social enabler for xpages
DESCRIPTION
OpenNTF Social Enabler for XPages. 05/02/11. http://socialenabler.openntf.orgTRANSCRIPT
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Social Enablerfor XPages
http://socialenabler.openntf.org
Philippe Riand, Niklas Heidloff
05/02/11
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Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References
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Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References
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Introduction People are connected more than ever blurring the line between business
and private life Information is scattered more than ever, within enterprises and in public
social networks, within on premise systems and on the cloud
As a result there are new requirements for technologies to integrate and interoperate between heterogenous systems
This deck shows ideas how to address these new requirements using XPages and the IBM Social Business Toolkit based on industry standards
This deck as well as the OpenNTF project Social Enabler are work in progress at this time
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Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References
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Goals of the OpenNTF Project Get feedback from the community Identify XPages requirements for new social functionality Show strategic direction Provide some of the new functionality as open source to receive early
feedback from developers
Disclaimer The IBM® Social Business Toolkit is only available as test version on Greenhouse. It is not
part of any IBM product yet. The code on OpenNTF is not production ready, not officially supported by IBM and it will
change.
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Goals of the OpenNTF Project XPages controls
Ready to use components– Community members, activity lists...– Access to external networks (Facebook like...)
XPages gadgets Projecting existing XPages as OpenSocial gadgets Support for the embedded experience
Easy to use APIs Java and JavaScript bindings to the Social Business Toolkit APIs
– Creating new entries in the activity stream– Accessing Profiles, Communities, Activities...
New data sources dealing with REST services, with pre-built capability for Connections and external services– Pluggable authentication mechanisms including OAuth, SSO...
Simple actions– Creating a new Community, Activity...
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Goals of the OpenNTF Project Social APIs
Seamless access to user Profiles coming from multiple sources– IBM Connections®, Facebook...– Single, unique API for the application developer– Automatic data caching for better performance
Social APIs with identity mapping
Framework for creating custom REST services
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Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References
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Technologies based on Standards HTML5 REST JSON OAuth Activity Streams OpenSocial
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OAuth
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Activity Streams
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OpenSocial
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Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References
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IBM Social Business Toolkit
The IBM Social Business Toolkit is a new cross-product integration with the Lotus Social Business portfolio and extensibility toolkit for developers.
Initially, the IBM Social Business Toolkit delivers a set of tools that enable developers to publish and retrieve events to the activity stream.
The toolkit further enables cloud deployability, open standards-based APIs to consume, produce, and use events, a configurable adapter framework for consuming existing external content, filtering capabilities, and enhanced administrative features for better security.
In the future, the toolkit will expand to include extensibility areas such as share box, embedded experiences, and more.
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IBM Social Business Toolkit
IBM Core Modules, IBM & Partners Value-added Modules
IBM Social Business Toolkit APIs
X Y Z
ZYX
Internal APIsPlatform specific
APIs
APIs
APIsAPIsAPIs
Businessmodules
Public APIsREST
OpenSocialGadgets
Specific APIs
OtherREST APIs
OpenSocialAPIs
Applications
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API Test Application
https://greenhouse.lotus.com/vulcan/shindig/client/testAPI.jsp
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Embedded Experience
https://greenhouse.lotus.com/activitystream/
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Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References
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OAuth
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Read from Activity Stream
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Write to Activity Stream (synch or asynch)
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Display XPage in Embedded Experience
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Write custom REST Services
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Content Introduction Goals of the OpenNTF project Technologies IBM® Social Business Toolkit Current functionality of Social Enabler project Scenarios References
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Scenarios Lead manager application
Utilizes SBT, Connections, LotusLive
Hiring workflow Utilizes Twitter, Facebook, SBT, Connections
Personal website Utilizes Facebook, Twitter, YouTube, etc.
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Lead Manager Application This is a sample application for the fictional ZetaBank company's CRM
application It had been initially developed as a 'classic' Notes/Domino application, and
then moved to XPages The XPages application is out since 2009 It doesn't use the XPages extension library
It aggregates data from multiple sources The base version is available freely on OpenNTF:
http://www.openntf.org/p/Lead%20Manager%20X
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Work in Context with other People Create a community per customer
Add the people interested by a particular customer Share documents, resources... related to a customer
Create activities per deal Track the actions and resources associated with a deal Create this activity as part of the customer community
Start or use a community/activityright from the application
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Share Resources With a Customer Share documents with the customer
Technical information on the deal Proposals ...
Use the file API to share resources on the cloud Use LotusLive APIs
Easily retrieve track information in the LeadManager UI
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Notify a User When an Event Happens Publish events happening in the application to the Activity Stream
Synchronously, when the event happens Asynchronously, from an agent, when an action has to be taken
Let a user choose the events he is interested by Filter on companies Filter on events: customer changes, lead changed...
Display the event in context using the embedded experience Display an XPages gadget in the activity stream showing either the customer or the event
Send an email
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Find Information on People For internal members - employees
Display the people business card when a user is displayed
Go to the member profile Look for profiles working on similar leads
– Search similar leads and the access the people in the community
For external members – customer contacts Find related information on the public network
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Communicate with People Start instant messaging conversation
Add presence awareness to the user names Add Sametime chat capability using the ST proxy
Send an email within the context of a company/lead Create the email with some data pre-added
Setup meetings on the fly, with the interested people Send calendar invitations using the Social Mail Gadget Create the Sametime meeting room, if needed Allow instant meeting and screen sharing
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Collaborative Editing Experience Collaborative editing experience
Work on a contract with other people Leverage LotusLive Symphony for concurrent editing
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Hiring Worklow A classic hiring workflow can be improved by using social techniques
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Hiring Workflow Post job opening to company pages on Facebook, LinkedIn, etc. Vice versa consolidate comments to the postings back in the workflow
system UI
Twitter regularly/on scheduled basis about open jobs Vice versa consolidate replies to the postings back in the workflow system
UI
Agent collects a summary of information found in the internet (e.g. Facebook, blogs, etc) about candidates
Create a Connections activity to define collaboratively the job description and/or to discuss which candidate to take
Via Connections profiles find similar jobs within the organisation, check what they earn before making offer
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Personal Website Allow Facebook comments and likes
Share blogs and websites Manually
Automatic/background
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Personal Website Upload to and embed pictures from Flickr Upload to and embed videos from YouTube Upload to and embed slides from SlideShare
Embed widgets (e.g. latest entries) from Twitter, Facebook, YouTube, etc. on the personal website
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Personal Website Visitors can rate any page Visitors can like any page Visitors can comment on any page There are views/sitemaps to filter pages by these criteria
Website provides widgets with updates from this website
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References OpenNTF project: http://socialenabler.openntf.org IBM Social Business Toolkit wiki: http://www-10.lotus.com/ldd/
appdevwiki.nsf API Test Application: https://greenhouse.lotus.com/vulcan/shindig/client/
testAPI.jsp Embedded Experience: https://greenhouse.lotus.com/activitystream/ Oauth: http://oauth.net OpenSocial: http://opensocial.org Activity Streams: http://activitystrea.ms Niklas Heidloff's blog: http://heidloff.net Lead manager base application: http://www.openntf.org/p/Lead%
20Manager%20X Lead manager article: http://www-10.lotus.com/ldd/ddwiki.nsf/dx/
lead_manager_x_overview.htm
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