social feedback cycle

12
the ultimate marketing tool: word of mouth scheving.com 07.2009

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Social Media Marketing

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Page 1: Social Feedback Cycle

the ultimate marketing tool: word of mouth

scheving.com 07.2009

Page 2: Social Feedback Cycle

Social Media

scheving.com 07.2009

Page 3: Social Feedback Cycle

Create awareness

scheving.com 07.2009

Page 4: Social Feedback Cycle

Get consideration from a client

scheving.com 07.2009

Page 5: Social Feedback Cycle

Client purchase

scheving.com 07.2009

Page 6: Social Feedback Cycle

Marketer generated results

scheving.com 07.2009

Page 7: Social Feedback Cycle

Customer use of product/service

scheving.com 07.2009

Page 8: Social Feedback Cycle

Customer forms opinion

scheving.com 07.2009

Page 9: Social Feedback Cycle

Customer talks about experience

scheving.com 07.2009

Page 10: Social Feedback Cycle

Talk leads to awareness

scheving.com 07.2009

Page 11: Social Feedback Cycle

Talk leads to consideration

scheving.com 07.2009

Page 12: Social Feedback Cycle

User generated feedback

scheving.com 07.2009