social media in public libraries: the good, the bad an the ugly!
DESCRIPTION
A CILIP PPRG discussion paper, presented by Jo Hoyer, Children and Families Programme Co-ordinator, Northamptonshire Libraries at the 2014 CILIP PPRG Conference - Sharing your value, making an impact.TRANSCRIPT
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Social Media in public l ibraries
The good, the bad and the ugly!
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The Good...
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How do you grow an audience?
Beg, borrow and blackmail!
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Beg...
• Ask customers to like the page
• Local promotion eg leaflet attached to Summer Reading Challenge Flyer
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• Like local facebook pages and borrow their audience
• Share what their posts, encourage them to do the same with yours
• Comment on their posts
Borrow...
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Blackmail.. .
– Friends, family, colleagues etc
Incentivise
– We’ll put pictures of your child on there– We’ll state if an activity has to be cancelled at short notice on
our facebook page– Consultation – eg have your say about what time rhymetime is– First look at new products in the library shop, new books etc
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Remember these two fundamental factors...
•Trial and error
•Fluke
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Link into hot “national” topics
• World book day• Summer Reading Challenge• National Love Libraries Day
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• Posted at 7pm on Friday• 9.00am on Saturday had over 600 views• 3.30pm had over 754 views• Total views is 1013 views • Was posted on youtube and before it was removed had
over 30,000 views
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• Had 445 views and still increasing.
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• Normally have 600-750 visitors on a Saturday
• On the “Day of the Doctor” they had 2556 visitors
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The bad....
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• 3 rd March• Only a few days left for Finedon Infants to get entries in for the Julia
Donaldson drawing comp for #worldbookday with #Finedon library.• Laura from #Rushden library is visiting Denfield school today to talk about the
Faraway Tree for #worldbookday• 2.00pm• Year 2 from @LumbertubsPri are visiting #WestonFavell library today for
#worldbookday. Hope you have fun!• 4 th March• 10.00am• #Oundle library are holding their “Twinkle Twinkle” Rhymetime for
‘worldbookday now. • 5 th March• Children from Earls Barton Infants are visiting #EarlsBarton library today to
make bookmarks & receive @BooktimeTweets bags. #worldbookday
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The ugly...
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Remember the two golden rules...
• Never use social media when drunk
• Never use social media when angry
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Jo Hoyer – Children and Families Programme Co-ordinator• Email – [email protected]• Twitter - @HoyerJo
#Goodluck