social housing enterprise durham being radical pdfs/presentations... · 2013-05-28 · social...
TRANSCRIPT
Social Housing Enterprise Durham
Being Radical
About Us Own and manage 6,800 homes
Independent Company limited by guarantee
Large Scale Voluntary Transfer in 2006
Registered Social Provider / not for profit organisation / registered with charity commission
Prince Bishop Homes subsidiary set up in 2008
What we do SHED
NHF ‘Transforming Places’ SHINE award – November 2011 NHF North East Community Impact Award 2012
The Store
UK Housing Awards 2012 Community Initiative of the Year
FINCAN Awards 2012 – Excelling in Financial Inclusion – Older Persons Category
Prince Bishops Homes UK Housing Awards 2013 Innovation of the Year finalist
Silver Talk
Derwentside Homes
UK Housing Awards 2012 Company of the Year
NEBusiness Awards 2013 Heart of the Community Award, Finalist in Company of the Year
Established February 2011
Operating Base
Employees – March 2011
Decoration Service
Estate Maintenance Service
Gardening Service
Training - NVQs
Objectives Reduce high level of worklessness among Derwentside residents.
Build skills, confidence and aspirations of local community to enhance employment prospects.
Provide training resources to all residents.
Improve local environment.
Offer low cost services to the community.
Progress so far 10 Full time operatives
2 Supervisors
1 Operations Manager
1 Employability coordinator
6 Trainees
2 Business Admin Trainees
33 from BTCV / Work Programme
22 NVQ's
55 Employability Courses
22 CSCS Cards
Good links with JCP
Over 6000 Private Jobs
Work for DH
Registered Charity
Awards
• NHF North East Shine Transforming Places 2011
• NHF North East Community Impact Award 2012
Case Studies
Case Studies
A tenants perspective
“I’m in touch with a lot of older people living on their own and they have difficulty getting jobs done… SHED is available for all these kinds of work and at a reasonable cost too.”
Jean Fullerton Derwentside Homes Tenant
SHED 2 East Durham
Partnership with
Sponsored by
SHED 2 East Durham
Started March 2013 8 apprentices
2 supervisors
Long term unemployed
Painting & Decorating
Capital Works
Satisfaction Levels
Very
poor Poor Average Good Excellent
1
How do you rate the notice
given to you before works
commenced?
1 2 3 4 5 6 7 8 9 10
2 How do you rate the
helpfulness of the staff? 1 2 3 4 5 6 7 8 9 10
3
How do you rate the
advice and information
given to you?
1 2 3 4 5 6 7 8 9 10
4
How do you rate the time
taken to complete the
work?
1 2 3 4 5 6 7 8 9 10
5 How easy was it to order
painting materials? N/a
Satisfaction Levels
Very
poor Poor Average Good Excellent
6
How do you rate the conduct of
the trainee? e.g. attitude,
friendliness, I.D. shown
1 2 3 4 5 6 7 8 9 10
7
How do you rate the care taken to
protect your property? e.g.
dustsheets and floor coverings?
1 2 3 4 5 6 7 8 9 10
8
How do you rate the way your
home was left after the work was
finished daily? e.g. clean & tidy.
1 2 3 4 5 6 7 8 9 10
9 How do you rate workmanship of
the painting carried out? 1 2 3 4 5 6 7 8 9 10
10 Overall how do you rate the
service you received? 1 2 3 4 5 6 7 8 9 10
The Apprentice Offer Range of NVQ’s
City & Guilds Functional Skill in Maths Level 1: Qualification
City & Guilds Functional Skill in English level 1: Qualification
EAL Level 2 Technical Certificate in Industrial Environment Awareness
CSCS Cards
NCFE Level 1 Certificate in Painting & Decorating
Building CV’s, Confidence and Employability Prospects
The Future Apprentice Training Academy (ATA)
100 apprentices in 1 year
Local employers
Admin fee
Work experience
No liability to employer
Partnership between
Contacts Phillip Curran – 01207 524216
www.socialenterprisedurham.biz
www.derwentsidehomes.co.uk
@SHEDhandyhelp