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Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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What Would You Do?ETHICAL BEHAVIOR STANDARDS
Practicum In Culinary Arts
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Slide 2
CopyrightCopyright © Texas Education Agency, 2014. These Materials are copyrighted © and trademarked ™ as the property of the Texas Education Agency (TEA) and may not be reproduced without the express written permission of TEA, except under the following conditions:
1) Texas public school districts, charter schools, and Education Service Centers may reproduce and use copies of the Materials and Related Materials for the districts’ and schools’ educational use without obtaining permission from TEA.
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4) No monetary charge can be made for the reproduced materials or any document containing them; however, a reasonable charge to cover only the cost of reproduction and distribution may be charged.
Private entities or persons located in Texas that are not Texas public school districts, Texas Education Service Centers, or Texas charter schools or any entity, whether public or private, educational or non-educational, located outside the state of Texas MUST obtain written approval from TEA and will be required to enter into a license agreement that may involve the payment of a licensing fee or a royalty.For information contact: Office of Copyrights, Trademarks, License Agreements, and Royalties, Texas Education Agency, 1701 N. Congress Ave., Austin, TX 78701-1494; phone 512-463-7004; email: [email protected].
2Copyright © Texas Education Agency, 2014. All rights reserved.
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Regulations and Work Ethics
• Employment in foodservice requires training in:
• Laws and regulations
• Workplace ethics
3Copyright © Texas Education Agency, 2014. All rights reserved.
An employee manual is a book given to employees by an employer and contains information about company policies and procedures.
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Slide 4
RegulationsFederal agencies:
• EEOC
• EPA
• FDA
• OSHA
• USDA
State and Local
4Copyright © Texas Education Agency, 2014. All rights reserved.
The main goal of a foodservice industry is to provide good quality food and service to customers. All quality standards must be considered such as: • appearance • consistency • convenience • ease of handling • flavor • nutritional value • packaging • safety • storage • texture
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Slide 5
EEOC
Equal Employment Opportunity Commission investigates:
Employment laws
• Civil Rights Act
• Age Discrimination Act
• Older Workers Benefit Protection Act
• Immigration Reform and Control Act
• Americans with Disabilities Act
Worker’s rights
• Fair Labor Standards Act
• Workers’ compensation
Taxes
• National, state and local
• Payroll deduction
• Social Security
Copyright © Texas Education Agency, 2014. All rights reserved.
The Equal Employment Opportunity Commission investigates discrimination based on the following laws. Employment laws • Civil Rights Act – bans employment discrimination based on race, color, religion, sex or
national origin • Age Discrimination Act and Older Workers Benefit Protection Act – bans
discrimination against workers age 40 and older • Immigration Reform and Control Act – bans employment of noncitizens who are not
authorized to work in the United States • Americans with Disabilities Act – bans discrimination against individuals with
disabilities Worker’s rights • Fair Labor Standards Act – covers minimum wage, overtime pay, child labor and
record keeping • Workers’ compensation – employers must provide medical coverage for illnesses or
injury incurred on the job Taxes • National, state and local – collect taxes • Payroll deduction – a process in which the employer subtracts taxes from each
employee’s paycheck • Social security – ensures that all workers will receive income after they retire
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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EPA
• Environmental Protection Agency (EPA)
• Decides how solid waste is managed
• Solid waste includes:
• Packaging material
• Containers
• Recyclables
• National Environmental Policy Act (NEPA)
• Protects the environment from damage caused by building development
6Copyright © Texas Education Agency, 2014. All rights reserved.
The Environmental Protection Agency (EPA) decides how solid waste is managed in the United States. The EPA recommends that businesses reduce solid waste by eliminating packaging where possible. It also recommends that reusable food containers be cleaned and sanitized before reusing. The National Environmental Policy Act (NEPA) of 1969 protects the environment from damage caused by building development. Whenever a new restaurant is planned, an environmental impact statement (EIS) must be completed. This describes the impact of the proposed facility and any negative effects it might have on the environment.
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
Page
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Slide 7
FDA
• Food and Drug Administration enforces:
• Labels
• Requires nutrition labels on food packages
• Shows percent of daily dietary value in food
• Menus
• Regulates health claims made by restaurants
• Must meet standards listed in the Nutrition Labeling and Education Act
• Food code
• Give guidelines for handing food safely
• Updated every two years
7Copyright © Texas Education Agency, 2014. All rights reserved.
The Food and Drug Administration (FDA) is part of the U.S. Department of Health and Human Services. It enforces the Food, Drug and Cosmetic Act of 1938. This law covers food and the packaging of foods other than fish, poultry, and meat.
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
Page
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Slide 8
OSHA
• Occupational Safety and Health Administration
• Sets standards and inspects workplaces for safety
• Oversee record keeping of job-related illness or injury
8Copyright © Texas Education Agency, 2014. All rights reserved.
The Occupational Safety and Health Administration (OSHA) has two main responsibilities: • sets standards and inspects workplaces to make sure that employers provide safe and healthful environments • oversees record keeping of job-related illness and injury
• an accident report log shows the details of any accident that happens in business
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Slide 9
USDA
• United States Department of Agriculture oversees:
• Food Grading
• Involves applying specific quality standards to products
• Grade is based on quality at time of packaging
• Food Inspections
• A test of a business’s practices against standards
• Conducted by the Food Safety and Inspection Service (FSIS)
9Copyright © Texas Education Agency, 2014. All rights reserved.
The U.S. Department of Agriculture grades and inspects: • poultry and poultry products • eggs and egg products • meat and meat products It also controls: • food grading • processing plant inspections • the use of pesticides, preservatives and food additives
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Slide 10
State and Local
• Health regulations that affect foodservice are written by the state
• Local health departments enforce state regulations
• County health department enforces regulations in rural areas and small cities
10Copyright © Texas Education Agency, 2014. All rights reserved.
Many of the health regulations that affect foodservice operations are written by the state. Local health departments then enforce state regulations. The county health department enforces regulations in rural areas and small cities.
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Slide 11
AGREEMENT
May include:
• Client Information
• Credit reports
• Medical history
• Trade secrets
CONSEQUENCES
If breached:
• Written warning
• Termination
• Criminal charges
• Loss of reputation
Confidentiality Laws
Copyright © Texas Education Agency, 2014. All rights reserved.
Confidentiality agreements protect the interests of employers and are strongly recommended in a number of occupations that require employees to maintain the confidentiality of sensitive information and data to which they have access. An agreement may include: • Client information – may be sensitive • Credit reports for clients and employee • Medical histories for employees (may pertain to insurance) • Trade secrets – family recipes, secret ingredients, custom equipment The consequences of breaching confidentiality laws may include: • Written warnings • Immediate termination • Criminal charges and lawsuits • Loss of reputation
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Slide 12
Work EthicsInfluences
Work Ethics Qualities
Code of Ethic
Decisions to Keep in Mind
12
Copyright © Texas Education Agency, 2014. All rights reserved.
A work ethic is a personal commitment to doing your very best as part of the team. Employees who have a good work ethic are often successful in their careers.
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Slide 13
Influences
• Cultural backgrounds
• Religious beliefs
• Personal codes of conduct
• Individual experiences
13Copyright © Texas Education Agency, 2014. All rights reserved.
Ethics can be influenced by cultural backgrounds, religious beliefs, personal codes of conduct and individual experiences. These all help guide the decisions people make.
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Slide 14
Work Ethic Qualities
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• Your ability to be aware of what a particular situation demands of youResponsibility
• The ability to adapt willingly to changing circumstancesFlexibility
• You are truthful in your words and actionsHonesty
• Other people can count you to do what you say you will doReliability• Effectively communicate, resolve conflicts and develop
negotiation skillsTeamwork
• The dedication you show to doing somethingCommitment
• You always do work you are proud ofQuality• You strive to do your best at all times, no matter what you
are doingExcellence
Copyright © Texas Education Agency, 2014. All rights reserved.
Many employers expect the following qualities from employees: Responsible - employees show up for work on time and work diligently to become familiar with job duties and do them correctly Flexible - employees can adjust to changes without complaining Honest - employees admit their mistakes and learn how to prevent from making them again A reliable employee: • arrives to work on time • keeps personal matters separate from business matters • works a full shift • carries out a variety of assigned tasks without constant prompting • takes on extra work when necessary without complaint • gets enough rest to work effectively • maintains good personal physical and mental health Teamwork – as a foodservice employee, you will work with a large team. Commitment - the quality that supports all your abilities and skills to build a strong work ethic. Quality in foodservice - means that you use quality ingredients, prepare and serve them in the most pleasing way and you serve customers to the best of your ability. Excellence – employees make the most of opportunities to improve their abilities and learn new skills.
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
Page
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Slide 15
Code of Ethics
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Employee treatment
Wages Benefits
Working conditions
Behavior of
employees
Acceptance of gifts
Workplace ethics serve as guiding principles that effective leaders use in setting the professional tone and behavior. Many establishments have created written codes of ethics, which are designed to remove the guesswork about what is acceptable and unacceptable behavior in the workplace. These codes of ethics may include: • employee treatment • wages, benefits • working conditions • behavior of employees • acceptance of gifts from guests/vendors/suppliers • any other issues that may impact operations
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Slide 16
Decisions to Keep in Mind
• Is it legal?
• Will it hurt anyone?
• Does it represent the company?
• Does it make anyone uncomfortable?
• Does it convey respect for others?
• Have I involved others by asking their viewpoint?
• Is it fair?
• Does it uphold the values of the organization?
• Can I tell my decisions to employer, family, and others?
• How would others regard details if public?
• Am I confident my decision will be valid for years?
16Copyright © Texas Education Agency, 2014. All rights reserved.
To determine whether a decision or action is based on sound workplace ethics, managers and employees should ask these questions.
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Slide 17
Questions?
17Copyright © Texas Education Agency, 2014. All rights reserved.
Presentation Notes What Would You Do? Ethical Behavior Standards
Practicum in Culinary Arts
What Would You Do? Ethical Behavior Standards – Practicum in Culinary Arts Copyright © Texas Education Agency, 2014. All rights reserved.
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Slide 18
References and Resources
Article:• Employee Consequences for Breach of Confidentiality
Confidentiality in employment is important regardless of whether you have signed a written confidentiality agreement.http://smallbusiness.chron.com/employee-consequences-breach-confidentiality-15476.html
Images:• Microsoft Office Clip Art: Used with permission from Microsoft.Textbooks:• Culinary essentials. (2010). Woodland Hills, CA: Glencoe/McGraw Hill.• Foundations of restaurant management & culinary arts: Level one. (2011). Boston, MA: Prentice Hall.Website:• Ethics Resource Center
ERC is a nonprofit, nonpartisan research organization, dedicated to independent research that advances high ethical standards and practices in public and private institutions.http://www.ethics.org/
18Copyright © Texas Education Agency, 2014. All rights reserved.