social & ethics committee & internal audit...assessment of ethics within the organisation -...
TRANSCRIPT
Social & Ethics Committee
& Internal Audit
By Andrew Johnston
Altron Group Company Secretary
19 August 2011
“According to recent South African Police Service
crime statistics, 84 842 cases of commercial
crime were reported from April 2009 to March last
year, a 51,8% rise since 2003.
Employees committed undetected economic
crimes, such as procurement fraud during
recessions because companies inadvertently
weakened their internal controls”
www.businessday.co.za – 5 July 2011
Founded by Dr Bill Venter in 1965 with 4 people
Current revenue of R22.8bn (US$3.4bn)
15 200 employees
Family business – second generation
Within Top 50 companies on Johannesburg Stock Exchange
Operations in Africa, Europe, UK, India, China and Australasia
Strong international partnerships with leading multinationals
Background - Altron Group - History
Group structure
* *
61.5% 100% 100%
Telecoms,
Multi-media, Information
Technology (TMT)
Information Technology Power Electronics
Market cap: R6.2bn
Employees: ±5,500
Revenues: R9.7bn
CEO: Craig Venter
Market cap: N/A
Employees: ± 4,800
Revenues: R6.1bn
CEO: Rob Abraham
Market cap: N/A
Employees: ±4900
Revenues R7.2bn
CEO: Norbert Claussen
JSE listed *
CE: Robert Venter
2010 Revenue: R 22.8bn ($3.4bn)
Market cap: R 8.8bn ($1.3bn)
Employees: ± 15,200
Based on share prices on 4 August 2011
*
Our key brands
*
* Joint venture between
Powertech and Reunert
Swisstech
Altron’s social and ethics journey began
long before King I (1994), King II (2002)
and King III (2009) and the
Companies Act No 71 of 2008 ……
Altron’s Social & Ethics Journey
Memos dating back to 1977 evidence strategic work and ethical
values and culture
Staff Information Notice - Statement of Integrity,
1994
“I ask you all to make a personal commitment to follow our Code of
Conduct”
“Integrity is the rock upon which we build our business success”
“Nothing – not customer service, competiveness, direct orders from
a superior or making the numbers – is more important than integrity”
Memos from the Chairman
Staff Information Notice – Black Empowerment, 1994 - 1999
Strong support for human rights - corporate social responsibility
programmes and South Africa’s Reconstruction and Development
Programme
Staff Information Notice – Risk Management, 2000
Development of Business Risk Management Division ensuring,
among others, “that perpetrators of fraud and theft are brought to
book with all the might of the justice system”
Unique and mandatory induction process – senior managers and
executives required to read scrapbooks since company’s inception
Memos from the Chairman
Reflects commitment to the four specific ethical values that re-
enforces all aspects of corporate governance in Altron’s interaction with
its stakeholders:-
Responsibility
Accountability
Fairness
Transparency
Altron’s Integrated Report 2011
Preservation of “familiness” culture
“Commitment to the transformation process”
“Provide a work environment that attracts, motivates, rewards”
“To integrate sustainable development”
“Is totally committed to quality, best practice”
“Adheres to the highest standards of integrity”
Extracts – Altron’s Mission Statement
Altron audit committee and financial review & risk committees at
sub-holding levels – review and monitor compliance with the Code
of Conduct and Code of Ethics – approve changes to the Codes
Altron risk management committee – assesses fraud, theft and
dishonesty along with reputation management
Committees (through chairmen) feedback to the Altron board = item
on board agenda (copies of audit and risk committee minutes are
included in board packs)
Current Social & Ethical
Management Framework
Altron Code of Conduct forms part of Altron’s policy manual, 1987
Adoption of revised Group Code of Ethics Policy, 2009
Establishment of Groups Ethics Office, 2010
Appointment of Ethics Officer, 2010
Establishment of Altron Sustainability Department, 2011
Current Social & Ethical Management Framework
Tip-Off Tim (Deloitte)
Roll out of compulsory Bytes People Solutions training programme;
“ethics dialogue” developed on Altron intranet (e-learning and
library) > 450 senior managers exposed to and trained on Code of
Ethics – will roll down to remaining 12,000 employees
Gained valuable insight and revelations as a result of employee
engagement
Social & Ethical Awareness
2010 Directors’ Conference – Presentation by contractor of The
Ethics Institute of South Africa (EthicsSA) on the ethics of doing
business
Publication of articles (Ethics, CSI, green initiatives) in internal group
publications e.g. Altron’s “Profile” magazine, screensavers, poster
campaigns, competitions, etc.
Social & Ethical Awareness
That the boards of companies “should ensure that the company‟s
ethics performance is assessed, monitored, reported and disclosed”
That the “assessing, reporting and disclosures of ethics performance
should enable users of ethics reports to form opinions and make
decisions based on disclosed and verified information”
King III Recommends
Section 72(4) read in conjunction with regulation 43 of the Act deals
with the appointment of social and ethics committees (SEC)
To be appointed within 12 months from 1 May 2011 (existing
companies)
To comprise of not less than 3 directors or prescribed officers of the
company, at least one of whom must be a director who is not
involved in the day-to-day management of the company’s business
and must not have been so involved within the previous 3 financial
years
Companies Act 71 of 2008
(“the Act”) – Social & Ethics Committees
Who qualifies (see section 72(4) and regulation 43(1) and (2)) –
public interest score > 500 points
Who are prescribed officers? See regulation 38
- What skills? – See regulation 43(5)
- Diversity?
When – 30 April 2012 or 12 months (see regulation 43(3)
How appointed? – Board or shareholders? – Initially board thereafter
shareholders (regulation 43(2))
Practical Considerations (SEC)
Fees of members – timing – AGM – approve or ratify
Duties of members – see regulation 43(5)
- Ethics missing!
- Left up to mandate and terms of reference
- Chairman to report on matters within its mandate at AGM –
separate report in integrated report?
- Altron drafted mandate and terms of reference – see EthicsSA
website for draft template
Practical Considerations (SEC)
King III (Chapter 7) recommends that:-
“The key responsibility of internal audit is to the board, its committees,
or both, in discharging its governance responsibilities and as a
minimum to perform the following functions:-
- evaluating the company‟s governance processes including ethics,
especially the „tone at the top‟
- performing an objective assessment of the effectiveness of risk
management and the internal control framework
- systematically analysing and evaluating business processes and
associated controls
- providing a source of information, as appropriate, regarding
instances of fraud, corruption, unethical behaviour and irregularities
Role of Internal Audit - Ethics
© Ethics Institute of South Africa
Role of Internal Audit - Ethics
2. Develop or revise code of ethics & policies
Build an ethical culture
1. Assess ethics risks
and opportunities
3. Integrate ethical
standards
4. Audit, report & disclosure
Distinction between the role of an internal auditor and an external
auditor
Internal assessment – to evaluate the adequacy and effectiveness
of an organisations ethics performance
External assessment – to verify and provide assurance on the
quality of an organisations ethics performance
© Ethics Institute of South Africa
Role of Internal Audit - Ethics
Altron adopted a 3 phase approach towards the internal and external
assessment of ethics within the organisation
- Phase 1 : deals with the 1 and 2 of building an ethical culture. This
relates to the assessment of the ethical foundations and building
blocks of the organisation, i.e. Code of Ethics, Code of Conduct,
ethics awareness campaigns, whistleblowing facilities and
procedures, Gifts and Entertainment Policies, etc.
- Phase 1 assessed externally by Corporate Governance
Accreditation and SustainabilityServices. See AA1000 AS (2008)
assurance statement in 2011 Altron integrated report – page 104:
“Altron employs adequate ethics policies, procedures and controls
throughout its operations”
Role of Internal Audit - Ethics
- Phase 2 : deals with the 3 and 4 of building an ethical culture.
Altron internal audit department responsible for assessing the
ethical climate of the organisation and confirming the integration
of ethical standards throughout the organisation
- An Altron ethics questionnaire has been drafted by the Altron
internal audit department with the assistance of EthicsSA to
assess, monitor, report/disclose ethics performance
Role of Internal Audit - Ethics
The questionnaire is divided into five distinct components:-
1. Altron Code of Ethics and Policies
2. Reporting Misconduct
3. The Role of Management
4. The Role of Staff
5. Ethical Culture
Will be completed anonymously by employees
Role of Internal Audit - Ethics
Each question/statement is graded (from an effectiveness
perspective) from “strongly agree” to “strongly disagree” with “not
applicable” also being an optional answer
It is envisaged that questionnaire will be scored into various modes
of ethics e.g.:-
- Immoral
- Reactive
- Compliance
- Integrity
- Totally aligned
Role of Internal Audit - Ethics
Once the scoring system is developed, it will be possible to measure
progress in ethical improvement at operational level
Questionnaires will be completed annually and results will be
reported to the Altron risk management committee
- Phase 3 : deals with the 4 of building an ethical culture, but
purely from an external assessment perspective. This includes
the external review plus assurance statement regarding the
entire ethical process, systems and practices throughout the
organisation
Role of Internal Audit - Ethics
Why the use of internal audit – besides King III?
- Objective
- Independent
- Understand risk environment – poor ethics is a risk to an
organisation – reputational damage
- Chief audit executive usually an invitee on audit and risk
management committees and executive committee
- Review company’s control environment and provides assurance
to the board regarding the effectiveness of the system of internal
audit controls and risk management to the company
- Skilled in reporting and trusted strategic adviser
Role of Internal Audit - Ethics