slide 1 san diego intercad project a retrospective view its america annual meeting long beach, ca...
TRANSCRIPT
Slide 1
San Diego InterCAD ProjectSan Diego InterCAD ProjectA Retrospective ViewA Retrospective View
ITS America Annual MeetingITS America Annual MeetingLong Beach, CA Long Beach, CA
April 29-May 2, 2002April 29-May 2, 2002
Bruce Churchill, National Engineering Technology CorporationBruce Churchill, National Engineering Technology CorporationPam Scanlon, Executive Director San Diego Automated Regional Pam Scanlon, Executive Director San Diego Automated Regional
Justice Information SystemJustice Information System
Slide 2
Topics CoveredTopics Covered
Incident ResponseIncident Response Coordination DeficienciesCoordination Deficiencies InterCAD ResultsInterCAD Results Interface RecommendationsInterface Recommendations Standards RecommendationsStandards Recommendations Institutional RecommendationsInstitutional Recommendations Next StepsNext Steps
Slide 3
XIncidentLocation
Public Safety Answering Point (EMC)(Cellular 9-1-1 PSAP)
Traffic Management Center (TMC - DOT)
Response Centers (EMC) (PD/FD/EMS)
Wireless Switching
Office
Nearest Cell Site
PublicTelephoneNetwork
A
B
CD
F
F’
E
G
FutureRegionalNetwork
Motorist Aid Patrol
Incident Response Truck
G’
G’
Why InterCAD?Why InterCAD?
Slide 4
Incident Response AnalysisIncident Response Analysis
From Previous SlideFrom Previous Slide– Telephonic notifications slow down Telephonic notifications slow down
coordination process behind the scenes – coordination process behind the scenes – on scene radio coordination is a separate on scene radio coordination is a separate set of issuesset of issues
– With With regional network and evolving IEEE regional network and evolving IEEE standardsstandards for TMC-EMC links, once call for TMC-EMC links, once call gets to PSAP, notification of other gets to PSAP, notification of other responders and regional TMC is nearly responders and regional TMC is nearly instantaneous and automatic, instantaneous and automatic, bypassing bypassing Telco delays and human errorTelco delays and human error
Slide 5
Why InterCAD?Why InterCAD?
Originating Agency
Radio Dispatcher
Radio DispatcherCall Taker
Mutual Aid Agency
Screen-toScreen Communications
Slide 6
Fundamental Barriers to Fundamental Barriers to Information SharingInformation Sharing
Institutional inertia – resistance to changeInstitutional inertia – resistance to change Lack of appreciation for other agencies’ needsLack of appreciation for other agencies’ needs NIH syndromeNIH syndrome Lack of a regional visionLack of a regional vision Lack of known and respected championsLack of known and respected champions Legacy (closed) systemsLegacy (closed) systems Lack of a regional architectureLack of a regional architecture Security concernsSecurity concerns CAD vendor involvement in ITS Public Safety CAD vendor involvement in ITS Public Safety
ProgramProgram
Slide 7
Operational DifferencesOperational Differences
TMC’s vs. Communications CentersTMC’s vs. Communications Centers On-Scene Interoperability vs. “Center-to-On-Scene Interoperability vs. “Center-to-
Center” InteroperabilityCenter” Interoperability Law enforcement (patrol) vs. Fire/EMS (“in-Law enforcement (patrol) vs. Fire/EMS (“in-
quarters”)quarters”)
Slide 8
Integrating Incident InformationIntegrating Incident Information
PUBLIC SAFETY DISPATCH
TRANSPORTATION MANAGEMENT
•Data Fusion/Dissemination•“Awareness” set by sensors•Multi-agency incident mgmt•Real-time facility mgmt•Traveler Information•New development systems
•Real-time mobile resource mgmt•“Awareness” set by radio comms•Multi-agency incident mgmt•Interface to motorists/public (call box + Mobile 9-1-1 + 9-1-1)•Legacy systems
Fundamental System DifferencesFundamental System Differences
Slide 9
CAD InterfacesCAD Interfaces
AVL
Mobile Data
Computers
CAD
Pen-Based Computer
s
Same considerations apply to Fire/EMS equipment
Slide 10
Traffic Management Traffic Management Center (TMC)Center (TMC)
• ATMS SoftwareATMS Software• TMC OperatorsTMC Operators• Highway Patrol MIO Highway Patrol MIO • DispatchDispatch
Traffic Management Traffic Management Center (TMC)Center (TMC)
• ATMS SoftwareATMS Software• TMC OperatorsTMC Operators• Highway Patrol MIO Highway Patrol MIO • DispatchDispatch
Traffic Traffic Management Management
TeamTeam
Traffic Traffic Management Management
TeamTeamMediaMedia
State DOTState DOTHeadquartersHeadquarters
State DOTState DOTHeadquartersHeadquarters
LocalLocalAgenciesAgencies
LocalLocalAgenciesAgencies
AdjacentAdjacentDistrictsDistricts
AdjacentAdjacentDistrictsDistricts
Highway Highway PatrolPatrol
Highway Highway PatrolPatrol
Freeway Freeway Service Service PatrolPatrol
Freeway Freeway Service Service PatrolPatrol
Typical TMC InterfacesTypical TMC Interfaces
Vehicle Vehicle Detection Detection StationsStations
Vehicle Vehicle Detection Detection StationsStations
Ramp Ramp Metering Metering SystemSystem
Ramp Ramp Metering Metering SystemSystem
MaintenanceMaintenanceMaintenanceMaintenance
Closed Closed Circuit Circuit
TelevisionTelevision
Closed Closed Circuit Circuit
TelevisionTelevision
Changeable Changeable Message Message
SignsSigns
Changeable Changeable Message Message
SignsSigns
Highway Highway Advisory Advisory
RadioRadio
Highway Highway Advisory Advisory
RadioRadio
Slide 11
InterCAD ResultsInterCAD Results
Slide 12
InterCAD PHASES 1 and 2 InterCAD PHASES 1 and 2 PARTICIPANTSPARTICIPANTS
•SAN DIEGO PD•SAN DIEGO SHERIFF•CHP BORDER DIV
•SAN DIEGO FD•CDF•HEARTLAND FIRE (JPA)•NO COUNTY FIRE (JPA)•FEDERAL FIRE•USFS•CALTRANS (TMC)
•Phase 1 participants (limited success)•Planned Phase 2 participants•Eventual Phase 2 installations
•OCEANSIDE PD/FD•CARLSBAD PD/FD
Slide 13
InterCAD Technical ApproachInterCAD Technical Approach
IBM Message Queue Manager (MQM)
MQM Server(DEC Alpha, Win NT, OS/2 etc.)
MQM Client(CAD Host)
RegionalNetwork
Operator Initiates or updates incident record
and designates addressee(s)
Operator Reviews message and Initiates new
incident or Updates existing Incident
record
MQM Server(DEC Alpha, Win NT, OS/2 etc.)
MQM Client(CAD Host)
Slide 14
Phase 2 Capabilities (Planned)Phase 2 Capabilities (Planned)
Addressable Consoles (& MDC’s) Incident Type & Location Units Assigned & Status Addressed or Broadcast Messages Message Priority Levels “Update Incident” Entries
Slide 15
InterCAD Lessons Learned - IInterCAD Lessons Learned - I
Lost project “Champion” (CHP Communications Lost project “Champion” (CHP Communications Center Lt.)Center Lt.)
No agency leadership to fill voidNo agency leadership to fill void Reliance on a single CAD vendor for technical Reliance on a single CAD vendor for technical
solution to CAD modificationssolution to CAD modifications Lack of security vulnerability analysisLack of security vulnerability analysis Not enough reliance on existing LE assets (e.g. Not enough reliance on existing LE assets (e.g.
ARJIS communications and governance ARJIS communications and governance structure)structure)
Slide 16
InterCAD Lessons Learned - IIInterCAD Lessons Learned - II
Need a clear Concept of Operations (i.e. start Need a clear Concept of Operations (i.e. start w/ recognized systems engineering w/ recognized systems engineering principles) – follow up w/ Requirements-principles) – follow up w/ Requirements-Based EngineeringBased Engineering
Find an agency/key person championFind an agency/key person champion Design to standards (you can design to IEEE Design to standards (you can design to IEEE
1512 even if not mature…)1512 even if not mature…) Participate in standards effort to ensure its Participate in standards effort to ensure its
relevance to real world developmentrelevance to real world development Work within existing Public Safety technical Work within existing Public Safety technical
environment to maximum degree possibleenvironment to maximum degree possible
Slide 17
Interface RecommendationsInterface Recommendations
Slide 18
Conceptual Public Safety/TMC InterfaceConceptual Public Safety/TMC Interface
ARJISNetwork
SDPD CAD/MIS Message Server(Windows XP/2000)
Message Server(Sun/Solaris)
Regional IMTMS
Network
Other InterCAD Agencies
ARJIS = Automated Regional Justice Information System
NetworkExisting Law Enforcement
Network Addresses Security Issues
Operational concept defines information exchange needs
Platform independent
message service - Offload message processing from
host CAD systems
Slide 19
Conceptual Information SharingConceptual Information Sharing
INCIDENT TYPE/LOCATIONINCIDENT TYPE/LOCATIONUNIT ASSIGNMENTUNIT ASSIGNMENTUNIT STATUSUNIT STATUSINCIDENT DETAILS (AS OCCURRING)INCIDENT DETAILS (AS OCCURRING)
INCIDENT/TYPE/LOCATION INCIDENT/TYPE/LOCATION HIGHWAY/ARTERIAL CONGESTION HIGHWAY/ARTERIAL CONGESTION CONSTRUCTION/CLOSURES CONSTRUCTION/CLOSURES RECOMMENDED ROUTINGRECOMMENDED ROUTINGCCTV VIDEOCCTV VIDEO
Over 90% of initial incident notifications go to 9-1-1
Transportation
Public Safety
Slide 20
Inter-ConsoleMessage
External AgencyMessage
Dispatchers
Call Takers
“Pseudo” Console
CAD - Message Server link
MQ Series Message
Server
“Pseudo” Console
CAD Interface ApproachCAD Interface Approach
CHP
SDPD
TMC
InterCAD Network
Slide 21
Common CarrierRegional IMTMS
Network
InterCADARJIS
Network
PD/FD AgencyMQ Server
InterCADSeed
(MQ Server)+
Firewall
Host CAD System (Future)
IMX Terminal(Existing)
InterCAD Network
IMTMSNetwork
CHP CAD“Handshake” Server
“Handshake” Op W/S
CAD Terminal
CORBA Interface
MQ Series Interface
Public Safety IntegrationPublic Safety Integration
Migration Path
Slide 22
Standards RecommendationsStandards Recommendations
Slide 23
Message StandardsMessage Standards(IEEE 1512 Series)(IEEE 1512 Series)
Network “Tag”
Data
Host CAD Data
Common Msg Std Data
MQ Series Server “Tag” Common Msg Std Data
Data Translation
Host CAD
Message Server
MQ Series Server “Tag”
Dissimilar CAD’s/TMC’s speak different languages
TCP/IP
Slide 24
P1512 Future RequirementsP1512 Future Requirements
Must support object-oriented and Web Must support object-oriented and Web Services/XML developmentServices/XML development– Define standard “objects” for public safetyDefine standard “objects” for public safety– Standard “message” to “object” mappingsStandard “message” to “object” mappings– Transportation objects are being defined through Transportation objects are being defined through
NTCIP – may need extensions for broader IM NTCIP – may need extensions for broader IM concepts covered by P1512concepts covered by P1512
– Implementation Guide must address Web Implementation Guide must address Web Services architecturesServices architectures
Slide 25
Institutional RecommendationsInstitutional Recommendations
Slide 26
Recommendations for Public Recommendations for Public Safety Integration ProjectsSafety Integration Projects
Involve Agency CEO’s and Keep ApprisedInvolve Agency CEO’s and Keep Apprised Governance Body – Agency OwnershipGovernance Body – Agency Ownership Public Safety Community Should Establish a Regional Public Safety Community Should Establish a Regional
Architecture Approach to Information Sharing paralleling Architecture Approach to Information Sharing paralleling USDOT EffortUSDOT Effort– CommunicationsCommunications– StandardsStandards
Adequate Outreach to Agencies at All LevelsAdequate Outreach to Agencies at All Levels Develop a “Plug and Play” (Blueprint) ApproachDevelop a “Plug and Play” (Blueprint) Approach Mainstreaming Projects – RTP, O&MMainstreaming Projects – RTP, O&M Involve multiple CAD vendors from the beginningInvolve multiple CAD vendors from the beginning
Slide 27
InterCAD Next StepsInterCAD Next Steps
Use lessons learned from original projectUse lessons learned from original project Use the regional architecture (currently Use the regional architecture (currently
being revised for Final Rule compliance)being revised for Final Rule compliance) Establish working level champions from Establish working level champions from
both public safety and transportationboth public safety and transportation CEO buy-in from both communitiesCEO buy-in from both communities Establish vendor integration teamEstablish vendor integration team Start modestly and add capabilities using Start modestly and add capabilities using
a phased approacha phased approach
Slide 28
SummarySummary
Real Public Safety and Transportation Real Public Safety and Transportation integration is no longer a luxury or “nice to integration is no longer a luxury or “nice to have” – it is essential for accommodating the have” – it is essential for accommodating the increased complexity of regional incident increased complexity of regional incident management of all types: from traffic to management of all types: from traffic to terrorismterrorism
Like any other transportation initiative, Like any other transportation initiative, integration investments and recurring costs integration investments and recurring costs must be made compelling to executive must be made compelling to executive management and elected officialsmanagement and elected officials
Slide 29
EndEnd