social networking and web-based communities for learning in museums

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Social Networking and Web-Based Communities for Learning Bryan Kennedy, [email protected] Senior Exhibit Developer, Science Museum of Minnesota Rose Sherman, [email protected] Dir of Enterprise Technology, Minnesota Historical Society

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A presentation about how museums are and can use web technologies to foster new modes of interacting with our institutions.

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Page 1: Social Networking and  Web-Based Communities for Learning in Museums

Social Networking and Web-Based Communities for Learning

Bryan Kennedy, [email protected] Exhibit Developer, Science Museum of Minnesota

Rose Sherman, [email protected] of Enterprise Technology, Minnesota Historical Society

Page 2: Social Networking and  Web-Based Communities for Learning in Museums

Topics✦Blogs✦Flickr✦Podcasts✦Video✦Facebook✦Story Sharing✦Collaborative Content✦Online Exhibits✦Virtual Learning✦Always Connected✦Institutional Voice✦Radical Trust✦Tools to Help You

1952

MN Historical Society

flickr.com/photos/marinacastillo/1865063539

2007

MHS CollectionsLocation no. FM6.183 r2

Page 3: Social Networking and  Web-Based Communities for Learning in Museums

Topics✦Blogs✦Flickr✦Podcasts✦Video✦Facebook✦Story Sharing✦Collaborative Content✦Online Exhibits✦Virtual Learning✦Always Connected✦Institutional Voice✦Radical Trust✦Tools to Help You

Science Museum of Minnesota

1938

MHS CollectionsLocation no. MR2.9 SP8 p72

1978

2005

MHS CollectionsLocation no. MR2.9 SP8 p395

flickr.com/photos/asp_/74659007/

Page 4: Social Networking and  Web-Based Communities for Learning in Museums

Poll: Who’s Here? How Comfortable / Familiar With Web 2.0 Are You?

TagClouds Social

Networking

Folksonomy

Podcasts

Blogs

Wikis

RSS

Geo-Coded

Page 5: Social Networking and  Web-Based Communities for Learning in Museums

easy hard

Can you do this?

✦ You create

✦ They host

✦ Huh? What’s HTML?

✦ IT creates

✦ You host

✦ <?php echo ‘Hello World’ ?>

✦ Do you know where your httpd.conf file is?

Page 6: Social Networking and  Web-Based Communities for Learning in Museums

BlogsQuickly Post Thoughts & Images;Interact With the Public

Institutional InformationSmithsonian American Art Museumeyelevel.si.edu

Museum ContentMinnesota Historical Societydiscussions.mnhs.org/collections

Community & ExpertScience Museum of Minnesotasciencebuzz.org

Personal VoiceWalters Art Museumthewalters.org/blog

Page 7: Social Networking and  Web-Based Communities for Learning in Museums

Museum blogs on blogs

museumblogs.org

museumtwo.blogspot.com/2007/03/institutional-blogs-different-voices.html

Page 8: Social Networking and  Web-Based Communities for Learning in Museums

BlogsHow can I create one?

Blogger.com•They host your blog•Most popular

easy

hard

WordPress.com•They host or you can host your blog•Much more configurable

tumblr.com•They host your blog•Super easy

Drupal and Plone•You host•Lots of setup•Super configurable

Page 9: Social Networking and  Web-Based Communities for Learning in Museums

BlogsScience Buzz

✦ Quick and responsive✦ Personal not institutional voice✦ Visitors lead us in new

directions✦ When we are out of our depth

we can invite in experts

sciencebuzz.org

Page 10: Social Networking and  Web-Based Communities for Learning in Museums

BlogsScience Buzz

✦ People feel smart at our

institutions✦ They can get it online...but will

they?✦ Allow them to email links home

and to friends✦ People love to register

Showcase your blog on your exhibit floor

Page 11: Social Networking and  Web-Based Communities for Learning in Museums

http://flickr.com/photos/chadwho1ders/2523836732

http://youtube.com/results?search_query=hugo+tornado&search_type=

User generated mediaFlickr, YouTube

Others...•blip.tv•vimeo•photobucket

Page 12: Social Networking and  Web-Based Communities for Learning in Museums

Why use Flickr?Creative commons search

✦your institutions✦your collections✦your websites✦your exhibits

Images of...

✦current✦topical✦free

easy

Page 13: Social Networking and  Web-Based Communities for Learning in Museums

Why use Flickr?Showcase your visitor’s images

Visitorimages

easy

Page 14: Social Networking and  Web-Based Communities for Learning in Museums

Why use Flickr?People enrich your content

http://flickr.com/photos/library_of_congress/2515741495

✦ Reach flickr’s established community✦ Release history to the people✦ Enrich collection information

✦ More descriptive info✦ Geo-tag

✦ Collective Intelligence

Flickr Commons

Page 15: Social Networking and  Web-Based Communities for Learning in Museums

hard

youtube.com/user/BrooklynMuseum

youtube.com/user/MinnesotaHistory

youtube.com/user/videochick770

MN Historical Society

Ontario Science Centre

Brooklyn Art Museum

Why use YouTube? ✦ Reach new audiences ✦ Bring them to your site✦ Share film trailers✦ Promote upcoming events✦ Archive events✦ Video competitions✦ Do training

easy

Page 16: Social Networking and  Web-Based Communities for Learning in Museums

Brooklyn Art MuseumMinnesota Historical SocietyScience Museum of Minnesotaand many more...

✦ Reach new audiences ✦ Promote upcoming events✦ Feeling of belonging✦ Your institution can be part

of your visitor’s identity

easySocial networking...with Facebook

Positives

✦ MySpace, Orkut, etc....✦ What’s next?✦ Diversity?

Questions?

Page 17: Social Networking and  Web-Based Communities for Learning in Museums

Steve.museumArt Share

✦ Social tagging

✦ Collections and identity

✦ Let people interact with your content in Facebook

✦ But, maybe they never visit your site?

✦ Proprietary platform

Social networking...with Facebook Applications

Development platform

hard

Page 18: Social Networking and  Web-Based Communities for Learning in Museums

User generated contentStorytelling Story submitted by the

public is incorporated into interpretative website.

people.mnhs.org/mgg/story.cfm?storyid=385

stories.mnhs.org/stories/mgg/story.do?id=5

Page 19: Social Networking and  Web-Based Communities for Learning in Museums

User generated contentStorytelling

Hurricane DigitalMemory Bank

hurricanearchive.org/object/2797

Page 20: Social Networking and  Web-Based Communities for Learning in Museums

Collaborative contentPlaceography

✦Geo-coded data✦Architectural info✦History✦Chronology ✦Memories & Stories✦Citations✦Related Content✦Photos

placeography.org

A wiki about any place anywhere that anyone can edit.

Page 21: Social Networking and  Web-Based Communities for Learning in Museums

Collaborative contentCrowdsourcing theMN150 Exhibit

✦Exhibit was curated by the public

✦3700+ nominations submitted

✦All nominations presented

✦Each topic has a history section, on which the public can collaborate

mnhs.org/mn150wiki

What person, place, or thing originating in MN has had a lasting impact in MN, the country, or the world?

Page 22: Social Networking and  Web-Based Communities for Learning in Museums

Collaborative contentCommunity created object labels

✦Museums don’t know everything

✦Harness micro-experts

✦Poems, stories, feelings

✦Visitors can share their personal expertise on cultural objects

Page 23: Social Networking and  Web-Based Communities for Learning in Museums

Online exhibit toolsAn open source museum movement

OmekaFocused on historical collectionsand telling stories

Open CollectionManage media collections

Art interpretationUse templates to build multimediakiosks for the museum floor

easyhard

Page 24: Social Networking and  Web-Based Communities for Learning in Museums

Virtual ExhibitsVirtual reality with collections and interpretationMonticello Explorer

Fort Snelling Perspectives

Rome Reborn 1.0

Digital model of Rome in 320 ADUniversity of Virginia IATHGoal: Expand to Bronze Age and Medieval Period using data from community of archeologists.

http://romereborn.virginia.edu

Page 25: Social Networking and  Web-Based Communities for Learning in Museums

Virtual ExhibitsSecond Life ✦ > 5 mil. residents

✦ > 1.5 mil. logged-in the last 60 days

✦ 40k users in world at any time

Population of...

✦ everyone over 18 *✦ average age 33✦ 43% female users✦ active users: 44%EU; 26% USA

Demographics

http://www.slideshare.net/ialja/virtual-worlds-introduction-second-life-and-beyond?src=related_normal&rel=80946

hardeasy

Page 26: Social Networking and  Web-Based Communities for Learning in Museums

Changes on the horizon Audio over your phone

easyhard

Walker Art CenterArt on Call

Science BuzzVoice XML

Museum 411

Guide by Cell

Page 27: Social Networking and  Web-Based Communities for Learning in Museums

Changes on the horizon Web over the phone

easyhard

Mobile devices make content/interaction ubiquitous

Page 28: Social Networking and  Web-Based Communities for Learning in Museums

“We can only build emergent systems if we have

radical trust. With an emergent system, we build

something without setting in stone what it will be

or trying to control all that it will be. We allow and

encourage participants to shape and sculpt and

be co-creators of the system. We don't have a

million customers/users/patrons ... we have a

million participants and co-creators.“

Darlene FichterUniversity of Saskatchewan Libraries, 2 April 2006, “Web 2.0, Library 2.0 and Radical Trust: A First

Take”

A philosophy shift?These technologies suggest a radical trust

Page 29: Social Networking and  Web-Based Communities for Learning in Museums
Page 30: Social Networking and  Web-Based Communities for Learning in Museums

Tools for youWeb 2.0 can help you do your job better

Get more out of conferences

Find the cream ofthe content

Free images

Super read the news with RSSGoogle, Yahoo, Netvibes, etc.

Follow trends

Page 31: Social Networking and  Web-Based Communities for Learning in Museums

Still bewildered?

commoncraft.com

Simple, plain-english videos explain Web 2.0 concepts

Page 32: Social Networking and  Web-Based Communities for Learning in Museums

Please get in touch with questions and ideas:

Thank you

Bryan Kennedy

[email protected]

Rose Sherman

[email protected]

This presentation is available online:

tinyurl.com/4jjexs