smartbutler - task management software for hotels & hospitality industry

SmartButler®

1. About JAYBEE & SmartButler

2. SmartButler Modules:• LogBook• HouseKeeping• Mini-Bar• Other Modules

3. Why JAYBEE

4. Contacts

Table of Contents

More than 20 years of experience.Leader in providing computerized solutions to the hotel and leisure industry.Among JAYBEE’s clients there are the biggest international hotel chains, such as:

About JAYBEE

Does this Sound Familiar?

Too much effort is being put into keeping the reception and housekeeping office updated on the status of the hotel rooms?

Some of the guests’ or associates’ inquiries are forgotten in the overwhelming rhythm of work?

Minibar revenue is lost because the minibar tenders do not charge the guests’ room bill on time?

Business is lost due to a low score given on TripAdvisor in result of a lack of good, prompt, accurate service?

SmartButler® Saves You Money:Minibar losses are minimized.Statistics and reports help calculate hotel resources more effectively.Minimized compensation costs.Higher rating score results in more new and returning guests.

SmartButler® Saves You Time:The associates working on the floors do not need any paper reports anymore: all information is in the mobile device, and it’s constantly updated.All SmartButler® users can create calls, which automatically update all relevant parties, and form the statistics.

Why SmartButler®?

SmartButler® modules:

HouseKeeping

PM

Mini-Bar DutyManager

LogBook

PAGMFeedBack

A reliable and easy-to-use system that consists of several modules and helps run the hotel services and resources more effectively.

What is SmartButler®?

SmartButler® - LogBook

Conceptual breakthrough in managing and monitoring guest services. It provides effective communication between the Guest Service Centre, Housekeeping, Engineering and Bellmen.

Please find more information about LogBook on our webpage: jaybee.com/logbook.

What is LogBook ?

http://jaybee.com/logbook/

How it Works:

Step 1: Upon receiving a guest call, the operator at the GSC creates a new event describing the service needed.


Step 2: An automatic message is sent to the applicable runner with the request details.

Step 3: The runner provides the service promptly, ensuring a satisfied guest.

Benefits:Delivering fast, accurate and exceptional service, while going above and beyond guest expectations.A centralized on-line database for staff to log, dispatch, escalate and follow-up on all services. Periodic reports can be accessed later on for trend analysis and process improvement.Reducing waiting time, labor and maintenance costs while increasing asset life and staff productivity.Managing the hotel resources more effectively.


A module for prioritizing the rooms to be made up, and for instantly updating statuses of rooms, to keep relevant associates posted.

SmartButler® - HouseKeeping

Please find more information about HouseKeeping onour webpage: jaybee.com/housekeeping.

What is HouseKeeping ?

http://jaybee.com/housekeeping

Features:

Synchronization with the hotel PMS provides an online list of rooms with the relevant statuses, which allows dynamic assignment of the daily tasks.

The supervisor maids can update the room status from the mobile device right after inspecting the room.

Reception clerks have the ability to set an “urgent” status to the room, and this information will be seen by all authorized users instantly.



How it Works:

Step 3: After a task is completed, the attendant updates the room status on the app.

Step 1: The housekeeping department assigns tasks, which are prioritized according to the room status.

Step 2: Housekeepers are constantly updated on tasks in rooms they are responsible for.

Benefits:

Enables the housekeeping associates to use a paperless working method, thus keeping all users synced by just a finger tap.

Provides quick and efficient communication between the housekeeping and front office.

Optimizes the work of your employees and manages the hotel resources more effectively.


SmartButler® - Mini-Bar

Module that ensures that all minibar charges have been posted to the guests’ bills on time and allows for ideal management of mini-bar services.

Please find more information about Mini-Bar onour webpage: jaybee.com/minibar.

What is Mini-Bar ?

http://jaybee.com/minibar

Features:

Synchronization with the hotel PMS provides an online list of rooms with the relevant statuses.

The minibar associates can charge the guests’ room bill directly, while checking the minibar in the room.

Reception clerks have the ability to set an “urgent” status to the room, and this information will be seen by all authorizedusers instantly.


How it Works:

Step 1: The minibar department divides the hotel rooms between attendants, which are prioritized by room status.

Step 2: When inspecting rooms, attendants indicate consumed items, and a charge is automatically applied to the guest’s bill.

Step 3: After rooms are checked, the attendants return to applicable rooms to refill the minibars.


Benefits:

Minimizes the minibar losses by reducing the possibility that guests will check out without paying for their minibar consumption.

Provides easy and efficient communication between the minibar department and front office.

Increases minibar revenue by analyzing on-line consumption reports and item popularity.

Reduces the need to drag a trolley, hence attendants can navigate between rooms to inspect and charge in a quicker and easier way.


Other SmartButler® Modules

PAGM Your associates will have the opportunity to not only track the preferences of your VIP guests, but also give them the maximum attention during their stay.

PMYou will keep all details of site assets recorded in the system, which will automatically remind about the necessary maintenance or update.

FeedBack You will be able to easily and quickly track and analyse the feedback ofyour guests.

DutyManagerYour DutyManager will be able to manage the time and tasks more effectively and to easily inform relevant employees about the events in the hotel.

Established track record of providing ultimate solutionsto 200 hotels in 40 countries.Operational & technical knowledge and advance methodologies, lead touser-friendly and customized products.Offers best cost effective solutions along with a loyalty reward formula.Has been chosen as certified vendor by Starwood and Hilton.

Why JAYBEE?

“Renaissance Moscow Monarch Centre installed the minibar reporting module with PMS interface, and following the initial investment for license hardware and support, managed to create a ROI of 2 months on the project.”

Armin Eberhard,General Manager

Renaissance Moscow Monarch Centre

Contact JAYBEE

Web: www.jaybee.comPhone: +972-(0)2-5611108

Fax: +972-(0)2-5637030

Joseph Ron Managing Director

Phone: +972-(0)2-5611108

Email: [email protected] Systems Ltd.

P.O. Box 71011 Jerusalem 9171001 Israel

http://jaybee.com/

mailto:[email protected]