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Social-Software-based Support for Enterprise Architecture
Management ProcessesRainer Schmidt1, Alfred Zimmermann2, Michael Möhring3, Dierk Jugel2,4,
Florian Bär1 ,Christian M. Schweda5
1Munich University of Applied Sciences, 2Reutlingen University, 3Aalen University, 4University of Rostock
22.09.2014
Prof. Dr.-Ing. Rainer Schmidt 1
Enterprise Architecture Management (Processes)
The Tayloristic Approach to Enterprise Architecture Management Processes
Applying Social Software to Enterprise Architecture Management Processes
Conclusion
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Prof. Dr.-Ing. Rainer Schmidt 2
Overview
Business process
BaaSBusinessas a service
SaaSSoftware as a service
PaaSPlattform as a service
IaaSInfrastructure as a service
Service-Oriented Enterprise Architecture
Enterprise Architecture Management
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Tayloristic Approach
Producer Customer
Prof. Dr. Rainer Schmidt, Hochschule München
Tayloristic = Expert-driven, top-down
Expert-driven Well-defined but not used..
Prof. Dr. Rainer Schmidt, Hochschule München22.09.2014
Enterprise Architecture Managament cross-organizational
Many stakeholders
Value of contributions not determinable in advance
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Issues
Knowledge Intensive Processes
Control flow too complex to be defined in advance
Real-time redefinition of workflow by multiple stakeholders
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Enterprise Architecture Management Processes need Ad-Hoc Definition Workflow Definition
Meaning of terms changes often on the border of organizations
Words interpreted differently from organization to organization
Synonyms and homonyms
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Semantic Heterogenity
Definition of Social Software
Social Software is software that supports weak ties and social production following the ideas of egalitarianismand mutual service provisioning.
Rainer Schmidt, HTW-Aalen 13
Granovetter
Benkler, Tapscott
SurowieckiVargo, Lusch
Strong and Weak Ties
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Social Production
Prof. Dr. Rainer Schmidt, Hochschule München
Bottom-up and ad-hoc
Egalitarian Decisions
Prof. Dr. Rainer Schmidt, Hochschule München
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Semantic integration
Ad-hoc workflow definition
Organisational integration
Social production
Collective decisions
Value co-production
Weak tiesStakeholder integation
Reconciling terminology
Enterprise Architecture Management ProcessesCross-Organizational
Knowledge Intensive
Social Software ProvidesIntegration of stakeholders across organizations
Value-Co-Creation
Outlook
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Conclusion
