sms safety communication
TRANSCRIPT
How to Transform Your Employee Safety Training
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Why drive safety & health training using SMS?
Cultivates safe workplace environment
Reduces work related injuries and illnesses
Improves morale and productivity
Improves business performance
Prevention
Reduces worker’s compensation costs
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Fatality facts
HAZZARD COMMUNICATION
IS #1 CAUSE OF OSHA CITATIONS
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Common causes of occupational fatalities
41% occurred during a transportation incident 17% occurred after a worker came into contact with an object/equipment 15% occurred as a result of a fall 12% occurred as a result of chemical or environmental exposure
9% occurred as a result of fire or explosion 15% occurred as a consequence of assault
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Modern technology
Safety Training Using Modern Mediums
• Mobile Devices
• SMS Content
• Videos, Animations & Images
• Mobile Apps
• Safety Kiosk
• Podcasts
• Online Games & Simulations
• Social Media
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Key SMS statistics
Why Use SMS?
• 6.8 billion out of the 7.01 billion people on Earth own a mobile phone
• Average SMS response time is 90 seconds compared to 90 minute for eMail
• 98% of SMS is opened compared to 20% eMail, 12% Facebook posts and 29% tweets
• 75% want to receive SMS from their employer
• 80% of consumers haven’t received SMS from their employer or brand
• 57% of respondents indicated that SMS messages would influence them to take action over other forms of communication
Source: Digital Marketing Magazine, Mar 2014
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Advantage of Using SMS to Drive Safety
Increase awareness level instantly Bridges generation and cultural gap Share reference content easily Cost effective Higher quality training that does more than meet regulatory requirements Productive teaching anywhere (location agnostic) Generate an outcome in short span of time Easily incorporate into other training and job performance/practice
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Key campaign topics
Safety Training Using SMS
• Hazard recognition • Training required in standards
& regulations • Emergency response • Accident investigations • Emergency drills • Hazard communication
• CDC travel immunization alerts
• Company hosted safety webinar alerts
• Success stories and awards • Emergency incident alerts
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Successful SMS campaign best practices
Only send relevant message Do not send more than the promised frequency Always respond to “HELP” reply Timing: no rush hour/no early morning / coordinate according to time zones and work schedules Align the content to your employees Include mobile optimized links Clean up your subscription list frequently
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Key SMS functions
Setting Up SMS Program
• Subscriber Opt In Setup — Online, Keyword, Form, API
• Enduser can start and end any time
• Flexible SMS time intervals — drip messaging
• Easy content upload and automatic drip send
• Custom frequency (Daily/Weekly/Monthly)
• Simple reporting • Analytics/measurement
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Text Safety to 62346 to subscribe to Employee
Safety Training Text Program
SMS call to action
Msg & Data rates may apply. Msg frequency 2 per week. T’s&C’s http://2sms.com/62346
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Here are 4 ways to measure SMS campaign effectiveness:
1. Opt In and Opt Out rate
2. Knowledge assessment
3. Engagement rate
4. Inbound inquiry rate
Key measurements
ReportingOpt In/Out Rate Knowledge Base
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Effective communication
Successful safety training is all about engaging employees, in order to drive behavior change that achieves business results
When you spend tens of thousands of dollars communicating a new safety process and it fails, it costs more than just money and time. Building employee communication programs that drive behavioral change have the strongest correlation to financial performance.
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About 2sms• Accomplished Industry Experts • We’ve built 200+ SMS campaigns since 2004 • We can help you
• Design personalized training SMS content • Execute the perfect campaign fast • Build a large subscriber list in the shortest amount of time • Drip messaging — set it and forget it • Stay in 100% compliance with industry regulators
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We are here to help you succeed
Phone 1-877-276-7266
eMail [email protected]
We offer FREE unbiased recommendations based on your business requirements.
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