Smile…You’re At Work!Job Satisfaction with the Job Characteristics Model

What is the JCM?

Meaningfulness of the Work

Task Significance

Task Identity

Skill Variety

Autonomy  Feedback

High Motivation, High-quality Performance, High job Satisfaction, Low Absenteeism, and Low Turnover

Skill Variety - The range of tasks performedTask Identity - The ability to complete the whole job from start to finishTask Significance - The impact of the job on others

The extent of discretion and freedom an employee has over

his or her tasks

The extent to which the job provides the employee with

information about the effectiveness of his or her performance

Meaning… • You are Happier in your job when…..

• You have multiple types of tasks that need your attention

• You are the Main/Only person on the Task (Seeing it for start to finish)

• The Completed Task makes a difference in the workplace

• You are not Micro-Manage in the workplace

• You know the Results of your job performance on the Completed Task

A Way to Measure your Happiness!

• Motivational Potential Score (MPS)• An index of how likely a job is to affect an employee's attitudes and behaviors.

MPS Skill Variety Task Identity Task Significance Autonomy Feedback

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Jobs that are high in motivating potential must be also high on at least one of the three factors that lead to experienced meaningfulness, and also must be high on both Autonomy and Feedback.

Some of the Most Satisfying Jobs!Firefighters

Authors

Physical Therapists

Ask Yourself…• Do I work on the same projects all the time?

• Is my work becoming mundane?

• Do I get to see the affect my project has on the workplace?

• Does my project/performance make a difference?

• Do I have freedom in the workplace?

• Do I get real feedback from management that can help me become better?

The Answer…

High Job Satisfaction

Low Job Satisfaction

NO

YES

How to Change your JS!

• Ask for more Responsibility in the Workplace

• Ask for more Variety in Tasks

• Prove that you do not need to be Micro-Managed

• Ask for Good and Bad feedback from managers

• Change Jobs

Contact…

@Astra_Careers

Facebook/AstraSolutions

LinkedIn/KellyLoudermilk

Credits…

• http://www.oxfordreference.com/view/10.1093/oi/authority.20110803100021207

• http://en.wikipedia.org/wiki/Job_satisfaction#Motivating_Potential_Score

• http://www.livescience.com/1431-survey-reveals-satisfying-jobs.html