smrp conference

by Performance

by Professionals

Safety

education

networking

optimization

productivity

maintainability

opportunity

excellence

innovation

reliability

SolutionS

RegisteR today atwww.smrp.org/conference/2010

octobeR 18–21, 2010Frontier Airlines Center

MilwAukee, wisConsin

dear sMRP Members,it is my pleasure to welcome you to and introduce the largest independent global maintenance and reliability conference supporting your industry! We encourage you and your colleagues to be a part of the 18th annual sMRP conference...held in Milwaukee, Wisconsin, this october.

our theme, “driven by Performance, Powered by Professionals,” is reflective of this year’s energized agenda. the Conference Committee has worked with great diligence to meet your expectations of providing some immediate value to your own professional expertise, and to deliver broadened principles of Best Practices, enabling gains for your organization’s continued reliability journey.

the conference has maintained and broadened our core educational offerings with a record number of papers submitted, making this a truly high-quality educational experience. Following many years of past successes, we will continue with: the six tracks of Practitioner Presentations, full and half-day workshops (now Monday and thursday), Plant tours (thursday), exhibits, CMrP exams, networking receptions, Committee Meetings and the sMrP Annual Business Meeting. our exhibition Hall and educational sessions are located in the Frontier Airlines Center, conveniently located next to our conference hotels in downtown Milwaukee.

Based on feedback, we have implemented some additional conference enhancements. we will officially kickoff with workshops on Monday; have a sMrP Bok booth available throughout the conference for questions; offer panel discussions with subject matter experts; invite you to two off-site networking receptions in addition to the two receptions in the exhibit Hall; give you personal interaction time with the keynote speaker; and for the golfers, we’ve provided a chance to play one of the most challenging golf course layouts in the Midwest — now on sunday afternoon so you don’t have to miss a second of the conference.

You won’t want to miss our keynote speaker, Clyde Fessler, former Vice President of Business Development for Harley-Davidson Motor Company for over 20 years. As always, the growing exhibition will be widely accessible from Monday evening through wednesday morning. You will have the opportunity to dialogue with industry professionals regarding the latest in their offerings and developments to help you in your day-to-day operations.

the Milwaukee area offers some great opportunities to out-of-town visitors. the sMrP Conference Committee has provided conference attendees some of the best of these opportunities. our tuesday evening reception is at the Harley-Davidson Museum where you will get a feel for the freedom, camaraderie and pride that Harley-Davidson riders experience every time they fire up their motorcycles. Additionally, we have added a wednesday evening plant tour and reception at the well known MillerCoors Brewery. this extensive tour will take you through various departments of the massive brewery, including the brew house, packaging center and historic underground caves. You will see the production lines in operation and get a real glimpse at how quickly and efficiently the macro-brewery lines operate. For those that might generate a thirst from the tour, a sampling will be available afterwards.

the creative energy that has been put forth by this year’s Conference Committee assures us of another successful event. i want to thank the dynamic conference team, our track leaders, the officers, directors and committee chairs who have all contributed to the conference.

For those regular attendees, i think you would agree that every year the sMrP Annual Conference only gets better! we are confident that this year’s conference has all the elements to continue this tradition. Join us as we carry on sMrP’s mission to “promote and advance reliability excellence worldwide.” i look forward to meeting each of you at the 2010 sMrP Annual Conference — see you in Milwaukee!

be saFe and be ReLiabLe.

cRaig seiboLd, cMRP, Pe 2010 sMRP conference chair

Welcome

Reasons to attend the sMRP annuaL conFeRence

PoWerfUl

1. tiMe is Money and sMRP WiLL save you both — From the educational sessions to the exhibit hall to the informal exchanges during networking events, you are guaranteed to discover new M&r solutions to streamline your workflow, reduce errors and increase productivity.

2. Make a MoRe eFFicient PuRchasing decision — see the equipment in person and compare product features side-by-side on the show floor. You’ll easily make up the time out of the office by holding a year’s worth of business meetings in just three short days.

3. LeaRn a “best PRactice” that WiLL iMPRove youR PRoFitabiLity — explore six conference tracks filled with current, innovative and quality content from our Five Pillars of sMrP’s Body of knowledge. the roi on that knowledge will more than pay for your trip!

4. Make suRe you’Re a vaLuabLe asset to youR coMPany — keep up with the latest M&r issues and topics as you mingle and network with colleagues who can offer you new ideas and exchange contact information to build future business opportunities.

5. hoW do they do that? PLant touRs PRovide an in-PeRson, in-dePth LeaRning exPeRience — sign up for instructive plant tours at the Harley-Davidson, MillerCoors and Jones water reclamation Facilities, a unique opportunity to get up-close-and-personal advice from large M&r operations.

6. has the econoMy aFFected youR WoRkFoRce? Find a neW job oR a neW eMPLoyee at sMRP’s 2nd annuaL job FaiR. Make a PeRsonaL connection that can iMPact youR caReeR — now or in the future!

7. education and netWoRking that continue Long aFteR the conFeRence cLoses — sMrP’s valuable members-only conference is just a sampling of what you’ll find on our member’s only web site. using our membership directory, library of past conference presentations and Solutions articles, as well as, regional workshops and Chapter offerings, ensures that your membership can benefit you year-round.

clyde Fessler, now retired Vice President of Business Development for Harley-Davidson Motor Company, played an integral role in the company’s dramatic turnaround. Clyde’s presentation captures the elements of the Harley-Davidson turnaround story — where designing reliability into its products and manufacturing has become one of the critical foundational aspects of this success story. By sharing this intriguing story, Clyde also challenges his audiences to a renewed and heightened level of professional and personal achievement.

Keynote Presentation

2 sMrP 18tH AnnuAl ConFerenCe • oCtoBer 18–21, 2010 www.sMrP.org/ConFerenCe/2010 3

Join smrP in thanKing tHis YeAr’s Current sPonsors For tHeir

geneRous and vaLued suPPoRt!

Put youR caReeR in geaR at sMRP’s 2nd annuaL job FaiR Monday, octobeR 18 • 1:00 pm – 5:00 pmcRystaL baLLRooM at hiLton MiLWaukee city centeRCandidates and employers alike are encouraged to connect before and during the conference and employers can hold interviews and discuss employment opportunities with your company at the sMrP Job Fair. Held one day prior to one of the largest M&r events in the world, this is the place to find your next employer or employee. Visit our web site at www.smrp.org/conference/2010/job_fair.asp for details.

sunday, octobeR 17

1:00 am – 6:00 pm golf tournament

6:00 pm – 10:00 pm Bok Directorate leadership team Meeting

Monday, octobeR 18

7:00 am – 8:00 am workshop Breakfast

7:45 am – 9:45 am Chapter leaders Meeting

8:00 am – 12:00 pm M&rk Committee Meeting

8:00 am – 5:00 pm workshop 1



11:30 am – 2:30 pm sMrPCo Advisory Council Meeting

12:00 pm – 1:00 pm workshop lunch

12:30 pm – 3:00 pm CMrP Certification exam

1:00 pm – 5:00 pm Benchmarking Committee Meeting

1:00 pm – 5:00 pm Job Fair

1:00 pm – 5:00 pm workshop 4

1:00 pm – 5:00 pm workshop 5

3:00 pm – 4:00 pm sMrPCo Annual Business Meeting

4:00 pm – 5:00 pm sMrP Annual Business Meeting

5:00 pm – 5:30 pm track leader Meeting

5:00 pm – 6:00 pm new Member Meeting

5:00 pm – 6:00 pm CMrP information session

5:00 pm – 6:00 pm industry Partner Meeting

5:30 pm – 6:00 pm exhibitor Meeting

6:00 pm – 6:30 pm Conference Presenter Meeting 1

6:00 pm – 10:00 pm Best Practices Committee Meeting

6:30 pm – 9:00 pm exhibit Hall open

6:30 pm – 9:00 pm welcome reception in exhibit Hall

tuesday, octobeR 19

6:30 am – 7:00 am Conference Presenter Meeting 2

7:00 am – 7:45 am seated Breakfast

7:00 am – 6:30 pm registration & Mro Zone Bookstore

7:45 am – 9:15 am keynote Address/Announcements

9:15 am – 9:45 am Morning refreshment Break

9:15 am – 7:00 pm exhibition Hours

9:45 am – 5:30 pm track 1 — Business and Management

9:45 am – 5:30 pm track 2 — Manufacturing Process reliability

9:45 am – 5:30 pm track 3 — equipment reliability

9:45 am – 5:30 pm track 4 — organization and leadership

9:45 am – 5:30 pm track 5 — work Management

9:45 am – 5:30 pm track 6 — sMrP initiatives

12:15 pm – 1:15 pm luncheon

2:30 pm – 3:00 pm Afternoon refreshment Break

5:30 pm – 7:00 pm exhibitor reception

7:00 pm – 10:00 pmnetworking reception at the Harley-Davidson Museum

Wednesday, octobeR 20

7:00 am – 8:00 am Continental Breakfast

7:00 am – 2:00 pm exhibition Hours

7:00 am – 6:00 pm registration

8:15 am – 2:30 pm track 1 — Business & Management

8:15 am – 2:30 pm track 2 — Manufacturing Processes

8:15 am – 2:30 pm track 3 — equipment reliability

8:15 am – 2:30 pm track 4 — organization & leadership

8:15 am – 2:30 pm track 5 — work Management

8:15 am – 2:30 pm track 6 — sMrP initiatives


11:15 am – 12:00 pm 2011 exhibitor Booth sign up

12:15 pm – 1:15 pm luncheon

1:00 pm – 3:00 pm CiMM strategic Planning team

2:00 pm – 2:30 pm exhibitor Feedback session

2:00 pm – 6:00 pm exhibitor tear-Down


3:00 pm – 4:00 pm Closing remarks & raffle

4:00 pm – 6:00 pm oil, gas and Petrochemical sig Annual Meeting

6:00 pm – 8:30 pm CMrP Certification exam

5:30 pm – 8:00 pm Plant tour & reception: MillerCoors

thuRsday, octobeR 21

7:00 am – 9:15 am Continental Breakfast

7:00 am – 12:00 pm registration









8:15 am – 11:15 am Plant tour: Harley-Davidson

8:30 am – 11:00 am CMrP Certification exam

8:30 am – 1:15 pm Plant tour: Jones island water reclamation Facility


12:00 pm – 1:30 pm workshop & Plant tour lunch


schedUle-at-a-glance

the FoLLoWing Media ResouRces have gRaciousLy PRovided adveRtising FoR the sMRP 2010 annuaL conFeRence:


Mix business and PLeasuRe

tee up for sMRP’s 7th annual golf tournament at award Winning grand geneva golf Resort sunday, october 17 • 1:00 pm – 6:00 pm

regarded as one of the top award-winning golf resorts in the country, you can experience championship golf on the Brute course. the magnificent Brute, at over 7,000 yards, is one of the most challenging layouts in the Midwest. enhanced with 68 bunkers, this par-72 course has huge rolling greens averaging over 8,000 square feet.

grand geneva golf resort Honors:

� rated one of America’s top golf Courses 2009–2010, Zagat Survey

� Golf Magazine’s — silver Medalist resort (10th year)

� Golf Digest, Best Places to stay — Four star rating for overall golf experience, value for the money, standard of service, condition of the course and normal pace of play for 18 holes

� Meetings and Incentives Magazine’s — golden links Award for exceptional golf facilities, management and golf experience

� top award in the resort categories of Best Course, Best golf shop operations and Best teaching Facility by the golf Course owners of wisconsin, 2005 Course of the Year Awards

costs: individual @ $100/person or Foursome @ $400/person

incLudes: 2 beverage tickets, $10 merchandise voucher, sleeve of golf balls, transportation, prizes

thank you to our generous golf sponsors:

Ride aLong With the exPeRts FoR sMRP PLant touRsinterested in going off-site for first-hand exposure to how others in the field find success?

cost: All tours cost $85 and include transportation. the MillerCoors tour includes a reception. the Harley-Davidson and Jones island tours include breakfast and lunch.

RequiRed attiRe: Closed-toed shoes and long pants. some tours may require a lot of walking, so please wear comfortable shoes.

Plant tour 1 & Reception: MillercoorsWednesday, october 20 • 5:30 pm – 8:00 pm

Note: 80 person maximumAs America’s oldest major brewery, the Milwaukee Brewery of the MillerCoors Brewing Company is situated on land bought by Frederick J. Miller in 1855. the property consists of 76 buildings on 82 acres in the heart of Milwaukee, wisconsin. Production exceeded 8.2 million barrels of beer in 2009 with a projection of 8.5 million barrels for 2010.

the brewery consists of: two brewhouses with a total capacity to produce 42–44 brews per day with each brew equivalent to 10,900 cases of beer, a packaging department consisting of eight lines (three bottle, four can and one keg line) capable of packaging 61 brands and 360 different skus, and a shipping department capable of loading 275–280 trucks and four rails per day.

the Milwaukee brewery, along with its corporate employees, is one of wisconsin’s key employers, with more than 1,700 employees.

Special eventS plant tourS

networking Reception at the harley-davidson Museum tuesday, october 19 • 7:00 pm – 10:00 pm

ladies and gentlemen, rev-up your engines! enjoy the night with colleagues, new friends, drinks, food and, of course, the Harley-Davidson collection! we promise this will be an unforgettable night as you get a glimpse into a life less ordinary.

nearly 105 years in the making, the 130,000-square-foot museum adds a new dimension to the Harley-Davidson experience. Visitors will get a feel for the freedom, camaraderie and pride that Harley-Davidson riders experience every time they fire up their motorcycles.

within the walls of the museum, you will find motorcycles and artifacts that tell the story of the company’s rich history and heritage. every gallery and exhibit is a testimony to the legendary bikes, the people who built them and, of course, every individual who ever felt their powerful rumble on a long stretch of asphalt.

At the Harley-Davidson Museum, you can walk through exhibits that tell the stories of the extraordinary people, products, history and culture of Harley-Davidson. in addition to the fantastic motorcycle collection, stories are told through photographs, videos, apparel, rare documents and other artifacts.

Peek into a portion of the Archives never before open to the public, home to over 450 motorcycles and thousands of artifacts, the Archives team pulls from for exhibits.

read the personalized messages created by individuals worldwide on the living the legend rivets, found on the living the legend walls and plazas.

stroll around the 20-acre museum site, enjoy the river walk or just sit back along the waterfront taking in the Milwaukee skyline.

examine the industrial architecture and attention to detail found both inside and outside the museum’s three buildings.

costs: $40/personguests and spouses welcome

Note: Plant tours and workshops on Thursday run simultaneously.

Plant tour 2: harley-davidsonthursday, october 21 • 8:15 am – 11:15 am

Harley-Davidson Motor Company’s 849,000 square-foot Pilgrim road Powertrain operations facility in Menomonee Falls, wisconsin, is home of the “Big twin.”

Pilgrim road employees produce engines and transmissions for the final assembly plants in York, Pennsylvania, and kansas City, Missouri, for touring, softail® and Dyna® model families. engines and transmissions are also produced for sale through Harley-Davidson® genuine Motor Parts and Accessories business. the tour offers a view of the assembly line, cold testing, and different aluminum and steel machining areas. guests are required to wear fully enclosed, low heeled shoes (1” or lower).

Plant tour 3: jones island Water Reclamation Facilitythursday, october 21 • 8:30 am – 1:15 pm

Jones island water reclamation Facility is situated on a 75-acre campus immediately adjacent to lake Michigan. it is one of a pair of treatment plants (south shore water reclamation facility is located 12 miles south) that together provide wastewater treatment services for 1.1 million people in 28 communities in southeastern wisconsin. the two water reclamation facilities have a combined capacity of treating over 600 million gallons of wastewater per day. the Jones island facility has been situated in its current location since 1926. Maintenance staff comprise the largest percentage of the 225 employees required to operate and maintain both facilities. within its massive maintenance building, the Jones island site houses one of the largest — and best equipped — machine shops in the state.


tuesday, octobeR 19SeSSionS by track

tRack 1business and ManageMent

tRack 2ManuFactuRing PRocess ReLiabiLity

tRack 3equiPMent ReLiabiLity

tRack 4oRganization and LeadeRshiP

tRack 5WoRk ManageMent

tRack 6sMRP initiatives

tRack LeadeRs

john barker, CMrP, Fluor Corp.; jeff stegemiller, CMrP, gallatin steel Co.; dave Rousseau, CMrP, PCA Consulting

gina hutto, CMrP, timken; Mark callahan, CMrP, Pfizer, inc.; Rick Larson, CMrP, ArAMArk-Higher education Facility services

don brown, ConAgra Foods; scott brack, CMrP, Freeport-McMoran Copper & gold; carl schultz, CMrP, Management resources group

tRack LeadeRs

bill dockrey, CMrP, luminant Power; john johannemann, CMrP, Pe, Ascend Performance Materials, llC; steve gillette, CMrP, City of roseville

doc Palmer, CMrP, Pe, MBA, richard Palmer & Associates; john Pearl, CMrP, Pe, Moose & Associates

al Poling, CMrP, solomon Associates

9:45 am – 10:45 am

competing initiativesLeveL: Fundamentalsshon isenhour, CMrP, ABB

use Lifecycle cost analysis and Reliability Principles to develop a Motor Management strategyLeveL: AdvancedPhil Beelendorf, CMrP, roquette America

equipment installation for optimum ReliabilityLeveL: Fundamentalsgerald e. Putt, CMrP, goodyear, retired

9:45 am – 10:45 am

attract, Retain and orient new, younger staff into organizationsLeveL: Fundamentalsron gavrin, CMrP, ontario Power generation

Moving from equipment calendar PMs to asset condition PMsLeveL: FundamentalsBrian Coonan, Veolia waters

sMRP’s value PropositionLeveL: FundamentalsMichael eisenbise, CMrP, BP

11:15 am – 12:15 pm

asset Management supported by Reliability engineeringLeveL: FundamentalsAdamantios Mettas, CMrP, and Claudio spanos, reliasoft

What’s Pas 55 and iso? — asset Management ProcessLeveL: Advancedramesh gulati, CMrP, and Christopher Mears, CMrP, AtA/AeDC; terrence o’Hanlon, CMrP, reliabilityweb.com inc.

FRacas (develop a Failure Reporting system)LeveL: Fundamentalsricky smith, CMrP, gPAllied, llC

11:15 am – 12:15 pm

journey to Reliability: how using a Maintenance gPs can help you Reach your destinationLeveL: Fundamentalsstuart swanger, CMrP, and Paul Henry, CMrP, ArAMArk

storeroom Materials — using saP sRM & Reservation Management to Reduce stockroom stock LevelsLeveL: AdvancedJason Bitting, Pe, CMrP, and David Coughran, Albemarle Corp.

sMRP Maintenance and Reliability body of knowledgeLeveL: Fundamentalsshelley whitener, CMrP, sandia national labs

1:30 pm – 2:30 pm

improving Mining haul truck oee using RcMLeveL: FundamentalsMichael Mcnulty, CMrP, and David Collins, liebherr Mining

Management of changeLeveL: FundamentalsDavid Drerup, operational sustainability

gill award: a case study of Recipients and their World class oil analysis ProgramsLeveL: Fundamentalssuzy Jamieson, iCMl; Art Durnan, rio tinto

1:30 pm – 2:30 pm

how should you Manage Maintenance?LeveL: AdvancedDoc Palmer, Pe, MBA, CMrP, richard Palmer and Associates

using Mobile tech to improve your cMMs dataLeveL: Fundamentalssergio escalante and Devin Jordan, MwD of so Cal

sMRP Metrics and guidelinesLeveL: FundamentalsDick olver, CMrP, Agrium

3:00 pm – 4:00 pm

saP — Lessons LearnedLeveL: Fundamentalsterrence o’Hanlon, CMrP, reliabilityweb.com inc.; terry wireman, CMrP, CPMM, Vesta Partners, llC

Failure analysis of a Reliability ProgramLeveL: Fundamentalsisrael salinas, A123 systems

condition-based RuL PrognosticsLeveL: AdvancedFrank kirschnick, Cassantec ltd.; Joe Dominick, CMrP, reliant energy

3:00 pm – 4:00 pm

Launching Maintenance communities of Practice for Reliability excellenceLeveL: FundamentalsMike greenholtz, genesis solutions; greg walker, Pfizer (wyeth)

understanding the necessity & implementation of an MRo storeroom in a tight economyLeveL: FundamentalsAnil Agrawallia and stuart swanger, CMrP, ArAMArk

sMRP benchmarking ResultsLeveL: FundamentalsJackie lovette, Boeing

4:30 pm – 5:30 pm

using asset Management techniques to improve utility efficiencyLeveL: AdvancedJeffrey sanford, CMrP, and Dan stark, CMrP, CH2MHill

solving Major equipment Problems using RcaLeveL: AdvancedBill keeter, CMrP, gPAllied, llC; David nixon, CMrP, w.r. grace

development and implementation of Motor diagnostics ProgramLeveL: FundamentalsHoward w. Penrose, PhD, CMrP, Dreisilker electric

4:30 pm – 5:30 pm

effecting culture change through direct engagement of the organization in the change ProcessLeveL: Fundamentalsrob Bloomquist, CMrP, Management resources group; steve gillette, CMrP, City of roseville

analyze the Reliability of cMMs/eaM systemLeveL: AdvancedPhillip sage, CMrP, goodyear

Forming and growing a sMRP chapter or sigLeveL: Fundamentalserin Quinn, sMrP

Visit WWW.sMRP.oRg/conFeRence/2010 For More inForMAtion on sPeAker ABstrACts AnD trACk sessions,


tRack 1business and ManageMent

tRack 2ManuFactuRing PRocess ReLiabiLity

tRack 3equiPMent ReLiabiLity

tRack 4oRganization and LeadeRshiP

tRack 5WoRk ManageMent

tRack 6sMRP initiatives

tRack LeadeRs

john barker, CMrP, Fluor Corp.; jeff stegemiller, CMrP, gallatin steel Co.; dave Rousseau, CMrP, PCA Consulting

gina hutto, CMrP, timken; Mark callahan, CMrP, Pfizer, inc.; Rick Larson, CMrP, ArAMArk-Higher education Facility services

don brown, ConAgra Foods; scott brack, CMrP, Freeport-McMoran Copper & gold; carl schultz, CMrP, Management resources group

tRack LeadeRs

bill dockrey, CMrP, luminant Power; john johannemann, CMrP, Pe, Ascend Performance Materials, llC; steve gillette, CMrP, City of roseville

doc Palmer, CMrP, Pe, MBA, richard Palmer & Associates; john Pearl, CMrP, Pe, Moose & Associates

al Weber, ivara Corporation

8:15 am – 9:15 am

the duPont Production system LeveL: Advancednick roberts, CMrP, kyle Braswell, and wendy Morey, Dupont

under Pressure (FRacas) LeveL: Advancedron Bitely, Martek Biosciences

the Role of the Maintenance organizations in sustaining a Plant’s safety integrity Level LeveL: FundamentalsFortunatus udegbue, CMrP, eMePMi; Dimieari F. green, MPn

8:15 am – 9:15 am

the Problem of converting good business Plans into competitive Results LeveL: Advancedterry wireman, CMrP, CPMM, Vesta Partners, llC

Preventive Maintenance for electronics LeveL: FundamentalsBob welnick, CMrP, Michelin nA

sMRP outreach and gFMaM — global Forum on Maintenance and asset Management LeveL: Fundamentalstim goshert, Cargill; John schultz, CMrP, Allied reliability

9:45 am – 10:45 am

behavior-based Maintenance: Learning from safety’s Lessons LeveL: Fundamentalss. Bradley Peterson, CMrP, sAMi

implementing a Work Management Process: a Foundation to improve Plant Performance LeveL: Fundamentalslourn evans, CMrP, owens Corning

a systematic approach to enhance inspection-Maintenance communication and PerformanceLeveL: Fundamentalskyle stell and Paul F. schubert, sgs group

9:45 am – 10: 45 am

Work expectations LeveL: Fundamentalsrichard rosales, Pe, CMrP, CPiM, ABB

selecting a cMMs to address the needs of Facilities of various sizes LeveL: FundamentalsHarvey winters, CMrP, united waters

diversity — valued and demonstrated within sMRP LeveL: FundamentalsAlvin Doss, Jr., PMP, CssBB, integrated Project Management Co., inc.

11:15 am – 12:15 pm

asset verification and spare Parts optimization Project LeveL: FundamentalsH. siahaan, CMrP, rasgas Company ltd.

simple change tools help Maintenance improve Manufacturing Processes LeveL: FundamentalsJohn Mcneil and Mike Aroney, Ms, MBA, gPAllied, llC

Lack of Fundamentals Leads to non-value activities LeveL: Fundamentalsrod Acklin, Commtest

11:15 am – 12:15 pm

the correct kPi used correctly LeveL: Fundamentalswayne Vaughn, CMrP, Vesta Partners, llC

Lessons Learned from the Front Line of the operator care Program LeveL: FundamentalsMike gehloff, gPAllied, inc.; rick Baldridge, CMrP, Cargill

Reliability — the key to continuous improvement at alberta PacificLeveL: AdvancedJoe rodier, Alberta Pacific

1:30 pm – 2:30 pm

Reducing staffing to Reduce costs? effective? LeveL: FundamentalsMark Callahan, CMrP, CPMM, and greg lapps, CMrP, Pfizer, inc.

quantifying the energy efficiency gains from correctly balancing Rotating equipment LeveL: AdvancedJames neale, CMrP, waikato university

using kPis to help Manage a Lubrication Program LeveL: FundamentalsMatt spurlock, CMrP, Allied reliability

1:30 pm – 2:30 pm

utilize e-learning to boost skills and save Money LeveL: FundamentalsChris eckert, Pe, CMrP, Apollo Associated services, llC; Bill lyons, CMrP, Holcin

back to the Future: Refocus on the basics to achieve Maintenance excellence LeveL: FundamentalsDale r. ekmark, CMrP, kazakhmys; torbjorn idhammar, iDCon, inc.

Making Reliability a Lasting Part of our cultureLeveL: AdvancedModerator: Al weber, ivara CorporationBrian Coffin, Molson Coors Brewing Company; Barry Cross, schlumberger Corporation; Bill schlegel, novelis Corporation

Wednesday, octobeR 20SeSSionS by trackVisit WWW.sMRP.oRg/conFeRence/2010 For More inForMAtion on sPeAker ABstrACts AnD trACk sessions,


Workshop 1: RMg’s effective Maintenance Planning WorkshopSteve Nelson and Jeff Orberson, Reliability Management Group (RMG)Monday, october 18 • 8:00 am – 5:00 pm

rMg’s effective Maintenance Planning workshop focuses on the best industrial and process fundamental practices when planning for routine preventive and corrective maintenance. get a robust full-day look at this popular multi-week training course that has been delivered successfully for both large and small companies. the curriculum is based on a process flow utilizing a big picture approach to planning at the discrete level job detail necessary to properly resource load and evaluate risk associated with the job package development, followed by the authorization of the work package based on the constraints of overall cost, duration and scope limitations of the job. the practice of process planning coupled with strong fundamental knowledge of planning concepts is intended to drive cost avoidance and therefore financial savings in maintenance requirements.Participants will learn:

� reduced tolerance for unclear work requests from work order originators

� importance of field job scoping identifying accurate work scope and potential barriers or planning obstacles

� Proper use of equipment history, engineering technical notes, equipment procedures and maintenance support organizations (such as engineering, parts and material procurement, vendor/oeM services, etc.)

� importance of developing logical work flow sequencing

� importance of planning to the discrete level and externalizing work activities not related to tool turning time

� Value of quality planning, standard job plans and a clean, organized backlog

� the benefits of improved planning efficiency � the impact of communications and teamwork

on costs, reliability and work culture by participating in an interactive Planning & scheduling game© as part of this workshop

exhibit & SponSorShipRev uP youR PuRchasing decisions at the sMRP exhibitionthe exhibition is a great occasion to meet potential new partners who can help you streamline your business and increase productivity for your organization. not to mention that the convenience of having over 50 suppliers all in one place, saving you time and money on research and travel, is too good to pass up.

Put soMe Power BeHinD Your BrAnD AnD ADD A sPonsorsHiP!Maximize your investment by sponsoring an event, lanyards, a golf hole, a bag insert or more.

reserve your booth and sponsorship today! Call 703-610-0265 or e-mail us at [email protected] www.smrp.org/conference/2010

Workshop 2: total Productive MaintenanceTerry Wireman, Senior Vice President-Strategic Development, VestaPartners, LLCMonday, october 18 • 8:00 am – 5:00 pm

tPM, or total Productive Maintenance, combines the American practice of equipment maintenance with the Japanese concepts of total Quality Management and total employee involvement. the result is an innovative approach to management of a company’s assets. the tPM concept optimizes asset utilization, eliminates equipment breakdowns, and promotes complete organization involvement in asset management. the approach concentrates on a common sense method of improving asset utilization. tPM is a deceptively simple, yet revolutionary, concept that is preparing companies to compete in the 21st century. the activities developed in a tPM organization will enable all employees to share in making their company’s future secure. tPM is a process that delegates responsibility for the day-to-day condition of the equipment to the employees who can have the greatest impact on it: operators and maintenance technicians. tPM relies on “natural work groups,” “equipment teams” or “process teams” to improve equipment effectiveness. in the just-in-time environment, machine reliability is critical. unexpected breakdowns or production interruptions cannot be tolerated. tPM accomplishes this by focusing on small group activities, participatory activities, total employee involvement and a fanatical dedication to quality.this workshop will include:

� Various case studies that show how to explain the value of oee to everyone in the organization, from the senior executive to the shop floor personnel

� oee discussions showing how to “dollarize” results and present the financial terms to executive financial personnel

� A clarification of the goals and objectives of tPM, allowing tPM Champions to clearly present a tPM business case to their organizations

� explanations of the pitfalls that may be encountered during tPM implementation and how to avoid or correct these problems

the workshop is based on the best selling book Total Productive Maintenance — 2nd Edition. A complete workshop manual will be provided.

exhibit houRsMonday, october 18 • 6:30 pm – 9:00 pmtuesday, october 19 • 9:15 am – 7:00 pmWednesday, october 20 • 7:00 am – 2:00 pm

experienced practitioners in the field will lead 13 workshops and more than 50 educational

sessions. learn from them how to implement best practices for maintenance & reliability

into your own operations. space is limited and sells out quickly, so sign up today!

FuLL-day WoRkshoP costs: $325 eachincLudes: breakfast, lunch, morning and afternoon refreshments, course materials

haLF-day WoRkshoP costs: $195 eachincLudes: lunch, afternoon refreshment break, course materials

tHe sMrP AnnuAl ConFerenCe oFFers eVerYtHing You neeD to grow Your Business — reserVe Your sPACe toDAY

� nearly 800 customers all under one roof, saving you time and money.

� A chance to demonstrate your products and services face-to-face and get immediate feedback.

� An opportunity to increase your market share — executives, plant managers, engineers and technicians cite “see new products” as their primary reason for attending.

� An energetic atmosphere that helps strengthen relationships — prospects are more than two times as likely to become new customers after an in-person meeting.

� one of the world’s most cost-effective M&r shows for exhibitors.

EV PyouR saLes — becoMe an exhibitoR!

get on the faSt track to SucceSSworkShopS

Fuel uP Your Business PiPeline — tHe nuMBers sAY it All1. the cost to make a face-to-face contact with a potential customer is $96 at an exposition,

compared to $1,039 in the field.

2. the cost to close a sale is reduced by 32% at a trade show.

sourCe: Center for exhibition industry research; Cost effectives of exhibition industry Participation ConDuCteD BY: Alfred P. sloan Foundation at the university of south Carolina


workShopS get on the faSt track to SucceSS

Workshop 3: simple Lean sigma implementation in MaintenanceJohn McNeil and Mike Aroney, GP AlliedMonday, october 18 • 8:00 am – 5:00 pm

Many organizations are implementing lean and six sigma in their maintenance operations to reduce waste and to meet stakeholder needs more predictably. these initiatives produce a surge of new ideas that require us to change the way we work and make those changes stick.implementing lean sigma will always result in changes to the way we work, measure, learn and improve. But change is hard. Action items don’t get action. obligations get lost in the shuffle. it’s hard to tell if our efforts have an effect. And a few discouraging problems stop us from making the changes we need to overcome the inertia hump.gP Allied has assembled a simple set of tools to overcome those issues. in this inspiring workshop, we will create a prioritization, measuring and tracking system using index cards that you can take back and implement at your workplace. if you have a powerful suite of software tools and a CMMs available to you, this workshop will help you pinpoint the missing capabilities that ensure lean sigma success. if not, you can scale the lessons you learn to your appropriate level of automation. During the workshop, you will develop your own system, guided by our examples which, in turn, are based on the latest thinking in Appreciative inquiry for prioritization and in the application of simple checklists for tracking and reinforcing. the index card model will also be extended into Microsoft outlook so that you can see how it can work in a simple computer environment.After attending this workshop, you will have a much clearer idea of how you can play a stronger personal role in a lean sigma implementation in Maintenance, or how you can even lead a change initiative yourself.

Workshop 4: improving Production ReliabilityHerb Lichtenberg, SAMIMonday, october 18 • 1:00 pm – 5:00 pm

the improving Production reliability workshop will review the application of the Production improvement Cycle and associated production improvement methodologies as well as tools for enhanced plant performance with regard to throughput, operating expense and customer service.the workshop will provide instruction and practical exercises for participants covering:

� identifying, classifying and quantifying production losses and waste

� identifying projects/actions, including a standard process, metrics and review procedures to reduce or eliminate losses and waste

� Developing leading indicators and metrics for tracking progress and maintaining control

� Determining how a problem solution or process change is tested, developed into a specific set of instructions/procedures, standardized and proliferated

the workshop will also highlight the role of operations management in establishing and managing an effective production optimization program for the facility.

Workshop 5: operator driven Reliability — What Results are Possible, Where are you now and Where do you Want to be?Dave Staples, SKF Reliability SystemsMonday, october 18 • 1:00 pm – 5:00 pm

Machine operators are playing an increasingly active reliability role in efforts to improve machine mechanical integrity and reducing or eliminating unplanned failures. to accomplish this, the operators’ classic process duties are being expanded to include more responsibility for maintenance and broadening knowledge regarding how machinery fails, and spotting symptoms related to these failures. since up to 80% of failures can be random in nature, machine operators are best positioned to identify impending problems due to their regular proximity to production machinery.operator Driven reliability (oDr) programs train operators in the fundamentals of preventive and predictive maintenance tasks and their contribution to avoiding production stops. operators can then perform basic maintenance activities, including making minor machine adjustments, checking oil levels and topping off oil when necessary. the program also educates operators in other maintenance related activities like planning and scheduling and root cause failure analysis.Many production facilities have introduced operator driven reliability programs to fully utilize the experience of machine operators. these initiatives foster communications and cross functional teamwork among operations, maintenance and reliability professionals.this workshop will focus on helping companies understand oDr and its potential reliability results and return on investment. it will define practical expectation from oDr based on company culture and its ability to manage change. Based on these practical expectations, it helps customers consider implementation strategies and tactics to achieve desired results. Finally, the workshop will introduce users to an assessment process which can be customized to perform self assessments to better understand where improvement efforts need to be focused, and establish a process to monitor implementation progress and results of their oDr program.

Workshop 6: basics of a sound asset Reliability Maintenance Management Program...getting Production and operations More involvedJim Davis, PCAthursday, october 21 • 8:00 am – 12:00 pm

there is a growing culture change toward the way we look at reliability and the way we think of maintenance. over the last few years, the expectations for the maintenance function have changed more than in any other industrial discipline. equipment has become more complex and sophisticated. there are much higher business expectations related to the results and performance of the maintenance function and, to complement it all, there are many more methodologies, tools and equipment for predicting and preventing maintenance related failures than ever before.today, managers are feeling the pressure to respond to these changes and a continuously increasing pressure to achieve higher plant availability and lower costs. However, reliability typically refers to the maintenance function, not just the maintenance department. the maintenance function is a responsibility shared with every department in the plant. in this day and age, production/operations must be more involved in the whole asset care (maintenance) function. they must work with the reliability/maintenance department as “partners,” forgoing the old “customer/supplier” relationship.Before any effort to improve asset reliability has any chance of success, all departments and all personnel — managers and workers alike — must have a complete understanding of the process and a firm commitment to support organization asset care. in this workshop, we will explore three main ways to accomplish this objective:1. the principle of the Production/operations

Maintenance Coordinator2. the basics of operator Basic Care (oBC)3. Production/operations use of eAM

Workshop 7: Planning and (Re) implementing an eaM systemTim White, Management Resources Group, Inc.thursday, october 21 • 8:00 am – 5:00 pm

enterprise Asset Management (eAM) implementation is the holistic approach to managing the value of your assets through their lifecycle. Companies all over the world are realizing that eAM systems offer the most effective way to optimize equipment reliability, maximize profit and sharpen efficiency. this workshop will teach an approach that manages all components (financial, operational, maintenance) that impact the lifecycle value of an asset and creates an effective standardized environment with far-reaching benefits.

Participants will learn how to create a successful, sustainable eaM implementation with the following benefits:

� increase uptime which will increase output production

� Deliver reduced operating costs � Deliver reduced inventory costs through

effective supply chain management � Create an efficient environment that will act as

a model throughout every department at the enterprise level

� Deliver increased asset life and improved asset health

Workshop 8: sMRP best Practice Metrics Workshop — Measuring asset ReliabilityKevin Stewart, SMRP Vice Chair, Best Practices Committee, Alcoathursday, october 21 • 8:00 am – 5:00 pm

the sMrP Best Practice Metrics workshop will provide training and practice in the calculation and understanding of the indicators for measuring maintenance, reliability and availability performance. the indicators are the same metrics developed by the sMrP Best Practices Committee. the objectives for the workshop are:

� to increase the understanding of benchmarking and harmonized maintenance indicators

� to disseminate knowledge and share best practices

the benefits for the participants are: � to obtain a better understanding of the

terminology and definitions in maintenance � to understand the indicators and how to

improve the performance measured by the indicators/metrics

� to compare their current maintenance performance with that of others

� to communicate maintenance performance improvement to management and maintenance staff

� to support business strategies with pre-defined goals

� to highlight areas of best performance � to share experience in kPi tracking and to

network with others � each participant will receive a workbook,

answer sheet and metrics bookletAt the workshop, participants will have the opportunity to calculate a number of key performance indicators (kPis), and more importantly, will discuss their use. Participants will be divided into teams of three to six individuals and perform calculations on a case-study company. the results will be presented by each team and discussed as a group.


workShopS get on the faSt track to SucceSS

Workshop 9: Planning and scheduling for zone MaintenanceDave Army, CMRP, SAMIthursday, october 21 • 8:00 am – 5:00 pm

the Maintenance Planning and scheduling Workshop will cover all aspects of the maintenance work management process, including:

� Clarifying the roles and responsibilities related to Maintenance Planning & scheduling

� overcoming challenges and barriers to success � using communication skills for effective

maintenance planning and scheduling � Benefiting from operating in a planned vs. fire

fighting environment � using planning as a strategic tool for moving

from a reactive to a proactive environment � using the Zone Maintenance work

management process � Assessing work prioritization � Planning work orders � Aggressive identification of defects to

improve reliability � Managing backlog � supporting the scheduling process

this workshop will provide participants with a clear understanding of the strategic role that planning and scheduling plays in today’s industrial organizations.Workshop participants will learn:

� to develop an integrated schedule instead of a simple work plan

� to use CMMs as an effective planning and scheduling tool

� to efficiently utilize maintenance resources � to develop and implement kPis and benefits

tracking tools � to effectively implement proactive planning � to increase the planning horizon � to effectively manage the maintenance backlog � the importance of planning and scheduling in

the PM/PdM strategy � the advantages of an increased

planning horizon � the importance of aggressive work identification

Workshop 10: Real-World change Management: Putting theory into PracticeScott Franklin, Life Cycle Engineeringthursday, october 21 • 8:00 am – 5:00 pm

For the reliability professional, creating a culture of reliability and continuous improvement is no longer considered a competitive advantage. it is quickly becoming the differentiator between companies that thrive and those that struggle — or worse — those that fail.Few things about an organization are harder to change than its culture. the most important thing to understand about successful change management is that the process is structured,

regardless of how transformational the change may be. like a project, there are steps or stages to change and it is critical to know how to measure the successful completion of one stage before moving to the next. the major difference between a project and a change is that project progress can be measured in visible accomplishments (milestones, activities, etc.) whereas change must be measured in the way people think, feel and behave. Change is much less visible and more challenging to measure.this workshop is designed for reliability professionals who are interested in learning the stages of change, how to prepare for them and how to measure when a stage is complete. Basic theory will be combined with practical tools and methodologies to lead and manage transformational culture change. at the conclusion of the workshop, the participant will be able to:

� Quantify the type of change — either a technical change or a transformational change

� Measure the organizational resistance to change

� understand the five stages to successful transformational change

� Apply practical tools to measure the level of success at each level as well as the readiness to move forward

� Develop a basic change management strategy and plan for transformational change

Workshop 11: Maintenance Management 101/201Bruce Hawkins, Management Resources Group, Inc.thursday, october 21 • 8:00 am – 5:00 pm

Much has been written about advanced reliability strategies and tools such as rCM, tPM, Predictive technologies, eAM systems and the like. Many books and articles illustrating their successful implementation appear every day. indeed, they are some of the most valuable tools an organization can use to advance down the road to a proactive reliability culture.For these tools to be of maximum value, the organization must be ready to use them effectively. the organization must be armed with some fundamental philosophies and values so these advanced concepts can take root. without these fundamentals, an organization has the potential to invest resources into one or more of these tools and receive little sustainable benefit. these fundamental philosophies can only come from the maintenance and reliability leader. this individual must set the right expectations, and reinforce these through the correct behaviors, for the organization to develop the necessary discipline to effectively use the tools. Most effective managers learn these fundamentals through a good mentor or through experience. so what if you don’t have a mentor and can’t afford to make the mistakes necessary to gain experience?

not to worry; Maintenance Management 101 will explore 10 of the most important lessons that a maintenance and reliability leader must learn to create the foundation for a proactive cultureBuilding on Maintenance Management 101, Maintenance Management 201 will expand those points by discussing 10 additional concepts that both reinforce those foundational elements and provide guidance for ingraining them into your organization. Many of these concepts address managerial tips and techniques that are not always addressed in company-sponsored management training programs, but are essential for building an organization that contains the requisite level of discipline for creating a world-class reliability program.

Workshop 12: value creation, six sigma and Lean applied to Maintenance and ReliabilityPaul R. Casto, Meridium, Inc.; Todd Overbeek, Eastman Chemicalthursday, october 21 • 8:00 am – 5:00 pm

six sigma, lean and theory of Constraints (toC) are understood by company management and accepted methods for improvement throughout manufacturing. these tools are traditionally used to improve the manufacturing process but should also be applied to Maintenance and reliability (M&r). these tools are imperative for solving difficult problems that, thus far, might have been unsolvable in maintenance, as they are in the continuing drive to improve performance, reduce cost, eliminate defects and delight customers. integrating these tools into the M&r process will link company management to M&r, as well as produce significant bottom-line results.this workshop will begin with a discussion on value creation through maintenance and reliability and how to build the M&r business case. this will include an introduction to the fundamentals of finance and financial reporting and discuss how the maintenance and reliability function can create value that shows up on the balance sheet and income statement. this use of M&r tools for value creation will be discussed in a case study exercise.

other topics to be addressed include: � where to find value, how to measure value and

the magnitude of the potential value � Basic theory and fundamentals of six sigma

and lean � How these tools can be applied to maintenance

and reliability to create and capture value � Proven approaches and techniques to properly

apply both six sigma and lean to M&r

Workshop 13: Working together to eliminate defects — the zachry Maintenance operations Reliability exerciseDon Shoemaker, Kevin Bordelon, Joe Rendon, Lamar Salinas and Tom Ewing, Zachry Industrial, Inc.thursday, october 21 • 8:00 am – 5:00 pm

Most training courses feature endless presentations supported with enough flip chart pages and PowerPoint slides to make your eyes glaze over -— with the best of intentions, of course. whoever suggested higher education could be fun, anyway?well, any of the 500 or so people who’ve attended a Zachry Maintenance operations reliability exercise (ZMore) might have something to say about that. ZMore is like training on steroids. During four pressure-packed rounds, ZMore attendees will be organized in teams to tackle a fictitious plant scenario involving manufacturing products for sale, generating revenues and then making decisions about whether to improve the process or stand pat. the scenario will be loaded with manufacturing problems and obstacles. the class will mirror real life — a running plant is simulated inside the class room. there can be three to four teams with eight to 10 people on each team. At the end of each class, the team that makes the most money and scores highest in delivered product quality is declared the winner. that makes ZMore training not only fun, but rewarding as well.


memberShip meetingS

sMRPco annual business MeetingMonday, october 18 • 3:00 pm – 4:00 pm

the Annual Business Meeting will be held to elect the society for Maintenance and reliability Professionals Certifying organization’s (sMrPCo) officers and discuss other society business. the officers of sMrPCo — secretary-treasurer, Vice Chairman, Chairman and Past Chairman —- are elected each year at the Annual Conference following nominations by sMrPCo’s executive Committee. officers will serve a period of one year. officer positions are elected based on a simple majority vote of the eligible voting members present at sMrPCo’s Annual Business Meeting. All CMrPs in good standing are eligible to vote. the meeting will also include information on sMrPCo’s financial status, progress toward its goals and discussions about new initiatives. if you are a CMrP, please make every effort to attend this meeting, vote on officers and learn about sMrPCo’s current progress.

sMRP annual business MeetingMonday, october 18 • 4:00 pm – 5:00 pm

the Annual Business Meeting will be held to elect sMrP’s officers and discuss society business. the officers of sMrP — treasurer, secretary, Vice Chairman, Chairman and Past Chairman — are elected each year at the Annual Conference following nominations by sMrP’s executive Committee. officers will serve a period of one year. officer positions are elected based on a simple majority vote of the eligible voting members present at sMrP’s Annual Business Meeting. All individual and executive members have the right to vote at the annual business meeting. several key sMrP business issues will be addressed at this meeting including sMrP’s financial status, progress on current strategic initiatives and new strategic issues. this is an excellent opportunity to meet sMrP’s officers and to meet other members. if you have questions, please contact sMrP Headquarters at [email protected].

the winner of our Foundation theme and logo contest will be announced and our new Foundation look debuted! Don’t miss this historic Foundation moment and learn who wins the iPod or kindle!

Become a Certified Maintenance and reliability Professional (CMrP)And join thousands of others who have added value to their career by adding “CMrP” to their job title.

Monday, october 18 12:30 pm – 3:00 pm

Wednesday, october 20 6:00 pm – 8:30 pm

thursday, october 21 8:30 am – 11:00 am

the Certified Maintenance & reliability Professional (CMrP) program is the #1 credentialing program for certifying the knowledge, skills and experience of M&r professionals. it’s more than just committing textbooks to memory, it’s a thorough examination of individual expertise measured against a universal standard.

every facility needs at least one CMrP on its team — and most should have more. they have the knowledge and skills to ensure efficiency and productivity on site — from technical skills and streamlined processes to performance management and managerial confidence.

new Member MeetingMonday, october 18 • 5:00 pm – 6:00 pm

Many people join sMrP just prior to the Annual Conference. You may have recently learned about sMrP through a colleague or when receiving information about the Annual Conference. sMrP offers a variety of programs and opportunities, and we want to make sure your membership experience gets off to a great start. if you’re new to sMrP, please attend this information-oriented meeting. sMrP officers will meet with you to explain sMrP’s history and mission, how the organization is governed, what’s going on that might benefit you, and what the current and future plans are for sMrP. this meeting will provide an excellent overview of sMrP and give you an opportunity to find out how you can get more involved and reap all the benefits of your membership.

industry Partner Meeting Monday, october 18 • 5:00 pm – 6:00 pm

sMrP knows the value that our industry Partners bring to the society, and we want to make sure that you know the value we bring to you. Come to this information and feedback session to hear about the new initiatives just for industry Partner members, and to give us your feedback on what you’d like to see.

cMRP information sessionMonday, october 18 • 5:00 pm – 6:00 pm

the session will review the history of sMrP and the CMrP certification. it will cover how the exam was developed and how questions are generated today. this session will help attendees to understand what reference materials are used and how your career experience can be all you need to pass the exam. this is a very good session to ask questions and find some tips on reading materials to help your chances of success. we’ll also provide a sample test and review the questions and answers as a group — a great way to test your knowledge before diving in to take the exam.

You may sign up for the exam by mailing or faxing the completed application form and examination fee, along with your conference registration and other fees. Fees and forms must be received prior to conference

Fax: 703-610-0249

MaiL: sMrP8400 westpark Drive Mclean, VA 22102 Attn: Ali sturman

to obtain an exam application, visit or call

www.sMRP.org/sMRP_certification/certification_exams.htmwww.smrpco.org1-800-950-7354

More information regarding the Candidate guide for Certification and recertification to support candidates preparing to take the exam, as well as information on becoming a sMrPCo sustaining sponsor, is available by accessing the sMrP web site at www.sMRP.org or by calling sMrP headquarters at 1-800-950-7354 or e-mail [email protected].

why the CMrP Program is Distinctive � the CMrP exam is accredited by Ansi.

other certification programs are not so distinguished.

� this program is not tied to any commercial ventures — it is unbiased and developed by companies in academics, government, industry and utilities.

� the exam’s content is all-inclusive, from equipment reliability and technical skills to asset management and communications.

� gain confidence and authority by adding an internationally-recognized certification after your name.

� Further your career, and put yourself on a path to promotions, with the best knowledge base in the industry.

� successful examinees will receive a certificate to acknowledge their accomplishment. Certificants will be re-certified every three years by sMrPCo by providing a written summary of reliability and professional development. the exam is available in english and spanish only.

cost to sit FoR the exaM$300 for sMrP Members $250 for employees of sustaining sponsor organizations

How Do i register?


general information

octobeR 18–21, 2010Milwaukee, Wisconsin — voted 2nd safest city in america by Forbes Magazine!Conference location: Frontier airlines center (Formerly the Midwest airlines center)early Bird registration Cut-off: to take advantage of the $150 discount, register by september 10, 2010

Conference web site: www.sMRP.org/conference/2010

conFeRence hoteLssMrP has blocked rooms at both the Hilton Milwaukee City Center and the Doubletree Milwaukee City Center at $149/night plus taxes, which includes complimentary internet in all guest rooms. the Hilton has a skywalk which is connected to the Frontier Airlines Center (formerly the Midwest Airlines Center) where all of the meetings and exhibits are taking place. the Doubletree is adjacent to the convention center. to receive the negotiated conference rate of $149/night plus taxes, please identify the sMrP group code specified for each hotel. online reservations are available; please visit the hotel page of the conference web site for a direct link.discounted Rate cut-off date: september 10, 2010

staRt the conveRsations and connectionsVisit the sMrP Conference blog and start your conference experience now! http://smrpconferenceblog2010.blogspot.com/

hiLton MiLWaukee city centeR hoteLConnected to the convention center, this classic downtown property, recognized as the city’s finest, combines 1920’s grandeur and elegance with today’s modern conveniences.509 w. wisconsin Avenue Milwaukee, wi 53203 rates: $149/night plus taxes Phone reservations: 414-271-7250 group Code: sMrP

doubLetRee hoteL MiLWaukee city centeRAdjacent to convention center, in the heart of downtown Milwaukee. the hotel provides warmly furnished upscale guest rooms, suites and executive floor accommodations, as well as a warm chocolate chip cookie at check-in.611 w. wisconsin Avenue Milwaukee, wi 53203 rates: $149/night plus taxes Phone reservations: 414-271-7250 group Code: sMr (please use this 3-letter code)

2010 AnnuAl ConferenCe registrAtion form

Name

First Name on Badge

Job Title

I am a (check one): r Practitioner r Industry Partner rConsultant r Academic r Student rGovernment Employee r Military Employee rOther ______________________

Company/Organization

Mailing Address 1

Mailing Address 2

City State/Province Zip/Postal Code

Country Citizenship

Phone Fax

E-mail Address

Dietary Restrictions

In Case of Emergency During Conference, Contact Name

Emergency Daytime Phone Emergency Evening Phone

step 1. registrAtion informAtionPlease submit separate forms for each registrant.

step 3. ConferenCe feesAll rates shown are per person.

What Your Registration Fee IncludesYour conference registration fee includes access to all educational sessions; access to the exhibition; one copy of the electronic conference proceedings on a memory stick; Welcome Reception; Tuesday Exhibitor Reception; breakfasts, lunches and refreshments on Tuesday and Wednesday. Please note that the off-site Wednesday reception, plant tours, educational workshops and the CMRP exam require additional fees.

SMRP Membership Required to AttendOnly current SMRP members with membership valid through October 21, 2010, can attend. If you would like to check on the status, contact the membership department at 703-610-0220. If your membership has lapsed and you would like to renew or join SMRP, you may include your membership dues on this conference registration form above in Step 2. For more on membership benefits, visit www.smrp.org/join_SMRP/membership_benefits.htm.

Early Bird Registration DiscountIf your registration is postmarked/faxed on or before September 10, 2010, you will receive a $145 early bird discount.

Registration Types and Costs

Registration TypeEarly Bird

After 9/10 Total

Individual $850 $995

Group* (insert # of attendees on lines below)

SMRP Executive/Individual Member10% discount 5–10 attendees

_____@ $765

_____@ $895

SMRP Executive/Individual Member15% discount 11–20 attendees

_____@ $723

_____@ $846

SMRP Executive/Individual Member20% discount 20+ attendees

_____@ $680

_____@ $796

*A registration must be received for each attendee. The discount is applied to the conference registration fees only and not to membership fees, plant tours, workshops, special events or the certification exam fee. The above list-ed discounts, requirements and exceptions fully apply to any SMRP Affiliated Chapter registering 5 or more SMRP members to attend the conference.

CONFERENCE REGISTRATION FEE(S) TOTAL

step 2. memBersHip Dues

Membership dues must be active through October 20, 2010, to at-tend. Renewing members: why not pay next year’s dues — today?!

New Memberships Cost Total

New 1-Year Executive Membership $1,250

New 1-Year Individual Membership $125

New 3-Year Individual Membership $250

Membership Renewals Cost Total

Renew My 1-Year Executive Membership $1,250

Renew My 1-Year Individual Membership $125

Renew My 3-Year Individual Membership $250

MEMBERSHIP DUES FEE(S) TOTAL

MAIL REGISTRATION FORM TO: SMRP8400 Westpark Drive, 2nd FloorMcLean, VA 22102

OR FAX FORM TO: 703-610-0203 Questions? Contact SMRP at 703-610-0257

Special Requirements — It is important to us that you enjoy SMRP’s 18th Annual Conference. If you have special needs, please notify us no later than 45 days prior to the conference and we will do our best to accommodate you.

Substitution Policy — Paid registrants who are unable to attend the Annual Conference may designate a substitute from the same company to take their place. The name of the substitute must be received in writing by October 1, 2010, to [email protected]. After October 1, substitutions must be made at the registration desk at the conference, which could extend the time required for registration.

Cancellation and Other Policies — All cancellations must be sent to SMRP Headquarters in writing and refunds will be made in the same manner in which payment was made. A full refund, less a $100 processing fee, will be made for cancellations postmarked on or before October 1, 2010. No refunds will be made for cancellations postmarked after October 1.

Register quicker online at www.smrp.org/conference/2010

OCTOBER 18–21, 2010 • MILwAUkEE, wISCONSIN • FRONTIER AIRLINES CENTER

20 sMrP 18tH AnnuAl ConFerenCe • oCtoBer 18–21, 2010

your knowledge.xpandxpandyour network.

step 4. plAnt tours AnD worksHops

Plant Tours — Cost includes transportation and meals Cost Total

PT1: MillerCoors Tour & ReceptionWednesday, October 20, 5:30 pm – 8:00 pm

$85

PT2: Harley-Davidson TourThursday, October 21, 8:15 am – 11:15 pm

$85

PT3: Jones Island Water Reclamation Facility TourThursday, October 21, 8:30 am – 1:15 pm

$85

Workshops — Cost includes course materials and meals Cost Total

MONDAY, OCTOBER 18, 8:00 am – 5:00 pm

WS1: RMG’s Effective Maintenance Planning Workshop $325

WS2: Total Productive Maintenance $325

WS3: Simple Lean Sigma Implementation in Maintenance $325

MONDAY, OCTOBER 18, 1:00 pm – 5:00 pm

WS4: Improving Production Reliability $195

WS5: Operator-Driven Reliability — What Results Are Pos-sible, Where Are You Now and Where Do You Want to Be?

$195

THURSDAY, OCTOBER 21, 8:00 am – 12:00 pm

WS6: Basics of a Sound Asset Reliability Maintenance Management Program...Getting Production and Operations More Involved

$195

THURSDAY, OCTOBER 21, 8:00 am – 5:00 pm

WS7: Planning and (Re) Implementing an EAM System $325

WS8: SMRP Best Practice Metrics Workshop — Measuring Asset Reliability

$325

WS9: Planning and Scheduling for Zone Maintenance $325

WS10: Real-World Change Management: Putting Theory into Practice

$325

WS11: Maintenance Management 101/201 $325

WS12: Value Creation, Six Sigma and Lean Applied to Maintenance and Reliability

$325

WS13: Working Together to Eliminate Defects — The Zachry Maintenance Operations Reliability Exercise

$325

PLANT TOURS AND wORkSHOPS FEE(S) TOTAL

step 5. golf tournAment

Cost Total

r I want to sign up to play individually $100

r I want to sign up a foursome. Players’ names are:1. _________________________________

2. _________________________________

3. _________________________________

4. _________________________________

$400

GOLF FEE(S) TOTAL

step 7. spouse/guest events

step 8. Cmrp exAminAtion NOTE: Exam application (available at www.smrp.org) must be completed and faxed in to SMRP.

Type Cost Qty Total

SMRP Member $300

Employee of Sustaining Sponsor Organization $250

CMRP EXAMINATION FEE(S) TOTAL

step 9. weArABles

SMRP 2010 Conference Polo Shirt

Size Cost Qty Total Size Cost Qty Total

Small $40 X-Large $40

Medium $40 XX-Large $40

Large $40 XXX-Large $40

wEARABLES FEE(S) TOTAL

step 10. pAyment informAtion

Membership Dues Fee(s) Total

Conference Registration Fee(s) Total

Plant Tours and Workshops Fee(s) Total

Golf Fee(s) Total

Special Event Fee(s) Total

Spouse/Guest Events Fee(s) Total

CMRP Examination Fee(s) Total

Wearables Fee(s) Total

GRAND TOTAL OF ALL FEES

ENTER CODE wHEN REGISTERING ONLINE: MEM0111

METHOD OF PAYMENT* (check one):*Purchase orders NOT permitted

rCheck/Money Order/Cashier’s Check (drawn on a U.S. bank in U.S. dollars and made payable to SMRP)

rCredit Card: rAmEx rDiscover rMasterCard rVisa rDiners Card

Name on Card: ________________________________

Card #: _____________________________________

Exp. Date: ______________

Authorization Signature: ___________________________

r I authorize SMRP to charge my card as indicated.

step 6. speCiAl event

Cost Qty Total

Networking Reception at the Harley-Davidson Museum Tuesday, October 19

$40

SPECIAL EVENT FEE(S) TOTAL

r Check here if your spouse/guest will be coming to Milwaukee and would be interested in receiving information about other off-site events.

Spouse/guest e-mail address: __________________________

My Spouse/Guest would like to attend: Cost Qty Total

Networking Reception at the Harley-Davidson Museum, Tuesday, October 19

$40

Keynote Breakfast, Tuesday, October 19 $25

SPOUSE/GUEST EVENT FEE(S) TOTAL

2010 AnnuAl ConferenCe registrAtion form

Register quicker online at www.smrp.org/conference/2010

OCTOBER 18–21, 2010 • MILwAUkEE, wISCONSIN • FRONTIER AIRLINES CENTER

continuing educationsMrP helps you take your career the extra mile with a full range of education opportunities, including an unparalleled Annual Conference, Free regional workshops, Chapter & special interest group events, and frequent plant tours. And for at-home learning, members have access to a vast library of past Solutions issues and Annual Conference presentations.

sMRP annuaL conFeRencewith over 50 educational sessions, keeping you current on the M&r profession, this is a must-attend event.

Register today for this year’s event:october 18–21, 2010 Milwaukee, wisconsin

save the date for next year:october 17–20, 2011 greensboro, north Carolina

sMRP’s Five PiLLaRs oF M&R knoWLedgeComplete with a “how to” component for each major element of its framework, this collection of knowledge is based not only on research, but also on experience in the field. the Body of knowledge is categorized into five pillars:

� Business and Management � Manufacturing Process reliability � equipment reliability

� organization and leadership � work Management

Associated with each pillar are best practice metrics to develop kPis at your facility and see how your performance stacks up against others in the industry. sMrP has even established a reference tool that details the Maintenance and reliability Body of knowledge necessary for success in each of the five pillars.

sMRP’s benchMaRking suRveysee how your facility measures up to others. this extensive survey will provide you with the information you need to map a course to your future successes.

LocaL chaPteRs & sPeciaL inteRest gRouPseducation and networking within your region or industry. sMrP Components give you even more opportunities to connect with like-minded professionals and pool your shared knowledge.

eMPLoyMent oPPoRtunitiesour online Job Board is where applicants find the right jobs and companies find the right people. now you can also participate in sMrP’s 2nd Annual Job Fair held on october 18th in Milwaukee, wi.

SolutionS Magazineread about the latest industry news, trends, and M&r case studies in your members-only, award-winning magazine.

sMRP beneFits give you an advantage.“ SMRP allows our maintenance practitioners to learn from their peers. Seeing the tools and information in action works much better and is faster than ‘telling’ people or presenting information internally. As people see others who are facing the same day-to-day challenges achieve success, they are inspired to create their own plans and make progress in their own organizations.”

— saMueL bethea, diRectoR, noRth aMeRica ReLiabiLity & Maintenance caMPbeLL souP co.

Benefits of sMRP MeMBeRshiP

www.sMrP.org/ConFerenCe/2010 23

soc

iety

for

Mai

nten

ance

& r

elia

bilit

y Pr

ofes

sion

als

84

00

wes

tpar

k D

rive

, 2nd

Flo

orM

clea

n, V

A 2

210

2

Re

gis

teR

ea

RLy

!s

ave

$1

50

whe

n yo

u re

gist

er b

y s

epte

mbe

r 10

, 201

0w

ww

.sm

rp.o

rg/c

onfe

renc

e/2

010

by P

erfo

rm

ance

by P

ro

fessio

nals

the

sM

RP

an

nu

aL

co

nFe

Re

nc

e is

on

e o

F th

e

LaR

ge

st

Pu

Re

Ma

inte

na

nc

e &

Re

Lia

biL

ity

co

nFe

Re

nc

es

in n

oR

th a

Me

Ric

a.

�

Qui

ckly

sou

rce

next

-gen

erat

ion

equi

pmen

t and

tr

ends

to s

tay

com

petit

ive,

low

er c

osts

and

im

prov

e sa

fety

�

lear

n fr

om k

eyno

te s

peak

er C

lyde

Fes

sler

, ret

ired

VP o

f Bus

ines

s D

evel

opm

ent f

or H

arle

y-D

avid

son

Mot

or C

ompa

ny, h

ow d

esig

ning

rel

iabi

lity

into

its

prod

ucts

and

man

ufac

turi

ng h

as b

ecom

e a

criti

cal

aspe

ct o

f thi

s su

cces

s st

ory

�

targ

et y

our

prof

essi

onal

dev

elop

men

t exp

erie

nce

with

ove

r 5

0 c

onfe

renc

e se

ssio

ns c

over

ing

the

five

pilla

rs o

f the

sM

rP

Bod

y of

kno

wle

dge

�

ren

ew a

nd d

evel

op b

usin

ess

cont

acts

and

est

ablis

h po

wer

ful r

elat

ions

hips

with

indu

stry

exp

erts

this

is a

Mu

st-

att

en

d e

ven

t iF

yo

u a

Re

a:

�

Cor

pora

te r

elia

bilit

y Pr

ofes

sor

�

engi

neer

ing

stu

dent

�

exec

utiv

e M

anag

er �

Plan

ner

�

Plan

t Man

ager

�

ope

rato

r �

Mai

nten

ance

& r

elia

bilit

y C

onsu

ltant

�

Mec

hani

c �

rel

iabi

lity

engi

neer

�

tech

nici

an

smrp conference

Documents

smrp conference committee

reliability conference

annual smrp conference

smrp annual conference

conference attendees

conference tracks

years conference committee

conference hotels