social governance: social media & public authorities
TRANSCRIPT
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Sociable Governance Mathias Klang @klang67
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If it ain’t broke, don’t fix it
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91 % Access to the Internet at home83 % Access to broadband at home7 % Never used a computer
Source: Sweden Statistics 2011 (*Individuals aged 16-74)
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Sociotechnical change (rip Eugene Polley)
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When Edemocracy became egovernment
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Will social media bring back e-democracy?
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Blog
ger 1
999
Goo
gle
1999
End of communications monopoly
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2006
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"Out of this anarchy… what was governing the infinite monkeys now inputting away on the Internet was the law of digital Darwinism, the survival of the loudest and most opinionated.”
Andrew Keen: Cult of the amateur (2007)
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Normalizing the abnormal
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Venn of wants
Civil Servants
Citizens
Government
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Pressing social media
Non-PC to dislike social media?
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Obvious: media policy used to be about controlling those who have the right to communicate
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dialog, delaktighet och samverkan ska vara ledord för den statliga förvaltningen" (Regeringens förvaltningspolitiska prop 2010)
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The cloud
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Is listening important?
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Social media cost benefit analysis. Is it worth the effort?
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Why Citizen2.0?
User participation & sharing cultureDealing with information overloadCitizens helping each other
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Regulation by documentation
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2010-04-28
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August 2010
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2010-12-30
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Private, personal & public
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Freedom of information
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Förvarad, inkommen, upprättad
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Registrering, bevarande och gallring
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Duty of service
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Bulletin board systems
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Freedom of speech
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Data protection
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archiving
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För att dokumentera själva mediet bör man t.ex. varje halvår eller vid en större förändring, bevara en ögonblicksbild av det sociala mediet som används... t.ex. en skärmdump.
SKL, Sociala medier och handlingsoffentligheten
(24-04-2010)
Internet meme?
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Obligatory Information
Identity of officeWho has access to material sent in
Material sent in becomes publicWhy the social media is used
What it cannot be used forFollowing guidelines
Cookies :)
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Empirical study
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Policy drivers
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Policies
From < 1 page to 20 pages
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19 criminal law18 administrative law
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17 purpose of social media
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11 clear analogue bias
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General conflicts
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What is social media?
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Public or private space
Employee’s use of social media as workEmployee’s use of social media during workEmployee’s use of social media after work
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The unaddressed cloud
Promoting private corporationsPersonal data transfersLoss of control
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Property, privacy & voice
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I have issues
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1. Infrastructure (FRA)
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2. State regulatory responsibility
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3. Facebook’s data use
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4. USA state access to data
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5. Security
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THANKS!
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Mathias Klang [email protected] or @klang67
www.digital-rights.net
Image & licensing info in the notes section of slides.
Images at www.flickr.com (or specifically stated).
This ppt licensed: Creative Commons BY-NC-SA
Download presentation www.slideshare.net/klang
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Socio-technical changeRIP Eugene Polley