slide deck health check emr optimization 3 22 2017
TRANSCRIPT
EMR Optimization for Maximum Satisfaction
Presented by:
Jason Porter, HealthCo Information Systems
Andrea Cunningham, HealthCo Information Systems
• National Partner for GE Healthcare
• Support thousands of physicians in their use of the Centricity EMR/PM platform
• Founded in 1997
• Located in Portland, OR
• Mission to improve patient care and financial performance of independent physician practices
The HealthCo Team
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Today’s Presenters
Andrea CunninghamDirector of ServicesHealthCo Information Systems
Jason PorterVice PresidentHealthCo Information Systems
Today’s Agenda
• Discuss the EMR Cost/Benefit Equation
• Why Does Your EMR Need Attention?
• What is a HealthCheck?
EHR Quandary
Most clinicians don’t like their EHR
However, most don’t plan to switch to another system
Where does that leave us?
EHR Quandary
Why is satisfaction low?
- Lack of customization to current clinic workflow
- Poor product knowledge
- Implementation process
EHR Status Poll
Costs of EHR
Acquisition
Implementation
Annual fees
Benefits of EHR
Hard Savings– Cost reductions and Increased revenue
Soft Savings– Efficiencies gained by optimal use of technology
Poll Question
How long ago did you implement?
EHR’s Need Attention
Your system needs
Regular care and maintenance
EHR’s Need Attention
Your practice deserves product
optimization
What is a HealthCheck?
• A comprehensive review of Administrative controls
• Observation of your staff in action with Centricity
• A written report of our findings and observations
• Recommendations for system optimization and workflow improvements
Signs It’s Time for a HealthCheck
• You are a new Administrator in the clinic or you have new billing staff
• You implemented more than 2 years ago
• Your workflows feel burdensome and clunky
• You have concerns about your A/R or claims processes
• You use workarounds outside the system for tracking and reporting
We’re ready to help you optimize!
HealthCheck In Action
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Situation: Admin team felt like they weren’t using the system to it’s full extent and could improve workflow.
Fix: Engaged HealthCo team for an onsite HealthCheck
Clinic Profile:6 Physician GroupUsing Centricity since 2002Located in Portland, OR
Results: “We have been on Centricity since 2002 and our team thought we were doing all the right things. A HealthCo Training Specialist came on site to perform a HealthCheck and optimized our system in ways we could not have anticipated. This was a great service and really helped our team perform our clinical and back office work more efficiently.”
Karen Anderson, Administrator
What is the HealthCheck Process?
Unsure If You Need a HealthCheck?
Answer These Questions
Information on the Way!
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Contact Information
For clinics interested in exploring HealthCo:
For customers who would like pricing details or who have additional questions about a system HealthCheck: