social media and the sales cycle

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how social media aligns with the sales cycle chris brogan - new marketing labs [email protected] @chrisbrogan #mprofs

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Page 1: Social Media and the Sales Cycle

how social media aligns with the sales cycle

chris brogan - new marketing [email protected]@chrisbrogan#mprofs

Page 2: Social Media and the Sales Cycle

metypist

Page 3: Social Media and the Sales Cycle
Page 4: Social Media and the Sales Cycle

this isn’t magic

social media are tools that allow for a different kind of interaction. it’s up to you tomake good things happen with the tools. use them bluntly, and they are no more effective than anything else.

Page 5: Social Media and the Sales Cycle

from audience

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to community

Page 7: Social Media and the Sales Cycle

wiifmframework / lead gen / support / promotion

Page 8: Social Media and the Sales Cycle

a sales marketing frameworkconnect wild ideas to actionable steps

Page 9: Social Media and the Sales Cycle

they aren’t easy

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not at all

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these tools aren’t crazysquint and you recognize the sales cycle

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prospecting

Page 13: Social Media and the Sales Cycle

prospecting

pipeline

Page 14: Social Media and the Sales Cycle

prospecting

pipeline

sale

Page 15: Social Media and the Sales Cycle

prospecting

pipeline

sale

support

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prospecting

pipeline

sale

support

r&d

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prospecting

pipeline

sale

support

r&d

LISTENINGCONTENT MKTG

Page 18: Social Media and the Sales Cycle

prospecting

pipeline

sale

support

r&d

LISTENINGCONTENT MKTG

LISTENINGCOMMUNITY

Page 19: Social Media and the Sales Cycle

prospecting

pipeline

sale

support

r&d

LISTENINGCOMMUNITY

EDUCATIONCOMMUNITY

LISTENINGCONTENT MKTG

Page 20: Social Media and the Sales Cycle

prospecting

pipeline

sale

support

r&d

LISTENINGCOMMUNITY

EDUCATIONCOMMUNITY

LISTENINGCOMMUNITY

LISTENINGCONTENT MKTG

Page 21: Social Media and the Sales Cycle

prospecting

pipeline

sale

support

r&d

LISTENINGCOMMUNITY

EDUCATIONCOMMUNITY

LISTENINGCOMMUNITY

LISTENINGLISTENING

CONTENT MKTG

Page 22: Social Media and the Sales Cycle

they drive a strategylistening, experience, presence

Page 23: Social Media and the Sales Cycle

they drive the sales cyclelead gen / support / promotion

Page 24: Social Media and the Sales Cycle

listening and lead gen

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05_ listening

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support

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promotion

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06_ experience

HTTP://WWW.FLICKR.COM/PHOTOS/RICHARDSTOWEY/118272308/

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07_ presence

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HTTP://WWW.FLICKR.COM/PHOTOS/MICHELLARDI/3046087654/

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HTTP://WWW.FLICKR.COM/PHOTOS/MICHELLARDI/3046087654/

Page 50: Social Media and the Sales Cycle

reward the faithfulmy canadian club experience

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make an online presencesetting up a few accounts

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twitterfacebooklinkedinyelpupcoming.orgdopplr

Page 61: Social Media and the Sales Cycle

some tools to look intosick of hearing about twitter yet?

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toolstwitter , facebook, blogs, email marketingprivate community, location-based apps

physical tools: flip , podcasting, mobile

Page 68: Social Media and the Sales Cycle

listening as marketingthe roger smith hotel, new york city

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cafe-shaped conversationshow do you make meaningful relationships?how does it bring in leads?

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connect connectbuild small powerful networks

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some resourcesGoogle:

“grow bigger ears”“if I started today”“chrisbrogan outposts”

http://www.chrisbrogan.com/best-of/