slide presentation assignment 2
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Assignment IIE-CommerceSIM5211
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SIM5211
Ahmad Zaki Bin Md Nor GM04091
Normadiah Binti Ismail GM04113
Noorakmar Binti Hussin GM04114
GROUP MEMBERS
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Objectives
• To create an account of facebook (FB), blog and Twitter for the purpose of developing e-commerce system; and
• To explain the experience of creating FB and blog especially in related to how to make business by using these tools.
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• Create an account of FB, Blog and Twitter to develop e-commerce system application in future;
• Describe in detail of how to create, and what the best practices in creating these FB and Twitter accounts or identifications. Describe works with appropriate documentation; and
• Demonstrate examples of FB, Twitter and Blog that being used for e-commerce system especially related to business of suppliers, product promotion and selling the products to the relevant customers. Support demonstration with the actual system.
Activities
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Create Account
1. Go to FB URL www.facebook.com2. Click on ‘Create a Page’
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4. Choose the category you are in, and fill out all relevant information.
5. Category and name cannot be changed once page is created.
3. Choose ‘Local Business or Place’ from 6 different classifications• Local business or Place• Artist, band, or public figure• Company, organization, or
institution.• Entertainment• Brand or product• Cause of community
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6. Create a new personal FB account, or use existing account.
7. Complete basic information: upload photo/logo to represent business page.
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8. Invite friends, share on the wall and ‘like this page’
9. Fill basic information ( website URL & brief bio)
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10. Utilize available features; edit to add information about business ; location, email address.
11. Invite friends, tell your fans, post status updates
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• Select appropriate username – easily promote business and attract customers;
• Fill out profile completely - add pictures, business info, link to website;
• Build awareness - build fan base, promote your presence, put social-media links, send emails;
• Pump out useful contents – consistently share relevant info, reach new clients;
• Use Social Plugins – let people see what their friends have liked, commented on (Like Box, Comments)
Best Practices
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Examples (AirAsia.com)http://www.facebook.com/AirAsiaGo
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Examples (The Body Shop)http://www.facebook.com/TheBodyShopMalaysia
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Examples (Livescribe)http://www.facebook.com/livescribe?sk=app_369666098814
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Create Account
1. Go to twitter URL www.twitter.com
2. Fill in the Full name, email and password
3. Click Sign up
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Create Account
4. The above screen appear.
5. Click Create my account button.
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Create Account
6. Fill in your profile.
7. Upload company’s logo, name, location, website and bio (about yourself not more than 160 chars).
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Create Account
You may tweets by write something in the text What’s happening (140 chars) and click button Tweet.
Get start to tweet
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Create Account
You may tweets by write something in the text What’s happening (140 chars) and click button Tweet.
Tweet here
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Best Practices
Build your following, reputation, and customer's trust with these simple practices:• Share. Share photos and behind the scenes info
about your business. Even better, give a glimpse of developing projects and events. Users come to Twitter to get and share the latest, so give it to them!
• Listen. Regularly monitor the comments about your company, brand, and products.
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Best Practices
• Demonstrate wider leadership and know-how. Reference articles and links about the bigger picture as it relates to your business.
• Champion your stakeholders. Retweet and reply publicly to great tweets posted by your followers and customers.
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Best Practices
• Establish the right voice. Twitter users tend to prefer a direct, genuine, and of course, a likable tone from your business, but think about your voice as you Tweet. How do you want your business to appear to the Twitter community?
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The Body Shop Blog
When we click on the below menu its link us to their website
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10 Business Blogging Best Practices
By Jeffrey L. Cohenhttp://socialmediab2b.com/2009/06/business-blogging-best-practices/1. Establish a Strategy2. Define an Editorial Policy3. Find a Voice4. Create Compelling Content5. Use Keywords6. Post on a Regular Schedule7. Show Author Pictures8. Link from Home Page9. Engage with Readers10. Spread your Content
BLOG : Best Practices
