smart cities in indiaindiasmartgrid.org/event2017/09-03-2017/1. plenary 2- smart cities... ·...

Smart Cities in India

09th March 2017

Copyright © 2017 Accenture All rights reserved. 2

Urbanization in India is increasingly putting pressure on already

strained resources, creating a need for Smart Cities

India has an urban housing shortage of

18.8 million

In 2011, only ~ 71% of urban population

had access to water connections

Over 70% of our energy production is

from non-renewable sources.

WHO has identified 13 Indian cities in

the World’s top 50 polluted cities.

Traffic in six major Indian cities is growing

four times faster than population.

By 2030:

• The urban population in

India is projected to increase

600 million

• 6 cities will have

populations > 10 mn


populations > 7 mn


populations > 1 mn

Given the existing resource

constraints and urbanization wave

in India, there is a growing need

to adopt ‘Smart City’ principles


Smart Cities Deliver Sustainable Competitiveness

Smart Cities enable improved quality of life and economic

prosperity by delivering integrated and resource efficient services

Improved quality of life

Economic prosperity

Delivers integrated and

resource efficient public and

civil services

Caters to citizens as well as

businesses

Enables innovative

collaborations

Facilitates improved quality of

life and economic growth

(local and national)

Fosters environmental

sustainability


Cit

y S

pecif

ic

Po

lic

ies

Mu

nic

ipaliti

es

Op

era

tio

ns

Governance

Cit

ize

n S

erv

ice

s

Cit

y S

pecif

ic

En

erg

y

Wa

ter

Wa

ste

Mo

bilit

y

Urb

an

Pla

nn

ing

He

alt

h

Ed

uc

ati

on

Sa

fety

Cu

ltu

re

Cli

ma

te C

ha

ng

e

Po

llu

tio

n

Dis

as

ter

Mg

mt.

Smart and Integrated Planning

Efficient Service Delivery

E-Governance

Citizen Participation

Disruptive Innovation and technology leapfrog

New Business Models and Finance mechanisms

ICT

en

ab

led

& s

tak

eh

old

er

co

lla

bo

rati

on

Physical Social Environment

Social Inclusion

Common data platform

Job creation

Accenture’s Smart City Framework in India

The Accenture Smart City framework for India is driven by the

unique challenges faced by Indian cities


Learnings for Smart City planning

There are several learnings which can be considered while

planning Smart Cities

Smart Cities

1. Think Local

2. Cities are for

Citizens

3. Stakeholder

Collaboration

7. Measure

Returns

5. IT in cITy

6. Execution is

the Key

Customization for local

characters of each city

Identification of

needs and

aspirations of

local citizens

Adherence to a

well-defined

implementation

roadmap

Collaboration

between

various

stakeholders

for execution

Integration of

digital and

technology

with

infrastructure

Measurement of investments and

returns for maximum impact


Learning 1: Each city has a local character; urbanization

plan has to be customized for this local character

Preserve the local city character

Religious Citiese.g. Varanasi, Kyoto

Financial Hub e.g. Mumbai, Hong Kong

Political Centree.g. New Delhi, Washington D.C

Tourist Attraction e.g. Goa, Singapore

Manufacturing Hub e.g. Pune, Detroit

Electronic City e.g. Bangalore, Silicon Valley


Illustration – Nature of workforce helped shape the vision

for Knowledge Center in Kerala built over ~250 acres land

Envisioned Knowledge Center at Technocity

0.92

Human Development

Index (HDI); comparable

to developed world

~2mn

Emigrants in 2011

(around 7% of Kerala

population)

~7%

unemployment rate

(~1mn unemployed

people in Kerala - 2011)

97%

literacy rate – highest

literacy rate in India

(2011)

>68%

Emigrants at least 10th

pass-out (i.e. emigration

of educated youth)

>90%

unemployed were

class 10th pass-out or

higher

An economy that thrives

of knowledge activities

providing avenues for IP

creation, R&D etc.)

A city that fosters,

spirit of

entrepreneurship

and job creation


Learning 2: The urbanization plan should take into

account the needs and aspirations of its citizens

Key consideration – what do citizens want?

Ease of Doing Business Clean environment Faster commute

Quick and efficient services Safety and Security Information and Navigation


Leveraging stakeholder analysis, best practices and

opportunity assessment - five Intelligent Cities initiatives are

shortlisted

Phase 1 Initiatives for BKC

Opportunity AssessmentStakeholder Analysis & Best

Practices Survey

1 2 3

• Stakeholder analysis to understand the needs and requirements of

• residents, • visitors , • commercial tenants and • MMRDA Officials .

• Conducted In Person interviews and fact finding surveys

• Best Practice Analysis and Benchmarking

• Opportunity Analysis to identify long list of initiatives

• Identified five Solutions and Solution

• Initiatives are prioritized to arrive at top 5 quick wins for BKC region on consultation held with MMRDA officials, BKC tenant stakeholders and fact finding surveys

Wi-Fi

Smart Parking

Citizen App

Video AnalyticsIntelligent

Streetlights


Learning 3: Stakeholders need to collaborate under

strong governance framework to build a smart city

Collaborative framework for building smart cities

Role played

by different

stakeholders

in evolving a

Smart City?

Private

Sector

Govt. Sector

Citizens

Private investors

Developers

Businesses

Central Govt.

State Govt.

Local bodies

Residents

Employees

Tourists

Funding and investment

Technical ‘know-how’, Infrastructure

expertise

Drive business activity, create

employment

Approvals and funding

Policies, guidelines, master plan &

funding

Implementation, Integration with

master plan

Responsible consumption, quality of

life

Efficient work environment

Quality of services and experience

Planning consultantsMaster plan, Technical design,

PMO etc.

Other

Bi-laterals Financial Aid, capacity building

Multi-laterals Financial Aid, capacity building

Key Responsibilities


Illustration – Yokohama smart city is an example of how

different stakeholders can drive urbanization agenda

Yokohama Smart City – Case Study

Land Area Approximately 6,000 ha

Planned

Land Use

Res. / Commercial facilities,

offices and a large-scale factory

Planned

Population720,000 people

• Launched in 2010 by Environmental

Planning Unit of City of Yokohama.

• Funded by a mix of government and

private sector funding

• Driven by a consortium of seven

companies

The project aimed to reduce CO2 emissions

and stimulate economic development by

exporting high-tech energy solutions

developed in city to other markets in Asia


Learning 7: Investments into Smart Cities should be

justified on the basis of tangible and intangible ROI

Measure and justify investments and returns

Opportunities for growth

- new initiatives and

services

Increase Revenues

Tangible link between

operational efficiency

and cost reduction

Reduce Costs

Interest from all relevant

stakeholders

Build Intangibles

Rapidly evolving

environmental policies

and resource security

concern

Reduce Risk

Red

uc

e N

eg

ati

ve

Less Certain /

Long-term

Incre

as

e P

osit

ive

Certain /

Short-term

Given the diverse nature of

smart city opportunities (scale

and scope), it is critical to have

mechanisms to:

• Quantify investments and

prioritize actions

• Measure the impact through

both tangible benefits and

intangible returns

Technical & Financial Feasibility (ROI) Assessment

Implementation Plan, Governance Model,

Procurement StrategyFinancial AssessmentTechnical Assessment

1 2 3

• Solution Architecture, Solution Options Evaluation

• Location Analysis

• Investment Plan • Implementation Plan

• Governance Model, Procurement Strategy

• Revenue Model

• NPV Analysis


Illustration – Five digitally enhanced initiatives were

identified for Phase 1 of the Smart BKC project in Mumbai

Digital initiatives – Bandra Kurla Complex

Wi-Fi Connectivity

• Seamless Wi-Fi coverage throughout

BKC

Smart Parking

• Sensors in existing parking lots to

enable efficient parking

Video Analytics

• Surveillance cameras in key areas

running real-time analytics on feed

Intelligent Streetlights

• Streetlights with time and motion

sensors, solar panels and LED lights

Citizen App

• A one stop shop app for all things

BKC related

Need for Smart BKC

BKC faced a number of

challenges related to road

congestion, crime,

parking management,

wireless connectivity etc.

The Bandra Kurla Complex

(BKC) instituted by MMRDA as

a financial and business hub is

now transformed into an

intelligent city.

Top 5 digital initiatives undertaken in BKC


Learning 5: Digital and technological infrastructure

need to be leveraged and integrated by Smart Cities

Leverage digital and technological infrastructure

Embeds technology into its

design and operation

Integrates across

multiple infrastructure

layers

Focuses on service

provision for its citizens and

business

Uses an innovative public

& private sector

collaboration model

A Smart City… From the days of Indus Valley Civilization,

urban planning has been going on and will

continue

To cope up with population growth, new

cities need to be created every 2 years.

Urban planning alone is not sufficient.

How will this happen?

DIGITAL is the KEY


Digital needs to be embedded across all the operations

and services of a Smart City

Which services can be impacted by technology?

Infrastructure Communications Health

Resource Management Safety and Security Information Services


Devices Networks APIs Apps Analytics

75% Fortune 1000 could

offer public APIs by

end of 2015

7.7BTotal number of app

users by 2017

16EBMobile data traffic

per month by 2018.

50BDevices expected

by 2020

2.5BPeople accessing

7G-LTE networks

by 2020

Sensors

212BSensors expected

by 2020

Mapping

Billing

Social

Search

Marketing

User Data

Transaction

Data

Field Data

Inventory

Data

Performance

Data

Touch

Interfaces

Gesture

Tracking

Augmented

Reality

Voice

Recognition

Motion

Location

Chemical

Light

Sound

Heat

The Internet of Things enables the realization of a

Smart City through actionable insights


Illustration – The KL Financial District effectively brings

together smart technology and innovative connectivity

Digital empowerment – Kuala Lumpur Financial District

The KL Financial District aims to be the

destination of choice for high-value

financial service firms and a business

district offering world-class facilities.

The district’s Digital

Master Plan (DMP) brings

together

• Smart technology, and

• State of the art

connectivity

Key digital offerings at KLFD

Mobile &

Wireless Cloud

Smart

Parking

Electronic

Vehicle Friendly

Smart

Waste

Digital

Services

Smart

Grid

Smart

Security

Digital

Retail

Digital

Homes


Illustration – The NYC311 was conceptualized to address

the needs of a growing city

One stop service line for citizen services

NYC311, a citizen service was designed to

help New Yorkers reach out to all City

services by calling a single, non-

emergency number

Annual budget $60 Billion

No. of organizations and

agencies120

Call centers 70

Improved agency

performance

Reduced burden on 911

emergency call centre,

reversing a 37 year trend

Increased citizen

confidence in government

Increased citizen and

community engagement

Impact of NYC311


A few examples where Cities have leveraged digital to

become Smart

Amsterdam Smart City n n n n

Kuala Lumpur Digital Master Plan n n

Yokohama Smart City n n

Copenhagen Open Energy Data Platform n n

London, Blueprint for an Intelligent City n n n n

Development of an integrated urban energy

planning tool n n

The Future of Urban Development n n

Smart City Strategy Assessment n n n

Fujisawa Sustainable Smart Town n n n n n

SmartCity Cologne Strategy n n n n

Norway-Intelligent City n n n n n

Singapore Safe City Test bed n n

New York City-Data bridge n

London-Buildings Energy Efficiency

Programme n n

City1Tap, a smart mobile city guide n n

ADSIC – Green IT n n


Learning 6: Smart Cities take years to build; a well-

defined journey map is critical for success

Journey to development

Pre-FeasibilityStudy

Approval

3 - 6

months

6 - 12

months

1 - 2

years

Org Structure

Planning and Design

Socialization and

Marketing

Ongoing

Execution / Operations

3 – 12

months

2 - 3

years

• Socio-

economic

health

• Industry

Segments

• Business

case

• Roadmap

• Reports

• Stakeholder

Discussions

• Approvals

• Org-

structure

design

• Roles

• Framework

• Governance

structure

• Master /

Digital

planning

• Engineering

design

• SEA/EIA

• Business

case

• Investor

presentation

• Discussion

with

potential

investors

• Funding

• Preliminary

construction

• Functional

setup

• City

Operations

• City Index

Framework for a High Performing City guides the

benchmarking across five dimensions

Economic Productivity

Transport

Economic

Prosperity

Public Service

Delivery

Public Safety

Environmental Sustainability

How can a city

grow its position

as a high

performing city?

Quality Urban

Services

Social and

Environmental

Sustainability

Healthcare

Utilities

Inclusion & Equality

Stakeholder

Perceptions City Brand Perception

Housing & Urban Planning

Education

Leisure & Culture

Citizen & Visitor Satisfaction

Resilience

• City Operating Budget

• Tax Collection

• Foreign Direct Investment

• Ease of Doing Business

• Time to open a new business

• GDP per capita

• Wealth Creation (formal/Informal)

• Average income

• Access to service

• Quality of service

• Engagement

• Satisfaction Levels

• Brand Quality

• Public sector workforce

• Pollution (Air, Water, GHG)

• Resource Efficiency

Financial Management

Governance

Business Environment

• Social Equality

• Risk to natural disasters

Example Metric Areas

Communications & Digital


Illustration – The Fujisawa Smart Town Project followed

a structured roadmap for implementation

Digital infrastructure to drive growth

The project aimed to integrate

Panasonic’s advanced technologies and

group companies in the construction of a

new town which is sustainable and smart

2012

2018

2011

2017

Project announcement

Start of construction

1,000 units (to be

completed)

Received energy

efficient city award

2013 JV Partnership created

(private companies)

Land Area Approximately 19 ha

Planned

Population

3,000 people (1,000

households)

Total

Project

Cost

Approximately 60 billion yen

24

Masdar City

“A city based on high

technology and clean

energy research”

Amsterdam

“City initiatives to meet an

ambitious carbon reduction

goal”

City in the Middle East

“Renewable energy &

Intellectual Property creation”

City in Mexico

“A creative digital city

driving Mexico’s

audiovisual creative

services industry”

South East Asian City

“A new international

financial district in the

heart of the city”

Songdo

“Compact, smart and

green man-made island”

Yokohama

“CO2 emissions

reduction through smart

energy systems and

behaviour”

Green field Brown field

City in Southeast China

“A showcase for best

practice sustainability

technologies”

Baerum, Norway

“Champion the Smart City

model by enhancing a

sustainable project”

Malmo

“A global model for

sustainable urban

development”

Fujisawa Smart

Township

“A model project of an

environmentally-minded

city in action”

Madrid

“Urban Community of

Madrid - Energy Efficiency

& Waste Management ”

Ontario

“Multi-modal fare card

system for the region’s

public transit”

Copenhagen

“Redevelopment of

industrial harbour land for

clean energy living”

London

“Building Energy Efficiency

Programme”

Kerala Knowledge City

“Pre Feasibility Study &

Master Planning”

Smart BKC

“Strategy, Roadmap,

Business Case and

Solution Design”

National Smart City ICT

Framework for India

NYC 311

Citizen ServicesSingapore Safe City

City of Chicago:

Accelerating Energy-

efficiency

Non-Exhaustive

Accenture Global Cities

Our Global Cities Team have worked with over 80 cities around the

world helping them develop new digital capabilities and services

Vishal Sharma

Vice President

Health & Public Services

[email protected]

Mobile: 91 9911223223

Thank You!

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