Social and cultural environment refers to the influence exercised by certain social factor which are “beyond the companies gate”

Culture refers to dance, drama, music and festival include Knowledge, belief,art, moral, law, customs & others capability

Following characteristic of Following characteristic of culture are culture are

1.Learned : Culture is not inherited or biologically based, it is acquired by learning and experience

2.Shared : People are member of a group, organisation, or society share culture, it is not specific individual.

3.Tran generational : Culture is passed on from one generation to the next.

4.Symbolic: Culture is based on the human capacity to symbolic or use one thing that represent another.

5.Adaptive : Culture is based on the human capacity to change or adapt, as opposed to the more genetically driven driven adaptive process of animanls.

Factors which effect social and cultural environment

Attitude of peopleAttitude of wealthMarriageReligionEducationEthicsSocial Responsibility

Culture that people create

Culture determines personality.There are sub culture. People have their own idiosyncrasies ,blend of heredity Cultural experience, sub culture experience, family experience & unique personal experience (Tata’s Vs Birla’s)

Organisational Culture

Create distinction

Sense of identity

Commitment

Enhance social system stability

Culture and GlobalizationWhen business goes International work motivation, profit motivation, business goalgift giving, custom, greeting, body gesture, colour and numbers.

U.S.U.S. JapanJapan

CompanyCompany Team in SportTeam in Sport Family in VillageFamily in Village

Business goalBusiness goal To WinTo Win To SurviveTo Survive

EmployeesEmployees Players in teamPlayers in team Children in FamilyChildren in Family

Human RelationHuman Relation FunctionalFunctional EmotionalEmotional

CompetitionCompetition Cut throatCut throat cooperativecooperative

Work motivationWork motivation IndividualIndividual

IncomeIncome

Group IncomeGroup Income

promotionpromotion Acc. To Acc. To AbilitiesAbilities

Length of ServiceLength of Service

PayPay Service & Service & ResultResult

Award of patience and sacrificeAward of patience and sacrifice

Culture determines good and services

Social/Cultural factorSocial/Cultural factor JapanJapan IndiaIndia

Govt./Admn.Govt./Admn. Emphasis on govt by Emphasis on govt by virtuous and abrogation virtuous and abrogation of coercion, mutual trust of coercion, mutual trust EE minimum control,EE minimum control,

Highly motivatedHighly motivated

Prevalence of impersonal Prevalence of impersonal bureaucratic social bureaucratic social relation, mistrust, relation, mistrust, assumption of human assumption of human evil, Highly concentrated evil, Highly concentrated admn.. bureaucratic admn.. bureaucratic delays Low level of delays Low level of delegationdelegation

Attitude towards work Attitude towards work and goaland goal

Highly result orientedHighly result oriented General deep seatedGeneral deep seated

DisciplineDiscipline Highly disciplined and Highly disciplined and respect towards respect towards superiorssuperiors

Lack of discipline. Poor Lack of discipline. Poor S-S relationshipS-S relationship

Group harmonyGroup harmony Highly based on informal Highly based on informal facilitative pattern of facilitative pattern of behaviorbehavior

Assumption of in Assumption of in equality, suspicious equality, suspicious environment, self environment, self centeredcentered

EducationEducation Highly emphasizedHighly emphasized GeneralGeneral

People attitude towards business: U.K, Saudi Arab, South Korea

Attitude towards work: Moral, Motivation, penalty & reward system

Collectivism & Individualism :

Ambition or complacent ( to get a govt. Job)

Education

Family

Authority

Religion

Marriage

Cultural resource