social media - the cyber reality [detailed presentation]

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> social media... the cyber-reality Jody Wissing Visual Arts & Social Media Director Preston Trail Community Church MinistryCOM presentation Wednesday, October 20, 2010

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Social media is a reality and necessary for business and churches alike, but one size does not fit all. In this breakout session you will learn:How to get startedYour strategyMaintaining your conversationsTips & resourcesCase studiesTracking what worksIf you have questions you would like answered or social media topics you would like to discuss, please tweet to @embracechaos.

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Page 1: Social media - The cyber reality [detailed presentation]

> social media... the cyber-reality

Jody WissingVisual Arts & Social Media Director

Preston Trail Community ChurchMinistryCOM presentation

Wednesday, October 20, 2010

Page 2: Social media - The cyber reality [detailed presentation]

> social media... the cyber-reality

Questions?Tweet them to @embracechaos

Wednesday, October 20, 2010

Page 3: Social media - The cyber reality [detailed presentation]

> reality #1

Social media exists and it’s not a fad.

It will evolve and change with technology, but it’s not going away. It’s changing the face of business and it’s altering the landscape of communication. It’s also changing the way people communicate and how they do life.

Wednesday, October 20, 2010

Page 4: Social media - The cyber reality [detailed presentation]

> reality #1

?Still think it’s a fad?

Wednesday, October 20, 2010

Page 5: Social media - The cyber reality [detailed presentation]

> reality #1

The Pet Rock was a fad.

Wednesday, October 20, 2010

Page 6: Social media - The cyber reality [detailed presentation]

> reality #1

Parachute pants were a fad.(thank goodness!)

Wednesday, October 20, 2010

Page 7: Social media - The cyber reality [detailed presentation]

> reality #1Social media is not a fad.

Wednesday, October 20, 2010

Page 8: Social media - The cyber reality [detailed presentation]

> reality #2

Social media is necessary.

If the majority of businesses use social media and people use social media, shouldn’t churches? Our job is to get the Word out to people. You want to create your own church presence on social media, don’t wait for someone to do it for you.

What I mean by necessary is you need to use some social media. One size does not fit all. You don’t have to be involved in all of it, but you can’t ignore it either.

Wednesday, October 20, 2010

Page 9: Social media - The cyber reality [detailed presentation]

> reality #3

Ignoring social media won’t make it go away.

For people that don’t like social media or don’t want to use it, look at it like this. If you can’t beat ‘em, join ‘em... but do it for the right reasons.

For those of you who just need to know where to start, how to structure your social media or need tips for maximizing it, that’s what we’re going to talk about.

Wednesday, October 20, 2010

Page 10: Social media - The cyber reality [detailed presentation]

> get started

How do you get started?

If you’ve already started into the social media world, you will still find some of this helpful. Social media can be overwhelming whether you know a lot or a little.

Wednesday, October 20, 2010

Page 11: Social media - The cyber reality [detailed presentation]

> what is social media?

Social media is media for social interaction, using highly accessible and scalable publishing techniques.

Social media uses web-based technologies to turn communication into interactive dialogues.

accessible

interactive

A simple definition.(wikipedia)

Important key words here: accessible & interactive.

Wednesday, October 20, 2010

Page 12: Social media - The cyber reality [detailed presentation]

> options

Social media options. (types and examples)

blogs - blogger, wordpress

microblogs - twitter

personal sites - facebook, myspace

professional sites - linkedin

media sharing - flickr, picassa, youtube

search engines - google, yahoo!

bookmark sites - stumbleupon, digg, delicious

Wednesday, October 20, 2010

Page 13: Social media - The cyber reality [detailed presentation]

> options

Social media options.There are thousands. Choose the ones that are right for you.

Wednesday, October 20, 2010

Page 14: Social media - The cyber reality [detailed presentation]

> start here

Start with these.

Most popular

Go where the people are

Networked well

It’s free

Very popular

Easy to use

It’s free

Utilize current media

Share stories

Casual conversation

It’s free

Wednesday, October 20, 2010

Page 15: Social media - The cyber reality [detailed presentation]

> start small

Start small and incrementally add moreas you successfully implement each phase.

Wednesday, October 20, 2010

Page 16: Social media - The cyber reality [detailed presentation]

> do your homework

Look at what others are doing.

They’re looking at what you’re doing, especially if you’re doing it really well. Look at churches as well as businesses, non-profits and personal sites. Don’t copy what others are doing, but gain inspiration and stay culturally relevant.

Wednesday, October 20, 2010

Page 17: Social media - The cyber reality [detailed presentation]

> designate a team

Who will set it up? Who will maintain it?

It takes time to set up and maintain social media and there’s no social media fairy. If you find one, send her my way when you’re done.

How many people need to be involved in it?Should we use staff and/or volunteers?

What ministries and what people? Staff or volunteers? Most social media sites have administrators so several people can maintain it if needed.

Wednesday, October 20, 2010

Page 18: Social media - The cyber reality [detailed presentation]

> choose your media

text . video . images . audio . apps

Wednesday, October 20, 2010

Page 19: Social media - The cyber reality [detailed presentation]

> commit and go

Make a plan and execute it. Don’t wait.

Waiting for the perfect time and everything to be in place might never happen. Start small and simple. As you get systems in place, expand your social media.

Wednesday, October 20, 2010

Page 20: Social media - The cyber reality [detailed presentation]

> look at the big picture

Target audience

Demographicsage - gender - style - passions

Groupshobbies - age - interests

Wednesday, October 20, 2010

Page 21: Social media - The cyber reality [detailed presentation]

> technology options

What’s out there?

What’s available to you?

Budget and plan for technology needs.

Wednesday, October 20, 2010

Page 22: Social media - The cyber reality [detailed presentation]

> resources

Not just equipment, but time and money.

What resources do you currently have available?

How can you utilize them?

Wednesday, October 20, 2010

Page 23: Social media - The cyber reality [detailed presentation]

> plan & organize

People like to find media easily. Be organized.

All of your social media should work together.

Your social media should blend with your website.

Coordinate with marketing & communications.

Wednesday, October 20, 2010

Page 24: Social media - The cyber reality [detailed presentation]

> good reasoning

Why are you using a specific social media site?

Don’t use it because everyone else is.

Use it to reach new people.

Use it to interact with people.

Wednesday, October 20, 2010

Page 25: Social media - The cyber reality [detailed presentation]

> info

Build it and they will come.

No.

Build it, keep it organized, make it interesting,

maintain it and interact with people.

Then they will come!

Wednesday, October 20, 2010

Page 26: Social media - The cyber reality [detailed presentation]

> conversations

Social media is interactive, not an information download. Maintain conversations.

If you don’t converse with people, they will become inactive, therefore making your social media ventures unsuccessful.

If you receive a negative comment or feedback, take the opportunity to respond professionally. Don’t delete it. Chances are someone has already seen it and they’re waiting to see how you respond.

Wednesday, October 20, 2010

Page 27: Social media - The cyber reality [detailed presentation]

> information overload

Don’t add content just to add content.

Keep it organized with easy access.

Don’t get wordy.

Use page breaks and ‘continue reading’ tags.

Use keywords and categories when available.

Wednesday, October 20, 2010

Page 28: Social media - The cyber reality [detailed presentation]

> content is king

...without original and desirable content, or consideration for the rights and commercial interests of content creators - any media venture is likely to fail through lack of appealing content, regardless of other design factors.

A definition.(wikipedia)

Wednesday, October 20, 2010

Page 29: Social media - The cyber reality [detailed presentation]

> content is king

Everyone has their own media preferences. Have something for everyone, keeping your target

audience in mind on all posts and updates.

Wednesday, October 20, 2010

Page 30: Social media - The cyber reality [detailed presentation]

> utilize what you have

Marketing materials

Email communications

Event descriptions

Message content

The Bible

It’s good to utilize content you already have, formatting it for a blog, tweet or status update. This saves time and makes it easier to update.

Wednesday, October 20, 2010

Page 31: Social media - The cyber reality [detailed presentation]

> tips for ease

Set your priorities and plan ahead.If there’s one thing in this whole presentation you should walk away with, this is it. Prioritize and plan. Your social media success will reflect the time and planning you put into it.

Traffic is good, but not your goal.You want people to visit your site for the right reasons. People interacting, not numbers or ‘hits’.

Avoid private groups.These are not accessible and can exclude or alienate people.

Wednesday, October 20, 2010

Page 32: Social media - The cyber reality [detailed presentation]

> tips for success

Use metrics. Track what’s working well.

Don’t be afraid to use sites without metrics.

Encourage staff and pastor interaction.If your church leaders and pastors aren’t interacting, neither will your congregation or potential guests.

Get out of your comfort zone. Try new things.Social media is always changing. Try new things and new sites. Most are free or low cost. What do you have to loose?

Wednesday, October 20, 2010

Page 33: Social media - The cyber reality [detailed presentation]

> misc tips

Be a spy. What are people saying about you?What are people saying about your church? Your pastors? Your community? The new guy you’re about to hire? What are your staff people writing on their personal blogs?

There’s a fine line between personal & business.Your church staff are viewed as representatives of the church. Make sure they understand how personal interaction affects you church.

Nothing is private in social media.Your content will live forever.

Maybe not on your sites, but it might live on someone else’s.

Viral is good, but not necessary.

Wednesday, October 20, 2010

Page 34: Social media - The cyber reality [detailed presentation]

> online resources

• churchmarketingsucks.com - good ideas

• stuffchristianslike.org - funny with a good perspective

• bedeviant.org - good tips and ideas

• bestministrypractices.com - good tips and ideas

• churchcrunch.com - interesting tips and ideas

• digitalfondue.org - social media, digital art &

brainstorming ideas

Wednesday, October 20, 2010

Page 35: Social media - The cyber reality [detailed presentation]

> questions & answers

Thank you! :)

Please ask questions.

If you think of a question later and would like to continue the conversation, tweet it to @embracechaos

Wednesday, October 20, 2010