smarter government moldova’s governance e-transformation agenda may 2012

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Smarter Government Moldova’s Governance e- Transformation Agenda May 2012

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Page 1: Smarter Government Moldova’s Governance e-Transformation Agenda May 2012

Smarter GovernmentMoldova’s Governance e-Transformation

Agenda

May 2012

Page 2: Smarter Government Moldova’s Governance e-Transformation Agenda May 2012

GOVERNMENT OF THEREPUBLIC OF MOLDOVA Government’s Vision

Page 3: Smarter Government Moldova’s Governance e-Transformation Agenda May 2012

Governance e-Transformation ObjectivesBy 2020

all public services shall have their electronic counterparts;

50% adoption of electronic public services shall be reached;

Existing information system shall be rationalized and integrated into governmental data interchange framework.

20.04.23e-Government Center3

Page 4: Smarter Government Moldova’s Governance e-Transformation Agenda May 2012

Sectorial e-Services Shared e-Services Back-office projects

E-Licensing G2C/G2B Portal Registry of Personal Data Holders

E-Construction Norms and Standards

Document Management System

Civil Status Archive Digitization

E-Health Insurance Government Reporting on Action Plan

Criminal Record Archive Digitization

E-Criminal Record E-Appointment Registry Management Platform

E-Visa E-Certificates State Registry of Inspections

Electronic Fiscal Invoices

E-Reporting State Registry of Agricultural Producers

Integrated Hospital Management System

Registry of Soils

Integrated Primary Healthcare System

E-Admission

20.04.23e-Government Center4

Page 5: Smarter Government Moldova’s Governance e-Transformation Agenda May 2012

Identification in public electronic services

Digital certificate

Digital certificates on mobile phone

Authentication and Access Control Service will offer at least three ways to identify in cyberspace:

20.04.23e-Government Center5

Page 6: Smarter Government Moldova’s Governance e-Transformation Agenda May 2012

Government e-Payment Gateway• Government e-Payment

Gateway will make it possible to pay for any public service using any financial instrument available on the market:– Visa and MasterCard;– Banks’ internet banking

systems;– mobile banking;– etc.

• 900 000 bank cards issued so far;• In 2011 the volume of transactions

with cards was cca. 16 bln. MDL;• Only 5% of transaction were cashless.

NBM

20.04.23e-Government Center6

Page 7: Smarter Government Moldova’s Governance e-Transformation Agenda May 2012

M-Cloud: Shared Technological Platform

M-Cloud

• Electronic public services provided by ministries and Agencies will be hosted and operated from M-Cloud – the shared platform built on Cloud Computing.

• Government private cloud (G-Cloud), delivering all common services at IaaS, PaaS and SaaS levels;

• Sustainability and security for projects

• Invest more in people and process reengineering, less in servers and networks

20.04.23e-Government Center7

Page 8: Smarter Government Moldova’s Governance e-Transformation Agenda May 2012

3 Grand ChallengesIncreasing

Public IntegrityBetter Managing Public Resources

Improving Public Services

• Access to information and open data

• Online petitions

• Transparent decision-

making

• Transparent judicial

system

• Budget transparency

• Public procurement

transparency

• Implementation of e-

procurement

• Quality public services

• Online public services

• Use of innovative IT tools for education system

Public Consultations

GOVERNMENT OF THEREPUBLIC OF MOLDOVA Open Government Action Plan

Page 9: Smarter Government Moldova’s Governance e-Transformation Agenda May 2012

www.date.gov.md

GOVERNMENT OF THEREPUBLIC OF MOLDOVA

www.moldova.wb-boost.org

OPEN GOVERNMENT INITIATIVES

www.servicii.gov.md

Open Government

Data

Open Public Expenditure

Improved Public Services

Page 10: Smarter Government Moldova’s Governance e-Transformation Agenda May 2012

GOVERNMENT OF THEREPUBLIC OF MOLDOVA

Transparenţă decizională la nivel local

www.actelocale.md

• CONCURSUL INOVAŢII ÎN GUVERNARE

Centrul de Guvernare Electronică

Page 11: Smarter Government Moldova’s Governance e-Transformation Agenda May 2012

Instrument inovator de comunicare

• Newsletter despre e-Guvernare

• Acces la informaţie

• Transparenţă decizională

• Date Deschise

GOVERNMENT OF THEREPUBLIC OF MOLDOVA Centrul de Guvernare Electronică

Page 12: Smarter Government Moldova’s Governance e-Transformation Agenda May 2012

GOVERNMENT OF THEREPUBLIC OF MOLDOVA

Utilizarea platformelor sociale pentru o bună comunicare

Centrul de Guvernare Electronică