social responsibility of management
TRANSCRIPT
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Submitted by Nithya.c 2011-06-012
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Presented by
Nithya.c
2011-06-012
SOCIAL RESPONSIBILITY
OF MANAGEMENT
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Business and society
Business depends on society for
• Money• Men• Skills• Markets
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Social responsibility Obligation and commitment
of managers to take steps for protecting and improving society’s welfare along with protecting their own interest
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Social responsibilities of Business
Business
Employees
Owner
Community
Customers
Government
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To owners• The business should be
managed profitably• Fair and regular return on
capital• Capital appreciation• Financial position of the
business should be consolidated
• Company should build its image and reputation in the market
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To Employees
• Fair selection,training and promotion• Fair wages and incentives• Safe and comfortable working conditions• Labour welfare schemes• Proper recognition,appreciation and
encouragement of special skills• Installation of efficient grievance
handling system
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To Consumers
• Supply goods at reasonable price• Provide after- sales service• Avoid creation of artificial scarcities• Not to give a false advertisement• Producing and distributing only quality
goods• To ensure that the product supplied has
no adverse effects
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• Providing the same weight,composition etc of the product as marked on the package
• Provide full information• To improve product distribution• To hear and redress genuine
grievances of the customers• Understand customers needs and to
satisfy them
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To Community
• Prevent environmental polllution and to preserve ecological balance
• Assisting in overall development of the locality
• Provide jobs• Promotion of small scale and
ancillary industries• Promotion of education and literacy
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To Government
• Complying with all government regulations and legal requirements
• Paying taxes honestly
• Executing government contracts
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• Making services of executives available for government
• Working as a willing partner with government
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