smart mobile deployment in the supply chain 2014
TRANSCRIPT
Presented by:Badri Devanathan
Executive Vice President
Christian MillerSenior Director
Copyright 2014 Softeon Inc.
www.softeon.com
Deployment of Smart Mobile in the Supply Chain
Contents
• Mobility Trends• What is “Smart Mobile”?• Business Value • Planning and Implementation• Future• Smart Mobile Demo
MOBILITY TRENDS
• U.S. Smartphone subscribers increased 99% from two years ago– Smartphones: 125M – Tablets: 50M
• Mobile has 40% share of online time
Source: comScore.com
Rise of the Smart Phone & Tablet (Consumer Driven)
Smart Mobile Moves into the Business Space
• Rise of new devices– 20% of mobile devices are worn*
• Executive vision– Seizing mobile business opportunities is a top
priority for CEOs*• “App” carries over to commercial usage• Bring Your Own Device (BYOD) to work• Security concerns can be managed*Source: Garnter
Smart Mobile Gains Momentum
Capturing a greater share of utility• Increased capabilities• Lower price points• Higher acceptance
WHAT IS “SMART MOBILE”?
Mobility in the Supply Chain
• Many of us have been using mobile RF devices for many years
• “Smart Mobile” will not completely replace legacy mobile but enhance and extend
Defining “Smart Mobile”
• Present definition: – Smart phones and Tablets
• Is current mobile dumb? • A convergence is inevitable
Entrenched Players
Industry defends existing products• Security• Ruggedness
“If manufacturers don’t keep up they could lose out to the iPhone.”
Dwight Klappich
Gartner
Where is “Smart Mobile” Now?
• ERP – Cloud based
• TMS / 3PL – Shipment track and trace
• Transportation– OBC, HOS, POD, Geo-fencing, signature capture
• Asset tracking • General
– Dashboards, Reporting and BI
ERP on Smart Phone
User Type – Executives/Managers – Sales reps– Field Techs
Standards– Security same as PC – Full record support– Actionable records
and tasks– System visibility
Direct Store Delivery on Tablet
• Drivers• Sales• Supervisors
BUSINESS VALUE
Execution Opportunities
• Supplement legacy devices– Activate for seasonal / peak demand
• Extend execution level– Add scan, voice
• Extend outside four walls– Driver check in– Receivers at destination– Shippers can interact with your system
Operations Opportunities
• Use by procurement, planning, billing– Orders, invoice, shipments
• Use by management – Supervisors switch simple to complex – Managers / customer facing personnel – Access key summary information
Value of Smart Mobile
• Expected Value– Access anywhere – Productivity gains– Visibility gains
• Transformative Value– Enables action before disruption occurs– Allows context sensitive interactions – Integrates stakeholders
ROI with Smart Mobile
Lower cost with value means better ROI• Lower initial unit cost• Reduced third party cost • Reduced training cost • Additional process automation
PLANNING AND IMPLEMENTATION
Roadmap
• Map out your strategy– Near, mid and long term goals– Risk, investment, adoption and security
• Build in reviews– Technology is constantly changing and its
essential to update your strategy
Plan
• Scope– Don’t do mobile just because it’s cool– Determine the best task based on value
• Security– Assure you have an IT mobile plan– BYOD has opportunities and risks– Involve IT stakeholders
Solution Design
• Find the value– Explore the value and scope
• Go easy on the data entry– Remember, you are taking advantage of
Smart Mobile not replacing a PC• Provide summaries of key data
– Value is making fast decisions not doing analytical deep dives
Solution Design
• Take advantage of mobile functionality– Capture detailed quality information during receipt– Report real-time performance – Improve process (don’t just automate existing
ones)– Utilize proactive push information to avoid
disruptions– Outside of 4 walls
• Delivery confirmation at store, field, etc.• Shipment status
Checklist for “outside 4 walls”
ManagementSearch, queryDashboard display
Operations / back office Review / Approve SelectionResearchCatalog / image captureCustomer serviceStatus, PO, invoice, payment
TransportationEvaluate your scope
Checklist for “inside 4 walls”
Additional functionalityKeyScanVoice
AuditPictureDocument capture
EnablePickingCheck in / outMessageGPS / location
Partner Selection
• Mobile technology is changing very fast• Identify partners who can deliver on
current and future technology that you can’t see yet
• Solution architecture should co-mingle legacy and smart mobile
Future
• Google Glass• Voice / Sound could jump past touch• Beyond smart phones and tablets
– Wearable – Augmented Reality– Internet of things – Personal cloud
For More Information:
Badri Devanathan: [email protected] Miller: [email protected]
Website: www.softeon.com