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User Guide Models 440 and 450 For Windows ® 2000, XP, 2003, Server 2003, Vista and Windows 7 or Mac OS ® X 10.2 or later. Smart Label Printers ® Series

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Page 1: Smart Labe Pl nri et rs - PtouchDirect.com Introduction About Your Smart Label Printer The Smart Label Printer is the best way to instantly print one-at-a-time labels. Direct thermal

User Guide Models 440 and 450 For Windows® 2000, XP, 2003, Server 2003, Vista and Windows 7 or Mac OS® X 10.2 or later.

Smart Label Printers®

Series

Page 2: Smart Labe Pl nri et rs - PtouchDirect.com Introduction About Your Smart Label Printer The Smart Label Printer is the best way to instantly print one-at-a-time labels. Direct thermal

FCC Compliance StatementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential application. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorientorrelocatethereceivingantenna.• Increasetheseparationbetweentheequipmentandreceiver.• Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe

receiver is connected. • Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

ChangesormodificationsnotexpresslyapprovedbySeikoInstrumentscouldvoidthe user’s authority to operate the equipment.

Applicable EC Directives and Standards

Directive Title 2004/108/EC ECElectromagneticCompatibilityDirective 2006/95/EC ECLowVoltageDirective 2002/95/EC RestrictingtheuseofCertainHazardousSubstancesin ElectricalandElectronicEquipment(RoHS) 2002/96/EC WasteElectricalandElectronicEquipment(WEEE) 2009/125/EC DirectiveonEco-DesignofEnergy-relatedProducts

Standards Title EMC EN55022classB  EN61000-3-2,EN61000-3-3 EN55024 LVD EN60950-1

Copyright Copyright©1989-2011bySeikoInstrumentsUSAInc.Allrightsreserved.Nopartsofthispublication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronic, mechanical, photocopying, recording, or otherwise without thepriorwrittenpermissionofSeikoInstrumentsUSAInc.Nopatentliabilityisassumedwithrespecttotheuseofinformationcontainedherein.Whileeveryprecautionhasbeentakeninthepreparationofthispublication,SeikoInstrumentsUSAInc.assumesnoresponsibilityforerrorsoromissions.Norisanyliabilityassumedfordamagesresultingfromtheuseofinformation contained herein. Further, this publication and features described herein are subject to change without notice.

Trademark Information SIIandtheSIIlogoareregisteredtrademarksofSeikoInstrumentsInc.SmartLabelPrinterisaregisteredtrademarkandSmartLabels,SmartCapture,SmartCopyandSmartLabelIconsaretrademarksofSeikoInstrumentsUSAInc.

Otherbrandandproductnamesaretrademarksorregisteredtrademarksoftheirrespective holders.

SeikoInstrumentsUSAInc.,2990LomitaBlvd.,Torrance,California90505USA

v10312011

Important Safety InstructionsThefollowingsymbolsareusedinthisUserGuide.

WARNING. Warningstatementsareusedtoindicateactionsthatmayresultinriskofseverepersonalinjuryorlossoflife.

CAUTION. Caution statements are used to indicate actions that may result in damage to the printer or other property, or mayresultinriskofminorpersonalinjury.

Warning1 UseonlytheACadapterprovidedwiththisprinter,oranACadapterthathasbeen

approvedbySeikoInstrumentsforusewiththisprinter.UseofanincorrectACadaptermaycauseriskofoverheatingorfire.

2Donotbendorplaceaheavyobjectonthepowercordasitcoulddamagethecordandresultinriskofelectricshockorfire.Donotusethepowercordifdamagedorfrayed.

3 The thermal print head may become quite hot after printing. Be careful when changing labels and cleaning the thermal head.

Caution1 Neverinsertobjectsofanykindintothisprinterastheymaytouchdangerousvoltage

pointsorshortoutparts,andmayresultinariskoffireorelectricshock.Neverspillliquidofanykindontheprinter.

2Thisprintercontainsnouser-serviceableparts.Donotattempttoservicetheprinteryourselfasthiscanexposeyoutodangerousvoltagepointsorotherrisks.Repairserviceshould be performed by a trained technician.

3Donotusethisprinternearwaterorinextremehumidity.

4 Be sure to hold only the connector end of the power cord or interface cable when disconnecting.Repeatedpullingonthecablecoulddamagethecable.

Page 3: Smart Labe Pl nri et rs - PtouchDirect.com Introduction About Your Smart Label Printer The Smart Label Printer is the best way to instantly print one-at-a-time labels. Direct thermal

5 If any of the following conditions occur, turn off the printer and unplug the power cord from the power outlet:

• Thepowercordisdamagedorfrayed.

• Liquidhasbeenspilledintotheprinterortheprinterhasbeenexposedtorainorwater.

• Theprinterdoesnotrecoverfromanerrorortheprinterdoesnotoperatenormallywhenthe operating instructions are followed.

• Theprinterexhibitsadistinctchangeinperformance,suchasemittingastrangenoise,odororsmoke.

6 BeforeusingyourSLP,pleaseremovetheclearprotectivetapecoveringontheenginecoverandRollcover.

7 WhentheSLPisunusedforaperiodoftimewithoutalabel,theplatenrubbermaybecomestuck.Thisconditionmaycauseafatalerrorintheprintermechanism.Toavoidthis,pleasekeepalabelloadedintheSLP—evenwhennotinuse.

Installation For best performance, we recommend that you install your printer on a flat surface in a location that satisfies the following environmental conditions:

• Notsubjecttovibration

• Notexposedtodirectsunlight

• Dust-free

• Condensation-free

• Temperatures:59to95°F(15to35°C)

• Humidity:30%RHto80%RH(non-condensing)

About This GuideAsyou‘llsoonrealize,theSmartLabelPrinteriseasytosetupanduse.Chancesare,onceyou’vereadwhatyouneedtoknowinordertogetgoing,youwon’thavetousethisguideexceptasaquickreminderorareference.

ThisguidewillhelpyousetupyourSLP440or450,installthesoftware,anduseyourSLP.

In writing this guide we assume that you are familiar with common operations using MicrosoftWindows® 2000,XP,2003,Server2003,VistaorWindows7onaWindowscompatiblePC,orMacOS®X10.2orlateronanAppleMacintoshcomputer.

This guide has six sections for easy reference:

Introduction,providessomegeneralinformationabouttheSLP440and450aswellas theSmartLabelprogram.

Getting Started,providesinstructionsforconnectingtheSLP440and450toyourWindows-compatiblePCorMac,andloadinglabelsintotheprinter.Italsodescribeshowtouseon-linehelp.

Changing Labels and Printer Care,providesinformationforreplacingalabelrollandtakingcareofyourSLP.

Specifications,providesSLP440and450specifications.

Commonly Asked Questions and Answers, provides a list of questions and answers that can help you resolve problems.

Technical Support and Service, provides technical support and service information.

Ordering Labels and Parts,providesinformationfororderingSmartLabelsandreplacementparts and accessories.

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IntroductionAbout Your Smart Label Printer TheSmartLabelPrinteristhebestwaytoinstantlyprintone-at-a-timelabels.Directthermalprintingtechnologydoesnotuseink,tonerorribbon,justlabels.TheSLPproducesfast,laserqualityoutputonavarietyoflabelsizeswiththeabilitytoprinttext,graphics,POSTNETcodesandbarcodes.

WiththewidevarietyofavailableSmartLabels,youcanuseyourSLPtocreatelabelsforjustaboutanything.Herearesomeexamples:

• Envelopelabels • Barcodelabels

• Filefolderlabels • 3.5"DisketteandZipDiskslabels

• Business/AppointmentCard • 8mmVideo/DATTape

• Namebadgelabels • Videocassettelabels

• SecurityVoucher • CDorDVDlabels

• Shippinglabels • Jewelerylabels

• Storagecontainerlabels • Binderlabels

• Notebooklabels • Shelflabels

Software Features TheSmartLabelprogramprovidesarichsetoffeaturestosimplifyyourlabelingneeds.

•WYSIWYGeditordisplayslabelsastheywillprint.

•Printsinbackgroundsoyoucanworkwithotherapplicationswhilelabelsareprinting.Print labels one at a time or whole mailing lists.

•Object-orienteduserinterfacemakesiteasytoincludetext,pictures,barcodes,etc.on your label.

•Mixedtextpossiblewithineachtextobject—differentfonttypes,sizesandstyles(bold/italic/underline)canbeincludedonasingleline.

•Shrink-to-fitandwordwrapensurethataddressesandothertextfitonthelabel.

•Built-indatabasetosavelabelsandformatsinuser-definabledatabasecategories.

•Findfeaturemakesiteasytolocatesavedlabelsbylabelname,databasefieldorwords within the label.

•Contact-basedrecordsupdatedautomaticallyfromlabeladdresses.

ContentsIntroduction 1 AboutYourSmartLabelPrinter 1

SoftwareFeatures 1

Getting Started 2 WhatYouNeed 2

AWordAboutLabels 3

CaringforLabels 3

InstallingtheSLP440or450 4

UnpackingtheSLP 4

Installing the Software 5

ConnectingtheSLPtoaPowerOutlet 5

ConnectingtheSLPtoyourcomputer 6

Setting up the Printer 7

LoadingaRollofLabels 7

TestingthePrinter 9

Changing Labels and Printer Care 10 Overview 10

CaringforYourPrinter 10

OffLineandOnLineMode 11

ChangingaLabelRoll 11

RemovingtheOldRoll 11

LoadingtheNewRoll 11

AdjustingthePositionofLabels 12

RemovingStuckLabels 13

Cleaning the Printer 14

Specifications 16 SmartLabelPrinter440 and 450Specifications 16

StatusLightIndicators 17

Commonly Asked Questions and Answers 18

Technical Support and Service 19

Ordering Labels and Parts 19 OrderingLabels 19

OrderingParts 19

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Getting Started

What You NeedInordertouseyourSLPandsoftware,youneedtohavethefollowing:

PC Users:

• Windows2000,XP,2003,Server2003,VistaorWindows7

• IBM®PCorcompatibleusing233MHzorhigherPentium-compatibleCPU

• Minimum64MBRAM,128MBrecommended

• 16MBharddiskspace

• USBportorRS232Cserialport

• CD-ROMorDVDdrive

Mac Users:

• MacOSXv10.2orlater

• PowerPC®G3/G4/G5orIntel® processor

• Minimum128MBRAM,256MBrecommended

• 30MBharddiskspace

• USBport

• CD-ROMorDVDdrive

A Word About LabelsForbestresultswerecommendtheuseofSeikoInstrumentsSmartLabels.Otherbrands maynotbeengineeredtoprovideoptimum,trouble-freeresultswithyourSLP;theymaynotworkwithyourprinterortheymaydamageitandvoidyourwarranty.

SmartLabelsareavailableinawidevarietyofsizesandcolorstoproperlylabelalmostanything.

TheSmartLabelshaveasensormarkonthebackingofeachlabelthattheSLP440and450usesfortopoflabelalignment.ChecktobesurethelabelshavethismarkbeforeloadingthemintotheSLP.

Note: OlderSmartLabelsdidnothavethissensormark.BesurethattheSLP440and450 arelistedassupportedprintersontheSmartLabelspackage.

Caring for Labels Thelabelsaresensitivetoheat,moisture,andlight.Withthisinmind:

• Storelabelsinacool,dryplace.

• Donotscratchorrublabelswithahardobject.

• Donotexposelabelstohighheatordirectlightforanextendedperiodoftime.

• Keeporganicsolventsawayfromlabels.

Sensormark

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Installing the SLP 440 or 450Here,you’llfindouthowtounpackandsetupyournewSLP.Aspartofthesetupprocess,you’llloadarollofstandardaddresslabelsandrunaquicktest.

Unpacking the SLPCarefullyremovetheprinteranditscomponentsfromthebox.It’sagoodideatosavetheboxandpackingmaterialsincaseyouneedtostoreorshiptheprinter.Makesureyouhave all of the following items.

•ASmartLabelPrinter440or450

•SmartLabelsoftwarewithUserGuide

•USBcable

•ACadapter

•StarterrollofSmartLabels

•QuickStartCard

Installing the SoftwareInstalling the Smart Label Program for MacOS X

1 InserttheSmartLabelCD.Iftheinstallerdoesnotappearautomatically,double-click theCDonyourdesktoporintheleftpaneofanewFinderwindow.

2 Double-clickthefileSIISmartLabelPrinter.mpkg. The installer will appear. Follow the on-screeninstructions.

3 ForMacOSX10.2:Afterinstallationiscomplete,openPrint CenterandselectyourSLPprinter.MacOSX10.3or10.4willautomaticallysetupyourprinter.

Installing the Smart label Program for Windows

1 InserttheSmartLabelCD.Theinstallationwizardstartsautomaticallyonmostsystems. If the introductory screen doesn’t appear after a few seconds, do the following:

2 ClicktheWindowsStart button then point to Settings and choose Control Panel.

3 Double-clickAdd/Remove ProgramsthenclicktheInstall button. Follow the install wizardtoassistwithinstallation.

Please note:Ifyourprinterisnotrecognizedoralllabeltemplatesdonotappear, youwillneedtoset-upyourprinterwithintheSLPprintersoftware.Pleasesee SettingupthePrinteronpage7.

Connecting the SLP to a Power Outlet 1 ConnectthesuppliedACadaptertothebackoftheSLPandtoapoweroutlet.

2 The printer powers on automatically when connected toACpower.Thestatuslightwillflashifnolabels are loaded in the printer.

SmartLabels

QuickStart

SmartLabelSoftwareUSBCable

ACAdapter

SmartLabelPrinter440 or 450

Form Feed button

Statuslight

Power button

Page 7: Smart Labe Pl nri et rs - PtouchDirect.com Introduction About Your Smart Label Printer The Smart Label Printer is the best way to instantly print one-at-a-time labels. Direct thermal

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Setting up the PrinterIftheprinterisnotrecogonizedusingtheinstallationwizard,youwillneedtosetupyourprinter manually. To do so, follow these steps:

Prepare the roll of labels1 OpentheSmartLabelprintersoftware

2 UndertheLabelpull-downmenu,selectPrinter Set-up

3 SelectAdd a printer

4 SelecthowyourprinterisconnectedandclickDone.

Loading a Roll of LabelsPrepare the roll of labels1 Removethestickerfromthebeginningoftherolloflabels.

Note: Makesurethereisablacksensormarkonthelabelbackingasshownonpage3.

2 If needed, cut between the labels to create a “leader.”

If the end of the roll is not prepared as shown above, cut between the labels leaving as muchbackingaspossibleontheendoftherolltoactasaleader.

Load the roll of labels1 Makesurethepowercordisconnectedand

the printer is turned on. The green status light should be flashing.

2 Liftthebaseofthelabel cover and rotate it open as shown at right.

Connecting the SLP to your computerUsetheUSBcableprovidedwiththeSLP440or450toconnecttheSLPtoyourcomputer.

CAUTION: Connecting or disconnecting the interface cable while the printer is turned on may damage the printer.

Follow these steps:

1 MakesurethattheSLPisturnedoff.Ifthestatuslightison,holdthepowerbutton until it turns off.

2 ConnecttheprintertoyourPCorMac.

• InserttheUSBcableintotheUSBportonyourPCorMac.

• IfallUSBportsareinuse,youmayneedtopurchaseaUSBhub.

• ConnecttheotherendofthecableintotheappropriateportonthebackoftheSLP.

Spindle

LabelCover

Prepared end Cut here

Roll Waste Roll

Computer USBport

SLPUSBport

USBcable

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3 RemovethespindlefromtheSLPandinsertthelabelrollonthespindle.

4 InsertthelabelsandspindleintotheSLP.Ifnecessary,adjusttheguidestofitthe labels as shown below.

5 Insertthefreeendofthelabelroll,labelsidedown,intotheslotonthebackoftheprinter.Pushthelabelstockintotheslotuntilyoufeelaslightresistance.Continuepushinggently.TheSLPautomaticallyfeedsthelabelsthroughandalignstheend intheexitslot.

If the label end doesn’t appear through the slot:

Press and release the form feed button to advance the labels.

6 Close the label cover.

Testing the Printer

Aquicktestletsyouknowyourprinterisoperatingproperlyandthatthelabels are loaded correctly.

Testing the SLP 440 or 450

1 Press and hold the power button for 2 seconds to turn the printer off.

2 Press and hold the form feed button and then press the power button. The green statuslightwillbegintoflash.Donotreleasetheformfeedbutton.

3 To print the SIIgraphiclogo: •Whileholdingthe button, press the powerbutton1xandreleasebothbuttons.

4 ToprinttheSIIsampleaddresslabel: •Whileholdingthe button, press the powerbutton2xandreleasebothbuttons.

5 To print the density test: •Whileholdingthe button, press the powerbutton3xandreleasebothbuttons.

6 To print the serial number and firmware: •Whileholdingthe button, press the powerbutton4xandreleasebothbuttons.

SLP440/450

Label guides

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Changing Labels and Printer Care

Overview TheSLP440and450usesadvancedthermalprinttechnologytoprovidecrisp, high-contrastprinting.Therearenoribbonsorcartridgestoreplace.

ForbestresultswerecommendtheuseofSeikoInstrumentsSmartLabels.Otherbrandsmaynotbeengineeredtoprovideoptimum,trouble-freeresultswithyourSmartLabelPrinter;theymaynotworkwithyourSLPortheymaydamageitandvoidyourwarranty.

Caring for Your Printer YourSLP440and450isahigh-precisiondevicethat’sdesignedfortrouble-freeoperation.Justfollowthesefewprecautions:

• Note:TheSLP440 and 450isdesignedforuseonlywithSeikoInstrumentsSmartLabels. Useofimproperlabelsmaydamagetheprinterandvoidyourwarranty.

• Don’toperatetheprinterinadustyenvironment.

• Keeptheprinteroutofdirectsunlight.

• Ifyouareprintingmorethanonelabelatatime,guidethelabelsoverthefrontofthelabelcoverastheyexit,makingsurethattheydon’tcurlunderoroverthecoverandloop through and into the feed slot.

• Turnofftheprinterwhennotinuse.

• Pulloutthepowerplugwhentheprinterisnotinuseforalongtime.

Discarding Old Printers

WhendiscardingoldandusedSmartLabelPrinters,pleasefollowthedisposalorrecyclingregulations in your area.

Off Line and On Line ModePressing and releasing the power button toggles the printer between off line and onlinemode.Anamberstatuslightindicatesthattheprinterisoffline.Thereisnocommunication with the computer when the printer is off line.

This feature is a handy way to stop printing so you don’t waste labels while you delete labels from the print queue.

Changing a Label Roll This procedure describes how to remove and replace label rolls.

• Youcanloadadifferenttypeoflabelatanytime—youdon’thavetowaituntilallofthe labels have been used.

• Whenyourunoutoflabels,thegreenstatuslightonthefrontoftheSLPflashes.Ifprintingis in process, a message appears telling you that the printer is out of labels.

Removing the Old Roll

CAUTION:DONOTpullonthelabelstoremovethemfromtheprinter.Thismaycauselabelstogetstuckinsidetheprinter.

1 Tear off any printed labels. If labels aren’t torn off, they may get jammed when you perform step 2.

2 Pressandholdtheformfeedbutton.ThelabelswillreverseoutoftheSLP.Ifthis doesnotwork,see"AdjustingyourLabelPosition"onPage12toreleasetheplaten to remove the labels.

Loading the New Roll Prepareandloadthenewlabelrollasdescribedin“LoadingaRollofLabels”onpage7.

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Adjusting the Position of LabelsIf you find the labels are advancing at an angle, follow these steps to realign them:

1 Swivelthelabelcoveropenandremovetheprintenginecoverbypullingforwardontheedges at the top of the cover.

2 Releasethepressureonthelabelstockbymovingtheplatenreleaseleverforward.

3 Realignthelabelstocksoitisstraight.

4 Returntheplatenreleaselevertothelockedposition.

5 Makesurethelabelsfeedthroughtheslot.

6 Replacetheprintenginecover,startingatthebottom,andpushthetopedgeforwarduntil the cover snaps into place.

Removing Stuck Labels Ifalabelbecomesstuckinyourprinter,removeitasfollows:

1 Withapairofscissors,cutthelabelstockbetweenthelabelrollandthelabelslotatthebackoftheprinter.

2 Swivelthelabelcoveropenandremovetheprintenginecoverbypullingforwardontheedges at the top of the cover.

3 Releasethepressureonthelabelstockbymovingtheplatenreleaseleverforward.

4 Removethestucklabel.

5 Ifthelabel–orpiecesofthelabel–sticktotheplaten,usetheSeikoDual-ActionCleaning Pen to dissolve the adhesive on the label and remove residue left on the printer.

CAUTION:DONOTtouchtheprintengine.Itmaybehot.

6 Once you have removed any remaining pieces of label, return the platen release lever tothelockedposition.

7 Replacetheprintenginecover,startingatthebottom,andpushthetopedgeforwarduntil the cover snaps into place.

Removetheprintenginecover

Releasetheplatenlever

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YoumayalsopurchasetheSeikoDual-ActionCleaningPen(SLP-CLNPEN)tohelpkeeptheprinter clean and operating at it’s optimum.

1 Removelabelstockfromprinter.

2 Removethefrontfaceplate.

3 UsetheSeikoDual-ActionCleaningPentocleantheprinthead,roller,andfeedramptoremove any debris or adhesive that may have built up on your printer.

4 To clean your pen tip, wipe the tip across a clean paper surface.

**PleaseusetheAlcoholendofthePenontheareawheretheAdhesiveRemoverendwas used.

Cleaning the Printer1 Removelabelstockfromprinter.

2 InserttheSeikoSmartLabelPrinterCleaningCard(SLP-CLNCRD).

3 The Card should feed automatically or you can press the “Form Feed” button to manuallyfeedthecard(youmayalsogentlypullthecardtoguideitthroughtheroller).

4 Repeatprocessifnecessary.

5 Properly dispose of the used card.

Form Feed button

RemovesAdhesive

Cleans the print head

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SpecificationsSmart Label Printer 440 and 450 TheSmartLabelPrinterisacompactprintingdeviceideallysuitedforlabelprintingapplications.Therearenobuilt-infontsandanytextmustbeconvertedtoabitmapimageby a host computer or device for printing.

Developerinformationcanbefoundonourwebsiteatwww.siibusinessproducts.com

Printer

Technology Directthermal

Resolution 300dpi(11.81dots/mm)

Max. Paper Width 2.28in.(58mm)

Max. Printable Width 1.89in.(48mm)

Print Speed Model440 2-3seconds*

Model450 1-2seconds*

*average speed, standard address label

Interface USBandRS-232

Power

Input Model440ACadapter:

PW-B0625-W1-U:100-240V,50/60Hz

(USversion)

PW-B0625-W1-E:100-240V,50/60Hz

(EUversion)

PW-B0625-W1-B:100-240V,50/60Hz

(UKversion)

PW-B0625-W1-A:100-240V,50/60Hz

(AUversion)

Model450ACadapter:

PW-B1230-W1-U:100-240V,50/60Hz

(USversion)

PW-B1230-W1-E:100-240V,50/60Hz

(EUversion)

PW-B1230-W1-B:100-240V,50/60Hz

(UKversion)

PW-B1230-W1-A:100-240V,50/60Hz

(AUversion)

Output Model440 DC6V1.5A(2.0Amax.)

Model450 DC12V,3.0A(5.0Amax.)

Dimensions 4.61in.(W)x6.34in.(D)x6.22in.(H)

117mm(W)x160.9mm(D)x157.9mm(H)

Weight 1.14lbs.(515grams)

Life Time Approx.2.5millioncharacters

(24Hx12Wdots)

LED Indicator

Off

SteadyGreen

SteadyAmber

BlinkingGreen1*

BlinkingGreen2*

BlinkingAmber1*

BlinkingAmber2*

BlinkingRed1*

BlinkingRed2*

BlinkingRed4*

State

Poweroff/Stand-by

On-line

Off-line

Nolabels

Print head up

Labeljam

Buffer overflow

Temperature error

Voltageerror

Print head error

Status Light Indicators

*Thenumberreferstothenumberofblinks.

Environment

Temperature Operating: 59°Fto95°F(15°Cto35°C)

Storage: -4°Fto140°F(-20°Cto60°C)

Humidity Operating: 30%RHto80%RH

(non-condensing)

Storage: 30%RHto90%RH

(non-condensing)

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Commonly Asked Questions and Answers Q Will my labels fade over time?

A Labelsaremadeofthermalpaper.Heatappliedtothepapercausesachemicalreactiontogenerateblackdotsatthepointswhereheatwasapplied.Thistechniqueavoidsusingmessyinksandribbons.Becausethepaperisheat-sensitive,itispossibleforalabeltodarkenifexposedtohighheatorverybrightlightforanextendedperiodoftime.Itisalsopossibleforcertainplasticizersinsomeplasticbinderstocauseachemical reaction which results in the image fading over time. Placing another adhesive(perhapsanotherlabel)betweenthevinylsurfaceandthelabelmayhelpminimizethistypeoffading.

In general, labels will last for years if they aren’t subjected to the above conditions. The labelmaterialismuchmorestablethanfaxpaperduetothespecialformulationandcoatingsusedbySeikoInstruments.

Q How many labels can I save?

A Thenumberoflabelsyoucansaveislimitedonlybytheamountofdiskspacein your computer.

Q There are no available USB or serial ports on the back of my computer. What do I do?

A Youmaywishtoaddanotherporttoyoursystem.AlternativelyyoumayuseaUSBhubtoextendthenumberofUSBdevicesoraswitchboxtoshareaserialport.

Technical Support and Service Pleaserefertothe“Troubleshooting”topicinon-lineHelpforinformationonhowtodetermineifyourSmartLabelPrinterneedsserviceandhowtocontactSeikoInstrumentsforTechnicalSupportandrepairs.

YoucancontactTechnicalSupportonourwebsiteundertheSupportsectionat: www.siibusinessproducts.com

Ordering Labels and Parts Ordering Labels ForbestresultswerecommendtheuseofSeikoInstrumentsSmartLabels.Otherbrandsmaynotbeengineeredtoprovideoptimum,trouble-freeresultswithyourSLP;theymaynotworkwithyourprinterortheymaydamageitandvoidyourwarranty.

Forinformationonorderinglabels,pleasechoosetheHowtoOrderLabelscommandontheHelpmenuorrefertothe“OrderingLabels”topicinon-lineHelp.

YoucanorderlabelsdirectlyfromSeikoInstrumentsonourwebsiteatthefollowingaddress: www.siibusinessproducts.com

Ordering Parts Forinformationonorderingreplacementpartsandaccessories,pleaserefertoyourSLPmodelinthe“Troubleshooting”topicinon-lineHelp.

YoucanorderpartsdirectlyfromSeikoInstrumentsonourwebsiteatthefollowingaddress:www.siibusinessproducts.com

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