social networks monitor
DESCRIPTION
How to Monitor Social Networks. For organisations to hear customers. Often organisations make feeble attempts to have a dialogue with customers through social networks. The problem is that customers and consumers just transmit wherever they like. So how do you find the conversations?TRANSCRIPT
Social Networks
Permanent
Feed
back
Excellent OK Terrible
1. Can’t find2. Won’t use3. Don’t care
Generation
V
Generation
V Virtual
Active
289,000 per day
14,400 per hour
7/10 are Social
28,000 Software Applications
Monitor
Microblogging
142
Brand
Spectator Sport
Tell Everyone
Suggest
I’m converted!
News
Duplicates P-orn
Irrelevancies
Public Relations
Misspelling
Context
News
Duplicates P-orn
Irrelevancies
Public Relations
Misspelling
Context
1
12
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