social media presentation

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Emerging Social Strategies & Trends That Every Business Needs to Know! Sarah Stoltzfus, Account Manager Caitlin Dodds, SEO Specialist

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Page 1: Social Media Presentation

Emerging Social Strategies & Trends That Every Business Needs to

Know!

Sarah Stoltzfus, Account Manager

Caitlin Dodds, SEO Specialist

Page 2: Social Media Presentation

• Founded in 2008• 18 employees and growing!• Clients in varied Industries from

across the country. • Promotion World Ranked us #4• Top SEOS ranks us #17 in the US• Our thoughts are published

everywhere!• Saying we are passionate about

search marketing is an UNDERSTATEMENT!

Awards & Certifications

Find us here

Page 3: Social Media Presentation

Welcome to Social Media in

2013!

Page 4: Social Media Presentation

Which Network Should I Use?

60% Use Twitter

86% Use Facebook

55% Use LinkedIn

70% Use Video

Sharing

Page 5: Social Media Presentation

• Public Relations

• Customer Service

• Client Retention

• Loyalty Building

• Collaboration

• Networking

• Thought Leadership

• Crisis Management

• Recruitment

Social media uses

Page 6: Social Media Presentation
Page 7: Social Media Presentation

Social Media is no longer an option !

Page 8: Social Media Presentation

Year 2015:

Brands will be generating 50% of their web sales through

social media and mobile platforms with a projection of

$30 billionYear 2016:

More than HALF of the dollars spent in US retail will be

influenced by the web

What’s The Big Deal?!

Page 9: Social Media Presentation

Where Are Businesses Spending Their Marketing Dollars?

Page 10: Social Media Presentation

Strategy: It’s Important

• No realistic expectations• Disappointment• Give up

Page 11: Social Media Presentation

Strategy: 4 Steps

• Set Goals• Business goal alignment• Manageable & measureable

• Create a Content Strategy• Answer: how, when, what• Information + Promotions + News + Images/Video

• Location• Measure

Page 12: Social Media Presentation

How to Manage your Strategy

• Who is in charge?• Who creates content?• Who posts content?• Who measures?

Page 13: Social Media Presentation

What’s Popular?

Page 14: Social Media Presentation

Where is Your Audience?

Page 15: Social Media Presentation

Facebook

• Broadest reach & huge sharing potential• General audience• Facebook Ad targeting• Post “stickiness”• Posts can get buried

Page 16: Social Media Presentation

Twitter

• Immediate action, news flashes, short sales• Tweets VERY short lifespan

Page 17: Social Media Presentation

Google+• Build your brand• SEO benefits for website• Business professionals• Not the best for B2C• Essential for bloggers

Page 18: Social Media Presentation

LinkedIn

• Qualified B2B leads + networking• Excellent site referral traffic• Great LinkedIn sponsored updates• Build thought leadership

Page 19: Social Media Presentation

Pinterest

• Fashion, health, home, décor • Etsy & small business discovery• New business accounts & analytics• High-quality images• Produce visual content• 72%+ women

Page 20: Social Media Presentation

YouTube• Video engagement > text engagement

• 350sec for video; 42sec for text

• B2C: 90% online shoppers use video to make decisions• B2B: 75% execs watch work-related videos weekly

• 65% then visit the marketer’s site

• Testimonials, product reviews• How-to, guides, tours

Page 21: Social Media Presentation

Niche Media

• Instagram & Vine• Tumblr, Blogger, Blogspot• CafeMom, Avvo• Houzz, Ravelry, Flickr• Wiser, Spotify• Industry Specific• Disregard if no:

• Time• Resources• Audience

Page 22: Social Media Presentation

Using Social as B2B?• Brand Awareness• Sales leads• Find potential clients• Provide free content• Engage differently

with clients• Monitor changes in

client’s business• Inbound marketing• Position employees as

knowledgeable

Page 23: Social Media Presentation

Which one to pick?

Facebook Just about anyone as long as you have interesting content

Twitter Marketing, new tech, consumer brands

Google+ EVERYONE but primarily Marketing, Sales, Business Professionals

LinkedIn B2B, Manufacturing, Technology, Finance

Pinterest Household products, clothing retailers, food (grocery & restaurants), beauty & health

YouTube Service providers, consumer products

Page 24: Social Media Presentation

How Often to Post?

Facebook 4-7/week

Twitter Multiple times a day (spaced in between or in a related series)

Google+ 3-5/week

LinkedIn 2-4/week

Pinterest Every few days a couple pins at a time

YouTube As needed, weekly or bi-weekly

Page 25: Social Media Presentation

Monitoring Social

• Monitor on-page• Visit, but time-consuming daily

• GoogleAnalytics for referral traffic• Google Alerts• Social Mention, Topsy• Automate & schedule posts

• Via Hootsuite, Tweetdeck

Page 26: Social Media Presentation

Engage Engage Engage

Page 27: Social Media Presentation

What Do People Like To See?

Page 28: Social Media Presentation

Have a Conversation

Page 29: Social Media Presentation

Develop Relationships!

Page 30: Social Media Presentation

Use Social Sharing• Add this• Share This• Slide Share

Page 31: Social Media Presentation

Ask For It

I’m the sucker that actually liked this photo… who wouldn’t want to

help them get a puppy?!

Page 32: Social Media Presentation

Short & Sweet• Posts between 100-150 characters see 60% more Likes, comments

and shares than longer posts• Pictures are worth 1,000 words

Page 33: Social Media Presentation

Engage with and Thank Your Followers• @sarah Thanks for

following us! • Shout out to Sarah for

liking our company putting us at 1,000 likes!

• Increases the number of people you reach

• Feeds egos and builds brand loyalty

Page 34: Social Media Presentation

Listen to your audience

• Google Alerts

• Tweet Deck

• Social Mentions

• RSS Feeds

• Followerwonk

Page 35: Social Media Presentation

Lie

Ignore

Spam Sell

Self Promote

Copy

Page 36: Social Media Presentation

Some more things to consider

• Don’t sell – talk

• No spelling errors - Double check your spelling / grammar

• Write unique content – don’t copy!

• Don’t be ordinary

• Don’t limit yourself to text – Think video!

Page 37: Social Media Presentation

Don’t Offend

Page 38: Social Media Presentation

Do Not Beg Your Customers

Bash Your CompetitorsOr

Page 39: Social Media Presentation

How Social Media and SEO Influence

Each Other

Page 40: Social Media Presentation

Social Media & RankingsLinks are considered a

“vote” of authority and now social signals are

being factored into how websites rank in the

search results

Page 41: Social Media Presentation

Social Media & Rankings

Page 42: Social Media Presentation

Search engines are listening!

Page 43: Social Media Presentation

Google Loves Brands

Page 44: Social Media Presentation

Important TIP!

Page 45: Social Media Presentation

Google Loves Branding & Themselves - Socially

Page 46: Social Media Presentation

Strike up a conversation about today’s Social Media Meet-Up

Twitter: /webtalentmktg @webtalentmktgFacebook: /webtalentmarketing

LinkedIn: /company/web-talent-marketing

Page 47: Social Media Presentation

Oliver Feakins [email protected] @socialmediafirm