QUIZ#1Question # 1 of 20 ( Start time: 05:08:45 PM ) Total Marks: 1 LG and Sony electronics agreed to cooperate on developing new technologies. Representatives from each firm meet regularly to coordinate this new venture. Which of the following roles these mangers are playing?

Select correct option:

Liaison

Leader

Disseminator

Spokesperson

Question # 2 of 20 ( Start time: 05:09:46 PM ) Total Marks: 1 All of the following are steps in objective setting, EXCEPT.

Select correct option:

Specify deadlines

Allow the employee to actively participate

Link rewards to effort

Prioritize goals

Question # 3 of 20 ( Start time: 05:10:57 PM ) Total Marks: 1 Amir is representing his company at the local Chamber of Commerce Annual Business Recognition luncheon. He is performing which of the following managerial role?

Select correct option:

Negotiation

Monitor

Figurehead

Liaison

Question # 4 of 20 ( Start time: 05:11:46 PM ) Total Marks: 1 Which of the following theory proposes that ethical decisions be based on existing ethical norms in industries and communities in order to determine what constitutes right and wrong?

Select correct option:

Theory of justice of ethics

Integrative social contracts

Right view of ethics

Utilitarian view of ethics

Question # 5 of 20 ( Start time: 05:13:07 PM ) Total Marks: 1 Goals are often called which of the following?

Select correct option:

The basis for all the other functions

Managements’ do or die objectives

A lot of other names by various organizations

The foundation of planning

Question # 6 of 20 ( Start time: 05:14:26 PM ) Total Marks: 1 If a company provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be:

Select correct option:

Fulfilling its social obligation

Socially aware

Socially responsive

Socially image conscious

Question # 7 of 20 ( Start time: 05:15:10 PM ) Total Marks: 1 Which of the following approach focuses on a set of interrelated and interdependent parts arranged in a manner that produces a unified whole?

Select correct option:

Process

Function

Systems

Contingency

Question # 8 of 20 ( Start time: 05:15:48 PM ) Total Marks: 1 Which of the following is the final step in the decision-making process?

Select correct option:

Identifying the problem

Evaluating the decision’s effectiveness

Identifying decision criteria

Selecting an alternative that can resolve the problem

Question # 9 of 20 ( Start time: 05:16:57 PM ) Total Marks: 1 SWOT analysis divides organizational strengths into two categories; common strength and______.

Select correct option:

Strategic imitation

Competitive edge

Competitive parity

Distinctive competencies

Question # 10 of 20 ( Start time: 05:18:02 PM ) Total Marks: 1 Which of the following is part of the 14 principles of management identified by Henri Fayol?

Select correct option:

Scalar chain

Innovation

Efficiency

Motivation

uestion # 11 of 20 ( Start time: 05:19:23 PM ) Total Marks: 1 A skill and capability held by numerous competing firms is called:

Select correct option:

Common strength

Competitive edge

Competitive parity

Distinctive competencies

Question # 12 of 20 ( Start time: 05:20:04 PM ) Total Marks: 1 What type of forecasting technique relies on the judgment and opinion of knowledgeable individuals?

Select correct option:

Qualitative

Short-term

Confirmatory

Predictive

Question # 13 of 20 ( Start time: 05:21:06 PM ) Total Marks: 1 A budget is an example of which of the following plan?

Select correct option:

Strategic plan

Single use plan

Informal plan

Standing plan

Question # 14 of 20 ( Start time: 05:22:21 PM ) Total Marks: 1 A leading supporter of the classical view argues that anytime managers decide on their own to spend their organization’s resources for the “social good,” are:

Select correct option:

Contributing social benefits in the name of goodwill

Just doing what the government says they have to do

Helping make society a better place for everyone to live

Adding to the costs of doing business

Question # 15 of 20 ( Start time: 05:23:29 PM ) Total Marks: 1 Which of the following is NOT a process for motivating employees through management by objectives (MBO)?

Select correct option:

Managers set objectives for the employees

Managers develop action plans

Managers and employees periodically review the employee's performance

Managers make performance appraisals of employees

Question # 16 of 20 ( Start time: 05:24:55 PM ) Total Marks: 1 Which stage of strategic management process determines; “What the strategy is”?

Select correct option:

Formulation stage

Implementation stage

Execution stage

Evaluation stage

Question # 17 of 20 ( Start time: 05:26:09 PM ) Total Marks: 1 Mission Statement of Johnson & Johnson is: “We believe our first responsibility is to the doctors, nurses, and patients, to mothers and all others who use our products” This statement shows which of the following attributes of mission statement?

Select correct option:

Customers

Location

Self concept

Desired public image

Question # 18 of 20 ( Start time: 05:26:45 PM ) Total Marks: 1 Which of the following statements BEST describes an organization’s suppliers?

Select correct option:

Main customers of the organization

Governments that pass the laws the organization must follow

Located close to the buying organization

Organizations that provide materials and equipment

Question # 19 of 20 ( Start time: 05:27:26 PM ) Total Marks: 1 All of the following are characteristics of total quality management EXCEPT:

Select correct option:

Intense focus on the competition

Concern for continual improvement

Improvement in quality of everything the organization does

Accurate measurement

Question # 20 of 20 ( Start time: 05:28:39 PM ) Total Marks: 1 The management function that specifies goals to be achieved and deciding in advance the appropriate actions to achieve those goals is:

Select correct option:

Leading

Controlling

Organizing

Planning

QUIZ#2

Question # 1 of 20 ( Start time: 05:46:55 PM ) Total Marks: 1 ABC Company continues to offer the same quality beauty products it has for the last 10 years. The company is successful and has no current plans for change. Which of the following types of strategies is it employing?

Select correct option:

Growth

Stability

Retrenchment

Combination

Question # 2 of 20 ( Start time: 05:47:38 PM ) Total Marks: 1 Which of the following is a one-time plan specifically designed to meet the needs of a unique situation.

Select correct option:

Multipurpose plan

Strategic plan

Operational plan

Single-use plan

Question # 3 of 20 ( Start time: 05:48:05 PM ) Total Marks: 1 In management, the development of mathematical models is called:

Select correct option:

Management science

Scientific management

Administrative management

Behavioral management

Question # 4 of 20 ( Start time: 05:49:09 PM ) Total Marks: 1 Which of the following approaches to ethical decision-making focuses on the consequences of an action?

Select correct option:

Utilitarian approach

Universalism approach

Moral rights approach

Justice approach

Question # 5 of 20 ( Start time: 05:50:18 PM ) Total Marks: 1 A plan developed to carry out a course of action that is not likely to be repeated in the future is called:

Select correct option:

Single-use plan

Specific plan

Reaction plan

Directional plan

Question # 6 of 20 ( Start time: 05:51:14 PM ) Total Marks: 1 Primarily managers perform which of the following tasks?

Select correct option:

Selling

Stocking merchandise

Directing the activities of other people

Ordering merchandise

Question # 7 of 20 ( Start time: 05:51:49 PM ) Total Marks: 1 How an organization distributes its resources across the areas in which it competes is its:

Select correct option:

Scope

Distinctive Competency

Resource deployment

Effective strategy

Question # 8 of 20 ( Start time: 05:52:47 PM ) Total Marks: 1 Goals are often called which of the following?

Select correct option:

The basis for all the other functions

Managements’ do or die objectives

A lot of other names by various organizations

The foundation of planning

Question # 9 of 20 ( Start time: 05:53:34 PM ) Total Marks: 1

Which of the following theory proposes that ethical decisions be based on existing ethical norms in industries and communities in order to determine what constitutes right and wrong?

Select correct option:

Theory of justice of ethics

Integrative social contracts

Right view of ethics

Utilitarian view of ethics

Question # 10 of 20 ( Start time: 05:54:51 PM ) Total Marks: 1 How would you define the problem if all outcome of every alternative is known?

Select correct option:

Bounded rationality

Unbounded rationality

Certainty

Uncertainty

Question # 11 of 20 ( Start time: 05:55:33 PM ) Total Marks: 1 Similar activities that are grouped together under one manager in an organization is called:

Select correct option:

Authority

Unity of command

Unity of direction

Order

Question # 12 of 20 ( Start time: 05:56:07 PM ) Total Marks: 1 Which of the following is NOT a key element of the Total Quality Management approach?

Select correct option:

Focus on the customer

Employee involvement

Continuous improvement

Focus on the supplier

Question # 13 of 20 ( Start time: 05:57:28 PM ) Total Marks: 1 Which management theory focuses on managing the total organization?

Select correct option:

Scientific management

Administrative management

Behavioral management

Quantitative management

Question # 14 of 20 ( Start time: 05:58:41 PM ) Total Marks: 1 Lower-level managers typically confront which type of decision making?

Select correct option:

Unique

Non-routine

Programmed

Non-programmed

Question # 15 of 20 ( Start time: 05:59:08 PM ) Total Marks: 1 To determine the _____________, a manager must determine what is relevant or important in resolving the problem.

Select correct option:

Geocentric behavior needed

Number of allowable alternatives

Weighting of decision criteria

Decision criteria

Question # 16 of 20 ( Start time: 06:00:22 PM ) Total Marks: 1 ABC Company is in the process of buying a smaller competitor and incorporating the company's resources into his business. This is an example of which of the following types of strategies?

Select correct option:

Merger

Stability

Retrenchment

Acquisition

Question # 17 of 20 ( Start time: 06:01:22 PM ) Total Marks: 1 Management science and operations management are the branches of:

Select correct option:

Knowledge management

Total quality management

Marketing management

Quantitative management

Question # 18 of 20 ( Start time: 06:02:51 PM ) Total Marks: 1 A business school’s statement that it “strives for productive relationships with local organizations” is an example of which of the following?

Select correct option:

Rule

Policy

Procedure

Commitment

Question # 19 of 20 ( Start time: 06:03:44 PM ) Total Marks: 1 In an uncertain environment, managers want to develop plans that are:

Select correct option:

Flexible but manageable

Specific and long ranging

Directional but flexible

Specific but flexible

Question # 20 of 20 ( Start time: 06:05:02 PM ) Total Marks: 1 All of the following are reasons to look at theoretical perspectives of management EXCEPT:

Select correct option:

Understanding the present

Source of new ideas

History repeats itself

Guide to action

QUIZ#3Question # 1 of 20 ( Start time: 06:10:38 PM ) Total Marks: 1 The most important point of Prof. Edward Deming’s Philosophy was:

Select correct option:

Achieving the Goals

Consistency of Purpose

Wastage of the resources should be minimized

Collaboration among the members

Question # 2 of 20 ( Start time: 06:11:42 PM ) Total Marks: 1 Which of the following view is concerned with respecting and protecting individual liberties and privileges such as the rights to privacy, freedom of conscience, free speech, life and safety, and due process?

Select correct option:

Utilitarian view

Rights view

Theory of justice view

Integrative social contracts theory view

Question # 3 of 20 ( Start time: 06:12:39 PM ) Total Marks: 1 Role of disseminator, figurehead, negotiator, liaison and spokesperson is most important for:

Select correct option:

Top level managers

First line managers

Middle level managers

Non managerial staff

Question # 4 of 20 ( Start time: 06:13:44 PM ) Total Marks: 1 The task environment of organizations consists of constituencies that have a direct impact on managers’ decisions and actions. The main constituencies are made up of customers, suppliers, competitors, and __________.

Select correct option:

Legislators

Pressure groups

Employees

Lawyers

Question # 5 of 20 ( Start time: 06:14:38 PM ) Total Marks: 1 ABC Company continues to offer the same quality beauty products it has for the last 10 years. The company is successful and has no current plans for change. Which of the following types of strategies is it employing?

Select correct option:

Growth

Stability

Retrenchment

Combination

Question # 6 of 20 ( Start time: 06:14:59 PM ) Total Marks: 1 The set of processes involved in creating or determining the strategies of the organization is called:

Select correct option:

Strategy formulation

Strategy implementation

Strategy evaluation

Strategy imitation

Question # 7 of 20 ( Start time: 06:15:30 PM ) Total Marks: 1 Groups that are affected by organizational decisions and policies are known as:

Select correct option:

Management constituencies

Stockholders

Stakeholders

Business owners

Question # 8 of 20 ( Start time: 06:15:56 PM ) Total Marks: 1 When Ali decides to take corrective action and provide damage control, he is acting in which of the following roles?

Select correct option:

Spokesperson

Figure head

Negotiator

Disturbance handler

Question # 9 of 20 ( Start time: 06:16:28 PM ) Total Marks: 1

Which of the following is called output of a system? Select correct option:

Services

Material

Human

Information resource

Question # 10 of 20 ( Start time: 06:16:54 PM ) Total Marks: 1 Which of the following approaches did not study management by dividing it into elements or components?

Select correct option:

Operational approach

Administrative approach

Systems approach

Behavioral approach

Question # 11 of 20 ( Start time: 06:18:28 PM ) Total Marks: 1 Labor unions, employees, suppliers, customers, clients, and public interest groups are all examples of:

Select correct option:

Management constituencies

Stockholders

Stakeholders

Business owners

Question # 12 of 20 ( Start time: 06:19:00 PM ) Total Marks: 1 Which famous management thinker developed "Theory Y"?

Select correct option:

Douglas McGregor

Abraham Maslow

Frederick Herzberg

Chester Barnard

Question # 13 of 20 ( Start time: 06:19:33 PM ) Total Marks: 1

The classical view of social responsibility holds that management’s only social responsibility is to:

Select correct option:

Maximize organizational profits for stockholders

Maximize adherence to the laws for stockholders

Maximize organizational profits for stakeholders

Minimize adherence to the laws for stockholders

Question # 14 of 20 ( Start time: 06:20:17 PM ) Total Marks: 1 LG and Sony electronics agreed to cooperate on developing new technologies. Representatives from each firm meet regularly to coordinate this new venture. Which of the following roles these mangers are playing?

Select correct option:

Liaison

Leader

Disseminator

Spokesperson

Question # 15 of 20 ( Start time: 06:21:00 PM ) Total Marks: 1 The first step of the project planning process is to:

Select correct option:

Develop an overall project schedule

Identify all the activities in the project and the resources needed to do them

Estimate the amount of time necessary for the completion of each activity

Define the project's goals

Question # 16 of 20 ( Start time: 06:21:37 PM ) Total Marks: 1 When managers avoid the rational decision-making model and find ways to satisfice themselves , they are following which of the following concept?

Select correct option:

Jurisprudence

Bounded rationality

Least-squared exemptions

Self-motivated decisions

Question # 17 of 20 ( Start time: 06:22:06 PM ) Total Marks: 1

There are many healthcare products manufacturers. XYZ Company manufactures only personal hygiene products. It markets such products deodorant, body powder, body creams, and exfoliates. Because it only stocks body care and personal hygiene products, it is using _____ strategy.

Select correct option:

Prospecting

Emergent

Focus

Cost leadership

Question # 18 of 20 ( Start time: 06:23:01 PM ) Total Marks: 1 Which of the following statements BEST describes an organization’s suppliers?

Select correct option:

Main customers of the organization

Governments that pass the laws the organization must follow

Located close to the buying organization

Organizations that provide materials and equipment

Question # 19 of 20 ( Start time: 06:23:22 PM ) Total Marks: 1 CEO of Siemens presents 10000 $ scholarships to the winners of Math, Science and Technology in a high school. He is acting the role of:

Select correct option:

Figurehead

Leader

Spokesperson

Liaison

Question # 20 of 20 ( Start time: 06:23:52 PM ) Total Marks: 1 An organization is called:

Select correct option:

The physical location where people work

A collection of individuals working for the same company

A deliberate arrangement of people to accomplish some specific purpose

A group of individuals focused on profit-making for their shareholders

Quiz # 4

Which of the following statement Best describes a Procedure?  Select correct option:  

An explicit statement detailing exactly how to deal with a decision A series of interrelated sequential steps to respond to a structured problem A set of guidelines that channel a manager’s thinking in dealing with a problem Allows a manager to use broad decision-making authority All of the following are reasons to look at theoretical perspectives of management EXCEPT: Select correct option:

Understanding the present Source of new ideas History repeats itself Guide to action

# 3 of 20 ( Start time: 06:36:26 PM ) Total Marks: 1 What was the focus of Charles Babbage’s (an English mathematician) attention? Select correct option:

Efficiencies of production Division of labor Unity of direction Centralization

Question # 4 of 20 ( Start time: 06:36:56 PM )  Total Marks: 1  Which of the following is a cultural measure of the degree to which people will tolerate risk and unconventional behavior?  Select correct option:  

Power distance  Uncertainty avoidance  Short- versus long-term orientation  Individualism versus collectivism

An organization’s specific environment: Select correct option:

Is unique and changes with conditions Is the same regardless of the organization’s age Is determined by the top level of management Is quantified to determine its existence 

of the following is a philosophy based on converting organizational objectives into personal objectives? Select correct option:

JIT MBO ROI OPO

Question # 7 of 20 ( Start time: 06:39:40 PM )  Total Marks: 1  Plant managers come under which of following management levels?  Select correct option:  

First-line managers Non-managerial employees Middle managers Top managers The idea that employees should also share the profit of organization was given by: Select correct option:

Frederick Taylor Robert Owen Charles Babbage W. Edwards Deming

A business school’s statement that it “strives for productive relationships with local organizations” is an example of which of the following? Select correct option:

Rule Policy Procedure Commitment

When Ali decides to take corrective action and provide damage control, he is acting in which of the following roles? Select correct option:

Spokesperson Figure head

Negotiator Disturbance handler

Question # 11 of 20 ( Start time: 06:42:41 PM )  Total Marks: 1  The belief that businesses should be responsible because such actions are right for their own sake is known as which argument for social responsibility?  Select correct option:  

Public expectation  Ethical obligation  Public image  Discouragement of government regulation Question # 12 of 20 ( Start time: 06:43:57 PM ) Total Marks: 1 Feed Back of ____ is necessary to improve the quality of the product. Select correct option:

Customers Employees Investors All of the given options

 # 13 of 20 ( Start time: 06:44:48 PM )  Total Marks: 1  Knowledge management involves encouraging the members of the organization to:  Select correct option:  

Improve the educational level of the average employee  Develop new training programs to help new employees Develop a corporate university  Systematically gather information and share it with others Question # 14 of 20 ( Start time: 06:45:31 PM )  Total Marks: 1  Which of the following is the process of developing assumptions on premises about the future that managers can use in planning or decision making?  Select correct option:  

Benchmarking  Forecasting  Project management  Scheduling Question # 15 of 20 ( Start time: 06:46:34 PM ) Total Marks: 1 Which of the following acts as an unambiguous measure of the effectiveness of a business organization?

Select correct option:

Efficiency Employee satisfaction Increased revenues Profits

# 16 of 20 ( Start time: 06:47:38 PM ) Total Marks: 1 Which of the following interpersonal role emphasizes the contacts that a manager has with those outside the formal authority chain of command? Select correct option:

The Liaison Role The Leader Role The Figurehead Role The Spokesman Role

 # 17 of 20 ( Start time: 06:48:28 PM )  Total Marks: 1  The behaviorist Mary Parker Follett referred to integration as a process in which:  Select correct option:  

Managers use their directive might to solve conflicts Employees use their own intuition to solve conflicts  Managers and employees work together to solve conflicts  Conflicts are ignored 

Question # 18 of 20 ( Start time: 06:49:22 PM ) Total Marks: 1 CEO of Siemens presents 10000 $ scholarships to the winners of Math, Science and Technology in a high school. He is acting the role of: Select correct option:

Figurehead Leader Spokesperson Liaison

Question # 19 of 20 ( Start time: 06:50:00 PM ) Total Marks: 1 Which one of the following individuals is most closely associated with scientific management? Select correct option:

Frederick Taylor Mary Parker Follett Harold Koontz

Question # 20 of 20 ( Start time: 06:50:44 PM ) Total Marks: 1 According to Douglas McGregor, ________ represents a pessimistic, negative view of workers, who are considered irresponsible, resistant to change and lacking ambition. Select correct option:

Theory Y Theory X Type A Type B

of 20 ( Start time: 06:54:52 PM ) Total Marks: 1 Which of the following theory proposes that ethical decisions be based on existing ethical norms in industries and communities in order to determine what constitutes right and wrong? Select correct option:

Theory of justice of ethics Integrative social contracts Right view of ethics Utilitarian view of ethics

Question # 2 of 20 ( Start time: 06:56:07 PM ) Total Marks: 1 How an organization distributes its resources across the areas in which it competes is its: Select correct option:

Scope Distinctive Competency Resource deployment Effective strategy

# 3 of 20 ( Start time: 06:56:58 PM ) Total Marks: 1 Which famous management thinker developed "Theory Y"? Select correct option:

Douglas McGregor Abraham Maslow Frederick Herzberg Chester Barnard

Question # 4 of 20 ( Start time: 06:57:31 PM ) Total Marks: 1 People with which of the following decision making style have a high tolerance for ambiguity and tend to focus on the people or social aspects of a work situation? Select correct option:

Analytical Behavioral Directive Conceptual

Question # 5 of 20 ( Start time: 06:58:15 PM )  Total Marks: 1  In management, the development of mathematical models is called:  Select correct option:  

Management science Scientific management Administrative management  Behavioral management 

# 6 of 20 ( Start time: 06:58:57 PM ) Total Marks: 1 Ali has just received each and every necessary statistics on the proposed new purchases for his organization. Ali is now ready to render his decision about them. Ali will be making his decision under conditions best referred to as: Select correct option:

Risk Certainty Risk avoidance Uncertainty

Question # 7 of 20 ( Start time: 06:59:51 PM ) Total Marks: 1 Which of the following statements BEST describes an organization’s suppliers? Select correct option:

Main customers of the organization Governments that pass the laws the organization must follow Located close to the buying organization Organizations that provide materials and equipment

Question # 8 of 20 ( Start time: 07:00:24 PM )  Total Marks: 1  Which viewpoint emphasizes finding ways to manage work more efficiently?  Select correct option:  

Behavioral  Quantitative  Classical  Qualitative 

Question # 9 of 20 ( Start time: 07:00:56 PM )  Total Marks: 1  A skill and capability held by numerous competing firms is called:  Select correct option:  

Common strength Competitive edge Competitive parity Distinctive competencies Question # 10 of 20 ( Start time: 07:01:39 PM )  Total Marks: 1  The Hawthorne studies were initially devised to study:  Select correct option:  

Productivity levels of groups versus individuals The effect of noise on employee productivity The effect of illumination levels on employee productivity The effect of competitive organizational environments on productivity 

Question # 11 of 20 ( Start time: 07:03:01 PM ) Total Marks: 1 Mega environment that includes the attitudes, values, norms, beliefs, behaviors and associated demographic trends that are characteristic of a given geographic area is called : Select correct option:

The legal-political element The economic element The international element The socio-cultural element

# 12 of 20 ( Start time: 07:04:00 PM ) Total Marks: 1 Each subordinate should report to one and only one superior is called: Select correct option:

Authority Unity of command Unity of direction Order

Question # 13 of 20 ( Start time: 07:04:52 PM )  Total Marks: 1  Which factor has been the most rapidly changing component in an organization’s general environment in the past quarter-century?  Select correct option:  

Global  

Economic  Social  Technological Question # 14 of 20 ( Start time: 07:05:45 PM )  Total Marks: 1  Which ethical approach is guided by what will result in the greatest good for the greatest number of people?  Select correct option:  

Moral-Rights approach  Individual approach  Utilitarian approach  Justice approach 

Question # 15 of 20 ( Start time: 07:06:54 PM ) Total Marks: 1 All of the following are the examples of the actions that can be taken in strategy implementation stage EXCEPT: Select correct option:

Changing organization's pricing strategy Developing new employee benefits Transferring managers among divisions Taking corrective action when needed

Question # 16 of 20 ( Start time: 07:07:46 PM ) Total Marks: 1 A general plan outlining decisions of resources allocation, priorities and action steps necessary to reach goals is called: Select correct option:

Strategic plan Tactical plan Operational plan Personal plan

Question # 17 of 20 ( Start time: 07:08:51 PM )  Total Marks: 1  Toyota motor company will be called efficient if it produces:  Select correct option:  

High quality products at relatively low cost Quality products at high cost High quality products at relatively high cost Quality products at low cost 

Question # 18 of 20 ( Start time: 07:09:23 PM ) Total Marks: 1 An area in the environment that if exploited may generate high performance is called organizational: Select correct option:

Strength Weakness Opportunity Threat

Question # 19 of 20 ( Start time: 07:09:46 PM ) Total Marks: 1 Which of the following is a philosophy based on converting organizational objectives into personal objectives? Select correct option:

JIT MBO ROI OPO

# 20 of 20 ( Start time: 07:10:22 PM )  Total Marks: 1  Amir is representing his company at the local Chamber of Commerce Annual Business Recognition luncheon. He is performing which of the following managerial role?  Select correct option:  

Negotiation Monitor Figurehead Liaison 

Quiz # 5

uestion # 1  of 20 ( Start time: 07:13:20 PM  )           Total Marks:  1Who presented the Concept of Quality?Select correct option:       Henri Fayol       Prof.Henry Mintzberg       Frank & Lillian Gilbreth       Prof.Edward Deming uestion # 2 of 20 ( Start time: 07:14:01 PM ) Total Marks: 1How managers should make decisions in their organizations is known as:Select correct option: Descriptive decision making Normative decision making Bounded decision making Rational decision making

estion # 3 of 20 ( Start time: 07:14:36 PM ) Total Marks: 1Which of the following is the process of developing assumptions on premises about the future that managers can use in planning or decision making?Select correct option: Benchmarking Forecasting Project management Scheduling

estion # 4 of 20 ( Start time: 07:14:58 PM ) Total Marks: 1Within the members of the North American Free Trade Agreement, trade has ___ since the treaty was signed.Select correct option: Decreased initially, but increased steadily Increased Decreased Nither increased nor decreased

uestion # 5 of 20 ( Start time: 07:15:50 PM ) Total Marks: 1When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using which of the following skills?Select correct option: Technical Conceptual Situational Ethical

estion # 6 of 20 ( Start time: 07:16:47 PM ) Total Marks: 1LG and Sony electronics agreed to cooperate on developing new technologies. Representatives from each firm meet regularly to coordinate this new venture. Which of the following roles these mangers are playing?Select correct option: Liaison Leader Disseminator Spokesperson

estion # 8 of 20 ( Start time: 07:17:37 PM ) Total Marks: 1The set of processes involved in creating or determining the strategies of the organization is called:Select correct option: Strategy formulation Strategy implementation Strategy evaluation Strategy imitation

uestion # 9 of 20 ( Start time: 07:18:13 PM ) Total Marks: 1Grouping activities and resources in a logical fashion is called:Select correct option: Planning Organizing Leading Controlling

uestion # 10  of 20 ( Start time: 07:18:45 PM  )           Total Marks:  1Which of the following can be defined as the art and science of formulating, implementing and evaluating cross-functional decisions that enable an organization to achieve its objectives?Select correct option:

       Strategy formulation       Strategy evaluation       Strategy implementation       Strategic management uestion # 11  of 20 ( Start time: 07:19:30 PM  )           Total Marks:  1Discrepancy between existing and a desired state of affairs is called:Select correct option:       Opportunity       Solution       Weakness       Problem 

uestion # 12  of 20 ( Start time: 07:20:01 PM  )           Total Marks:  1Which one of the following is strength of MBO?Select correct option:       Overemphasis of quantitative goals       Requires training of employees       Clarify priorities and expectation       Tends to falter without strong commitment 

uestion # 13 of 20 ( Start time: 07:20:46 PM ) Total Marks: 1Non-programmed decisions are typically made under a condition of which of the following?Select correct option: Certainty Low levels of risk Uncertainty Reliabilityuestion # 14 of 20 ( Start time: 07:21:12 PM ) Total Marks: 1What was the focus of Charles Babbage’s (an English mathematician) attention?Select correct option: Efficiencies of production Division of labor Unity of direction Centralizationstion # 15 of 20 ( Start time: 07:21:56 PM ) Total Marks: 1Which of the following is called father of scientific management?Select correct option: Max Weber Abraham Maslow Fredrick W. Taylor Henri FayolQuestion # 16  of 20 ( Start time: 07:22:22 PM  )           Total Marks:  1The most important point of Prof. Edward Deming’s Philosophy was:Select correct option:       Achieving the Goals

       Consistency of Purpose       Wastage of the resources should be minimized       Collaboration among the members uestion # 17 of 20 ( Start time: 07:23:13 PM ) Total Marks: 1An organization is called:Select correct option: The physical location where people work A collection of individuals working for the same company A deliberate arrangement of people to accomplish some specific purpose A group of individuals focused on profit-making for their shareholdersuestion # 18  of 20 ( Start time: 07:23:58 PM  )           Total Marks:  1When objectives are not written down or rarely verbalized, and the planning is general and lacks continuity, which of the following types of planning is used?Select correct option:       Environmental planning       Economic planning       Informal planning       Formal planning 

estion # 19 of 20 ( Start time: 07:24:35 PM ) Total Marks: 1The major contribution of the Industrial Revolution was the substitution of ______ for human power.Select correct option: Electricity Water power Machine power Critical thinking

uestion # 20 of 20 ( Start time: 07:25:05 PM ) Total Marks: 1The principle of “Division of Labor” was given by:Select correct option: Frederick Taylor Joseph Juran Adam Smith W. Edwards Deming

Quiz # 6uestion # 1 of 20 ( Start time: 07:25:56 PM ) Total Marks: 1An area in the environment that increases the difficulty of an organization’s achieving high performance is:Select correct option: Strength Weakness Opportunity Threat

Question # 2  of 20 ( Start time: 07:26:55 PM  )           Total Marks:  1A primary benefit of MBO is:Select correct option:       Avoid competition       Resistance against new entrance       Improve employee motivation       Increase resources

 Management science and operations management are the branches of:Knowledge management       Total quality management       Marketing management       Quantitative management Question # 4  of 20 ( Start time: 07:28:24 PM  )           Total Marks:  1A learning organization develops the capability to:Select correct option:       Add new training programs       Accept conventional wisdom of the industry       Continuously learn, adapt and change       Work in teams 

Question # 5 of 20 ( Start time: 07:29:03 PM ) Total Marks: 1The management function that specifies goals to be achieved and deciding in advance the appropriate actions to achieve those goals is:Select correct option: Leading Controlling Organizing Planning

Question # 6 of 20 ( Start time: 07:29:38 PM ) Total Marks: 1A skill or capability that enables an organization to conceive of and implement its strategies is its:

Select correct option: Strength Weakness Opportunity ThreatQuestion # 7 of 20 ( Start time: 07:30:11 PM ) Total Marks: 1Attempting to understand the signs of some problem comes under:Select correct option: Scanning stage Categorization stage Diagnosis stage Implementation stage

Question # 8  of 20 ( Start time: 07:30:46 PM  )           Total Marks:  1Toyota motor company will be called efficient if it produces:Select correct option:       High quality products at relatively low cost       Quality products at high cost       High quality products at relatively high cost       Quality products at low cost uestion # 9 of 20 ( Start time: 07:31:48 PM ) Total Marks: 1Which viewpoint emphasizes finding ways to manage work more efficiently?Select correct option: Behavioral Quantitative Classical Qualitativeuestion # 10 of 20 ( Start time: 07:32:27 PM ) Total Marks: 1Which of the following approaches did not study management by dividing it into elements or components?Select correct option: Operational approach Administrative approach Systems approach Behavioral approachQuestion # 11 of 20 ( Start time: 07:33:56 PM ) Total Marks: 1What is the best term to describe the process of attempting to influence other people to attain the organization's objectives?Select correct option: Planning Organizing Leading ControllingQuestion # 12 of 20 ( Start time: 07:34:33 PM ) Total Marks: 1What would be the best description of plans that focus on the broad future of the organization and incorporate both external environmental demands and internal resources into managers' actions?

Select correct option: Operational plans Tactical plans Strategic plans Holistic plansQuestion # 13 of 20 ( Start time: 07:35:19 PM ) Total Marks: 1When an organization does everything that is required of it legally but nothing more. It is called:Select correct option: Social obligation Social obstruction Social response Social contribution

Question # 14 of 20 ( Start time: 07:35:59 PM ) Total Marks: 1LG and Sony electronics agreed to cooperate on developing new technologies. Representatives from each firm meet regularly to coordinate this new venture. Which of the following roles these mangers are playing?Select correct option: Liaison Leader Disseminator Spokesperson

uestion # 15  of 20 ( Start time: 07:36:21 PM  )           Total Marks:  1When objectives are not written down or rarely verbalized, and the planning is general and lacks continuity, which of the following types of planning is used?Select correct option:       Environmental planning       Economic planning       Informal planning       Formal planning Question # 16  of 20 ( Start time: 07:36:44 PM  )           Total Marks:  1Which management theory focuses on managing the total organization?Select correct option:       Scientific management       Administrative management       Behavioral management       Quantitative management 

Question # 17 of 20 ( Start time: 07:37:14 PM ) Total Marks: 1Henri Fayol, a French industrialist, first analyzed what managers do and divided that work into functions. The study of the management function that defines goals and establishes strategies to achieve them is called:Select correct option: Planning

Organizing Leading Controlling

Question # 18 of 20 ( Start time: 07:37:52 PM ) Total Marks: 1Which famous management thinker was related with the development of "Theory X"?Select correct option: Douglas McGregor Abraham Maslow Frederick Herzberg Chester BarnardQuestion # 19 of 20 ( Start time: 07:38:17 PM ) Total Marks: 1According to Adam Smith, the division of labor results in:Select correct option: Increased worker motivation Decreased worker specialization Increased worker productivity Decreased worker motivation

Question # 20  of 20 ( Start time: 07:38:57 PM  )           Total Marks:  1What was the focus of Charles Babbage’s (an English mathematician) attention?Select correct option:       Efficiencies of production       Division of labor       Unity of direction       Centralization

Quiz#7

Abrar: no# 1 of 20 ( Start time: 07:40:31 PM )  Total Marks: 1  Which of the following is a highly structured technique, designed to keep personal interactions at a minimum?  Select correct option:  

Clustering  Brainstorming  Nominal group technique  Group interview

Question # 2 of 20 ( Start time: 07:41:29 PM )  Total Marks: 1  Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals is called:  Select correct option:  

A very intelligent individual A supervisor of production work A manager An operations supervisor 

# 3 of 20 ( Start time: 07:42:31 PM ) Total Marks: 1 Intermediate plan usually covers period of: Select correct option:

1 to 5 years 1 year 5 to 10 year Less than 1 year Question # 4 of 20 ( Start time: 07:43:01 PM ) Total Marks: 1 Plant managers come under which of following management levels? Select correct option:

First-line managers Non-managerial employees Middle managers Top managers

Question # 5 of 20 ( Start time: 07:43:41 PM ) Total Marks: 1 In those organizations where formal planning did not lead to higher performance, the culprit was which

of the following? Select correct option:

Competition Marketing plan Management Environment

Question # 6 of 20 ( Start time: 07:44:53 PM ) Total Marks: 1 Most managers believe that if an MBO (management by objective) program is to be successful, it must start at: Select correct option:

Top Level Middle level Lower level Non-managerial level

Question # 7 of 20 ( Start time: 07:45:53 PM )  Total Marks: 1  Which of the following is a cultural measure of the degree to which people will tolerate risk and unconventional behavior?  Select correct option:  

Power distance  Uncertainty avoidance  Short- versus long-term orientation  Individualism versus collectivism Question # 8 of 20 ( Start time: 07:46:49 PM ) Total Marks: 1 The greater the risk involves in making a decision, the greater the: Select correct option:

Outcomes Information available Rewards Uncertainty

# 9 of 20 ( Start time: 07:47:36 PM ) Total Marks: 1 According to Douglas McGregor, ________ represents a pessimistic, negative view of workers, who are considered irresponsible, resistant to change and lacking ambition. Select correct option:

Theory Y Theory X

Type A Type B

Question # 10 of 20 ( Start time: 07:48:30 PM ) Total Marks: 1 The most outspoken advocate of the classical view of social responsibility is economist and Nobel prize winner: Select correct option:

Carnegie Milton Charles Darwin Milton Freeman Milton Friedman

# 11 of 20 ( Start time: 07:49:41 PM ) Total Marks: 1 The behaviorist Mary Parker Follett referred to integration as a process in which: Select correct option:

Managers use their directive might to solve conflicts Employees use their own intuition to solve conflicts Managers and employees work together to solve conflicts Conflicts are ignored

Question # 12 of 20 ( Start time: 07:50:39 PM ) Total Marks: 1 Which of the following is a specific planning technique that involves the mutual setting of objectives between supervisors and employees? Select correct option:

Formal planning Strategic planning Operational planning Tactile planning

Question # 13 of 20 ( Start time: 07:51:53 PM ) Total Marks: 1 A form of group decision making in which a group is used to achieve a consensus of expert opinion is called: Select correct option:

Interacting group Delphi technique Nominal group Brainstorming

Question # 14 of 20 ( Start time: 07:52:25 PM ) Total Marks: 1 Which of the following is NOT an example of an organization’s general environment? Select correct option:

Economic conditions Political conditions Social conditions Industry conditions

# 15 of 20 ( Start time: 07:52:55 PM ) Total Marks: 1 The time period for the construction of pyramids was: Select correct option:

10 years 15 years 30 years 20 years

Question # 16 of 20 ( Start time: 07:53:13 PM )  Total Marks: 1  Which of the following is NOT a process for motivating employees through management by objectives (MBO)?  Select correct option:  

Managers set objectives for the employees  Managers develop action plans  Managers and employees periodically review the employee's performance Managers make performance appraisals of employees 

Question # 17 of 20 ( Start time: 07:54:27 PM )  Total Marks: 1  Feed Back of ____ is necessary to improve the quality of the product.  Select correct option:  

Customers Employees Investors All of the given options 

 Question # 18 of 20 ( Start time: 07:55:07 PM )  Total Marks: 1  Sony Corporation’s focus on product innovation is an example of which of the following dimensions of organizational culture?  Select correct option:  

People orientation  Attention to detail  Outcome orientation  Aggressiveness Question # 19 of 20 ( Start time: 07:56:24 PM )  Total Marks: 1  Agency head or plant manager is most likely associated with which of the following managerial role?  Select correct option:  

Team leaders Middle managers First-line managers Top managers 

Question # 20 of 20 ( Start time: 07:57:09 PM )  Total Marks: 1  Tax revenues and government grants for a city are called its:  Select correct option:  

Human resources Financial resources Physical resources Informational resources 

Quiz#8

In order to communicate, motivate and delegate a manager must have: Select correct option:

Political skills Conceptual skills Technical skills Interpersonal skills

Which viewpoint emphasizes finding ways to manage work more efficiently? Select correct option:

Behavioral Quantitative Classical Qualitative

Which of the following decision making technique is relatively simple and tends to rely heavily on previous solutions? Select correct option:

Non-programmed Linear Satisficing Programmed

Group decisions provide ___ information as compared to individual ones. Select correct option:

Current Complete Relevant Consistent

Executive vice president, president, managing director, chief operating officer, chief executive officer, or chairman of the board are positions associated with which of the following levels of management?

Select correct option:

Team leaders Middle managers First-line managers Top managers

The set of processes involved in creating or determining the strategies of the organization is called: Select correct option:

Strategy formulation Strategy implementation Strategy evaluation Strategy imitation

Which level of management makes decisions about the activities such as acquiring other companies, investing in research and development and building new plants? Select correct option:

Top managers Middle managers First-line managers Non-managerial employees

The process of collaborative goal setting by a manager and subordinate; the extent to which goals are accomplished is a major factor in evaluating and rewarding the subordinate’s performance. It is called: Select correct option:

Management by objective Management by resources Management by authority Management by system

The people who work directly on a job or task and have no responsibility for overseeing the work of others are called: Select correct option:

First-line managers Middle managers

Non managerial staff Supervisors

Amna has been given goals related to the rollout and sales of her department. Her success at implementing the strategy will be assessed by comparing actual performance against the goals. This comparison is known as: Select correct option:

Planning Organizing Implementing Controlling

Which of the following is a basic definition of ethics? Select correct option:

Moral guidelines for behavior Rules for acknowledging the spirit of the law Principles that define right and wrong conduct Principles for legal and moral development

If a company is paying minimum wage, when necessary, and applying the minimum standard to laws, such as affirmative action, it would be said to have fulfilled its: Select correct option:

Social obligation Social responsibility Social responsiveness Social expectation

Similar activities that are grouped together under one manager in an organization is called: Select correct option:

Authority Unity of command

Unity of direction Order

A company should develop its plan in which of the following order? Select correct option:

Mission, operational, strategic, and tactical Strategic, tactical, mission, and operational Mission, tactical, strategic, and operational Mission, strategic, tactical, and operational

The set of strategic alternatives that an organization chooses from its operations across several industries and several markets is called: Select correct option:

Business-level strategy Corporate-level strategy Functional-level strategy Market-level strategy

Which of the following is NOT an example of an organization’s general environment? Select correct option:

Economic conditions Political conditions Social conditions Industry conditions

The ____ of a strategy specifies the range of markets in which an organization will compete. Select correct option:

Scope Distinctive Competency Resource deployment Effective strategy

What was the focus of Charles Babbage’s (an English mathematician) attention? Select correct option:

Efficiencies of production Division of labor Unity of direction Centralization

Which of the following statements BEST describes an organization’s suppliers? Select correct option:

Main customers of the organization Governments that pass the laws the organization must follow Located close to the buying organization Organizations that provide materials and equipment

A supervisor is teaching an employee to use a piece of equipment safely. Which of the following skill is most important for supervisorr? Select correct option:

Conceptual skills Human skills Strategic skills Technical skills

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