smashfly transform: how storytelling transformed thermo fisher's employer brand
TRANSCRIPT
MORE THAN SCIENCE: How storytell ing transformed
Thermo Fisher’s employer brand
Char lo t te Marsha l lEmployer Brand LeaderThermo Fisher Sc ient ific
@Char lotte_Co
VISIONMISSIONVALUESBUSINESS SYSTEM
Thermo Fisher Scientific • $18B revenue• 50,000 employees• $700M/YR R&D Spend• 1,000,000 products sold• 600 global locations • Fil l 12,000 reqs a year
The Promise
EVP Research Approach
Leadership Interviews• 13 part ic ipants
Culture Workshop• 26 pa r t i c i pants
Employee Survey• 427 respondents
Employee Focus Groups• 6 groups he ld i n d ifferent
l oca t i ons a round the wor ld
The PromiseOur Employer Value Proposition is a way of clarifying and summarizing what we offer candidates. Being part of our team means a candidate will have the opportunity to:
Realize your best – professionally and personally
We’re communicating to our audience that Thermo Fisher Scientific provides continuous challenge and expansive opportunities that empower professionals to reach their professional and personal best.
Making the strategy work: message guidel ines and market ing playbooks
SalesUniversal Campus
TechnicalEMEA
Finance APAC
The Concept
WHAT STORY WILL YOU TELL?Thermo Fisher Scientific is a story-telling culture with one mission: to enable our customers make the world healthier, cleaner and safer. For people who fit with the culture and the environment, the organization and its many arms and interests provides the opportunity to be a part of inspiring stories of community, care, innovation, opportunity, exploration, and excitement.
We feature the personal moments of realization of the mission by aligning the key pillars of the EVP that drive these stories.
How We Use S to r ie s Today
• Social editor ial calendar• Career si te• Recruitment marketing
channels• Candidate conversations• Internal branding• Events• Employee advocacy
Resul ts
A Story Based Employer Brand Works• 123% increase in s ite
vis i ts• 162% increase in apply
cl icks• Reduced CPH by more
than 60% .
• Application to hire ratio reduced by 56%
• T ime to fill decreased 47%
• Fastest growing brand on Glassdoor growing more than 2x the rates of our competitors
Obstac les and Moving Forward
Obstacles and Moving Forward
1. Support and social izat ion
2. Think l ike a recruiter
#HROShros.co
1. Mass scale2. Bui ld and nurture talent
pipel ines 3. Infuse EVP in the intake 4. Visual job descript ions5. Review response
management
And one more th ing…
Surround Yourself with Good People
Ronita Griffin VP, Global TA
Adrienne SullivanBrand Strategist
Frank MenzContent Specialist
Josie ZhengInternational Markets
VISIONMISSIONVALUESBUSINESS SYSTEM
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