smeg016 side by side whirlpool-gb (1)

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Service manual Side by Side Electronic refrigerator W. Series REV. MODIFICATION DATA 00 First version 01/10/2003 01 Chapter added: “11. Repair guide line” 12/11/2004

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Page 1: Smeg016 Side by Side Whirlpool-GB (1)

Service manual

Side by Side Electronic refrigerator

W. Series

REV. MODIFICATION DATA 00 First version 01/10/2003

01 Chapter added: “11. Repair guide line” 12/11/2004

Page 2: Smeg016 Side by Side Whirlpool-GB (1)

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Indice

1. Basics..............................................................................................................................................4 1.1 Model Specification ....................................................................................................................4 1.2 Appliance description ..................................................................................................................8

2. Tools and Servicing Parts .........................................................................................................11 2.1 Standard Tools for the European Side-By-Side appliances.......................................................11 2.2 Power- / Mainboard ...................................................................................................................13 2.3 User Interface board...................................................................................................................13

3. Temperature Control / ITC........................................................................................................14 3.1 Independent Temperature Control System (ITC) .......................................................................14 3.2 Evaporator Defrost Cycle............................................................................................................15

4. Icemaker ......................................................................................................................................16 4.1 How does the ice maker work? ...................................................................................................16 4.2 Ice control system ......................................................................................................................16 4.3 Assembly drawing of the icemaker.............................................................................................18 4.4 Functioning of the icemaker ......................................................................................................19 4.5 Water fi l l adjustment..................................................................................................................23 4.6 Check of the icemaker................................................................................................................24 4.7 Test Procedure of the Icemaker .................................................................................................25

5. Dispenser System ......................................................................................................................27 5.1 The Ice & water dispensing system ............................................................................................27 5.2 Water dispensing .......................................................................................................................28 5.3 Ice dispensing (CUBED / CRUSHED ICE)...................................................................................29 5.4 Dispenser in general ..................................................................................................................30 5.5 Dispenser Parts Servicing...........................................................................................................32 5.6 Basics and benefits about ..........................................................................................................33

6. Operating Details & Functions..................................................................................................34 6.1 User Interface Board (Layout).....................................................................................................34 6.2 User Interface - push buttons and display description .................................................................35

6.2.1 Freezer Section ..................................................................................................................35 6.2.2 Refrigerator Section............................................................................................................35 6.2.3 Icemaker Section.................................................................................................................36 6.2.4 Freezer Door Heating..........................................................................................................37

7. Electric Diagrams ........................................................................................................................38 7.1 Functional electric diagram .......................................................................................................38 7.2 Electronic board out pins...........................................................................................................39 7.3 NTC Resistance v/s temperature and accuracy...........................................................................41

8. Troubleshooting .........................................................................................................................42 8.1 User interface feedback indication .............................................................................................42 8.2 Various appliance faults............................................................................................................43 8.3 IDI SERVICE DIAGNOSTIC or How to test the IDI (Ice Dispenser Control boards).......................43

9. Servicing instructions ...............................................................................................................46 9.1 Removing the evaporator cover.................................................................................................46 9.2 Removing the defrost Bi-metal thermostat .................................................................................47

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9.3 Removing the evaporator fan ....................................................................................................48 9.4 Removing the defrost heater......................................................................................................48 9.5 Door Exchange & Adjustment at side by Side flat door / trim kit appliances..............................51

9.5.1 Exchange of the door .........................................................................................................51 9.5.2 Door adjustment (flat door and trim kit appliances)..............................................................55

9.6 Door remove & Adjustment of the doors at a rounded door appliance .......................................57 9.6.1 Exchange of the door .........................................................................................................57 9.6.2 Door adjustment (flat door and trim kit appliances)..............................................................59

9.7 Handle parts of a rounded door appliance.................................................................................61 9.8 Door gasket exchange at Side by Side for all models................................................................62

10. Linked documents ...................................................................................................................65

11. Repair guide line

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1. Basics 1.1 Model Specification

Decode of Commercial Codes for European Sales (Whirlpool Brand)

1cf = ~28 litre Decode of Aesthetics Code

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Decode of Commercial Codes for Transregional Sales (Whirlpool Brand)

DOOR SHAPER= Rounded CABINET COLOUR

CAPACITY ( cu ft )* F = Flat W = G lobal White DOOR20 = 20 cu ft T = Tr im B = Black FINISHING22 = 22 cu ft T = Biscuit X = Textured25 = 25 cu ft S = Stainless Steel ( Ino x )27 = 27 cu ft

S 20 B R W W 1 X DF

PRODUCT CATEGORY ICE & WATERS = Side by Side D = Ice & Water Dispenser

F = Water Fil ter

AEST HETICS1st PRODUCTION YEAR 1 = White Super EcoB = 2002 1 = Biscuit Super EcoC = 2003 DOOR COLOUR 2 = White EcoD = 2004 W = Global White 2 = Biscuit Eco

B = Black 3 = White MidT = Biscu it 4 = Luxu ryS = Stainless Steel ( Inox )

Decode of Commercial Codes for European Sales (Bauknecht Brand)

N = NO FROST

0 - 9 FREE SELECTABLE K = KÜHLSCHRANK 1 = German Exclusive appliancesGerman word for refrigerator

K S D N 5 0 6 0 / A ENERGY CLASS

APPLIANCES COLOURPRODUCT CATEGORY 5 = WhiteS = Side by Side 6 = Black

7 = Stainless Steel (Inox)

D = DEKOR FRAME (Trim)(frames for custom panels) CAPACITY ( litre)

50 = 50 x 10 litre = ca. Capacity

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Dimensions S25B RSS S25B RWW

S20B TSS

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S20B RSS New Family Line Features

� Electronic Digital Display / User Interface Board

� temperature sensors (electronic)

� easier door adjustment

� higher energy eff iciency / performance

� New In Door Ice Container/Crusher

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1.2 Appliance description The Side-by-Side appliance is a 1 compressor Freezer–Fridge w ith automatic evaporator defrost. The appliance w orks by means of a 230VAC / 50Hz pow er supply, the temperature inside the appliance is regulated by means of tw o sensors (one inside the freezer and the other one inside the fridge). The appliance is controlled by tw o electronic boards (see chapter: 2). Air Flow A fan, mounted in the air duct draw s room air into the unit compartment through the right side of the front base grille (A), through the condenser (B), and around the compressor (C). lt is then forced into the exhaust duct (D), w here some of the w arm air is exhausted out holes in the rear (E), but most of it goes forw ard through the duct, passing over the defrost evaporation tray w here it evaporates any w ater in the tray. Inside the refrigerator, cold air is distributed to the freezer and refrigerator compartments by a fan mounted in a fan shroud at the rear of the freezer compartment, just above the evaporator. The fan air up through the evaporator w here it is cooled.

Inside the refrigerator cold air is distributed to the freezer compartment, just above the evaporator. The fan draw s air up through the evaporator w here it is cooled. The cold air is delivered to the freezer through a cold air outlet about halfw ay up at the right rear of the freezer compartment, and through louvers at the top rear of the compartment. Freezer air is returned to the evaporator for re-cooling through louvers in the low er part of the evaporator cover. Cold air enters the refrigerator compartment at the upper left side, near the back, by means of an air passagew ay through the divider w all betw een the freezer and refrigerator compartments. Refrigerator air is returned to the evaporator for recooling through an air passage at the low er left side of the compartment, near the rear.

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There is no possibility to service / replace the heat exchanger in case of a hidden leak or a restriction in the capillary tube. These components are not accessible. Nor is there a service procedure for the repair of the stile and mullion heat loop, should it ever develop a leak. The possibility o a failure occurring in these areas is quite remote.

Water f ilter mounting holes

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Base Plate just w ith mounted casters and w ater valve

Base plate from a Side by Side appliance (w ith w ater f ilter)

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2. Tools and Servicing Parts 2.1 Standard Tools for the European Side-By-Side appliances The follow ing tools are useful to repair or dismantle and / or to adjust the Side by Side appliances.

� Jaw Wrench diameter 7 mm, diameter 8 mm � Cross - Screw driver Philips (medium size) � Screw driver medium size � Isolated plier � Digital Multimeter

Socket Spanner

13 mm hexagon 8 mm hexagon

Delta Tool 12mm hexagon and 7mm mouth

Tool Kit including both tools (Socket Spanner and Delta Tool):

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Wrench Set

Spanner Set

Special Tools for the exchange of spare terminal on the evaporator connector Extraction Tool 11-03-0006 (for terminal 02-09-1102 (MOLEX Standard 0.093’’)) Picture of terminal 02-09-1102(MOLEX):

1/4“ - 5/8“

7/16“ - 3/8“

9/16“ - 1/2“

5/16“ - 1/4”

5/16“

1/4“

3/16“

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2.2 Power- / Mainboard It manages all the loads except for the ice-crusher motor. The Mainboard is placed on the back side of the appliance. You can f ind it on the right side at the compressor area, w hich is protected by a bulkhead. The Mainboard is placed into a plastic box w hich is f itted by tw o nut screw s (diameter 7 mm).

Mainboard (connection description in chapter 7)

2.3 User Interface board

The User Interface board is placed on the freezer door and it is f itted on the rear side of the front panel.

Attention: only the complete User Interface is exchangeable!

Test output only for the f inal test of the production line!!

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3. Temperature Control / ITC 3.1 Independent Temperature Control System (ITC) All Side by Side appliances in 2002 (production Cassinetta) are equipped w ith the ITC system w hich allow s a separate temperature control in both compartments (the refrigerator and the freezer compartment). The ITC w orks in co-operation of tw o sensors (one in the freezer, one in the refrigerator) and a motorised air baff le betw een the tw o sections of the appliance.

motorised air baffle

• The electronic sensors The sensors are located in the Freezer and in the Refrigerator compartment.

sensor into the refrigerator compartment sensor in the freezer compartment Both sensor covers are f itted w ith a screw .

diffuser motor

1 = load, violet 2 = line, brow n 3 = feedback, orange

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The freezer sensor directly controls:

� Compressor � Condenser fan � Evaporator fan (only w hen the air baff le is closed)

The refrigerator sensor directly controls:

� Motorised air baff le � Evaporator fan (only w hen the air baff le is open)

3.2 Evaporator Defrost Cycle The defrost cycle starts w hen:

- the compressor runs(effective running time) for at least 8 hours;

- a door w as opened since the last defrost cycle;

- 50 hours passed since the last defrost cycle;

- both doors are CLOSED until the time of 50hrs. Termination of the evaporator defrost cycle:

1. Standard function sw itches OFF

2. Freezer over temperature alarm is OFF

3. Compressor and both fans(compressor + evaporator) sw itches OFF

4. The air-baff le/damper sw itches into the CLOSE position

5. The heater starts to heat the evaporator w ith the follow ing timing:

5 minutes ON � 1 minute OFF 3 minutes ON � 1 minute OFF and so on until point 6. takes effect

6. The evaporator bimetal thermostat reaches the opening temperature(+7°C �3°)

7. The heater sw itches OFF

8. Both fans sw itches ON, the compressor fan after a elapsed time of 7 minutes and the evaporator fan after a elapsed time of 10 minutes.

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4. Icemaker 4.1 How does the ice maker work? Water is automatically measured into the ice makers mould by a solenoid-operated w ater inlet valve. The Bimetal thermostat mounted betw een the support housing (see draw ing below ) and the mould detects the w ater / ice temperature. When the ice is cooled dow n to about – 9°C, the thermostat sw itches the ice maker motor and the ice maker heater ON. The motor and the ejector blades begin to rotate. The ejector blades rotate about a quarter until they are on the ice. The ice is frozen hard in the mould so the motor w ill stall on the ice and apply pressure through the ejector blades. During the stall period the heater is w arming the mould to loosen the ice. This may take a few (up to f ive) minutes. When the ice is loosen, the ejector blades and the motor completes the rotation and remove the ice from the mould. The w ater valve solenoid sw itches on again, to inject fresh w ater. The ice w ill be collected in an ice container f itted in the door. 4.2 Ice control system Once during every injection cycle, the Ice control system (Emitter / Receiver � see also chapter 8 troubleshooting) detects the Ice level into the Ice container.

Ice control system EMITTER (the emitter is placed on the left side of the freezer compartment underneath the ice maker)

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Ice control system RECEIVER (the receiver is placed on the right side of the freezer compartment underneath the ice maker)

When the ice container is full, the Ice control system detects the ice and prevents the system to overf ill it. The ice maker start a new cycle of ice making w hen the ice volume rises dow n. Attention: The ice maker’s eff iciency is determined by the temperature into the freezer compartment. The temperature inside the freezer should be minimum -12°C or colder, to reach a quick making of ice cubes. Once installed, the f irst required action by the customer is to dispose the f irst container loads of produced ice cubes. They could be discoloured or have a bad taste and odour caused by a new plumbing connection. Ice cubes stored in the ice conveyor bin w ill absorb any odours w hich are in the air inside the refrigerator and freezer. Ice w hich is more than one w eek old:

� The old ice cubes may transfer a stale, musty odour to the new made ice cubes and the ice bin.

Improper w rapping of foods in the refrigerator and freezer.

� Hidden odour from spoiled food / dried food spills. Food odours w ill settle into ice cubes if allow ed to circulate in the airf low of the refrigerator.

Ice made w ith bad w ater quality.

� If the ice cubes are made w ith bad w ater quality, a w ater f ilter must be installed.

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4.3 Assembly drawing of the icemaker

The ice maker is ONLY available as a complete Kit

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4.4 Functioning of the icemaker

Start of the freezing cycle The mould is f illed w ith w ater. The thermostat is in open position. All components are pow erless. ATTENTION : the shut off arm is replaced by the Ice Control System (the function is the same as described in this chapter)

Start of the ejection cycle The thermostat closes at about -9°C. The mould heater and motor are on pow er.

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After a few degrees of motor rotation the timing cam sw itches the holding sw itch from C-NC to C-NO. This assures the completion of the cycle. The mould heater remains to on pow er through the thermostat circuit.

When the ejector blades reach the ice in the mould, the motor w ill stall. The motor remains in this position until the ice has thaw ed loose. During this time the mould heater remains to on pow er.

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The ejector blades eject the ice cubes from the mould. The Ice Control System detects the ice into the Ice container positioned in the door and the shut off sw itch sw itches from C-NO to C-NC. The mould heater is on pow er.

The thermostat opens at about 0°C. The mould heater is sw itched off. The motor remain on pow er.

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After about 5/6 of the complete rotation of the ejector blades the w ater valve sw itch closes and the w ater valve solenoid is on pow er (Voltage divider: mould heater – solenoid) The w ater valve opens and w ater refills the mould. The ice cubes are dropped into the Ice container.

After a few degrees further of the motor rotation the Ice control system sw itches the shut off sw itch from C-NC to C-NO. When the ejector blades are again in the start position, the holding sw itch sw itches from C-NO to C-NC. The motor is sw itched off.

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4.5 Water fill adjustment The quantity of w ater is time regulated and is serial adjusted to 7,5 seconds, that estimates 125 ccm w ater. When the small hole is centred in the larger hole (see picture 1) the w ater f ill adjustment is for 7,5 seconds f ill time (normal). Turning the w ater level adjustment screw (see picture 2) moves the contact in relation to the contact ring segment (see picture 3). turning the screw clockw ise = decreases w ater f illing turning the screw counter-clockw ise = increases w ater f illing A complete rotation (360°) effects a f illing of 40 cm³ w ater (~ 2,4 sec.) A half rotation (180°) effects a f illing of 20 cm³ w ater (~ 1,2 sec.) A T T E N T I O N : only one rotation is possible. Further adjustment could damage the module! If the adjustment screw falls out, just put it back in and align the hole in the sight hole as show n in picture 1.

If the Ice container is full w ith ice, the Ice control System detect them and the shut off sw itch remains in the C-NC position. Follow ing cycles w ill NOT start until the Ice Control System detects that the Ice cube level is to low in the Ice container in the door.

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4.6 Check of the icemaker Remove f irst the icemaker by unhook (loosen) the 2 hooks at the left and right Icemaker rail (on the bottom of the Icemaker). M odule test points: N = Neutral side of line M = Motor connection H = Heater connection T = Thermostat connection (bimetal) L = L1 side of line V = Water valve connection T- H = Bridgeover to start rotate the shut off arm

A T T E N T I O N : Don’t use external voltage!

Sight hole

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Do not short any contacts other than those specif ied. Damage of the ice maker can be the result.

4.7 Test Procedure of the Icemaker 1) Power ON Test conditions:

• Test points L + N � voltage check Betw een L + N there must be a Voltage ~ 230 V. Make sure your test probes go into the test points for at least 12 mm.

• Test points T + H � motor and bimetal-thermostat check

Test points T + H w ill verify if the bimetal thermostat is open or closed. Connect T + H w ith an insulated piece of w ire (1,5 mm² ) to run the motor.

If the motor doesn’t run, replace the module and motor assembly. If the motor runs, replace the bimetal-thermostat on condition that the temperature on the ice-mould is colder than -9 °C and the bimetal is not closed.

• Test points T + H � mould heater check Connect T + H w ith an insulated piece of w ire (1,5 mm² ) to run the motor. After about 1/2 rotation of the ejector you can feel the heat up of the heater in the mould. If not – the heater is defective and the complete mould should be replaced.

• Test points L + V � water valve check

Connect L + V w ith an insulated piece of w ire (1,5 mm² ). The valve should sw itch on and w ater should f low into the mould. Hint: if the mould heater is defective the valve w ill be not activated.

ATTENTION : w ater is sprinkling from the roof of the freezer into the freezer if you don’t place or hold a bottle/crisper under the w ater tube on the roof!

• Test points M + N � ice maker motor check

Connect M + N w ith an insulated piece of w ire (1,5 mm² ). The motor runs.

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2) Power OFF Test conditions:

• Test points L + H � mould heater check Test points L + H w ill check the resistance of the heater (approx. 280 Ohms). Replace the mould and heater assembly if the value differs.

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5. Dispenser System 5.1 The Ice & water dispensing system The new electronic ice and w ater dispenser provides improved performance and is easier to use. It is a simplif ied design, using half the number of parts as the previous (old) design and the dispenser is also easy to service and maintain. Water for the ice maker and iced water dispenser is supplied in the following termination: for the iced w ater dispenser the w ater f low s from the solenoid valve through a plastic w ater tube to the w ater reservoir(into the bottom of the refrigerator compartment). Leaving the w ater reservoir, the tube goes to the base plate unit (compressor-unit) and across to the low er freezer hinge and then up into the iced w ater dispenser. For the ice maker the w ater f low s from the solenoid valve through a plastic w ater tube from the backside of the appliance over the top to the front roof of the freezer compartment and then into the w ater f ill cup of the ice maker.

Water f low to the icemaker

Water f low out from the refrigerator w ater reservoir to the Ice-w ater dispenser

Water f low into the refrigerator w ater reservoir

Water connection to the home w ater supply

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5.2 Water dispensing Water is dispensed w hen the dispenser lever engages a microsw itch. The lever-depressed microsw itch sends a signal to the w ater valve solenoid to open the valve.

Water valve (1 inlet / 2 outlets)

Water reservoir for iced w ater inside the refrigerator

Iced w ater tube

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5.3 Ice dispensing (CUBED / CRUSHED ICE) Ice is dispensed by a motor-driven spiral that pushes the ice dow nw ards into the ice crusher. The lever-depressed microsw itch sends a signal to the dispensing motor. The dispensing motor begins to run, the spiral turns clockw ise to crush the ice or counter-clockw ise to spend the ice cubed. The motor is located in the freezer door under the ice conveyor bin.

Ice bin w ith crusher

Conveyor drive parts

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Ice crusher / conveyor motor (into the freezer door)

5.4 Dispenser in general

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In this position there it is in the serial production a microsw itch for the frame heating, in the delivery condition of the appliances this sw itch is sw itched OFF!!

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See Service Solution for new Dispenser Water Tube.

5.5 Dispenser Parts Servicing To service the dispenser parts

� unplug the pow er cord. � disconnect the connector of the touch modul.

A T T E N T I O N : if the dispenser front cover is damaged and must be replaced

� only the front cover assembly is available �

User interface board Front cover w ith dispenser

Dispenser Housing Heating (� L 5 in the w iring diagram)

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5.6 Basics and benefits about

� the w ater f ilter and � the iced w ater dispenser

Cold surfaces, such as ice, absorb bad odour faster than w arm surfaces. In this case there are a lot of reasons for bad odours and tastes in your ice w ater or ice cubes: After the installation of a new refrigerator

� clean the Ice bin

� rinse the iced w ater tube and reservoir by dispensing a few litres of w ater through the dispenser.

Good reasons to install a water filter system:

� fresher Ice

� reduction of bad tastes and odours

� helps to reduce lime(calcium) build up in the w ater system

� reduction of chlorine, dirt, rust and other micro particles

Water f ilter cartridge (A T T E N T I O N : the f ilter is NOT a standard for all appliances!)

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6. Operating Details & Functions 6.1 User Interface Board (Layout)

1) ON / OFF push button 2) Fast freezing push button 3) Freezer Temperature Set Up push button 4) Freezer Temperature Set Dow n push button 5) Freezer Door Open Warning – Green LED 6) Standby(Vacation) push button 7) Super Cool push button 8) Refrigerator Temperature Set Up push button 9) Refrigerator Temperature Set Dow n push button 10) Refrigerator Door Open Warning – Green LED 11) Refrigerator and Freezer Control Panel LOCK / UNLOCK – Yellow LED 12) Red alarm LED 13) Acoustic alarm OFF push button 14) Icemaker ON / OFF push button 15) Ice dispenser mode(CRUSHED / CUBED Ice) 16) CUBED Ice mode LED(ON = green) 17) CRUSHED Ice mode LED(ON = green) 18) Dispenser Lamp push button 19) Dispenser Control Panel LOCK / UNLOCK 20) Water-Filter Status indicator (green-yellow -red LED) 21) Water-Filter Reset push button

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6.2 User Interface - push buttons and display description After the f irst start / plug in of the appliance the freezer display show s tw o blinking hyphens until the freezer sensor detects a temperature of – 12°C into the freezer compartment. The refrigerator display show s the factory setting temperature of + 5°C. 6.2.1 Freezer Section 1) ON/OFF - push button: This push-button allow s the user to sw itch ON or OFF. We advise you that w hen the appliance is in OFF mode the appliance is not w ithout voltage(completely OFF)! To sw itch OFF the appliance completely – the main pow er plug must be disconnected! 2) Fast freezing push-button (yellow LED): This push-button allow s the user to start up the Fast freezing function. The fast freezing function expires automatically after 24 hours, but after 8 hours automatically starts a defrost cycle. During the Fast freezing function the temperature set point (display) doesn’t change (i.e. if it w as –20, it remains –20). The compressor runs continuously. 3 + 4) Temperature UP/DOWN push-buttons: These push-buttons allow s the user to increase / decrease the set value in the range -24°C / -18°C by steps of �1°C. 5) Freezer door OPEN Warning (green LED & Buzzer) It provides the follow ing indication:

� If the freezer door is closed: both, LED and buzzer are OFF � If the freezer door is opened: the LED is blinking, the buzzer sounds

(The buzzer sounds after an elapsed time of 2 minutes)

6.2.2 Refrigerator Section 6) Vacation push-button (yellow LED): This push-button allow s the user to sw itch the Refrigerator ON or OFF. You can use it w hen you have to leave for example for holidays or business trips and you don’t w ant to sw itch OFF the Freezer.

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7) Super-cool push-button (yellow LED): This push-button allow s the user to start up the Super-cool function. The Super-cool function expires automatically after 8 hours. During the Super-cool function the temperature set point (display) doesn’t change (i.e. if it w as +4, it remains +4). The average temperature inside the fridge is 0°C +1°C, the Damper (Air-Baff le) sw itches in correspondence to the temperature measured by the refrigerator sensor. 8 + 9) Temperature UP / DOWN push-buttons: This push-button allow s the user to increase/decrease the set value in the range 6°C / 2°C by steps of �1°C. 10) Refrigerator door OPEN Warning (green LED) It provides the follow ing indication:

� If the refrigerator door is closed : both, LED and buzzer are OFF � If the refrigerator door is opened : LED is blinking, the buzzer sounds

11) Refrigerator and Freezer Control Panel LOCK / UNLOCK (yellow LED) This push-button allow s the user to disable the Fridge-Freezer user interface panel to avoid any change in the current appliance setting. You can activate it pressing simultaneously the Fast-freezing and Super-cooling push-buttons for a minimum 3 seconds. 12) Alarm LED (red) It blinks during the follow ing alarm condition:

� The temperature inside the freezer is higher than -11°C (safety preservation limit) � Home black-out freezer over-temperature

(this alarm will signal a dangerous over-temperature for goods has been achieved during a main power failure)

� Freezer sensor failure / defective (in the f irst 10 min after every plug in) � Fridge sensor failure / defective (in the f irst 10 min after every plug in) � Damper (air baff le) failure / defective (in the f irst 10 min after every plug in)

13) Alarm reset push button This push-button allow s the user to sw itch OFF the acoustic alarm indicator (buzzer) and also to reset the long black-out alarm w hen engaged.

6.2.3 Icemaker Section 14) Icemaker ON / OFF push button This push-button allow s the user to sw itch ON / OFF the icemaker system.

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15) Ice mode push-button This push-button allow s the user to select the ice mode (CUBED or CRUSHED Ice). 16) CUBED Ice LED(green) to indicate the - CUBED Ice mode - 17) CRUSHED Ice LED to indicate the - CRUSHED Ice mode - 18) Dispenser light push-button This push-button is to sw itch ON / OFF the dispenser lamp. 19) Ice Control Panel LOCK / UNLOCK (yellow LED) This push-button is to disable the icemaker section Control Panel to avoid any change in the current settings. You can activate it this function by pressing simultaneously the dispenser light push- button and the Ice mode push-button for minimum 3 seconds. 20) Water f ilter indicator(LED) In the follow ing table it is show n how the LED w orks (LED colour changes in dependence to the elapsed time:

LED colour Time (days) Litres Green 0-250 0-1350 Yellow >250 >1350

Red >270 >1500 21) Water f ilter alarm reset push-button This push-button is to reset the w ater f ilter alarm (if the w ater f ilter indicator LED lights red) By pressing the reset push-button for minimum 3 seconds the f ilter indicator LED sw itches from red to green. 6.2.4 Freezer Door Heating A freezer door heating (L 4 in the w iring diagram) is only available for the INOX covered appliances!

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7. Electric Diagrams 7.1 Functional electric diagram

A -+1 2

N

L

Mainplug

N Lgnd

N

De-frostHeater Evap.

Fan

N N

L

Damper

NL

Freez. Probe

Refr. Probe

RX

TX

Compr.

L

N

L

IDIEmitter

IDIReceiver

ICEMaker

N

Refr.LAMP

Freez.LAMP

WaterValve

N

L

L

N

L

IceValve

LL

N

DispenserLAMP

DC DISPENSERICE MOTOR

Compr.Fan

WaterShaft

ICEShaft

Interface

N

User

DC Power SupplyL

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7.2 Electronic board out pins

6 5 43 2 1

16 15 14 13 12 11 10 98 7 6 5 4 3 2 1

12 11 10 9 8 76 5 4 3 2 1

4 32 1

• LUMBERG 3 WAYS CONNECTOR (Main Board)

Pin 1 – Line Pin 2 – Compressor command (Line) Pin 3 – Neutral

• MOLEX 16 WAYS CONNECTOR (Main Board)

Pin 1 – Freezer Line Pin 2 – Door Line Pin 3 – Receiver IDI Line Pin 4 – Damper Line Pin 5 – Lamps Line Pin 6 – Freezer Lamp Feed-back (Line) Pin 7 – Ref rigerator Lamp Feed-back (Line) Pin 8 – Ice-Maker Ice Valve Return (Line) Pin 9 – Water Valve Feed-back (Line) Pin 10 – N.C. Pin 11 – Emitter IDI Neutral (Neutral) Pin 12 – Freezer Lamp Load (Neutral) Pin 13 – Ref rigerator Lamp Load (Neutral) Pin 14 – De-f rost Heater (Neutral) Pin 15 – Ice-Maker Load (Neutral) Pin 16 – Receiver IDI Load (Neutral)

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• MOLEX 12 WAYS CONNECTOR (Main Board)

Pin 1 – Bimetal Feed-back (Neutral) Pin 2 – N.C. Pin 3 – Freezer Lamp Feed-back x Receiver IDI (Line) Pin 4 – N.C. Pin 5 – Damper Feed-back (Line) Pin 6 – Emitter IDI Line (Line) Pin 7 – Damper Load (Neutral) Pin 8 – Evaporator Fan Load (Neutral) Pin 9 – N.C. (Neutral) Pin 10 – Door Neutral (Neutral) Pin 11 – Door RX (Signal) Pin 12 – Door TX (Signal)

• MOLEX 6 WAYS CONNECTOR (Main Board)

Pin 1 – Ice-Maker Ice Valve Return (Line) Pin 2 – Water Valve Feed-back (Line) Pin 3 – CP Fan Line (Line) Pin 4 – Ice-Maker Ice Valve Neutral (Neutral) Pin 5 – Water Valve Neutral (Neutral) Pin 6 – CP Fan Load (Neutral)

• MOLEX 4 WAYS CONNECTOR (Main Board)

Pin 1 – Freezer Probe Common (Signal) Pin 2 – Fridge Probe Common (Signal) Pin 3 – Freezer Probe (Signal) Pin 4 – Fridge Probe (Signal)

• STOCKO 5 WAYS CONNECTOR (User Interface)

Pin 1 – Neutral Pin 2 – Dispenser Lamp Load (Neutral) Pin 3 – Line Pin 4 – DC Ice Motor Pin 5 – DC Ice Motor

• STOCKO 3 WAYS CONNECTOR (User Interface)

Pin 1 – Door TX (Signal) Pin 2 – Door RX (Signal) Pin 3 – DC Ice Motor Pow er Supply (Line)

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7.3 NTC Resistance v/s temperature and accuracy

Temperature (°C)

NTC resistance (Ohm)

Accuracy (± °C)

Temperature (°C)

NTC resistance (Ohm)

Accuracy (± °C)

10 5348 0,6 -13 17429 0,7 9,5 5478 -13,5 17917 9 5611 0,6 -14 18420 0,7

8,5 5748 -14,5 18939 8 5883 0,6 -15 19474 0,7

7,5 6033 -15,5 20027 7 6182 0,6 -16 20596 0,8

6,5 6334 -16,5 21184 6 6491 0,6 -17 21791 0,8

5,5 6652 -17,5 22417 5 6818 0,4 -18 23063 0,8

4,5 6989 -18,5 23729 4 7164 0,4 -19 24418 0,8

3,5 7344 -19,5 25128 3 7529 0,4 -20 25862 0,8

2,5 7720 -20,5 26620 2 7916 0,4 -21 27402 0,9

1,5 8117 -21,5 28210 1 8325 0,4 -22 29044 0,9

0,5 8538 -22,5 29906 0 8758 0,4 -23 30797 0,9

-0,5 8993 -23,5 31717 -1 9216 0,4 -24 32668 0,9

-1,5 9455 -24,5 33650 -2 9701 0,4 -25 34666 0,9

-2,5 9954 -25,5 35715 -3 10215 0,4 -26 36800 1

-3,5 10483 -26,5 37922 -4 10759 0,4 -27 39082 1

-4,5 11044 -27,5 40281 -5 11337 0,4 -28 41521 1

-5,5 11638 -28,5 42803 -6 11949 0,6 -29 44130 1

-6,5 12269 -29,5 45502 -7 12598 0,6 -30 46921 1

-7,5 12938 -30,5 48390 -8 13287 0,6 -31 49910 1

-8,5 13648 -31,5 51483 -9 14019 0,6 -32 53111 1

-9,5 14401 -32,5 54797 -10 14795 0,6 -33 56541 1

-10,5 15202 -33,5 58348 -11 15620 0,7 -34 60218 1

-11,5 16052 -34,5 62155 -12 16497 0,7 -35 64161 1

-12,5 16956

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8. Troubleshooting 8.1 User interface feedback indication The User Interface supplies indication about some appliance faults. The follow ing table summaries these indications:

Failure description / problems

Possible reasons of the defects

Possible actions to solve the problem

(Verify and/or Corrective actions) Code “d" on the f ridge display, RED alarm LED blinking and buzzer ON. (in the f irst 10 min af ter Plug in.)

Damper stuck or doesn’t connect.

Verify the w ire connections to the Damper and the feedback signal at the Main Board (pin 5/12) Replace the damper(A ir Baf f le)

Code “C" blinking on the f ridge display, RED alarm LED blinking and buzzer ON. (in the f irst 10 min af ter Plug in.)

Fridge sensor failure.

Verify the connections to the Main Board and the Ohm value of the probe. Replace the Main Board.

Code “C" blinking on the f reezer display, RED alarm LED blinking and buzzer ON. (in the f irst 10 min af ter Plug in.)

Freezer sensor failure.

Verify the connections to the Main Board and the Ohm value of probe. Replace the Main Board.

Code “CF" blinking on the f reezer display, RED alarm LED blinking and buzzer ON.

Communication failure betw een Main Board and User Interface.

Verify the connections. Replace the User Interface and if the problem persist to replace the Main Board.

Code “--" blinking on the f reezer display, RED alarm LED blinking and buzzer ON.

The temperature inside the f reezer is higher than –11°C (safety preservation limit).

Verify that the compressor, the evaporator fan and compressor fan are w orking and measure the internal f reezer temperature. Replace the Main Board

“-7" or dif ferent values blinking on the f reezer display, RED alarm LED is blinking and the buzzer is ON.

Black-out over-temperature alarm engaged.

Verify the main plug connection. Press the alarm reset push-button

Ref rigerator Door Open Warning LED is blinking, RED alarm LED is blinking and the buzzer is ON.

Fridge door opened. When this condition happened the evaporator fan stops.

Verify the door f ridge sw itch, connections and the signal feedback to the Main Board (pin 7/16)

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Freezer Door Open Warning LED is blinking, RED alarm LED is blinking and the buzzer is ON.

Freezer door opened. When this condition happened the evaporator fan and the ice motor stops.

Verify the door f reezer sw itch, connections and the signal feedback to the Main Board (pin 6/16)

8.2 Various appliance faults Follow ing you can f ind a table, w hich summaries other various appliance faults: Failure description /

problems Possible reasons of

the defects Possible actions to solve the problem

(Verify and/or Corrective actions) User Interface sw itched OFF

Supply missing.

Verify the w ire connections f rom the Main Board (pin 10/12 and pin 2/16) to User Interface (pin 1/5 and pin 3/5). Replace the User Interface

Pressing the dispenser w ater shaf t there isn’t w ater dispensing

Micro-sw itch fault or w ater valve fault.

Verify the connections to the micro-sw itch (it has to sw itch a Line) and the w ater valve connections (pin 2/6 and 5/6 Main Board). Replace the Main Board

Pressing the dispenser ice shaf t there isn’t ice dispensing

Micro-sw itch fault or ice motor fault.

Verify the connections to the micro-sw itch (it has to sw itch a Line) and the ice motor connections (pin 4/5 and 5/5 User Interface). Replace the User Interface

Opening the f ridge’s door the internal lamp doesn’t sw itch ON

Burned lamp or w iring connections fault. Door sw itch defect

Verify if the lamp is good and the f ridge door sw itch connections.

Opening the f reezer’s door the internal lamp doesn’t sw itch ON

Burned lamp or w iring connections fault. Door sw itch defect

Verify if the lamp is good and the f ridge door sw itch connections.

There isn’t production of ice

Icemaker bad, IR Receiver relay bad, IR Receiver and Emitter optics bad

Verify the connections. Follow the Icemaker Diagnostic & Troubleshooting table. Follow the Icemaker Diagnostic & Troubleshooting table

8.3 IDI SERVICE DIAGNOSTIC or How to test the IDI (Ice Dispenser Control boards) The service diagnostics mode checks only the function of the optical system (Receiver & Emitter). To enter this mode, open the f reezer door af ter the main pow er applied for at least one minute. The status LED should f lash tw ice, then pause for 1 second, then repeat this sequence as long as the door is open.

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If the user pushes on the emitters f lap door, the optics path should be cleared, and the LED should be on solid. The service diagnostics mode cannot be entered if the icemaker is in the middle of an ice making process. To determine if the icemaker is in the ice making process, press in the door sw itch and look at the status LED. When the door sw itch is pushed IN during a ice making process, the status LED w ill f lash ON and OFF one pulse every second. If the IDI control is in the diagnostic mode it cannot enter the ice making process mode. How to test the IDI (Ice Dispenser Control) boards w hen installed in a product: 1. The icemaker must not be in the park position

(ejector f ingers pointing on 2:00)-(factory side built in w ith the f ingers on 12:00). 2. With the f reezer door closed apply pow er to the product (thus to the IDI boards). This

initiates the pow er up diagnostics procedure. 3. Open the f reezer door and check the diagnostic LED.

(f rom the time that pow er is applied to the IDI board you have one minute to check the results of the pow er up diagnostic procedure). The status diagnostics LED should be ON (continuous for 5 seconds) indicating that everything is ok.

IDI error codes are as follows:

• 2 f lashes, 1 second of f – then repeat the tw o f lashes:

� indicates an optics problem

• 3 f lashes, 1 second of f – then repeat the three f lashes:

� indicates the icemaker is not present (could be caused by the icemaker being in the park position).

• 4 f lashes, 1 second of f – then repeat the four f lashes:

� indicates the relay on the receiver board did not close.

(the receiver board is defective and must be exchanged). When you open the door and the system detects more than one (multiple) error codes you w ill see the f irst error code. Then you have to f ix the f irst error and repeat the test to see if there are any other problems.

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Icemaker Diagnostic & Troubleshooting table

Diagnostic Mode Icemaker faulty Relay bad Optics bad All Good

Pow er-up Diagnostic. The control is pow ered-up w ith the f reezer door closed. The technician w ill then have 60 seconds to open the f reezer door, and 2 seconds f rom then to view the LED output code.

Three f lashes follow ed by a tw o second delay and then a repeat of the three f lashes.

Four f lashes follow ed by a tw o second delay and then a repeat of the four f lashes.

Tw o f lashes follow ed by a tw o second delay and then a repeat of the tw o f lashes.

5 seconds solid ON

How to solve the problem Replace the Icemaker

Replace the IR Receiver

Replace the IR Receiver

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9. Servicing instructions 9.1 Removing the evaporator cover 1. Remove the 6 screw s (D) f rom the evaporator cover.

2. Remove only at the right hand side the rear screw (E) f rom the sliding rails and turn the rails in vertical position.

3. Lif t the evaporator cover out f rom the both hooks (F). 4. Sw ing the right side of the evaporator cover tow ards to you and lif t it out.

D E

F

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9.2 Removing the defrost Bi-metal thermostat 1. Remove the evaporator cover as described

2. Unclip the def rost thermostat f rom the evaporator tube carefully

Defrost thermostat

Def rost thermostat dismantled

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9.3 Removing the evaporator fan 1. Disconnect the w ires 2. Pull the fan blade (A) f rom the fan motor shaf t 3. Push in the retaining clip (B) and unhook it f rom the motor bracket 4. Pull the fan motor dow n to remove him

9.4 Removing the defrost heater 1. Disconnect the fan motor

2. Disconnect all plugs (A) and w ires on the evaporator

3. Remove both screw s (B) f rom the fan baf f le

4. Remove both Styrofoam spacers (C) and take out the fan baf f le complete w ith the fan motor

The heat shield (E) is hooked w ith a clip on the rear side of the inner liner.

A B

C

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5. Slide the heat shield w ith evaporator about 3 cm tow ard the top of the cabinet and disengage the shield f rom the inner liner. 6. Rotate the the heat shield to the side slightly.

ATTENTION: Be careful that the evaporator tube (A luminium) does not break near the connection w ith the copper tube (F).

F

E

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7. Slide the heat shield dow nw ards of the evaporator

8. Unfasten the def rost heater f rom both clamps (G)

9. Slide the def rost heater dow nw ards of the evaporator

G

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9.5 Door Exchange & Adjustment at side by Side flat door / trim kit appliances 9.5.1 Exchange of the door

1. Step: remove at f irst the socket

2. Step: cut the 2 cable f ixations (A)

A

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3. Step: disconnect the plastic w ater tube at the bottom of the door

4. Step: disconnect the door electronic connector on the bottom of the door

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5. Step: unscrew the upper hinge

Now the door is ready to exchange!

6. Step: Pull the plastic w ater tube of the new door through the hinge hole

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7. Step: Connect the door electronic connectors

8. Step: f it tw o new cable f ixations

Important: f ix them at the same place w here the old f ixations w ere.

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9. Step: f inish the door exchange by screw on the upper hinge together w ith the door

9.5.2 Door adjustment (flat door and trim kit appliances) • Upper Hinge Adjustment

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• Lower hinge adjustment

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9.6 Door remove & Adjustment of the doors at a rounded door appliance 9.6.1 Exchange of the door

1. Step: remove at f irst the socket

2. Step: disconnect the plastic w ater tube at the bottom of the door

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3. Step: unscrew the hinge cover then disconnect the connectors for the door electronic

4. Step: Unscrew the upper hinge

Now the door is ready to exchange!

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5. Step: pull the plastic w ater tube of the new door through the hinge hole 6. Step: screw on the upper hinge together w ith the door

7. Step: connect the door electronic connectors 8. Step: f inish the door exchange by screw on the upper hinge cover

9.6.2 Door adjustment (flat door and trim kit appliances) • Upper Hinge Adjustment

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• Lower hinge adjustment

Same as lower hinge adjustment at the flat and trim kit version

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9.7 Handle parts of a rounded door appliance

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9.8 Door gasket exchange at Side by Side for all models • Step 1 : Preparation of Foamed Gasket

The w hole sof t part of foamed gasket is trimmed w ith a blade all along the 4 door side to clear the rigid channel that has to receive the service dart (begin step).

Cut the foamed gasket w ith a blade to discover the rigid channel

Upper sof t part of foamed gasket

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Burr cleaning all along the 4 door side

Foamed gasket corner must be cleaned f rom f lash and burr generated during splic ing

The foamed gasket is ready to receive the service gasket (all 4 side are trimmed of sof t part, the rigid channel is f ree to receive the service dart)

Sof t burr

Rigid channel

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• Step 2 : Gasket replacement

Service insertion into rigid foamed gasket channel

Press the service gasket w ith a hammer in the rigid channel

Rigid channel

Service gasket

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List for Service Gasket

Door Type Capacity Gasket Colour

cooling 20 cf Black f reezing 20 cf Black cooling 20 cf White

f reezing 20 cf White cooling 25 cf Black

f reezing 25 cf Black cooling 25 cf White

f reezing 25 cf White

10. Linked documents

Service bulletin

FRG-SB2004-03-Noise problems at evaporator fan motor-GB.pdf

FRG-SB2004-07-New air buf f le cover for Side by Side-GB.pdf

Technical Info

FRG-TI2005-01-user board modif ication-GB.pdf

FRG-TI2005-02-new sof tw are SBS-GB.pdf

FRG-TI2005-03-modif ication of the low er hinges-GB.pdf

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11. Repair Guide Line

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General Information:

• NTC resistance table page 3• List of failure codes LCD version page 4• List of failure codes 7 – segment display page 5• List for common questions ( customer/end consumer) page 6 - 10• Icemaker Diagnostic ( optical indication ) page 11• Test points for the icemaker page 12• Best position for Lokring connectors on R600a version page 13• New software on the main board ( recovery procedure ) page 14 - 15• Electronic Board OUT PINS page 16• Connectors wiring colours page 17 - 18

Troubleshooting & Diagnostic:

Varios Appliances Faults:

• Sensor failure indication “C” or “SF” page 19• Air baffle failure indication “D” page 20• Communication failure indication “CF” page 21• Compartment temperatures unstable page 22• Fridge temperature too warm and

meat – pan slider drawer iced page 23• Fridge temperature too warm page 24• The appliance does not cool at all page 25• Frozen foods on the two upper fridge shelf’s page 26• Temperature alarm always on page 27 - 28• No ice production page 29• User Interface black out page 30• Mid trans bar too hot ( higher than 50°C ) page 31• Ice formation on the inner liner freezer flap

or roof and light switch page 32• Fridge compartment temperature too warm

and freezer compartment compl. frozen ( -28°C ) page 33• Fridge or freezer open door alarm always on

and red warning LED is flashing page 34• Rattling noise from the appliances page 35• Noise when the customer opens the doors page 36• Iced water presence all around the icemaker page 37• No water out coming on the dispenser unit page 38• Ice formation on the freezer bottom page 39• Temperature in the fridge compartment too warm page 40• Temperature in the fridge compartment too warm ( LCD Version ) page 41

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NTC RESISTANCE V/S TEMPERATURE AND ACCURACY

Temperature(°C)

NTCresistance

(Ohm)Accuracy

(± °C)Temperature

(°C)NTC

resistance(Ohm)

Accuracy(± °C)

10 5348 0,6 -13 17429 0,79,5 5478 -13,5 179179 5611 0,6 -14 18420 0,7

8,5 5748 -14,5 189398 5883 0,6 -15 19474 0,7

7,5 6033 -15,5 200277 6182 0,6 -16 20596 0,8

6,5 6334 -16,5 211846 6491 0,6 -17 21791 0,8

5,5 6652 -17,5 224175 6818 0,4 -18 23063 0,8

4,5 6989 -18,5 237294 7164 0,4 -19 24418 0,8

3,5 7344 -19,5 251283 7529 0,4 -20 25862 0,8

2,5 7720 -20,5 266202 7916 0,4 -21 27402 0,9

1,5 8117 -21,5 282101 8325 0,4 -22 29044 0,9

0,5 8538 -22,5 299060 8758 0,4 -23 30797 0,9

-0,5 8993 -23,5 31717-1 9216 0,4 -24 32668 0,9

-1,5 9455 -24,5 33650-2 9701 0,4 -25 34666 0,9

-2,5 9954 -25,5 35715-3 10215 0,4 -26 36800 1

-3,5 10483 -26,5 37922-4 10759 0,4 -27 39082 1

-4,5 11044 -27,5 40281-5 11337 0,4 -28 41521 1

-5,5 11638 -28,5 42803-6 11949 0,6 -29 44130 1

-6,5 12269 -29,5 45502-7 12598 0,6 -30 46921 1

-7,5 12938 -30,5 48390-8 13287 0,6 -31 49910 1

-8,5 13648 -31,5 51483-9 14019 0,6 -32 53111 1

-9,5 14401 -32,5 54797-10 14795 0,6 -33 56541 1

-10,5 15202 -33,5 58348-11 15620 0,7 -34 60218 1

-11,5 16052 -34,5 62155-12 16497 0,7 -35 64161 1

-12,5 16956

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List of Failure Codes for: LCD – version

WHY….. BECAUSE"SF" is blinking on display Freezer ? Freezer probe sensor has to be checked by SERVICE.

Don't worry, the appliance runs at default set-point.

"SF" is blinking on display Refrigerator ? Refrigerator probe sensor has to be checked by SERVICE.Don't worry, the appliance runs at default set-point.

"D" blinking on display Refrigerator ? Air baffle device has to be checked by SERVICE

"AF" is blinking on display Refrigerator ? Ambient probe sensor has to be checked by SERVICE.Don't worry, the appliance runs at default set-point.

Freezer too warm or powered the first time."--" is blinking on the display Freezer ? Press OK button to turn OFF the buzzer

and wait about 6 hour for correct temperature inside theFreezer.

"-9°C or more" is blinking on displayFreezer ?

Long-black out activated while you was away.

Press OK button to turn OFF the alarm.

Communication between Control Board and"CF" is blinking on display Freezer ? Control Panel has to be checked by SERVICE.

Don't worry, the appliance runs at default set-point.

Ice-maker function could be OFF. Turn Ice-makerfunction ON by pressing the right push-button.

Appliance doesn't make ice? Check the if tap is open and the water is deliveredby pressing water dispenser paddle.To use the traditional methods to make ICE waitingfor the SERVICE check.

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List of Failure Codes for: 7 - segment display -version

WHY….. BECAUSE"C" is blinking on display Freezer ? Freezer probe sensor has to be checked by SERVICE.

Don't worry, the appliance runs at default set-point.

"C" is blinking on display Refrigerator ? Refrigerator probe sensor has to be checked by SERVICE.Don't worry, the appliance runs at default set-point.

"D" blinking on display Refrigerator ? Air baffle device has to be checked by SERVICE

Freezer too warm or powered the first time."--" is blinking on the display Freezer ? Press alarm reset button ( bell symbol ) to turn OFF the

buzzerand wait about 6 hour for correct temperature inside theFreezer.

"-9°C or more" is blinking on displayFreezer ?

Long-black out activated while you was away.

Press alarm reset button ( bell symbol ) to turn OFF thebuzzer.

Communication between Control Board and"CF" is blinking on display Freezer ? Control Panel has to be checked by SERVICE.

Don't worry, the appliance runs at default set-point.

Ice-maker function could be OFF. Turn Ice-maker function ON by pressing the right push-button.

Appliance doesn't make ice? Check the if tap is open and the water is deliveredby pressing water dispenser paddle.To use the traditional methods to make ICE waitingfor the SERVICE check.

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List of common questions from customer / end consumer

LCD - version

How works........ ? Answer

Fast-freezing The Compressors runs 24 hours continuosly.

Super-cool The Refrigerator runs 6 hours at the minimumset-poit (0°C)

Party mode It is a 30 minutes timer to cool down faster abottle of sparkgling wine put in the Freezer(anywhere)

Ice-mode It gives you the chance to choose betweencrushed ice or cubed ice (usually ice is deliveredin cubed mode).

Vacation Fridge compartment stop to run. You can leavefridge door closed because every 30 minutes thecompartment is refreshed for 2 minutes to avoidgrowing bacteria.

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How works........ ? Answer

Sixth-Sense Fridge Fridge compartment runs automatically at colderset-point when the temperature rising because adoor open. In this way the temperature inside thefridge is recovered faster.

Sixth-Sense Freezer Freezer compartment runs automatically at colderset-point when the temperature rising because adoor open. In this way the temperature inside thefreezer is recovered faster.

Water Filter Indicator It is a 20 levels indicator of the water consumptionstarting from F99%. You can reset it fromF20% to F1% after a Filter replacement pressingfor at least 3 seconds the button.

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List of common questions from customer / end consumer

7 – segment - version

How works........ ? Answer

Fast-freezing The Compressors runs 24 hours continuosly.

Super-cool The Refrigerator runs 6 hours at the minimumSet - point (0°C)

Ice-mode It gives you the chance to choose betweencrushed ice or cubed ice (usually ice is deliveredin cubed mode).

Vacation Fridge compartment stop to run. You can leavefridge door closed because every 30 minutes thecompartment is refreshed for 2 minutes to avoidgrowing bacteria.

Water Filter Indicator It is a 3 levels indicator of the water using startingfrom GREEN. You can reset it every time after aFilter replacement pressing for at least 3 secondsthe button.

Note :

Party Mode , Sixth-Sense for fridge and freezer compartment are not applicablefor the Side by Side with numeric display !

Page 74: Smeg016 Side by Side Whirlpool-GB (1)

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List of common questions from customer / end consumer

LCD – version

How works........ ? Answer

Freezer Temperature button: This button needs to set up the Freezertemperature set-point from -24°C to -18°C

Fridge Temperature button: This button needs to set up the Fridgetemperature set-point from +2°C to +6°C

Menu button: This button needs to navigate among thefunctions available (Party mode, Fast-freezing,Super-cool and Vacation)

Ice ON/OFF button: This button needs to engage/disengage theIce-Maker and the functions related with it(Ice-mode).

OK button: This button needs to engage/disengage thefunction selected by Menu button. It can beused to switch OFF the buzzer when active(Mute mode).

Std.by button: This button needs to switch ON/OFF theappliance without remove the power supply.It must be pressed during 3 seconds.

Ice mode button: This button needs to engage/disengage theCubed/Crushed ice mode (it will change theblades rotation).

Dispenser lamp button: This buttons needs to switch ON/OFF thedispenser lamp (the dispenser lamp will beswitched ON every time the paddle is pressed).

De-frost: It is a function that automatically engage theDe-frost HEATER when the bimetal sensor isclosed (ice on evaporator) and 8 hours ofcompressor running are elapsed. De-frost stopautomatically when bimetal open.

No-frost: No-frost means that the cooling is made bymeans cold air circulation.

Long black-out: Your appliance has got the following function:an alarm will be activated after a powerrestoring if the appliance was in the ONcondition when the black-out occurred. Thealarm is engaged just in case that temperaturevalue inside the unit has risen above -8°C.

Long black-out alarm: The temperature value detected at the momentof power restoring is displayed (blinking)

until the OK button will be pressed

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List of common questions from customer / end consumer

Numeric display – version

How works........ ? Answer

Freezer Temperature button: This button needs to set up the Freezertemperature set-point from -24°C to -18°C

Fridge Temperature button: This button needs to set up the Fridgetemperature set-point from +2°C to +6°C

Ice ON/OFF button: This button needs to engage/disengage theIce-Maker and the functions related with it(Ice-mode).

Alarm reset button: This button needs to switch OFF the buzzerwhen active ( Mute mode ).

Std.by button: This button needs to switch ON/OFF theappliance without remove the power supply.

Ice mode button: This button needs to engage/disengage theCubed/Crushed ice mode (it will change theblades rotation).

Dispenser lamp button: This buttons needs to switch ON/OFF thedispenser lamp (the dispenser lamp will beswitched ON every time the paddle is pressed).

De-frost: It is a function that automatically engage theDe-frost HEATER when the bimetal sensor isclosed (ice on evaporator) and 8 hours ofcompressor running are elapsed. De-frost stopautomatically when bimetal open.

No-frost: No-frost means that the cooling is made bymeans cold air circulation.

Long black-out: Your appliance has got the following function:an alarm will be activated after a power restoringif the appliance was in the ON condition whenthe black-out occurred. The alarm is engagedjust in case that temperature value inside theunit has risen above -8°C.

Long black-out alarm: The temperature value detected at the momentof power restoring is displayed (blinking) untilthe OK button will be pressed.

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Icemaker Diagnostic ( optical indication )

Preparation for the Service Diagnostic:

Step 1: Fix the emitter flap with a tape in closed position and close the door.Step 2: Switch of the icemaker on the user board.Step 3 :Open the freezer door.

(The technician will then have 60 seconds to open the freezer door.)Step 4: Hold the light switch to simulate a closed door.Step 5: Switch on the icemaker on the user board.Step 6: Listen to the receiver LED output code.

(After opening the freezer door, the technician has 2 seconds to see the code.)

LED output failure indication:

2 flashes, 1 second off , 2 flashes again: Indicates an optical problem Solution: Change the IR Receiver

3 flashes, 1 second off , 3 flashes again: Indicates an icemaker fault Solution: Change the icemaker

4 flashes, 1 second off , 4 flashes again: Indicates an defect relay Solution: Change the IR Receiver

If the LED is solid on for min. 5 seconds, everything is correct working.

Note : If the system detects more then one error code, you will see the first error code.Then you have to fix the first fault and repeat the test, to see if there exist anyother problem.

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Test points for the Icemaker

N = Neutral side of lineM = Motor connectionH = Heater connectionT = Thermostat connection (bimetal)L = L1 side of lineV = Water valve connectionT-H= Bridge over to start rotate the shut off arm

Power ON Test conditions :

Test points L + N � voltage checkbetween L + N there must be a Voltage ~ 230 V.Make sure your test probes go into the test points for at least 12 mm

Test points T + H � motor and bimetal-thermostat checkTest points T + H will verify if the bimetal thermostat is open or closed.Connect T + H with an insulated piece of wire ( 1,5 mm² ) to run the motor.If the motor doesn’t run, replace the module and motor assembly.If the motor runs, replace the bimetal-thermostat on condition thatthe temperature on the ice-mould is colder than -9 °C and the bimetal is not closed.

Test points T + H � mould heater checkConnect T + H with an insulated piece of wire ( 1,5 mm² ) to run the motor.After about 1/2 rotation of the ejector you can feel the heat up of the heater in the mould.If not – the heater is defective and the complete mould should be replaced.

Test points L + V � water valve checkConnect L + V with an insulated piece of wire ( 1,5 mm² ).The valve should switch on and water should flow into the mould.Hint : If the mould heater is defective the valve will be not activated.

ATTENTION :Water is sprinkling from the roof of the freezer into the freezer if youdon’t place or hold a bottle/crisper under the water tube on the roof !

Test points M + N � ice maker motor checkConnect M + N with an insulated piece of wire ( 1,5 mm² ).The motor runs.

Power OFF Test conditionsTest points L + H � mould heater checkTest points L + H will check the resistance of the heater (approx. 280 Ohms)Replace the mould and heater assembly if the value differs.

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Best position for Lokring connectors on R134a and R600a version

By opening of the cooling cycle, the picture below show you the bestpositions to make a new connection for the Lokring connectors.

High pressure ->compressor to condenser

Condenser outcomingto the filter dryer.

Suction pressure ->outcoming evaporatorto the compressor

Incoming to the filter dryer

Low pressure ->capillary tube to theevaporator incoming

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New software on the main board ( recovery procedure )

The following procedures shall be performed when a Damper alarm is present:

Go back to normal procedur.NOTE: compressor start noearler than 7 minutes after

recovery damper procedure

Is Damper blocked(no feedback after 90

seconds from themotor activation)?

NO

Air baffle recovery procedure

Compressor and bothfans OFF,

independently fromthermostatic and

defrost controlalgorithms

YES

Continue trying to moveDamper (open or close),

independently fromthermostatic and defrost

control algorithms.

YES

Has Damper moved?

YES

Is "Recovery Damperprocedure" time >=

1hour?

NO

Deactivate "Recovery Damperprocedure" until Freezer sensor

cut OFF temperature isreached OR for MAX. 12 hours

YES

YES

Page 80: Smeg016 Side by Side Whirlpool-GB (1)

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New software on the main board ( recovery procedure )

In case of too cold temperature in the fridge compartmentthe following procedure shall be run:

Go back to normal procedure(included Recovery Damper).NOTE: compressor start no

earler than 7 m inutes.

Is Fridge temperature<= -3°C

NO

Fridge recovery procedure

YES

Is Damperclosed?

NO

YES

Compressor and bothfans OFF,

independently fromthermostatic and

defrost controlalgorithms

Has Fridgetemperature reachedON Fridge set-point YES

NO

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Electronic Board OUT - PINS

Pin 1 – Freezer LinePin 2 – Door LinePin 3 – Receiver IDI LinePin 4 – Damper LinePin 5 – Lamps LinePin 6 – Freezer Lamp Feed-back (Line)Pin 7 – Refrigerator Lamp Feed-back (Line)Pin 8 – Ice-Maker Ice Valve Return (Line)Pin 9 – Water Valve Feed-back (Line)Pin 10 – N.C.Pin 11 – Emitter IDI Neutral (Neutral)Pin 12 – Freezer Lamp Load (Neutral)Pin 13 – Refrigerator Lamp Load (Neutral)Pin 14 – De-frost Heater (Neutral)Pin 15 – Ice-Maker Load (Neutral)Pin 16 – Receiver IDI Load (Neutral)

Pin 1 – Bimetal Feed-back (Neutral)Pin 2 – N.C.Pin 3 – Freezer Lamp Feed-back xReceiver IDI (Line)Pin 4 – N.C.Pin 5 – Damper Feed-back (Line)Pin 6 – Emitter IDI Line (Line)Pin 7 – Damper Load (Neutral)Pin 8 – Evaporator Fan Load (Neutral)Pin 9 – N.C. (Neutral)Pin 10 – Door Neutral (Neutral)Pin 11 – Door RX (Signal)Pin 12 – Door TX (Signal)

16 15 14 13 12 11 10 98 7 6 5 4 3 2 1

12 11 10 9 8 76 5 4 3 2 1

6 5 43 2 1

4 32 1

Pin 1 – Ice-Maker Ice Valve Return (Line)Pin 2 – Water Valve Feed-back (Line)Pin 3 – CP Fan Line (Line)Pin 4 – Ice-Maker Ice Valve Neutral (Neutral)Pin 5 – Water Valve Neutral (Neutral)Pin 6 – CP Fan Load (Neutral)

Pin 1 – LinePin 2 – Compressor command (Line)Pin 3 – Neutral

Pin 1 – Freezer Probe Common (Signal)Pin 2 – Fridge Probe Common (Signal)Pin 3 – Freezer Probe (Signal)Pin 4 – Fridge Probe (Signal)

Page 82: Smeg016 Side by Side Whirlpool-GB (1)

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Connectors Wiring Colours

4

36

1

MAIN BOARD 16POL.

8

1

16

9

MAIN BOARD 12POL.

6

1 7

16

MAIN BOARD SENSORS

2

1

4

3

2

4

6 3

1

CABLING EVAPORATOR

MAIN BOARD 6POL FAN /EVAPORATOR

1

3 4

6

2 1

HEATING ELEMENT EVAPORATOR.

EVAPORATOR INNERLINER REAR SIDE

12

LIGHT FRIDGE

Page 83: Smeg016 Side by Side Whirlpool-GB (1)

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Connectors Wiring Colours

DAMPER

3

1

ICE MAKER

1

4

RECEIVER

1

8

EMITTER

1

4

1

3 6

4

6POL SIDE SUPPORT SWITCH

1

3 6

4

6POL SUPPORT SWITCH

6

1

6POL LEFT TOP SIDE (DOOR)6

1

6POL FREEZER DOOR TOP

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Troubleshooting & Diagnostic:

Sensor failure indication “C” or “SF” on the display:

Check on which compartmentside you have the sensor failure

indication.

Check the resistance valueaccording to the temperature

table on page 3 in thisdocument.

Sensor O.K Sensor defect

Check the connectionsto the main board

Connections O.K

Change the board

Change the sensor

Page 85: Smeg016 Side by Side Whirlpool-GB (1)

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Troubleshooting & Diagnostic:

Air baffle failure indication “D” on the display:

Check if the damper is blockedby iceformation

Check the connections to thedamper and feedback signal at

the Main Board ( pin5/12)

Change the damper

Connections O.K

YesNo

Check the connections to thedamper and feedback signal at

the Main Board ( pin5/12)

Prepair the appliances with theService Solution “ New air buffle

cover kit” as descriped in theService Bulletin: FRG-SB2004-07-New air buffle cover for Side by Side-GB.pdf

damper is O.Kdamper is defect

Change the damper

Check the damper

Connections O.K

Page 86: Smeg016 Side by Side Whirlpool-GB (1)

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Troubleshooting & Diagnostic:

Communication failure indication “CF” on the freezer display and buzzer ON.

What you have to check for bad connections:

Communication failure betweenMain Board and User Board.

Check the connections ( see pictures )

If the connections are all good.

Replace the User Board and if the problempersist, replace the Main Board

PINs:� DAMAGED� DIRTY� NOT PROPERLY

INSERTED

CONNECTORs:� DAMAGED� DIRTY� BATHED� NOT PROPERLY

COUPLED

BOARD CONNECTORS:� CRUSHED� DIRTY� DIRTY PINs� NOT PROPERLY SOLDERED

WIRES:� CUTTED� BURNED

Page 87: Smeg016 Side by Side Whirlpool-GB (1)

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Troubleshooting & Diagnostic:

Compartment temperatures unstable

The picture below shows you a evidence of a bad repair, discovered on internal tubing( no professional repair ).

In this case it is necessary to replace the appliances !

Check if the quantity of cooling gas is inline with the quantity printed on the

Service sticker.

Make a repair on the cooling cycle

If not

Page 88: Smeg016 Side by Side Whirlpool-GB (1)

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Damper will not open.

Change the damper

Check if the damper is always in closed position.

Meat – pan slider is iced ?

Check if there is the old slider inside ( big hole ).

Troubleshooting & Diagnostic:

Fridge temperature too warm and meat – pan slider drawer iced

Test points on the air baffle

1 = load, violet (N)2 = line, brown ( L )3 = feedback, orange (L)

1

3

Pin 1 ( N ) toPin 2 or Pin 3must be 230V

Page 89: Smeg016 Side by Side Whirlpool-GB (1)

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Troubleshooting & Diagnostic:

Fridge temperature too warm

Sensor defect

Change the sensor. Thefailure indication on thedisply will be shown onlythe first 10 minutes. Tosee the the indicationagain, plug out and plugin the appliances.

Check the sensor resistance valueaccording to the temperature table on

page 3 in this document.

Sensor o.k.

Check with a leakage spray allsoldered places or measure thepressure in the cooling cycle.

If there exist a leakage or there is not enough cooling gas inside,make the repair to the present valid regulations ofcooling cycles.

Page 90: Smeg016 Side by Side Whirlpool-GB (1)

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Troubleshooting & Diagnostic:

The appliance does not cool at all

Reason: The thermo - fuse is open.

At every plug in, the product starts with the ”defrost phase” and if the fuse or the defrost-heateris in “open circuit” condition, the appliance remains in that state.

Procedure how to check ,if the thermo - fuse is good:1. Unplug the appliance2. Remove the rear panel3. Open the main control board box4. Disconnect only the 12-pole connector.

With a multimeter check the ohm value between the two following points:Blue wire ( Pin 1 ) of the 12-pole connector (disconnected) and brown wire ( Pin 1 )of the16-pole connector (connected).Between the two points we have to found the ohm value of the defrost-heater ( 83-94Ω ).If the result is “open circuit”, that means the thermo fuse is defect or there exist a bad connectionor a wire problem. Than you must check the connectors and the wires

16-pole connectorPin 1 brown cable.

12-pole connectorPin 1 blue cable.

Resistant value must be between83Ω and 94Ω !

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Reason: The capacitors in the mainelectronic board is loosing capacity.

Change the main board and follow thedescription described in theService Bulletin: FRG-TI2005-03-modification of the lower hinges-GB.pdf

Troubleshooting & Diagnostic:

Rattling noise from the appliance.

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Troubleshooting & Diagnostic:

Temperature alarm always on.

Possible reason: Evaporator completely iced.Possible reason:Gas leakage.

Check with a leakage spray allsoldered places or measure thepressure in the cooling cycle.

If there exist a leakage or there is notenough cooling gas inside, make therepair to the present valid regulationsof cooling cycles.

Thermofuse & bimetal Defrost heater Main Board

Could be theresult of defect….

Check the resistancevalue of the heatingelement. It must bebetween 84-94 Ω

Bimetal check: There must me a electricalcontinuity between the orange and white wires.

Thermofuse check: There must me a electricalcontinuity between the brown and blue wires.

If everything is checkedand correct working,you have to change theMain Board.

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Troubleshooting & Diagnostic:

Temperature alarm always on.

How to check the temperature at the icemaker air duct:

Note: The temperature reading must be taken for4 minutes with both doors closed. It should be at least –19°C

Temperature sensor in the air duct.

Wrong temperature.

Temperature alarm ( - - )

Page 94: Smeg016 Side by Side Whirlpool-GB (1)

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Reason : Old boards in theappliances. Capacitors loose

capacity.

Appliances which are produced before week30/2004, it is necessary to change both electronicsMain Board and User Board.

Appliances produceded after week 30/2004 youhave to change only the Main Board.

Follow the instruction, described in theService Bulletin: FRG-TI2005-02-new software SBS-GB.pdf

Troubleshooting & Diagnostic:

User Interface black out.

Page 95: Smeg016 Side by Side Whirlpool-GB (1)

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Troubleshooting & Diagnostic:

Mid trans bar too hot ( higher than 50°C ).

Reason : The compressor / condenser fan doesnot work.

Check the connection of the fan.

If the connection iso.k., change the fan.

Mid trans bar

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Troubleshooting & Diagnostic:

Fridge compartment temperature too warm andFreezer compartment is compl. frozen ( - 28°C ).

Reason: The sensor wires are inverted at the connector side( freezer wire in the refrigerator connector position and opposite ).

Change the connector position.

4 32 1

Freezer Sensor :Pin 1 = blue wirePin 3 = brown wire

Fridge Sensor :Pin 2 = blue wirePin 4 = brown wire

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Possible reason:Fridge door switch defect.

Possible reason:Freezer door switch defect.

Check on the main board thePin 7 at the 16pol connector( feedback signal to the main board ).

Check on the main board thePin 6 at the 16pol connector( feedback signal to the main board ).

If the connections are o.k.,change the door switch.

If the connections are o.k.,change the door switch.

Troubleshooting & Diagnostic:

Fridge or freezer “open door alarm” always ONand red LED is flashing.

Page 98: Smeg016 Side by Side Whirlpool-GB (1)

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Reason: The capacitors in the mainelectronic board is loosing capacity.

Change the main board and follow thedescription described in theService Bulletin: FRG-TI2005-03-

modification of the lower hinges-GB.pdf

Troubleshooting & Diagnostic:

Rattling noise from the appliance.

Page 99: Smeg016 Side by Side Whirlpool-GB (1)

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Check if water drops out from the waterout coming tube ( top ) for the ice maker.

In this case, the valve does not closeComplete by particle like rost etc.Therefore you have to change the valve.

Check if there will be taken toomuch water quantity every cycle.

If yes, follow the instruction bellow toadjust the water quantity filling.

Water fill adjustmentThe quantity of water is time regulated and is serial adjusted to 7,5 seconds,that estimates 125 ccm water.

When the small hole is centred in the largerhole (see picture 1)the water fill adjustment is for 7,5 seconds filltime (normal).

Turning the water level adjustment screw(see picture 2) moves the contactin relation to the contact ring segment (seepicture 3).

Turning the screw clockwise= decreases water fillingTurning the screw counter-clockwise= increases water filling

A complete rotation (360°) effects a filling of40 cm³ water (~ 2,4 sec.)A half rotation (180°) effects a filling of 20cm³ water(~ 1,2 sec.)

Note : Only one rotation is possible. Further adjustment could damage the module !If the adjustment screw falls out, just put it back in and align the hole in the sight holeas shown in picture 1.

Troubleshooting & Diagnostic:

Ice water presence all around the ice maker.

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Troubleshooting & Diagnostic:

Ice formation on the freezer bottom.

Reason: The membrane on the outcoming tube to the drip trayis loosing ( falling down ). In this case warm air with humidity enterinto the freezer compartment and cause the ice formation.

Check the correct position of themembrane, as shown in the picture below.

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Reason: Wrong position of the Bimetal - and Safty – thermostat,placed on the evaporator in the freezer compartment. If thesurface is looking to the evaporator ( down ), the defrost cycle istoo short and not complete finished. Therefore we have the riskof compl. ice formation on the evaporator ( isolate ). That meansnot enough cold air is coming to the fridge compartment.

The picture below, shows you the correctposition of it. To avoid a rotation of this part,fix the cable of it with wire stripes.

Fix the cableat this place.

Troubleshooting & Diagnostic:

Temperature in the fridge compartment too warm.

Page 102: Smeg016 Side by Side Whirlpool-GB (1)

41

Sensor channel

Reason : Air leakage in the rear side of the multi flow channel.The adhesive tape does not close the channel of the sensor

complete. In this case we have a direct air circulation betweenthe both air channels left and right side to the sensor channel.

( see the picture below ).

Air channel

Air channel

Leakage area

To solve the problem, close the sensor channel witha adeshive tabe around the corners, see picture.

Troubleshooting & Diagnostic:

Temperature in the fridge compartment too warm ( only LCD version ).