social media, pr and information warfare

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@NicoleMatejic Information Warfare & THE WEAPONISATION OF SOCIAL MEDIA

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Page 1: Social Media, PR and Information Warfare

@NicoleMatejic

Information Warfare& THE WEAPONISATION OF SOCIAL MEDIA

Page 2: Social Media, PR and Information Warfare

@NicoleMatejic

Page 3: Social Media, PR and Information Warfare

@NicoleMatejic

We’re in PR …so what?

Page 4: Social Media, PR and Information Warfare

@NicoleMatejic

Page 5: Social Media, PR and Information Warfare

@NicoleMatejic

Page 6: Social Media, PR and Information Warfare

@NicoleMatejic

Page 7: Social Media, PR and Information Warfare

@NicoleMatejic

Page 8: Social Media, PR and Information Warfare

@NicoleMatejic

Page 9: Social Media, PR and Information Warfare

@NicoleMatejic

The new terrorists are just as comfortable in cyber space as they are handling weapons & explosives.”“

H.E. Deputy Director General Ambassador Alexander Vershbow, NATO 2015

Page 10: Social Media, PR and Information Warfare

@NicoleMatejic

The new threats we face have a significant new dimension… they include sophisticated propaganda & disinformation.

”H.E. Deputy Director General Ambassador Alexander Vershbow, NATO 2015

Page 11: Social Media, PR and Information Warfare

@NicoleMatejic

Rarely have we had to deal with such well-financedwell-orchestratedslick & unrelentinginformation & media campaigns.”

H.E. Deputy Director General Ambassador Alexander Vershbow, NATO 2015

Page 12: Social Media, PR and Information Warfare

@NicoleMatejic

The modern battlefield is not in Iraq or Afghanistan…

Page 13: Social Media, PR and Information Warfare

@NicoleMatejic

The modern battlefield is not in Iraq or Afghanistan…

it’s in your hand.

Page 14: Social Media, PR and Information Warfare

@NicoleMatejic

Page 15: Social Media, PR and Information Warfare

@NicoleMatejic

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MEDIA FRAMING

INFLUENCES

Citizen Journalists.Mainstream media coverage is generated direct from social media content.

Truth vs Reality.The online narrative is dominated by who has the best SEO.

Armchair Commentators.Keyboard warriors.Celebrity culture.

Page 16: Social Media, PR and Information Warfare

@NicoleMatejic

Page 17: Social Media, PR and Information Warfare

@NicoleMatejic

Online narratives create offline perceptions that fuel real world actions.

Page 18: Social Media, PR and Information Warfare

@NicoleMatejic

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No tolerance for buzzwords & bullshit.Audiences are fatigued by clickbait headlines.

People readily believe misinformation.Promulgation of facts to influence is now harder than ever.

The clickbait economy dominates newsfeeds. Audiences are fatigued and disillusioned - but they’re still clicking …

Page 19: Social Media, PR and Information Warfare

@NicoleMatejic

Social media doesn’t tell us what to think…

~ anon

Page 20: Social Media, PR and Information Warfare

@NicoleMatejic

Social media doesn’t tell us what to think…

~ anon

It tells us what to think about.

Page 21: Social Media, PR and Information Warfare

@NicoleMatejic

www.thenewdaily.com.au

Page 22: Social Media, PR and Information Warfare

@NicoleMatejic

www.thenewdaily.com.au

THE FEARS WE GOOGLE THE MOST

Page 23: Social Media, PR and Information Warfare

@NicoleMatejic

www.thenewdaily.com.au

Page 24: Social Media, PR and Information Warfare

@NicoleMatejic

Content Marketing is weaponised storytelling. “

”~ Chris Brogan

Page 25: Social Media, PR and Information Warfare

@NicoleMatejic

Page 26: Social Media, PR and Information Warfare

@NicoleMatejic

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@NicoleMatejic

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WEAPONISEDCONTENT

Behavioural based advertising. The sneaky psychology of marketing & advertising.

Targeting & retargeting.Converting window shoppers into buyers.

API and amplification. Content you like follows you around the web.

Page 28: Social Media, PR and Information Warfare

@NicoleMatejic

Social media is about sociology and psychology more than technology.

“”~ Brian Solis

Page 29: Social Media, PR and Information Warfare

@NicoleMatejic

source: Pinterest

Page 30: Social Media, PR and Information Warfare

@NicoleMatejic

THE SOCIAL & ONLINE

INFLUENCE LANDSCAPE

Page 31: Social Media, PR and Information Warfare

@NicoleMatejic

1THE

SOCIAL & ONLINE

INFLUENCE LANDSCAPE

Governments.Are in the business of retaining power.

Page 32: Social Media, PR and Information Warfare

@NicoleMatejic

12THE

SOCIAL & ONLINE

INFLUENCE LANDSCAPE

Governments.Are in the business of retaining power.

Terrorists.Are in the business of selling an ideology.

Page 33: Social Media, PR and Information Warfare

@NicoleMatejic

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THE SOCIAL & ONLINE

INFLUENCE LANDSCAPE

Governments.Are in the business of retaining power.

Terrorists.Are in the business of selling an ideology.

The Media. Are in the business of selling news.

Page 34: Social Media, PR and Information Warfare

@NicoleMatejic

123

THE SOCIAL & ONLINE

INFLUENCE LANDSCAPE

Governments.Are in the business of retaining power.

Terrorists.Are in the business of selling an ideology.

The Media. Are in the business of selling news.

4Citizens. Are in the business of survival

Page 35: Social Media, PR and Information Warfare

@NicoleMatejic

What does this mean for the PR professional?

Page 36: Social Media, PR and Information Warfare

@NicoleMatejic

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TELL YOUR OWN STORY… OR SOMEONE

ELSE WILL

Cultivate a village of support.

Start and be open to conversations that matter to your audience at critical times.

Think content.

Page 37: Social Media, PR and Information Warfare

@NicoleMatejic

Marketing is no longer about the stuff that you make, but about the stories that you tell.

“” ~ Seth Godin

Page 38: Social Media, PR and Information Warfare

Understanding Big datain a semiotic context is now critical.

@NicoleMatejic

Page 39: Social Media, PR and Information Warfare

Publicly facing social media content

Social data

Thesocial

icebergmedia

@NicoleMatejic

Page 40: Social Media, PR and Information Warfare

@NicoleMatejic

Volume

TRADITIONAL BIG DATA

Veracity

Velocity

Page 41: Social Media, PR and Information Warfare

@NicoleMatejic

Volume

TRADITIONAL BIG DATA MEANINGFUL BIG DATA

Veracity

Velocity

Page 42: Social Media, PR and Information Warfare

@NicoleMatejic

Volume

TRADITIONAL BIG DATA MEANINGFUL BIG DATA

Variety

Veracity

Velocity

Page 43: Social Media, PR and Information Warfare

@NicoleMatejic

Volume

TRADITIONAL BIG DATA MEANINGFUL BIG DATA

Variety

Veracity

Velocity

Strategic Elements

Page 44: Social Media, PR and Information Warfare

@NicoleMatejic

Volume

TRADITIONAL BIG DATA MEANINGFUL BIG DATA

Variety

Veracity

Velocity

Strategic Elements

Spatial Identity

Page 45: Social Media, PR and Information Warfare

@NicoleMatejic

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SOCIAL DATA INTELLIGENCE

REAL TIME SENTIMENT ANALYSISEARLYWARNINGINDICATORS

MAP RISK FOR STRATEGIC PREPAREDNESS

Page 46: Social Media, PR and Information Warfare

@NicoleMatejic

This war is about winning

hearts and minds.

Page 47: Social Media, PR and Information Warfare

@NicoleMatejic