social media marketing tools
DESCRIPTION
An introduction to the most popular social media tools today: LinkedIn, Facebook, Twitter, blogs, local search, and online review sites. Learn what you use each one for to promote your business.TRANSCRIPT
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© Copyright Scott Design Inc.
Online Marketing: Getting Started with Social Media
Business Professionals of Santa Cruz County
Meetup • July 22, 2009
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Quick introduction • Kirsti Scott, Founder and Creative Director at Scott Design • 20 years of experience in design and marketing • Scott Design creates integrated marketing programs • Our clients are technology and B2B companies
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What’s the big deal about online search? • 92% search online
before making decisions • Search engines !nd
content, categorize it, and connect people with what they need
• Try to rank in the top 10 for search terms by creating useful content, using words your customers use
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Online Marketing • Websites – can cost from $1,000 to $250,000 • E-mail, banner ads, video, Flash demos – design costs • Social networks – no hard costs, just the time to write
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Bene!ts of Social Media Marketing • Lets you control online information about your company • Drives traffic to your website through links • Improves your search engine rankings • Lets you join the conversations already going on online
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Social Networks Overview
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Social Networks
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Top free tools – these provide a great foundation • LinkedIn • Facebook • Twitter • Blogs • Local search engines • Yelp
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A business network with 41 million members in over 200 countries and territories
around the world.
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LinkedIn Pro!le
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• Online resumé
• Send messages or add members to your network
• Ranks high in search engines
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LinkedIn Company
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• Brief company overview
• Lists your employees who have pro!les
• You and customers can !nd each other
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LinkedIn Answers
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• You can ask questions and answer others
• Great way to interact with your peers and potential customers
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LinkedIn Group
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• People with a common interest
• Join in discussions or share news and events
• Get a daily e-mail with discussions
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Facebook helps you connect and share with the people in your life.
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Facebook Pro!le
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• For work and/or personal use
• Connect with “friends”
• Posts on your wall appear on your friends’ walls
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Facebook Group
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• A place to join in discussions or share news and events
• Posts appear on all members’ walls
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Facebook Fan Page
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• For a company, celebrity, or product
• Post events, news, discussions
• All posts appear on fans’ walls
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Twitter is a service for friends, family, and co–workers to communicate and stay connected
through the exchange of quick, frequent answers to one simple question:
What are you doing?
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Twitter Pro!le
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• Post short messages
• Follow messages from others
• Share links, news, and events
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Twitter National
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• Connect with customers through discussions, service, product news, contests, tips, and more
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Twitter Local
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• Announce specials, location of their food trucks
• Expanded local business and now going into other cities
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Twitter Charity
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• Raise awareness
• Created event that raised $250K in one day
• Share videos of drilling wells in Africa
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Blogs
A website, maintained by an individual or organization, with regular entries of commentary,
descriptions of events, or other material such as graphics or video.
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Product Blog
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• Announce products
• Share photos and videos of events
• Write articles
• Local tip: Use a Cruzio blog
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Service Blog
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• Share expertise in their industy
• Provide links to website and information of interest to their potential clients
• Allow users to subscribe to their blog via e-mail or RSS
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Local Search
Help customers !nd you on Google. Create a business listing to be sure
local customers !nd you.
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Google Local
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• A map-based listing
• Location, website, phone number, coupons, photos, and videos
• Users can provide reviews
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Yelp
The fun and easy way to !nd, review, and talk about what’s great – and not so great –
in your area.
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Yelp
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• Listing with info about you
• Add coupons, photos, and videos
• Users can provide reviews
• Good reviews push you to top of the list
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Getting Started
What do I do now?
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5 Quick steps to get online • Sign up for LinkedIn, Facebook, Twitter, a Cruzio blog, local
search sites (GetListed.org), and Yelp • Fill out the basic information (you can add more later) • Join groups of peers and/or customers • Listen and get a feel for discussion etiquette • Get social by joining into conversations
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Useful Links • LinkedIn.com, Facebook.com, Twitter.com, Cruzio.com,
GetListed.org, Yelp.com • Social Media Quickstart Guide - 6 tools you need
http://tinyurl.com/smquickstart • Getting started with social media
http://tinyurl.com/smgetstart • 5 Reasons companies should do social media marketing
http://tinyurl.com/smwhy
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