social media for business with karen kefauver

49
Social Media Marketing with Karen Kefauver Friday, December 14, 12

Upload: karen-kefauver

Post on 12-May-2015

2.590 views

Category:

Business


3 download

DESCRIPTION

This talk, an overview of social media marketing for business, was presented by Santa Cruz social media consultant Karen Kefauver at her Central Coast Small Business Development Center class in November 2012.

TRANSCRIPT

Page 1: Social Media for Business With Karen Kefauver

Social Media Marketing with Karen Kefauver

Friday, December 14, 12

Page 2: Social Media for Business With Karen Kefauver

Agenda

• Social Media Overview and Trends

• 5 Ways to Transform Your Website Into a Social Media Hub

• 7 Steps to your Social Media Strategy

• Time-Saving Tools and Resources

Friday, December 14, 12

Page 3: Social Media for Business With Karen Kefauver

Resources - After the Talk

• Email Karen: [email protected]

• Karen’s Facebook Business page: www.facebook.com/karen.kefauver.business

Friday, December 14, 12

Page 4: Social Media for Business With Karen Kefauver

Social Media Overview

• Biggest Players in Social Media Field:

• Facebook

• Twitter

• LinkedIn

• Google+

• You Tube

• Pinterest

Friday, December 14, 12

Page 5: Social Media for Business With Karen Kefauver

Facebook Stats

• Facebook: 900 million+ active users

• Average user is connected to 80 community pages, groups and events

• People who use Facebook on their mobile devices are 2x as active on FB as those on non-mobile users

Friday, December 14, 12

Page 6: Social Media for Business With Karen Kefauver

Twitter Stats

• Twitter - 500 million users/140 million active users

• Apple integrated Twitter into iOS 5 last Fall

• 2012: 340 million tweets per day

Friday, December 14, 12

Page 7: Social Media for Business With Karen Kefauver

LinkedIn Stats

• LinkedIn 161+ million members

• LinkedIn operates the world’s largest professional network on the Internet in over 200 countries and territories.

Friday, December 14, 12

Page 8: Social Media for Business With Karen Kefauver

Google+ Stats

• Google+ 100+ million users

• Adding 625,000 new users per day.

• Prediction: 400 million users by end of 2012.

Friday, December 14, 12

Page 9: Social Media for Business With Karen Kefauver

You Tube Stats

• 800M unique users visit YouTube/month

• Over 3 billion videos are viewed a day

• YouTube's demographic is broad: 18-54 years old

Friday, December 14, 12

Page 10: Social Media for Business With Karen Kefauver

Pinterest

• Fastest growing: 10+million plus

• Pinterest is an online pinboard

• If your content is picture-heavy (think food, fashion, movies), try it!

• Pinterest is a pinboard-style social photo sharing website that allows users to create and manage theme-based image collections such as events, interests, hobbies, and more.

Friday, December 14, 12

Page 11: Social Media for Business With Karen Kefauver

3 Social Media Trends

• 1.  Mobile devices

• 2. QR Codes: A QR code (abbreviated from Quick Response code) is a type of matrix barcode (or two-dimensional code)

• 3. Video! You Tube, Vimeo, Animoto

Friday, December 14, 12

Page 12: Social Media for Business With Karen Kefauver

1. Mobile Phone Sites

Friday, December 14, 12

Page 13: Social Media for Business With Karen Kefauver

Karen’s Mobile Phone Site

• Designed by Eric Bloom of Mobile MarCom

Friday, December 14, 12

Page 14: Social Media for Business With Karen Kefauver

2. Trend: QR Codes• #6: Use QR codes to drive traffic

• QR codes are two-dimensional bar codes that can be scanned by smartphones with cameras. Once scanned, they can redirect people to a website (among other tricks).

Friday, December 14, 12

Page 15: Social Media for Business With Karen Kefauver

2. Trend: QR Codes

• In a restaurant and enjoying your wine? Rather than scribbling the name of the winery on a napkin, restaurant-goers can now scan QR code wine labels to find out more about the vineyard, the grape, and ordering details.

Friday, December 14, 12

Page 16: Social Media for Business With Karen Kefauver

2. Trend: QR Codes

• QR Code Generator: QR Stuff Free Online QR Code Creator

• www.qrstuff.com

• Free QR code generator and QR code online creator. Create QR codes ready to print or to add to a t-shirt.

• 10 Creative Ways to Use QR Codes for Marketing

• http://mashable.com/2012/01/14/qr-code-marketing

Friday, December 14, 12

Page 17: Social Media for Business With Karen Kefauver

3. Trend: Video

• Having video on your website, Facebook or other social networks help boost the SEO of your sites

Friday, December 14, 12

Page 18: Social Media for Business With Karen Kefauver

Your Dream Media Empire

• Ideally you would have in your marketing tool kit:

• Website

• Mobile Website and customized apps

• Newsletter (monthly, quarterly)

• Blog (daily, weekly)

• Active social networks on: Facebook, Twitter, LinkedIn, Google Plus, Pinterest and You Tube, Flickr, Yelp, (Trip Advisor)

Friday, December 14, 12

Page 19: Social Media for Business With Karen Kefauver

Website: Bookshop

Friday, December 14, 12

Page 20: Social Media for Business With Karen Kefauver

Facebook: Bookshop

Friday, December 14, 12

Page 21: Social Media for Business With Karen Kefauver

Twitter: Bookshop

Friday, December 14, 12

Page 22: Social Media for Business With Karen Kefauver

Social Media Checklist

1. Have a clear sense of business purpose on your social media platforms2. Educate managers, employees, and stakeholders on your privacy and community policies.3. Have a mindset ready for a long-term commitment.4. Be ready to engage with people who have negative things to say.5. Have a dedicated team that's ready to engage.6. Create a content calendar that's loaded with meaningful content.7. Make sure you have the ability to measure your results and report them.

Source: http://www.altimetergroup.com/

Friday, December 14, 12

Page 23: Social Media for Business With Karen Kefauver

1. Web Makeover

• 1. Add social media buttons to your home page

• By getting someone to follow you on Twitter, LinkedIn or YouTube, you have the opportunity to keep the lines of communication open long after they’ve left your website.

• Make sure you have a social media profile that will engage your audience

Friday, December 14, 12

Page 24: Social Media for Business With Karen Kefauver

2. Web Makeover

• 2. Connect your blog with your website

• Improve the interactivity of your website by teasing your blog posts from your home page

• Also connect your Blog to Facebook, LinkedIn and Tweet your Blog posts

Friday, December 14, 12

Page 25: Social Media for Business With Karen Kefauver

3. Web Makeover

• 3. Embed videos on your website

• Engaging, well put-together video is enticing

• Consider adding how-to or explanatory video to your product or services pages

• Show examples of other customers finding success by using your products

Friday, December 14, 12

Page 26: Social Media for Business With Karen Kefauver

4. Web Makeover

• 4. Make your website shareable

• Retweet buttons and Facebook Like buttons aren’t just for blogs.

• You can add them to any page of your website to get visitors to share the content more easily with their networks.

Friday, December 14, 12

Page 27: Social Media for Business With Karen Kefauver

4. Web Makeover

Friday, December 14, 12

Page 28: Social Media for Business With Karen Kefauver

4. Web Makeover

• 4. Make your website shareable

Friday, December 14, 12

Page 29: Social Media for Business With Karen Kefauver

5. Web Makeover

• 5. Add your presentations to your website

• If you market your business through public speaking, you can maximize your results by putting your presentations on your site.

• The best way to do this is to set up a free account at SlideShare (think YouTube for PowerPoint).

• Once you’ve uploaded your slides, SlideShare will allow you to embed that presentation back into your website or blog. This creates an interactive experience for visitors who can now click through your slides.

Friday, December 14, 12

Page 30: Social Media for Business With Karen Kefauver

6. Web Makeover

• 6. Use Analytics

• Pay attention to the way in which individuals are using your social media buttons by tapping into Google Analytics.

• How many people are actually clicking on your outbound social media links?

Friday, December 14, 12

Page 31: Social Media for Business With Karen Kefauver

Facebook Event

Friday, December 14, 12

Page 32: Social Media for Business With Karen Kefauver

Facebook Events

Friday, December 14, 12

Page 33: Social Media for Business With Karen Kefauver

Facebook Event

Friday, December 14, 12

Page 34: Social Media for Business With Karen Kefauver

Google Events

• #7: Use Analytics

• Pay attention to the way in which individuals are using your social media buttonsby tapping into Google Analytics. How many people are actually clicking on your outbound social media links?

Friday, December 14, 12

Page 35: Social Media for Business With Karen Kefauver

Promote Social Sites

• Your website

• Your business cards

• Your storefront window

• Your front desk

• Print advertisements

• Email signature

• Newsletter, blog, other social media networks

Friday, December 14, 12

Page 36: Social Media for Business With Karen Kefauver

• Facebook: www.facebook.com/help

• https://www.facebook.com/business

• Twitter: https://support.twitter.com

• http://business.twitter.com

• LinkedIn: http://help.linkedin.com

• http://learn.linkedin.com/company-pages/

• Google+: http://www.google.com/support/plus

• http://www.google.com/intl/en/+/demo/

• You Tube: http://support.google.com/youtube

• Pinterest: http://pinterest.com/about/help

Use Help Resources

Friday, December 14, 12

Page 37: Social Media for Business With Karen Kefauver

• Hubspot: http://www.hubspot.com

• Mashable: Social media and tips, http://mashable.com

• Smartbrief: https://www.smartbrief.com

• Social Media Examiner: http://www.socialmediaexaminer.com

• Social Media Today: http://socialmediatoday.com

• Techcrunch: http://techcrunch.com

• New York Times Tech Blog: http://bits.blogs.nytimes.com

Favorite Social Sites

Friday, December 14, 12

Page 38: Social Media for Business With Karen Kefauver

Thank you for your time!!! •  Please keep us updated on your progress.

– Central Coast SBDC: www.centralcoastsbdc.org

–  Cabrillo College 6500 Soquel Dr. Aptos, CA 95003

–  (831) 479-6136 –  [email protected]

Friday, December 14, 12

Page 39: Social Media for Business With Karen Kefauver

Thank you to our sponsors! Please fill out your evaluations and let us know how we can help you

grow your business!

Friday, December 14, 12

Page 40: Social Media for Business With Karen Kefauver

Boardwalk Website

Friday, December 14, 12

Page 41: Social Media for Business With Karen Kefauver

Boardwalk Facebook

Friday, December 14, 12

Page 42: Social Media for Business With Karen Kefauver

Boardwalk Twitter

BoardwalkBoardwalk

Friday, December 14, 12

Page 43: Social Media for Business With Karen Kefauver

Boardwalk

BoardwalkBoardwalk

Friday, December 14, 12

Page 44: Social Media for Business With Karen Kefauver

Boardwalk Pinterest

BoardwalkBoardwalk

Friday, December 14, 12

Page 45: Social Media for Business With Karen Kefauver

Boardwalk

BoardwalkBoardwalk

Friday, December 14, 12

Page 46: Social Media for Business With Karen Kefauver

Boardwalk

BoardwalkBoardwalk

Friday, December 14, 12

Page 47: Social Media for Business With Karen Kefauver

Boardwalk

BoardwalkBoardwalk

Friday, December 14, 12

Page 48: Social Media for Business With Karen Kefauver

Boardwalk

BoardwalkBoardwalk

Friday, December 14, 12

Page 49: Social Media for Business With Karen Kefauver

Resources - After the Talk

• Email Karen: [email protected]

• Karen’s Facebook Business page: www.facebook.com/karen.kefauver.business

Friday, December 14, 12