slide 1 mobile technology in ships inspections thomas mestl, dnv research managing risk...
TRANSCRIPT
Slide 1
Mobile Technology in Ships Inspections
Thomas Mestl, DNV Research
Managing RiskeScandinavia, 2001
Slide 2
Maritime business: a cornerstone in DNV
• 5.000 ships classified by DNV (about 15% of World's fleet)
• 1.200 ship inspectors
• doing ca. 25.000 ships inspection annually
• required time per inspection: hours 1-2 days
Maritime Industries 38%
General Industries 37%Oil, Gas & Processes 22%
Other 3%
Slide 3
Product model technology: a database containing all info about a ship from new-building, operation to scraping:
NAUTICUS, central information repository
– technical drawings
– 3-D models
– info about material, equipment & inventory,
– required certificates, etc.
– inspection findings and reports
– repairs
Slide 4
Typical inspection work process
Preparation in officeNauticus Checklist, and
relevant info
Inspection on shipData collection
ReportingOffice: entering data into db,
issuing (temporary) certificate(s)
Slide 5
Note book and pencil
Flashlight
Hammer
Nauticus Checklist
Gloves & Hardhat
Surveyor - unchanged through centuries...
Mobile phone
Slide 6
Problem areas
• Info available in office or on paper- copy on Laptop
• Checklists on paper- double work- source of errors
• New inspections are prioritised rather then finishing up old ones
- pile up of unfinished work (customer
satisfaction?) - employees dissatisfied
• Knowledge repository not accessible on site
Slide 7
What does DNV do?
• DNV Research: Project that examines the potential of mobile technology in ships inspection– wearable computer technology
– Pocket PCs
• IT Department: – Product model technology
– Light clients, Microsoft .net
– Database accessible through IE browser
Slide 8
Wearable Computer Technology (WCT)
A compressed ThinkPad 560X from IBM: • 64MB Ram• 340MB disc • Colour 1024x860 pix.• 300 g• Win. 98
Slide 9
WCT adapted to DNV usage
Keyboard
Mouse
Wearable PCfrom IBM
MouseHeadmoundeddisplay
Built-in camera
Microphone
Slide 10
Electronic check lists and on site reporting
Camera interface
Sound recorder
Keyboard interface
Guidance notes
Recorded conditions
Additional comments as:• text file• sound file• picture file
Slide 11
Slide 12
Lessons learned
• Hardware – Hardware should be “hidden” and must be hardened– Head-mounted display is excellent when looking at technical
drawings but one cannot share screen
• Software – must be specially adapted to wearable usage (no mouse)– integrated functionality (simplicity) – extreme requirements to user friendliness (screen size, data entry,
navigation)
• User – cannot ask “What do you want?”, must ask “ what’s wrong?” – resistance to new technology, involve and prepare user– proud, show-off (James Bond)
Experience directly transferable to other technologies: PDA
Slide 13
Business Potential
• Effectiveness:
– no reduction in inspection time!
– utilising spare time (waiting or travel
time)
– collect data in electronic form
• integrates into business processes,
• knowledge management systems,
• electronic integration with customers
– reduce double work, e.g. less errors
Slide 14
Business Potential (cont.)
• Quality of service:– faster delivery– higher quality service (less errors)
– better advisory due to instant access to information
Detention ratio
Slide 15
Business Potential (cont.)
• Image– valued employees, increased
motivation
– profiling DNV as a high tech company on the cutting edge
– PR
http://research.dnv.com/hci