[smoov.me CRM]

smoov.me CRM gives you complete management

control from targeted messaging, portal health review to

events monitoring in an effortless environment.

[Overview of smoov.me CRM]

Overview of smoov.me CRM

User Mgmt [Micro]

Targeted Marketing

Event Monitoring

Contextual Targeting

Demographic Targeting

Export User Data

ActionsSmoov Inbox | Events | Contacts

SMS | Email | USSD

Web Metrics [Macro]

Daily visits

Visitor browsers

Visitors from which country

Entry point

Length of visit

Duration on site

Tracking of Visitors

Tracking of Pages

Tracking of Entrance and Exits

Setting of Goals

User Management analyzes your

portal users and lets you act on them based

on contextual information.[smoov.me CRM User Mgmt]

smoov.me CRM – User Mgmt• Mass manage community flagship apps

Inbox, Contacts, Events, App+• Targetable by context and demographic rules

SmoovFlagship Control

smoov.me CRM – User Mgmt• Easily create campaigns on targeted groups segmented by contextual or

demographic data.• Deliver via conventional SMS, Email, Smoov Inbox or USSD!

Targeted Marketing

smoov.me CRM – User Mgmt• Monitor Events to perform actions depending on milestones

hit by the user.

Events Monitoring

smoov.me CRM – User Mgmt• Data can be exported out of the CRM via API calls or download of

CSV files.

Export Data

Web Metrics presents a macro view and gives

control over your portals’ health.

[smoov.me CRM Web Metrics]

smoov.me CRM – Web Metrics

• Dashboard view of app healthDashboard Master View

smoov.me CRM – Web Metrics• Visitors Counts, Duration• Page Hits, Location, Timings Visitors 

Metrics

smoov.me CRM – Web Metrics

• Most action upon pages and buttons

• Duration on pages

• Exit Rates

Pages and Actions

smoov.me CRM – Web Metrics• Track SEO efforts, Organic Growth rate• Track Advertising efforts, campaigns• Exit / Stuck points

Entry and Exit Points

smoov.me CRM – Web Metrics

• Set Goals based on metrics, page rules

• Monitors and alerts when goals are reached

Goals Settings

Smoov

Community | Content | Context | Commerce

About Smoov

Smoov is the pioneering innovative mobile platform provider that simplifies the complications of a mobile channel engagement. Smoov.me platform provides a holistic approach for business to rapidly develop, deploy and monetize content and services.

For more information, please visit www.smoov.me

We are the leading consultant and servicing partner in Singapore for mobile platforms, mobile commerce and mobile channel engagements. We make a difference (as one of the six selected companies of IDA’s Digital Concierge Programme) by catalysing the growth of mobile services ecosystem in Singapore through:

1.Encouraging more pervasive use of the mobile channel by businesses and communities;

2.Accelerating the development of informational, transactional, location-based and mobile-commerce services by ICT solution providers through common reusable content and functionalities; and

3.Encouraging greater adoption and usage of mobile services through making a wide variety of richer and more personalized mobile services.

www.smoov.me

© 2010 Smoov Pte LtdAll Rights Reserved.

No part of this document may be reproduced in any form, by photocopy, microfilm, xerography, or any other means, or incorporated into any information retrieval system, electronic or mechanical, without any written permission of the copyright owner.

smoov.me CRM gives you complete management control from targeted messaging, portal health review to events monitoring in an

effortless environment.

[smoov.me CRM]

Schedule of Fees for CRM consumables

Consumables Cost

Outgoing SMS $0.05 cents per SMS

USSD InstantNotification

$0.04 cents per USSD push

Smoov FlagshipInbox Message and Calendar Events

Free