so unterstützt sie insight€¦ · csp partners can establish a relationship with a customer who...
TRANSCRIPT
![Page 1: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/1.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
So unterstützt Sie InsightMicrosoft CSP Programm
![Page 2: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/2.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
European Hosting Solutions team• Strong Sales, Cloud & Services engine;
• 60 Dedicated Hosting Solutions Specialists
• > 22 Office365 & Azure specialists in EMEA
• > 400 active Azure agreements
• MSC, BCS, PTS, LCS
• Largest, most experienced solutions partner in Hosting industry;
• >200 years of Hosting industry experience
• #1 Reseller of Hosting Licensing Programs (MS SPLA; >30%, VMware, Citrix, Veeam, etc)
• EMEA Local offices in;
• Norway Sweden
• Germany Austria
• Switzerland Italy
• Spain France
• Belgium The Netherlands
• United Kingdom Russia
![Page 3: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/3.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
Starke Verbindungen in alle Richtungen
Hosting Solutions
Teammates
Vendors
Consultancy
Services
Partners
Tools
Education
![Page 4: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/4.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
Warum CSP Partner mit Insight werden• Technischer Support.
Kostenloser 2nd Line Support während regulärer Arbeitszeiten, 24/7 und
mehrsprachiger Support in Vorbereitung
• Training & Weiterbildung
• Tools & Management (Insight CSP Portal, CSP Dashboard)
• Zusätzliche Lösungen wie Skykick mit Potenzial zur Differenzierung
• Kompetente Führung durch Szenarien der Hybriden Licensing – mit Insight
Spezialisten und Ressourcen, um das beste aus “beiden Welten” anbieten zu können
• Insight Services (MSC, LCS)
![Page 5: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/5.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
CSP Technical Support
• 1st line support by partner (reseller)
• 2nd line support by Insight
• 3rd line support by Microsoft
![Page 6: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/6.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
How to drive Office 365 Service Usage
How to improve securityof Ops Management Delegation
How to enhance Ops managementEfficiency and Control
![Page 7: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/7.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
BUT IT’S ALL SIMPLE
WITH THE Insight CSP DASHBOARD
![Page 8: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/8.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
Maximize Office 365 benefits realization
by understanding real usage to drive
adoption
scenario#1
![Page 9: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/9.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
With the standard office 365 portal
LIMITED
REPORTING
LIMITED TO 2000
RECORDS
NO
DETAILS ON USER’S
SERVICE USAGE
![Page 10: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/10.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
You need high PowerShell skills
you need too much time to find data for reporting and
analytics
You have to create new reports every time
Without the CSP Dashboard
![Page 11: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/11.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
With Insight CSP Dashboard
CSP
Dashboard
![Page 12: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/12.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
..and more!
Manage overall licenses complexity
Drive office365 services adoption
Identify and prevent services disruption
![Page 13: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/13.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
You have a clear picture about service usage status
scenario#1: services usage analysis
![Page 14: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/14.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
You can drilldown on
service usage details
scenario#1: service dashboard
![Page 15: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/15.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
And identify inactive
users to drive their
usage of this service
scenario#1: inactive user by service
![Page 16: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/16.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
Improve Office365 ops management
security and efficiency with advanced
user delegation
scenario#2:
![Page 17: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/17.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
With Insight CSP Dashboard
Delegated entities
Blocked entities
Only delegated
actions
![Page 18: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/18.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
..and more!
Reduce risk of human error Thanks to embedded guided actions
Perform bulk actions toLarge number of users at once
… not knowing a single line of PowerShell (empowering junior profiles)
![Page 19: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/19.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
You can create groups of users to limit operators target users
scenario#2: users delegation
groups
![Page 20: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/20.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
Assign a limited number of licenses to each group of users
scenario#2: license pool
![Page 21: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/21.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
And monitor licenses
delegation even to
optimize charge
back process
scenario#2: license pool
![Page 22: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/22.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
You can also customize
operator’s permission to
limit available reports
and ops management
actions
scenario#2: role based access
![Page 23: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/23.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
With our management
wizard you can execute
bulk actions without
PowerShell
scenario#2: bulk actions through wizard
![Page 24: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/24.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
Achieve full control by easily
access all Office 365 information
scenario#3:
![Page 25: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/25.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
With a standard reporting system It is complex to
Access the right
information at the
right time
![Page 26: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/26.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
REACT IMMEDIATELY TO
ANOMALIES, BEING DIRECTLY
ENGAGED BY THE SYSTEM
WITH ON-EVENT ALERTS
![Page 27: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/27.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
What is the feature?
CSP Partners can establish a relationship with a customer who already has an
existing tenant and existing subscriptions purchased via other channels (e.g.
direct from Microsoft, via Open). This capability enables the CSP Partner to
provision CSP subscriptions for the customer (i.e. multiple license types can
coexist on the same customer tenant).
Multi-channel helps support these common scenarios:
• Enables you to provision a CSP subscription for a customer that has an existing
subscription that was purchased directly from Microsoft.
• Enables you to provision a CSP subscription for a customer that has a trial
subscription directly from Microsoft.
While this features enables multiple license types to coexist on the same
customer tenant, this capability does NOT enable multiple CSP partners to sell to
the same customer. This additional capability is separate and referred to as
“Multi-CSP Partners”, which is also included in the CSP roadmap.
Multi-Channel Purchases:
CSP Partner can sell to a customer with an existing tenant and subscription(s) purchased thru other channels
Important Notes
• The customer retains full control over their existing subscriptions
• Does NOT impact or change any of the customer’s existing subscriptions
• Does NOT transition the customer’s existing subscriptions over to the CSP Partner
• Does NOT change the terms or customer’s obligations for any of the existing subscriptions
• Does NOT allow the CSP Partner to change any Advisor Partner-of-Record information
• Does NOT enable multiple CSP Partners to sell to the same customer
![Page 28: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/28.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
Product Availability:
Enterprise Mobility Suite (EMS)
![Page 29: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/29.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
Automated CSP Onboarding Process
Reseller needs Icare
acct w/ terms
Ensure reseller has
an active MPN ID
Reseller completes
“Add a reseller”
webform and clicks to
accept our CSP T&C’s
Webform Received by
our CSP Admin Team
AM to create VLM
“Contract Set Up” ticket to link acct to
2Tier consortium
CSP Admin Team to
create and email Odin
account details to AM
AM to email log in details
to account manager so they can log
into Odin and start
provisioning
** Process may change as the CSP Program progresses
![Page 30: So unterstützt Sie Insight€¦ · CSP Partners can establish a relationship with a customer who already has an existing tenant and existing subscriptions purchased via other channels](https://reader033.vdocument.in/reader033/viewer/2022060221/5f0757cf7e708231d41c8364/html5/thumbnails/30.jpg)
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation
Continuous Innovation – http://office.com/roadmap
Universal Apps for Windows
Modern Apps for Android
Office for Mac
Intune Updates
Skype Video
Federation
Unlimited Storage with
OneDrive
Expanded DLP
Encryption at Rest
Office 365 Video
Delve and Office Graph