social value imperative - laura spiers (interserve) - facilities show, 18th june 2014

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The Social Value Imperative: Sustainability, skills and community engagement Laura Spiers, Group Sustainability Manager, Interserve Mat Roberts, Head of Sustainability, Landmarc Twitter: @LauraASpiers @matroberts

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Why is Interserve concerned with 'Social Value'? The Group Sustainability Manager, Laura Spiers, explores the challenges the business set itself, as part of its sustainability plan, to double its apprenticeships, embrace local employment targets and establish an approach to building 'knowledge capital'. She also looks at avoiding the 'low pay trap' and what meaningful engagement looks like from the community perspective.

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Page 1: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

The Social Value Imperative:Sustainability, skills and community engagement Laura Spiers, Group Sustainability Manager, InterserveMat Roberts, Head of Sustainability, Landmarc

Twitter: @LauraASpiers @matroberts

Page 2: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

Redefining the future | 2

What is social value?

“a process whereby organisations meet their needs for goods, services, works and utilities in a way that achieves value for money on a whole life basis in terms of generating benefits to society and the economy”

The Sustainable Procurement Task Force

“Social value refers to wider non-financial impacts of programmes, organisations and interventions including wellbeing of individuals, communities, social capital and the environment”

Demos

Page 3: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

Redefining the future | 3

Education Employability Enterprise

Wellbeing

Relationships

Inclusion

Communities

Innovation

What is social value?

Trust

Page 4: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

Redefining the future | 4

Why social value?

Page 5: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

Redefining the future | 5

What do our clients expect of us?

What does society expect of us?

More local employment

SMEs & social enterprises in supply chain

Engagement with local communities

Employment, skills, learning

To protect the natural environment – a social ‘good’

Equality of opportunity

Best practice in sustainability

Opportunities for employees

Why social value?

Page 6: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

How are we thinking about social value?

Page 7: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014
Page 8: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014
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Social Value – the way forward...

Page 10: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

Redefining the future | 10

Our business case in summaryClients are demanding more,

whether private or public sectorNeed to restore public trust in corporates

Opportunities arise from local community engagement

Focus on workforce wellbeing increases productivity

Diversity of voices leads to more innovation

Social value – the way forward

Page 11: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

Redefining the future | 11

Where next for Interserve?

Thinking about social value in the context of our four capitalsIdentifying new opportunities, initiatives & partnerships

Transparently measuring & reporting our progress

Some challenging targets on our to-do list!

Social value – the way forward

Page 12: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

Redefining the future | 12

Social Value:The Landmarc Difference

Page 13: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

Social Value For RealMat Roberts, Head of SustainabilityLandmarc Support Services

Page 14: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

We are:

• A Joint venture between

Interserve PLC and PAE

• The UK’s largest land management

business approx...500,000 acres

• A very rural business

Page 15: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

Why we need to understand our Social Value

• Market Positioning

• Articulate our values

• Communicate to stakeholders

• Demonstrate our stance

Page 16: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

• Engaged with the debate

• Worked with thought leaders

• Looked at

– What we do

– How we do it

– The impact we have

What have we done?

Page 17: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

Scale and Stick

• The Landmarc Difference

• Social Value Summit

• Landmarc 100

• Rural Enterprise Hubs

• Rural Business Connectors

• Build an Ecosystem

Page 18: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

Any Questions?

Twitter: @LauraASpiers Twitter: @matroberts

Page 19: Social Value Imperative - Laura Spiers (Interserve) - Facilities Show, 18th June 2014

Redefining the future for people and places

Thank You