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    INTRODUCTION

    TO

    STRATEGIC MANAGEMENT

    Dr.P.Prasadarao Ph.D.,

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    2

    The Nature of Strategic Management

    If a man takes no thought about what is

    distant, he w i l l f ind so rrow near at hand . He

    who w i ll not wo rry about what is far of f wi l l

    soon f ind som eth ing worse than worry .

    Confuc ius

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    Why do some companies fail while others

    succeed?

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    Why Dell computers has been able to do so well against Compaq,

    Gateway and Apple ?

    What distinguishes the success of Wal-mart against Sears and K-mart?

    In Database market how Oracle managed to build and retain strong market

    position vis--vis Informix and Sybase

    How Southwest Airlines maintain competitiveness against Delta and US

    Airways

    How did Sony come to dominate the market for Video games against

    Sega ?

    Success of Reliance

    Strategies that organizat ions pu rsue have a major impacton its performance relative to i ts peers

    Super ior performances give them competi t ive advantage

    Much of Strategic m anagement is abou t

    ident i fy ing and descr ib ing strategies to attainsuper ior performance and compet i tive advantage

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    Thinking Strategically

    Where are we Now?

    Where do we

    want to go?

    How will we get there?

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    What is Strategic Management?

    Strategic management focuses on integrating

    management

    marketing

    finance/accounting

    production/operations

    research and development (R & D)

    computer information systems.

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    Strategic Management Defined

    Strategic management consists of managerial

    decisions and actions that help to ensure that

    the organization formulates and maintains abeneficial fitwith its environment.

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    According to Peter Drucker, the primetask of strategic management is thinkingthrough the overall mission of a business:

    . . . That is, of asking the question, What isour Business?This leads to the setting ofobjectives, the development of strategies, andthe making of todays decisions for tomorrows

    results.

    Futurity in present Decisions

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    The Five Tasks of Strategic Management

    1. Deciding what business the company will be in and

    forming a strategic vision

    a) Fit a SWOT

    2. Converting the strategic vision and mission intomeasurable objectives

    3. Crafting a strategy

    4. Implementing and executing

    5. Evaluating performance

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    Strategic Management Process

    The strategic m anagementprocess

    consists of three stages:

    Strategy Form ulat ion(create)

    Strategy Implementat ion

    (do)

    Strategy Evaluat ion

    (monitor)

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    Strategic Control

    Strategic Control Process and Performance

    The Internal Environment

    The Firms Resources, Organizational Mission, and Goals

    External Environmental Opportunities and Threats

    Macroenvironment Industry Environment

    Strategy Formulation

    Strategy Implementation

    Organizational StructureLeadership, Power, and Organizational Culture

    Corporate Strategy

    FormulationBusiness Unit

    Strategy Formulation

    Functional Strategy

    Formulation

    StrategicManagement

    PROCESS

    Feedback

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    Mission

    Goals

    SWOT

    Alternatives

    Fit

    ChoiceSocial

    Issues

    Management

    Values

    Strategy

    Formulation

    Components

    Scope

    ResourcesTime

    OrganizationBuilding

    Legitimacy

    Ethics

    Culture

    Learning

    Institutionalization

    Implementation

    and Control

    Structure

    Standardization

    Formalization

    Centralization

    DiscretionAuthority levels

    Admin. component

    Specialization

    Communication

    Environment Resources

    Environment

    Complexity

    Munificence

    Dynamism

    Size

    Complexity

    Technology

    Scope

    Role

    Adaptation

    Determinism

    Voluntarism

    Organic vs.Mechanistic

    The Strategic Management Paradigm

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    Dimensions of Strategic

    Management Requires top management decisions

    Large amounts of firm resources

    Affect long-term prosperity

    Future oriented

    Multifunctional or multi-business consequences

    Considers the impact of the external

    environment

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    Definition of Strategy

    ....a general statement of act ionsanorganization intends to take or is taking that is

    based on the f i tof the organization with its

    external environment. strategy is the creation of a unique and

    valuable position, involving a different set of

    activities (Porter)

    strategy is best conceived as a combination of

    planned actions and on-the-spot adaptive

    reactions to fresh developing industry and

    competitive events.

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    The Hows That Define a Firm's Strategy

    Howto grow the business

    Howto please customers

    Howto out compete rivals

    Howto respond to changing market conditions

    Howto manage each functional piece of the business and

    develop needed organizational capabilities

    Howto achieve strategic and financial objectives

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    The Levels of Strategy

    Corporate

    Business

    Functional

    Synergies are sought at each level

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    Corporate- and Business Unit-

    Level Strategic Questions

    Question at the corporate level: In what

    businesses should we be operating?

    Question at the business unit level: How

    should we compete in the chosen businesses?

    ? ? ?

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    Strategy Is Both Planned and Reactiveto Changing Circumstances

    Actual

    Strategy

    Planned (or

    Intended)

    Strategy

    Adaptive

    Reactions

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    Why Do Strategies Evolve?

    There is alwaysan ongoing need to react to Shifting market conditions

    Fresh moves of competitors

    New technologies

    Evolving customer preferences

    Political and regulatory changes

    New windows of opportunity

    The crisis of the moment

    Th P f St t i t C t

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    The Purpose of Strategy is to Create

    a Sustainable Competitive

    Advantage Build around core competencies Create distinctive competencies

    Competitive strategy is about being different

    Make the distinctive competencies valuable sothat they can become competitive advantages

    Build defenses around your position to make itsustainable

    Organization effectiveness is different fromstrategy If it can be imitated, it is not a sustainable advantage

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    Stages of Strategic Management

    Strategy fo rmulat ion includes:

    Developing a v is ionand mission.

    Identifying an organizations external

    opportuni t iesand threats.Determining internal strengthsand

    weaknesses.

    Establishing long-term ob ject ives.

    Generating alternative s trategies.

    Choosing part icular strategiesto pursue.

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    Stages of Strategic Management

    Strategy form ulat ionincludes deciding:

    What new businesses to enter.

    What businesses to abandon.

    How to allocate resources.

    Whether to expand operations or diversify.

    Whether to enter international markets.

    Whether to merge or form a joint venture.

    How to avoid a hostile takeover.

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    Stages of Strategic Management

    Strategy implementationincludes:

    Establishing annual ob ject ives.

    Devising pol ic ies.

    Motivat ing employ eesthrough leadership.

    Al locat ing resources.

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    Stages of Strategic Management

    Strategy implementationis often considered tobe the most di f f icu l t stage of strategicmanagement,because it requires personaldiscipline, commitment, and sacrifice.

    Strategy implementation often is called theact ion stageof strategic management.

    Note: Strategies formulated but not

    implemented serve no useful purpose.

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    Stages of Strategic Management

    Strategy evaluat ionincludes:

    Reviewing external and internal factors that

    are the bases for current strategies.

    Measuring performance.

    Taking corrective action, if needed.

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    The Prime Task of Strategic Management

    Strategy evaluation is needed because:

    All strategies are subject to futuremodification.

    Success today is no guarantee of successtomorrow.

    Success can lead to complacency.

    Success leads to new and different problems.

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    Adapting to Change

    The strategic-management process isbased on the belief that organizationsshould continually monitor internal and

    external events and trends so that timelychanges can be made as needed.

    To survive, all organizations must becapable of astutely identifying andadapting to change.

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    Key Terms in Strategic Management

    Compet i tive advantageis anything that

    a firm does especially well compared to

    rival firms.

    Getting and sustaining competitive advantage

    is essential for long-term success in an

    organization.

    Pursuit of competitive advantage leads toorganizational success or failure.

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    Key Terms in Strategic Management

    A firm must strive to achieve susta ined

    competi t ive advantageby

    1. continually adapting to changes in

    external trends and events

    internal capabilities

    competencies

    resources.

    2. effectively formulating, implementing, and

    evaluating strategies that capitalize upon those

    factors.

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    Key Terms in Strategic Management

    Strategists are the individuals who are

    most responsible for the success or failure

    of an organization.

    Strategists may have various job titles.

    Strategists help an organization gather,

    analyze, and organize information.

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    Key Terms in Strategic Management

    Vision s tatement:answers the question,

    What do we want to become?

    Developing a vision statement is often

    considered the first step in strategic

    planning.

    Many vision statements are a single

    sentence.

    BHELs vision statement: A world-class innovative

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    Key Terms in Strategic Management

    Mission statements

    are enduring statements of purpose that distinguish one

    business from other similar firms.

    identify the scope of a firms operations in product and market

    terms. answer the question: What is our business?

    broadly chart the future direction of an organization.

    describe the values and priorities of an organization.

    BHEL :To achieve and maintain a leading position as suppliers of

    quality equipments, systems and service to serve the national and

    international markets in the field of energy. The areas of interest would

    be conversion, transmission,, utilisation and conservation of energy for

    power, industrial and transportation fields, to strive for technological

    excellence and market leadership in these areas.

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    Key Terms in Strategic Management

    External oppo rtun it ies and th reatsrefer to thefollowing trends and events that could significantlybenefit or harm an organization in the future: Economic

    Social

    Cultural Demographic

    Environmental

    Political

    Legal

    Governmental Technological

    Competitive.

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    Key Terms in Strategic Management

    Opportunities and threats are largely beyond thecontrol of a single organization.

    A basic tenet of strategic management is thatfirms need to

    formulate strategies to take advantage of externalopportunities

    avoid or reduce the impact of external threats.

    The process of conducting research and

    gathering and assimilating external informationis called environmental scanning.

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    Key Terms in Strategic Management

    Internal strength sand internal weaknessesare anorganizations contro l lable act iv i t iesthat areperformed especially well (strengths) or poorly(weaknesses).

    Internal strengths and weaknesses arise in thefunctional areas within an organization:management, marketing, finance/accounting,production/operations, research and development(R&D), and management information systems.

    Strengths and weaknesses are determined relativeto com peti tors .

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    Key Terms in Strategic Management

    Long -term ob ject ivesare speci f ic resu l tsthatan organization seeks to achieve in pursuing itsbasic mission.

    Long-term means more than one year.

    Long-term objectives should be challenging

    measurable

    consistent

    reasonable clear.

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    Key Terms in Strategic Management

    Strategies are

    potential actions that require top management

    decisions and large amounts of the firms resources.

    the means by which long-term objectives will beachieved.

    the combination of competitive moves and business

    approaches that managers employ to please

    customers, compete successfully, and achieve

    organizational objectives.

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    Key Terms in Strategic Management

    For example, strategiesmay include Geographic expansions

    Diversification

    Acquisition

    Product development Market penetration

    Retrenchment

    Divestiture

    Liquidation Joint ventures.

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    Key Terms in Strategic Management

    Annual object ives

    Short-term (less than one year) milestones that

    organizations must achieve to reach long-term

    objectives.

    Should be stated in terms of management, marketing,

    finance/accounting, production/operations, research

    and development, and management information

    systems accomplishments.

    A set of annual object ives should be developed

    for each long-term ob ject ive.

    Are especially important in strategy implementation.

    Represent the basis for allocating resources.

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    Key Terms in Strategic Management

    Pol icies are the means by which annual objectives will be achieved.

    are most often stated in terms of management, marketing,finance/accounting, production/operations, research anddevelopment, and management information systems

    accomplishments. include guidelines, rules, and procedures established to support

    efforts to achieve stated objectives.

    are especially important in strategy implementation because theyoutline an organizations expectations of its employees andmanagers.

    allow consistency and coordination within and betweenorganizational departments.

    are guides to decision making and address repetitive or recurringsituations.

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    Benefits of Strategic Management

    Strategic management

    Allows an organization to be more proactive than

    reactive in shaping its own future.

    Allows an organization to initiate and influence(rather than just respond to) activities.

    Allows an organization to exert control over its

    own destiny.

    Helps an organization formulate better strategiesthrough the use of a more systematic, logical, and

    rational approach to strategic choice.

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    Benefits of Strategic Management

    Communication is a key to successful

    strategic management.

    Dialogue and participation are essential

    ingredients.

    A major aim of the process is to achieve

    the understandingof and commi tment

    from all managers and employees.