social brand advocacy marketing solution - earthfaves prm - how to

14
e How to make word-of-mouth sustainably effective Promoter Relationship Management Maximize Word-of-Mouth earthfaves ®

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Learn how you can use earthfaves Promoter Relationship Management to sustainably increase authentic brand advocacy, customer retention and satisfaction for your local business. The first social marketing solution that unites businesses, satisfied customers and their friends, to the benefit of all. Try it for free, become a pilot customer: info @ earthfaves.com

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Page 1: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How to make word-of-mouth sustainably effective

Promoter Relationship ManagementMaximize Word-of-Mouth

earthfaves®

Page 2: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How do I register my company at earthfaves?

Go to www.earthfaves-prm.com, click “Sign Up“, add your user data, the data for the company you want to buy PRM for and choose your plan.

Confirm your membership by clicking on the link in the E-Mail we sent you. The assignment of your company earthfave to our map takes up to 48 hours, but you can go on with the following steps anyway.

Page 3: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How can I add my company’s data which will be displayed on the earthfave page?

Page 4: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How can I add my company’s profile data which will be displayed in the Expert User list?

You can use this profile to find followers by giving location tips. Upload your logo as profile picture. Make sure to add two sentences that explain why people should follow you.

Page 5: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How do I get the “I love this place” button?

After log in, you’ll be automatically directed to our “Get Started” page for PRM customers.

Here you find the launch pad to the most important features and services.

To get the “I love this place” button, just click on “Get the love button”.

You get full access to all PRM features via the “My Business” tab.

Page 6: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How do I get the “I love this place” button?

Please click on the button that fits your needs to open up a window with the embed code.

Now copy the generated code andplace it anywhere in your website code.

Page 7: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How do I get the “Faverbook”?

Click the button “Get your faverbook” on your “Get Started” page. Now you jump into your PRM service, to “Get Guestbook”.

There you can choose between the small and large faverbook. Click on the one you like.

Copy the generated embed code and paste it into your website code.

Page 8: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How do I get my businesses’ QR-code?

We assign a unique QR-Code to your earthfave. You find it on your earthfave page, just click the “Get QR-code” box and print it out.

Put it into your shop’s window so that your customers can scan the code with their mobile phone.

If they do so, they’ll become your “faver” and recommend you to friends and other potential customers explaining why they “love this place”.

Scan this QR-Code to fave us

and get Specials and Kickbacks!

www.earthfaves-prm.com

www.earthfaves.com

earthfaves for businessI love this placeearthfaves

®

Your favorite places network

Page 9: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How do I get my businesses’ sticker?

You can order an earthfaves sticker with the QR-Code for your business for only 5€ (including world-wide shipping).

Place it on the front door or in the shop window of your business.

To order, please send us an E-Mail: [email protected].

I love this placeearthfaves

®

“I love this place”Happy customers say

I love this placeearthfaves

®

“I love this place” Happy customers say

Your favorite places network:

www.earthfaves.com

Brand advocacy for your business:

www.prm-earthfaves.com

on your favorite

places network:

earthfaves.com

Brand advocacy

for your business:

prm-earthfaves.

com

and receive unique discounts.and receive unique discounts.

I love this placeearthfaves

®

“I love this place” Happy customers say

Your favorite places network:

www.earthfaves.com

Brand advocacy for your business:

www.prm-earthfaves.com

and receive unique discounts.

I love this placeearthfaves

®

“I love this place”Happy customers say

on your favorite

places network:

earthfaves.com

Brand advocacy

for your business:

prm-earthfaves.

com

and receive unique discounts

I love this placeearthfaves

®

“I love this place”Happy customers say

Your favorite places network: earthfaves.com

Brand advocacy for your business:prm-earthfaves.com

and receive unique

discounts.

I love this placeearthfaves

®

“I love this place”Happy customers say

Your favorite places network: earthfaves.com

Brand advocacy for your business:prm-earthfaves.com

and receive unique

discounts.

Page 10: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How do I publish “Specials”?

Click the button “Create a special” on your “Get Started” page.

Now you jump into your PRM service, to “Send Specials”.

Now you see an overview of your already published Specials.

To add a new Special, just click the button “Add Special”.

Page 11: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How do I publish “Specials”?

After you clicked “Add special”, you can choose:

- for who and for which time period the rebate is valid

- and where the Special will be published and shared to.

Finally please click “Save” to save your Special.

Page 12: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How do I define and edit “Kickbacks”?

Please download the “earthfaves for Business Kickbacks App” for iPhone from the AppStore.

Log in with your User/PW and define kickback ranges and your team members which can give kickbacks to your customers (“kickbackers”).

Make sure you add your Paypal address as all kickbacks are paid via Paypal directly after the purchase.

Page 13: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

How do I edit my “Kickbacks”?

You can also edit all kickback options in the PRM service under “Kickbacks options”.

Page 14: Social Brand Advocacy Marketing Solution - earthfaves PRM - How To

I love this placeearthfaves

®

earthfaves for business

Or just call us: ++49-681-5953563

earthfaves AGGerberstr. 16, D-66111 Saarbrücken

Weserstr. 21, D-12045 Berlin

Get started!