slk software
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SLk Software Services Private Limited
SLK Software Services was established in 2000 and specializes in providing full cycle IT solutions and
services, which deliver significant savings to the customers. Our services include:
Business Analysis and Consultancy
Application Re-engineering, Enhancements, and Maintenance
Independent Testing and Quality Assessment
Worldwide Remote Installation, Support, and Monitoring Services
With our offshore development centers in Bangalore (India), SLK Software is a customer-
focused and employee-owned firm. Our in-depth understanding of various industry domains
and a fully dedicated team of over 600 trained professionals enable us to provide innovative
and end-to-end technology solutions and services.
Nurturing long-term partnerships has been the way of life at SLK and the company firmly
believes that in the "Power of Partnership" lies the ability to identify more opportunities,
increase individual strengths, and intensify commitments.
Aim / Vision / Mission
To be the most inspiring business group admired globally for creating sustained prosperity.
Mission:
To enable continuous growth for clients through world-class solutions and demonstrated expertise,
consistently.
To ensure continuous growth of people by inspiring and empowering them to be the best in delivering
solutions to meet global IT challenges.
PRODUCTS & SERVICES
1. Business Consultancy Services
SLK Softwares industry domain expertise built over the last several years enables us to provide
the right business solutions based on our customers business requirements that need to be
supported with the right IT solutions.
With our broad experience and matured best practices, we provide organizational change
management assistance, technology implementation, strategy development, and operational
improvement services.
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2. Financial Services
With a strong leadership team and a large pool of experienced professionals, the Financial
Services (FS) practice at SLK Software provides a wide range of service offerings to various
Fortune 500 Banks across the globe, enabling them to gain an edge over the competition in the
industry.
Competencies in Banking include application development, maintenance, and support as well
as application implementation and deployment. In addition, we provide enterprise solutions
through consulting, data warehousing, and business intelligence and also a range of other
solutions for financial sectors across the globe.
3. Business Continuity and Disaster Recovery Services
SLK Software Services has a robust Business Continuity and Disaster Recovery Plan (BCP & DRP)
which ensures that the business operations of SLK are not disrupted by any natural or unnaturaldisaster.
The BCP & DRP reiterates our commitment to deliver the highest quality solutions using the
onsite/offshore model and shield our customers from risk. Our business continuity plan scales
from individual desktops with residing software to high-end servers with the most complex
codes & software as well as from local to wide area connectivity.
Our BCP & DRP focuses on the following key areas:
Data - Backup & RecoverySLK has a very strong data backup policy. All system, departmental, and user data are archived
at least once every fourteen days and are stored offsite at a secure location. Also, an
incremental archive is performed once every day.
Infrastructure
SLK Software has identified business continuity locations, fully equipped to function and carry
on with work in case of any contingency.
Primary and Alternate Facilities
SLK has multiple office locations in Bangalore - our corporate headquarters (Primary Facility) &
two other locations within Bangalore (Alternate Facility)
In case of any exigencies, SLK can relocate to these alternate locations and start operations
using the backed up data
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All processes and policies including our knowledge base are accessible to SLK staff on an
intranet with a secure access. New policies and processes are updated instantly and
communicated to our staff through the Intranet.
SLKs business continuity plans are based on the need to protect professional staff, computing
infrastructure, and intellectual property in order to help our customers remain in businessthrough any contingency
4. Delivery Center Services
SLK has multiple facilities at Bangalore with sophisticated infrastructure and an array of
advanced workstations, cutting edge computing and network systems, power packed online
servers, smart communication systems, and enhanced conference facilities with Tele, Video andWeb conferencing facilities.
SLK has a comprehensive Information Security Policy and Information Security Management
System in place which includes Access Control Policy, Human Resource Security, AssetManagement, Physical & Environmental Security, Communication and Operational Management
Policy, and Data Security (both physical & logical) which ensures all artifacts, information, data,
and services are secure and protected at all times. Our security setup runs at ISO 27001: 2005Standards.
SLK follows competent procedures to ensure compliance with legislative, regulatory, andcontractual requirements on the use of material with respect to which there may be intellectual
property rights (IPR) and on the use of proprietary software products.
Information Security policy......
SLK Software commits to protect its information assets by maintaining confidentiality, integrity
and availability through implementation of effective security controls across the organization
5.Documentation & Reverse Re-Engineering Services
6.Enterprise Technology Solutions Services
In todays dynamic environment, enterprises have multiple business areas with disparate
technology solutions, technologies, and applications. However, these applications are often
unable to communicate and share information with each other due to several reasons likelack of interoperability, different standards of operations, and dissimilar formats.
In order to achieve effective communication across various business applications and delivery
channels, enterprises are looking forward to reconfigure their business processes through
integration of applications from different vendors.
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To help enterprises accomplish this, SLK Software offers Enterprise Technology Solutions (ETS)
solutions with a careful understanding of futuristic enterprise IT standards and objectives. Our
ETS team comprises of highly skilled resources with knowledge gained from numerous
implementations for large banks across the globe.
Our ETS solutions allow compatibility between the customer's legacy applications and
databases to enable direct processing and automated workflow systems. It also provides
customers with scalability of business growth and the facility to have appropriate MIS
reporting level.
Major OfferingsSystem Integration
Enterprise/Master Data Management
Check/Item Image Processing
Service Oriented Architecture Solution (SOA)
Business Intelligence/Data warehouse Services
7. Middleware and Web Infrastructure Support Services
8.SLk Independent Testing & Quality Assessment Services
SLKs dedicated Quality Assessment team uses a wide range of comprehensive testing methods
and tools to ensure that they deliver high quality solutions.
The IT & QA team delivers effective, tailored solutions to customers across a wide array
of industries and technologies and at significant cost savings.
Major Offerings
ITQA Process Consulting
Establish Methodologies & Processes
Functional Testing
Performance Testing
Test Data Management
9. Source Code Up gradation Services
10.Test Script Development and Execution Services
11. Web Enabling the Legacy Business Systems Services
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12.Technology Infrastructure Management Services
Technology Infrastructure Management Services (TIMS) at SLK has significant experience in
providing Infrastructure Management Services to its Global Customers from Finance,
Manufacturing, Sales and Distribution industries. We provide range of services in the area of
Infrastructure Management from Consultation, Implementation to Operate and Optimization of
IT Infrastructure for Applications, Databases, Middleware and Data Centers.
13. Technology Infrastructure Management Services
SLK's Technology Infrastructure Management Services (TIMS) has a proven track record of
delivering superior services and solutions to customers worldwide wherein we monitor and
manage critical components of IT Infrastructure including the hardware, operating system,
middleware, and the database layer. We consult and provide solutions for upgrade, migration,
and new implementation of IT infrastructure.
The services are delivered through a strong and flexible operational framework based around a
strong ITIL process ensuring improved service levels, better response times, minimized
downtime, and proactive support.
Offerings
Data Center Services
Monitoring, Administration, Diagnostics and Troubleshooting for Desktop, Server, and Domain
infrastructure
Inventory and Patch ManagementBackup Services
Citrix Infrastructure Administration
Web Infrastructure Services / Middleware Support
SharePoint and Web Sphere Infrastructure Administration and Deployment Services
Oracle Portal Administration Services
Application Management Services
Application, Operations, Build, and Deployment services
Mainframe Support Services
Configuration and Release Management
Build and Deployment Services
Technical Support Services
Database Services
Monitoring, Database Administration Services for MS SQL, Oracle, DB2
Database Version Upgrades and Migration Services
Data Warehouse Support and Reporting Services
Database Auditing Services and Data Quality Services
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Infrastructure Consulting and Migration Services
Data Center Consolidation
Infrastructure Migration Services, Active Directory, Exchange Migration Services
Capacity Planning, Hardware Sizing
14. Technology Infrastructure Management Services
SLK's Technology Infrastructure Management Services (TIMS) has a proven track record of
delivering superior services and solutions to customers worldwide wherein we monitor and
manage critical components of IT Infrastructure including the hardware, operating system,
middleware, and the database layer. We consult and provide solutions for upgrade, migration,
and new implementation of IT infrastructure.
Major Offerings
Data Center Services
Monitoring, Administration, Diagnostics and Troubleshooting for Desktop, Server and Domain
infrastructure
Inventory and Patch Management
Backup Services
Citrix Infrastructure Administration
Web Infrastructure Services / Middleware Support
Data Center Consolidation
Infrastructure Migration Services, Active Directory, Exchange Migration Services
Capacity Planning, Hardware Sizing
15.SLkBusiness Process Management Services
SLK's Business Process Management (BPM) & Enterprise Content Management (ECM) practice
addresses the above challenge of managing the enterprise content, providing its business users
with rapid access to the information and services they need to help them do their jobs more
efficiently, make better-informed business decisions, and enable their organizations to become
smarter thus more competitive.
SLK offers comprehensive solutions to all aspects of content management including documentmanagement, web content management, digital asset management, records management,
imaging, and enterprise content integration.
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Major Offerings
Solution Engineering and Consulting
Application Engineering and Development
Application Maintenance (Level 2 & 3)
Infrastructure Management Service
16. Commercial Banking Services
SLKs commercial banking solutions help banks to deliver a broad range of products and services -
including trade finance, treasury, and payments.
Major Offerings:
Technology Consultancy
Business Analysis & Functional Analysis Framework, Architecture and Design Assessments
End to End Implementation
17. Retail Banking Services
Retail Banking Practice at SLK provides a One-stop" banking solution, assuring complete
customer satisfaction.
Major offerings:
Banking Portals - Access to Banking Applications
Branch Banking - Financial Needs Analysis, Account Opening, and Marketing Banks Products & ServicesATM Solutions - Cash Withdrawal and Account Management
Internet Banking - Online Account Management and Transactions
Mobile Banking - Enquiries, Alerts, Transactions on the move
Channel Integration
18. Independent Testing and Quality Assessment Services
SLKs flexible testing methodology can align with any type of software delivery methodologyranging from a regular SDLC to newer agile methodologies like DSDM, XP or Scrum.
19. Oracle Applications Services
SLKs Oracle Application Practice (OA) provides end-to-end Oracle Applications solutionsfocusing on enterprise needs.
SLKs Oracle Center of Excellence (CoE) with a good pool of Oracle function al and technicalexperts, aided by robust tools, methodologies and templates, offers consulting, development, and
support services covering from implementation to integration of all major versions of Oracle and
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the Oracle E-Business Suite of applications across diverse industries.
SLK also provides a broad range of additional technical services surrounding OracleApplications including RICE services, data extracts, enhancement, integrations, customizations
and performance tuning
OfferingsConsulting & Solution Architect
Process Architecture & Process Integration
Business Process standardization in a multi-divisional & multi-geographic environment
Architecture standardization to identify end-state and roadmap to achieve end-state
Design Review and Independent Validation and Quality Assurance
Implementation & Technical Development
Turnkey Implementation
New Modules implementation and Customizations
Data Conversion and Migration
Application Integrations
Develop custom Reports using Discoverer, Oracle Reports and XML Publisher
Develop BI Reports using OBIEE
Develop custom Forms and OA/ADF pages
Interfaces & Extensions
Oracle Workflow Customization
Application Maintenance & Support
Offshore and onsite Development and Support
Production Support
Performance Tuning
Build and Deployment Services24 X 7 End User Application Support
UpgradesBusiness and Technical Assessment for Upgrade
Application Upgrade
Re-implementation
Migration of Interface, Customizations and Extensions
20. Enterprise Solutions & ERP Services
21. Supply Chain Management Services
The industry expertise and skills in supply chain strategy, sourcing, procurement, and supplier
management helps organizations to implement innovative consulting and outsourcing solutions
that align operating models to support business strategies, optimize global operations, enable
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profitable product launches, and enhance the skills and capabilities of the supply chain
workforce.
End -To- End Solution for Supply Chain Management includes:
Procurement - Supplier Relationship Management, Supplier Capacity Management, & Strategic
Sourcing
Reverse Auction
Logistics and Distribution Integration of systems with third party logistics provider
Warehouse Management Inventory planning and counting, goods movements, picking and
packaging
Material Management Inventory management, Material tracking, Transfer orders
Business Intelligence
Offerings:
Solution Architecture
New Implementation and Roll out
Package Implementation and Integrations
Production Support & Migration Support
22.Application Development Services
SLK Software has a well-defined and matured application development process which
comprises of the complete software development life cycle (SDLC) starting from business
requirement analysis to warranty support of the application.
Thoroughly analyzing the customers business needs, industry, and application requirements,
we deliver tailored, cost-effective, scalable, and robust solutions using our customizable
software development framework.
23. Application Management Services
SLK Software's Application Management practice focuses on providing all levels of support andenhancement from handling initial service desk queries and correcting application errors to
preventive maintenance for both packaged and customized application systems in a cost effective
and efficient way.
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24.Offshore Delivery Model ServicesSLK Software has a well-defined model for its outsourced project development process using a
combination of onsite and offshore processes. This combination offers a high quality and cost-
effective service to customers.
Availability of a strong internal Quality Management System has a well-proven and well-
documented change management, issue management, risk management, and status reporting
process.
Other products & services of SLK.
Application Management Services
Database services Data centre administration services Data base migration services IT service management services Test automation services Test case development services Test planning services User acceptance testing services.
STRENGHTS:
Reducing marginsTougher regulatory standardsExpanding businessIncreasing revenuesImproving customer service
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