your CBT

SWIFT interface customers: swift.com download procedure

Non SWIFT interface customers: please contact your interface vendor.

All interface vendors have received the service profile for this FIN Copy service.

Page 39: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 39

FIN Copy patch download procedure

Page 40: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 40

FIN Copy patch download procedure

Page 41: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 41

FIN Copy patch download procedure

Page 42: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 42

FIN Copy patch download procedure

Page 43: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 43

RTGS Implementation Plan - Summary

Read FINCopy Service description Return the Completed Forms (service & Undertaking forms) - 05/09/2003

Upgrade your Interface (CBT) Exchange of T&T keys with CID: ZYAAALT0 - 20/09/2003

Start FIN Copy testing - 22/9/2003

Exchange of Live keys with the CID: STANALTA - 13/12/2003

Perform testing with live BIC (as per Central Institution requirements) -15/12/2003

Full RTGS in Live Mode TBC

Page 44: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 44

AGENDA

FIN & FIN Copy concept

Closed User Group

Service Profile & Message Matrix

Implementation Schedule

Message Flow

Registration Forms

Fallback Connectivity

Supporting FIN Copy

Page 45: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 45

Fallback Connectivity

Mandatory tests to improve the readiness of customers and protect the financial community

SWIFT customers must be able to send and receive messages every day without fail.

Page 46: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 46

Fallback Connectivity

1. Market Infrastructures Customers

2. Top 100 (based on msg volume)

3. Top 101 to 500

4. All others

Every 3 months (1 & 2)

Every year (3 & 4)

Who ?

When ?

Page 47: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 47

Fallback Connectivity

How ? How ?

Minimum a successful Login to SWIFT network for each live BIC8 via a backup SWIFT access point

Page 48: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 48

Fallback Connectivity

What ?

– Once the Service is in Live mode, SWIFT will contact the Central Institution

– MT 999 to each individual BIC8 which is member of the Service, informing them of their obligation to do this test every 3 months starting at (date).

Page 49: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 49

Fallback Connectivity

What ?

– Tracking customers who do not use multiple SAPs for accessing SWIFT as normal practice

– Notifying customers who do not demonstrate fallback connectivity capability

– Escalation to Operations Committee

Page 50: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 50

AGENDA

FIN & FIN Copy concept

Closed User Group

Service Profile & Message Matrix

Implementation Schedule

Message Flow

Registration Forms

Fallback Connectivity

Supporting FIN Copy

Page 51: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 51

Online support

Page 52: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 52

Supporting FIN Copy

Customer Services Centre

Tel : +31 71 582 2822

Fax : +31 71 581 2637

SWIFT BIC : SWHQNLNL

e-mail : [email protected]

Page 53: Slide 1 Fin Copy Seminar, Albanian Interbank Payment System. Tirana, Albania: 05 September 2003 FinCopy_CUG_v1.ppt FIN Copy and Closed User Group Ali Bakhtaoui

Slide 53

SWIFT Contacts

Customer Services Centre NL

Bank of Albania

- Service Administrator

Regional Account Manager -Alke De Boer