Hypermedia. 2B Bergman Street, Rehovot, Israel 76705 Telephone: +972-77-444-5000, Fax: +972-8-936-3066

MARKETING SMS Success story – Joel Towing

Customer:

Joel Towing - Miami, Florida USA – a small company comprised of two brothers

and a father began their operations with a main focal point of purchasing older

vehicles in rough shape and scrapping them for their metal and parts. To some in

the Hialeah community this is a god-send as the monies paid heavily outweigh

the baggage that comes with keeping a rusting vehicle on the front lawn. Many

vehicles purchased are not in running order, have insect infestations, and some

even house the local rodents. Bottom line, if it’s got metal, they’ll take it. Usual

purchase prices range from $300-$450 depending upon the

size/weight/condition of the vehicle.

Need and requirements:

Knowing their niche market, the next step was to market their services to the population. Since inception, most of their clientele has been referred to them by previous customers and through word-of-mouth advertising. While these are inexpensive ventures in marketing, they hardly provide a continuous influx of interested parties. Contemplating different alternatives to gain more exposure in the ever expanding competition, the Joel brothers found it difficult to get the competitive edge.

Advertising this day and age has become superfluous, so much so that our minds are bombarded with messages thousands of times a day to the point where evolution teaches us to tune them out. Ever see a commercial that intrigues you maybe through laughter or contemplating thought where the next minute later it becomes an exercise just to remember the actual brand or product being promoted? Happens to all of us. So the question is, how can an advertising message be most effectively delivered where one is able to cognitively recollect the brand or company? The answer is SMS messaging.

The solution:

The Joel brothers, in a stroke of genius, got note of this tactic and began their research. Their findings discovered the huge opportunity to market their services to the local community. I can at this point bore you with all the statistical data uncovered as to how likely someone is to respond to SMS vs. email, and how more immediate such a response is, but statistical evidence only tells a small part of the story. Experience will tell most of it. Without any prior knowledge in marketing or SMS technology and on a whim and confidence in their initiative, the Joel brothers purchased an HG-7000 SMS Gateway with Campaigner software from Hypermedia

Hypermedia. 2B Bergman Street, Rehovot, Israel 76705 Telephone: +972-77-444-5000, Fax: +972-8-936-3066

and began the arduous work of building their client database. Once completed, they began their campaign advertising their services through SMS text messages.

Benefit:

In a period of 3 months and 4 gateways later, they are basking in their success – increasing revenue by 70%. The break-even return on investment on most advertising programs can take months, for Joel Towing, it took a couple of weeks. Now that business is up, the brothers are not looking back on their decision; in fact they have broadened their revenue spectrum to advertise for other non-competing companies via SMS.

Customer quote:

Joel Martinez, CEO of Joel Towing “Hypermedia SMS system provided us with an affordable and extremely effective marketing platform. Taking advantage of SMS communication as an acceptable and personal form of communication we were able to create an extremely targeted, cost effective and direct marketing tool to provide us a significant edge over our competitors. We were surprised by the response we received and our turnover grew by 70% within three months”