social care workforce development partnership - … · to the summer edition of the social care...

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Social Care Workforce Development Partnership 01 02 03 04 05 06 07 08 Inside this issue... Welcome... 01639 685271 [email protected] Training & Development, The Quays, Brunel Way, Baglan Energy Park SA11 2GG 01 Hello and welcome message What to look out for in 2014/2015 Recruitment, retention and raising the profile of the sector Development of skills and knowledge Development of skills and knowledge Collaboration Collaboration Communication The Learning Training & Development Team SUMMER EDITION 2014 to the summer edition of the Social Care Workforce Development Partnership Newsletter, bringing you information and updates from the partnership for 2014-2015. The Paper – Sustainable Social Services for Wales: A Framework for Action sets out how Welsh Government will work with partners to deliver high quality responsive, citizen centred social services. During 2014-15, the Training Team will work on the Government’s project ‘A Strong and Professional Delivery Team’, delivering against the objectives of the Project encompassing career pathways, management development and continuing professional development. We will continue to support ‘One Sector, One Workforce’ within Neath Port Talbot, through our local Social Care Workforce Development Partnership. This year, we will work to improve outcomes for the social care sector across Neath Port Talbot through the use of the SCWDP grant. The Social Care Workforce Development Programme (SCWDP) Grant is used to improve the quality and management of social services provision through a planned approach to training across the Social Care Sector. 2014-15 has already proved to be very busy with a full work programme planned for the remaining 6 months. This newsletter will highlight a few key areas with full details being available from our SCWDP Application 2014-15, please contact the team for copies. Best wishes, Lynne Doyle Learning, Training & Development Manager Newsletter Neath Port Talbot Training and Development

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Social Care Workforce Development Partnership

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Inside this issue... Welcome...

01639 685271 [email protected] Training & Development, The Quays, Brunel Way, Baglan Energy Park SA11 2GG 01

Hello and welcomemessage

What to look out forin 2014/2015

Recruitment,retention and raising the profile of the sector

Development ofskills and knowledge

Development ofskills and knowledge

Collaboration

CollaborationCommunication

The LearningTraining &Development Team

SUMMEREDITION

2014

to the summer edition of the Social Care Workforce DevelopmentPartnership Newsletter, bringing you information and updatesfrom the partnership for 2014-2015.

The Paper – Sustainable Social Services for Wales: A Frameworkfor Action sets out how Welsh Government will work withpartners to deliver high quality responsive, citizen centred socialservices. During 2014-15, the Training Team will work on theGovernment’s project ‘A Strong and Professional Delivery Team’,delivering against the objectives of the Project encompassingcareer pathways, management development and continuingprofessional development.

We will continue to support ‘One Sector, One Workforce’ withinNeath Port Talbot, through our local Social Care WorkforceDevelopment Partnership. This year, we will work to improveoutcomes for the social care sector across Neath Port Talbotthrough the use of the SCWDP grant. The Social Care WorkforceDevelopment Programme (SCWDP) Grant is used to improve thequality and management of social services provision through aplanned approach to training across the Social Care Sector.

2014-15 has already proved to be very busy with a full workprogramme planned for the remaining 6 months. This newsletterwill highlight a few key areas with full details being available fromour SCWDP Application 2014-15, please contact the team forcopies.

Best wishes, Lynne DoyleLearning, Training & Development Manager

NewsletterNeath Port Talbot Training and Development

01639 685271 [email protected] Training & Development, The Quays, Brunel Way, Baglan Energy Park SA11 2GG02

What to look out for in 2014/2015

The NeathPort TalbotSocial CareWorkforceDevelopmentTeamcontinues towork closelywith providersin the socialcare sector,strengtheningthe “onesector, oneworkforce”ethos.

This year a nationalquestionnaire wasdevised by the DataUnit Wales and distributed tocommissionedservices in thePartnership.

The results from thisdata collection, alongwith key work streams,helped us to have fullcommand ofworkforcedevelopment prioritiesto form the workprogramme for 2014-2015.

The work programmehas been split into the following themes:

Recruitment & Retention

• Social Care Academy

Raising the profile of the sector

• Secondary School - class discussions with the Neath Port Talbot Care Ambassadors

• Recognition of the Social Care Workforce through various projects

Development of skills and knowledge

• Training programme covering topics such as Health & Safety, Skin Bundle, Mental Capacity Act, Child Development and much more.

• Awareness raising sessions on the Social Services & Well-Being (Wales) Act

• Essential Skills support

• Development of in house trainers

• Development of an E-Learning platform

• Achieve and exceed national targets for social care workforce in Neath Port Talbot

Collaboration

• Strengthen existing partnerships with Health, Education& the Independent & Voluntary Sector

• Look for opportunities for further collaboration within Western Bay

Communication

• Continue production of the Partnership Newsletter.

• Website management and improvement

• Quarterly meetings will be focused on key note speakers, including sessions on Child Sexual Exploitation, Dyslexia Awareness, Carers Awareness, Diversity in Care, Domestic Violence, Human Trafficking,promotion of the Care Council for Wales Apps and Electronic Assisted Technology.

01639 685271 [email protected] Training & Development, The Quays, Brunel Way, Baglan Energy Park SA11 2GG 03

Care For your Future

This project will offer a six month in-depth experience forpeople who wish to enter into social care work. The project has links with Communities First and local job centres. Theinformation sessions will help employment advisors tounderstand the qualities needed by people who deliver day to day work with individuals. The programme involves thevolunteer attending training every fortnight and an expectationthat they also attend a voluntary placement of four hours per week at a designated care setting for six months.

Following the six month programme, people who complete thecourse will be well placed to achieve a permanent job in socialcare but will have also developed the right attitude andunderstand the importance of delivering dignity and respectthrough a person centred approach.

The Director of Wellbeing and Empowerment based within theOlder People’s Commissioner for Wales has shown keen interestin this project and will be including it as part of the review intocare for the older person in Wales. The expected outcomes willbe people gaining employment who are fully trained,experienced and with the right attitude to work with our oldervulnerable people – all of which contributes to a confident andcompetent workforce.

On completion of the programme delegates will have received training in:

Delivering Dignity, Manual Handling, Food Safety/InfectionControl, Skin Bundle/Falls Awareness, Protection of Vulnerable Adults, Dementia

Connect to Care

The Connect toCare course hasbeen running since2009 and haveseen manystudents go on tofollow careers andstudy in Health &Social Care.

This year the focus for theprogramme will be onshorter sessions to raiseawareness of dementia andto provide young peoplewith the knowledge of thecore skills required in carework.

A series of events will bearranged in the schools forCare Ambassadors talks, anautumn newsletter will beproduced, short tastersessions on specific areasand the introduction of anew Summer School(details to follow in 2015).

Recruitment, retention and raising the profile of the sector...

Working with health, education and community partners the accredited Connect to Care andCare for your Future Programmes will continue to run into 2014-2015. To strengthen theseprojects a new brand name of the “The Neath Port Talbot Social Care Academy” has beencreated, these programmes will now sit within the Academy and sessions arranged for the newfinancial year.

01639 685271 [email protected] Training & Development, The Quays, Brunel Way, Baglan Energy Park SA11 2GG04

As a result of the successful internal delivery of the Educationand Training (EAT) qualification to trainers within NPTCBC, thecourse will be offered to the wider partnership with a focus ontraining being delivered on specialist care areas includingDementia Care, Child Sexual Exploitation and DomesticViolence.

The intended aim of the training is to improve the consistencyand quality assurance of training provided by partners withinthe third sector and private sector as well as enabling them todeliver courses that are in great demand.

It is also planned to continue to offer the EAT course to otherlocal authorities across the region to up skill staff trainers.

Specifically, Integrated Family Support Service (IFSS) workers– both consultant social workers and specialist health workerswill undertake the qualification not only to aid the rollout oftheir specialist intervention programme but also to developother highly specialist training for colleagues across Western Bay.

Development of Skills & Knowledge…

Education & Training Qualification developingin house trainers

Development of an E-Learning Platform - Coming Soon...

The team is currently working on an All Wales approach to develop a new and exciting E-Learning platform; this will combine key areas of training and the use of informationtechnology to bring training to you whenever you need it.

Example of the topics being considered are:

Health & Safety;Safeguarding;Project ManagementEquality & Diversity;Essential Skills;Communication.

01639 685271 [email protected] Training & Development, The Quays, Brunel Way, Baglan Energy Park SA11 2GG 05

Development of Skills & Knowledge continued...

Essential Skills in the Workplace

A great deal of work has been put into the Essential Skills programme this year and supportingemployees and managers with tailored events and awareness raising sessions has been priority.

Events were arranged throughout the local authority to celebrate and promote Adult LearningWeek in June this year.

Topics covered included:

• Dyslexia Awareness for managers and employees

• Alcohol Awareness – Do you know your limits? NPTCBC work policy included

• Driving simulation with essential skills embedded

• Essential skills general information

• Management training courses

• Mindfulness workshops

• Rock Academy Wales – learning new skills through music E- magazines, Quick

Read books

• Dyslexia and Dyspraxia in children – specifically for Foster Carers

Partnership working with UNISON through its Connecting Learners in Health and Social Careproject has allowed us to source funding streams opportunities for taster sessions,management qualifications and dyslexia support. UNISON has also provided the Partnershipwith access to fully funded places on the K101 course: Access to Health & Social Care. Thisopportunity is open to staff working in health, third sector and private care providers.

For further details please contact the Training & Development Section.

01639 685271 [email protected] Training & Development, The Quays, Brunel Way, Baglan Energy Park SA11 2GG06

A pilot initiative betweenthe Partnership and WelshGovernment’s 1000 LivesABMU ‘Improving DementiaCare’ programme hasrecently come to an endwith positive outcomesreported.

Working with a seniorpharmacist on ‘ReducingPsychotropic Medication’has positively reinforcedthe message thatpsychotropic medicationshould be used sparinglyand only for the personwhose journey intodementia takes them downa traumatic and frighteningpath that can appear tonever end.

Social care and health staffhave learnt and will now continue to learnhow to provide alternative psychosocial therapeuticinterventions linked to life story which playa huge part in providing feelings of wellbeing for the person.

This project has providedstrong evidence that staffdon’t need to resort tosedating medication as afirst line response when theperson is experiencingfeelings of unsettlementand as an added bonus

Collaboration...

through less medication being used or actively stopped,financial savings can be made. Two homes in NPT are currentlygoing through the training with positive outcomes beingachieved.

Another collaborative project with Health is training social carestaff on Palliative Care - delivered by a ‘nurse expert inpalliative care’.

The training has given staff providing ‘end of life care’ moreconfidence to control symptoms for the person as it iseveryone’s job to support the person and their family throughthe illness. The TDO has been invited to sit on the ABMUPalliative Care subgroup to look at how the health board canbest provide ‘gold standard’ end of life care for patients withdementia. This collaborative work can only lead to a greaterunderstanding for all and a united path to disseminate bestpractice.

The Partnership continues to work with ABMUHB to deliverMedication Management Training to Domiciliary Care Teams(internal and external), quality assurance observations andcompetency assessments are carried out for partners. 2014-15will see the training continuing with meetings being held everyquarter to evaluate and reflect on progress.

01639 685271 [email protected] Training & Development, The Quays, Brunel Way, Baglan Energy Park SA11 2GG 07

Communication...

Collaboration cont...

Safeguarding in Western Bay

In response to this the Western Bay Services Regional collaborative has been establishedbetween Bridgend, Neath Port Talbot and Swansea Councils and the ABMU Health Board with theintention to improve services and deliver efficiencies through integrated and collaborativeworking. The initial priorities of the Board relate to the commissioning of mental health andlearning disabilities, developing older person service models and the introduction of theIntegrated Family Support Service across the region. The Board is also overseeing thedevelopment of regional safeguarding board arrangements for children and adults as well as theRegional Supporting People Committee. The Western Bay Safeguarding Board (WBSB) wasestablished in April 2013 across Swansea, Neath Port Talbot & Bridgend. It is made up withstatutory representation from local authorities, police, probation and the Health Board. There arealso non-statutory agencies that work with the Board such as prisons, NSPCC and more. TheWBSB functions as two separate Boards being the Safeguarding Children Board andSafeguarding Adult Board.

Safeguarding Children Board (WBSCB) Objectives:

• To protect children who are experiencing, or at risk of, abuse, neglect or other kinds of harm• To prevent children from becoming at risk of abuse, neglect or other kinds of harm.

Safeguarding Adults Board (WBSAB) Objectives:

• To protect adults who have a need for care and support and are experiencing, or at risk of, abuse or neglect

• To prevent those adults from becoming at risk of abuse or neglect. The Strategic Training Group is represented by a number of agencies including Bridgend, Neath Port Talbot and Swansea local authorities and coordinates multi agency training within Western Bay and delivers training from the thematic learning from Child Practice Reviews (CPRS).

2014-15 the Partnershipwill be focused onimproving existingcommunication arrangements which will include:

• The continuing production of the Spring/Summer and Autumn/Winter Newsletter

• Quarterly meetings will be focused on key note speakers

Next meetings to look out for:

• Autumn Meeting - 11th September 2014• Diversity in Care • Promotion of the Care Council for Wales `Apps`• Winter Meeting – 11th December 2014 • Agenda to follow.

Please contact Jennifer Williams on [email protected] or telephone 01639 685271 to reserve a place.

• Website management and improvement - visit the page for updates on training events and information

www.npt.gov.uk/Our Web Sites/Social Care Workforce

01639 685271 [email protected] Training & Development, The Quays, Brunel Way, Baglan Energy Park SA11 2GG08

The Learning Training & Development Team

Lynne Doyle

Angela Rees

Anita Tomaszewski

Annie O’Reilly

Barry Sindrey

Lisa Davies

Rachel Dixon

Sam Ryan

Jennifer Williams

Mike McCarthy

Catherine Roberts

Debbie John

Elouisa Phillips

Sharon Hopkin

BethanSeabourne

Rachel Jenkins

Jayne Kneath

Rose Taylor

Susan Needs

Aimee Symons

Name Title Numbers Email address

Training Manager

Training & Development Officer - Children’s Services

Training & Development Officer - Community Care

Regional Social care Partnership Coordinator

Training & Development Officer – Environment Directorate

Training & Development Officer - Foster Care/ NVQ Assessor

Training & Development Officer - Children’s Services

Training & Development Officer - Mental Health & Learning Disability Services

Training & Development Support Manager

Training & Development Support Assistant - Environment

Training & Development Support Officer -Manual Handling/ H&S/Social Work

Training & Development Support Officer –Essential Skills, HIV, Library, Environmental

Health & Trading Standards

Training & Development Support Officer –Children’s Services

Training & Development Support Officer –Community Care, Learning &

Disability Services

Apprentice

Training & Development Support Assistant

Centre Co-ordinator

Assessor

Assessor (Homecare)

Training & Development Support Assistant

T: 01639 685279M: 07967 990440

T: 01639 685287M: 07855 993346

T: 01639 685285M: 07792017743

T: 01639 685290M: 07792017743

T: 01639 685292M: 07967 990489

T: 01639 685288M: 07816 999056

T: 01639 685289M: 07816 999048

T: 01639 685286

T: 01639 685280M: 07816 999015

T: 01639 685274

T: 01639 685275

T: 01639 685276

T: 01639 685272

T: 01639 685273

T: 01639 685282

T: 01639 685278

T: 01639 685281M: 07816 999189

T: 01639 685283M: 07967 990416

T: 01639 685284M: 07816 929421

T: 01639 685277

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