sms global services
TRANSCRIPT
© 2013 SMS Systems Maintenance Services, Inc. All rights reserved. | 1
Mumbai, India
France• 2000+ Engineers• 1,000 Service Affiliates• 7x24x365 Logistics• 92 Warehouses• Three 7x24x365 Call
Centers• Multilingual
Global Resources
• IMACS• Win7 Upgrades• Office 365• Rollouts• Project Management• Operational• Subject Matter Experts
Professional Services
• Multi-national • ITO / BPOs• Cloud Providers• Colocation / Hosting• Service Integrators• Cross Vertical• Dedicated Client Teams
Client Profiles
Provide client-centric infrastructure support and services • Multi-Vendor Support
/ Break Fix• Data Center Services• End User Services
(not a focus)• Stock management• Spare Part Mgt• Part Logistics• Client Driven SLA• Asset Disposition
What We Do
• Wholly owned by TH Lee and Summit Investments
• 32 years in IT Services• Profitable since
founding• 98% Client Retention
Stability
WHY SMS? - Credentials