social media - not just for the young
DESCRIPTION
Kathy Jacob's presentation from CenPhoCamp, October 9, 20TRANSCRIPT
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Social Media: Not Just for the Young
CenPhoCamp
October 9, 2010
This presentation sponsored by:
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WHAT IS SOCIAL MEDIA?
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Or, is it…
Your way to connect with your customers
and
Their way to connect with you
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WHO USES SOCIAL MEDIA?
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Facebook users
According to: Ken BurbaryJan. 2010
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Are older users on the rest of the social web?
According to:
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What is the rest of the social web?
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What about you?
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HOW CAN IT HELP MY BUSINESS?
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SM Success in Seven Steps
1. Be yourself
2. Be connected
3. Do it when you have time
4. Watch for problems
5. Share the best – not just your stuff
6. Be where your business is
7. Monitor with tools but respond as a human
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Remember these sites?
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What is the next big thing?
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Wrap up
• Have a great story• Follow the seven steps• Be the best – and make sure that your
customers know it!