social media corporate trends

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Corporate Trends Corporate Trends in in Social Media Social Media Marketing Marketing Chris Brogan Chris Brogan @chrisbrogan President, New Marketing Labs Mike Lewis Mike Lewis @bostonmike VP of Marketing, Awareness, Inc.

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Recently, Chris Brogan, President, New Marketing Labs, and Mike Lewis, Vice President of Marketing at Awareness, sent out a survey asking those involved in social media a few questions about their current corporate social media marketing initiatives. Over 600 people participated and an eBook was created from the survey results as well as from interviews of some key companies successfully utilizing social media. This presentation summarizes the results.

TRANSCRIPT

Page 1: Social Media Corporate Trends

Corporate Trends inCorporate Trends inSocial Media MarketingSocial Media Marketing

Chris BroganChris Brogan@chrisbrogan

President, New Marketing Labs

Mike LewisMike Lewis@bostonmike

VP of Marketing, Awareness, Inc.

Page 2: Social Media Corporate Trends

Got Questions?Got Questions?Use the chat function in WebEx

Join the conversation on twitterJoin the conversation on twitterSubmit questions using the hash tag:

#awarenessinc

Page 3: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

Social Media GrowthIn 2008

Social Media GrowthIn 2008

Page 4: Social Media Corporate Trends

85%85% Growth in 2008Growth in 2008

150M150M usersusers

170170 countriescountries

700M700M Photos uploaded monthlyPhotos uploaded monthly

Page 5: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

752%752%Growth in 2008Growth in 2008

1.2B1.2B Tweets so farTweets so far

4.4M4.4M Unique monthly visitorsUnique monthly visitors

Page 6: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

184M184MNew blogs in 2008New blogs in 2008

77%77% Of web users read blogsOf web users read blogs

1M1M Posts are written dailyPosts are written daily

95%95% of reporters have blogsof reporters have blogs

Page 7: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

30.1M30.1M UsersUsers

Images uploadedImages uploaded3B3B100M100M Videos viewed dailyVideos viewed daily

91%91% Growth in 2008Growth in 2008

59M59M Monthly usersMonthly users

Page 8: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

"There is only one tool, one platform, one medium that allows the American people to take their government back, and that's the

Internet."

- Joe Trippi, Political Advisor@JoeTrippi

Page 9: Social Media Corporate Trends

© 2008 Awareness CONFIDENTIAL

6M6MFacebook fansFacebook fans

350K350KTwitter followersTwitter followers

$500M+$500M+Funds raised through the webFunds raised through the web

Page 10: Social Media Corporate Trends

© 2008 Awareness CONFIDENTIAL

Page 11: Social Media Corporate Trends

Consumers have adoptedConsumers have adoptedsocial media.social media.

Consumers have adoptedConsumers have adoptedsocial media.social media.

How are businesses adopting?How are businesses adopting?How are businesses adopting?How are businesses adopting?

Page 12: Social Media Corporate Trends

© 2008 Awareness CONFIDENTIAL

628 total responses628 total responses

Page 13: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

20092009marketingmarketing

budgetsbudgetsare downare down

Page 14: Social Media Corporate Trends

Increase Spending Increase Spending in 2009:in 2009:Search 50%Search 50%Video 46.6%Video 46.6%Social 46.6%Social 46.6%

Page 15: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

Social Media in 2009?Social Media in 2009?

Page 16: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

BrandBrandParticipationParticipation

ROIROI

LegalLegal

EthicsEthics IPIP

Page 17: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

Page 18: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

CollaborationCollaboration

Promoting BrandPromoting Brand

RevenueRevenue

RecruitingRecruiting

Customer EngagementCustomer EngagementThought LeadershipThought Leadership

NetworkingNetworkingMarketingMarketing

Service and SupportService and SupportProduct DevelopmentProduct Development

Page 19: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

Page 20: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

Would Best Practices help?Would Best Practices help?

Page 21: Social Media Corporate Trends

Social Media Social Media Baby StepsBaby Steps

Page 22: Social Media Corporate Trends

© 2008 Awareness CONFIDENTIAL

Page 23: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

Page 24: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

Page 25: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

Page 26: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

Page 27: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

Page 28: Social Media Corporate Trends

Community AdoptionCommunity Adoption

Page 29: Social Media Corporate Trends

© 2008 Awareness CONFIDENTIAL

Do you currently have an external Do you currently have an external community?community?

Page 30: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

Community FocusCommunity Focus

Page 31: Social Media Corporate Trends

Top 8 Social Media Marketing Use Cases

Page 32: Social Media Corporate Trends

© 2009 Awareness CONFIDENTIAL

Chris BroganChris Brogan@chrisbroganPresident, New Marketing Labs

Mike LewisMike Lewis@bostonmikeVP of Marketing, Awareness, Inc.

Page 33: Social Media Corporate Trends

Research Credits

• Forrester Research 2009, Social Technographic profile of US online users

• Austin's New Media Lab, 2008 Social media Statistics, nmlab.com

• Chrisbrogan.com

© 2009 Awareness CONFIDENTIAL

Page 34: Social Media Corporate Trends

Photo Credits

• All photos taken from Flickr under Creative Commons> Slide 4: Scott Beale / Laughing Squid, laughingsquid.com> Slide 5: My First Nikon D40 Picture, somefool (MatthewM)> Slide 6: Scoble's Tablet PC, penmachine> Slide 7, Wikipedia, quartermane > Slide 9, Yes, We Can Twitter, comicbase> Slide 11: Alone in the crowd, frielp> Slide 13: V No Budget, derekb> Slide 14: The Exploding Internet Flower, mrwilleeumm> Slide 16: Proceed with… , Nubian ∑agle ©™> Slide 18: green light, Benimoto> Slide 24: Unity in Diversity, Untitled blue> Slide 30: Questions in the Dark, Matthew_Dutile

© 2009 Awareness CONFIDENTIAL