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social responsibility in tourism

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Present By Tenendra Tembhare

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Page 1: Social responsibility in tourism

Present By

Tenendra Tembhare

Page 2: Social responsibility in tourism

Social responsibility is the obligation of organization’s management to make decisions and take actions that will enhance the welfare and interests of society as well as the organization.

Social responsibility is therefore quite important to the society, organization and human

It can be said that social responsibility is not fixed and has to be related to pressures at a particular point of time

Page 3: Social responsibility in tourism

It is related to the ethical responsibility and differentiates into different levels of

social responsibilities, which is :

1) economic 2) legal 3) ethical and 4) discretionary responsibilities.

Page 4: Social responsibility in tourism

Owners/shareholders Employees Customers/consumers Community

Page 5: Social responsibility in tourism

Resources available are used for the benefit of the owners/shareholders

Stability of the enterprise

Ensure that the company grows, so that the shareholder gains from increase in the market price of his shares

Page 6: Social responsibility in tourism

Provide adequate monetary , psychological rewards as well as job security

Selection of employees should be made fairly

Providing educational opportunities & training to the employee at company’s expense

Working conditions should be safe & pleasant

Page 7: Social responsibility in tourism

To provide prompt courteous & dependable service

Provide adequate quality products at reasonable price

Page 8: Social responsibility in tourism

Should improve quality of life of the people in

the community it is established

Page 9: Social responsibility in tourism
Page 10: Social responsibility in tourism

Developments on CSR in Tourism

• Millennium Declaration by 189 countries (2000)was a milestone.

• UNWTO launching ST-EP (sustainable tourism eliminating poverty) in 2002 which is complimentary to MDGs (Especially in Africa & Asia).

• ISO 26000 series is going to be assigned for satisfactory role in CSR tourism (Sweden and Brazil are working to make it more meaningful).

• Different awards have been introduced for CSR performance in tourism industry.

Page 11: Social responsibility in tourism
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Page 13: Social responsibility in tourism

Ways to Countermeasure the Issue

• Reporting• Communicating to Tourists• Connecting with

Stakeholders(NGOs, Social Services, Law enforcement,both local and Embassy police attachés)

• Messages for Campaigning

Page 14: Social responsibility in tourism

Thank you


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