Company Name SOFTLAB – Laboratori per la Produzione Industriale del Software S.p.A.

Main Address Italy, Roma Via Valentino Mazzola, 66

Other Branches

Italy, Milano Via Clemente Prudenzio, 16 Tel: 02.50981

Italy, Padova Via Savonarola, 217 Tel: 049.8235820

Italy, Napoli Via dei Campi Flegrei, 34

Italy, Palermo Via Ercole Bernabei, 51

Kingdom of Saudi Arabia – Riyadh Softlab Middle East Ltd. Co. Al-Oroubah Road

WEB site URL www.soft.it

www.softlab-italia.it

Brief background On the market for over 30 years, Softlab is specialized in consulting, planning and development of technologies and outsourcing services. It is one of the most important Italian IT providers, formed by over 500 experts and serving about 80 clients. Its structure and experience allows a 360° market coverage.

The aim is to satisfy clients’ needs by providing innovative technologies, specialized industry expertise and most of all by offering personalized services and solutions. Softlab’s business method is flexible and combines the personalization offered by a niche firm and the expertise, planning and organizational capacity of a large organization

The new challenge which Softlab has taken up, is the start of Softlab Middle East. A company located in Saudi Arabia which represents a reference point for industries and organizations looking for an International technology partner, in the eastern part of the world.

CIO’s face new challenges everyday. The strategic priorities for the year ahead are:

• Increasing enterprise growth

• Creating new products and services (innovation)

• The creation and maintenance of a flexible infrastructure

• The development of projects which will allows companies to grow their core business

• Focus on information, as leverage to reduce costs, increase efficiency and competition.

Softlab responds to the market needs with:

• The development of a set of processes that allow flexible and prompt updates of applications, nowadays more complex and business critical;

• The real time control of the functioning of the IT infrastructure, with the immediate reactivation in case of fault;

• Design, planning and development of turnkey projects

Our goals are:

• be available for our customers when they need us and build lasting relationships they can rely on.

• connect with new business and continue to grow into the years

• continually enhance our services with a knowledgeable and friendly support staff.

• To create a trouble-free experience for our customers.

The Units

Our services are based on three values: innovation, personalization and competence.

We build successful solutions thanks to our clear understanding of the clients’ needs and a business focus of the various market sectors in which we operate.

Softlab is divided in different departments which support the technical business units: Research & Innovation, Sales & Marketing, Human and Administration.

Finance

Offers operational and applicative consulting, designs processes and implements solutions to answer the needs and expectation that the sectors is facing: modernization of the systesms, data management, multichanneling, compliance, usability and integration.

Industry

The division offers methodologies and skills in the development of new reliable and competitive applications which aim at improving the visibility on the market through rationalizing costs, more efficiency and the strengthening of the customer base. The business areas followed by this division are: Industries, Services, Transportation and Telecommunication.

Public Sector

The expertise in the sector allows the Public Administrations to accomplish internal efficiency, through the reduction of the bureaucracy and the saving on operational costs. This division offers innovation in the quality and methodology of the services offered to citizens and businesses, simplifying accesses to the available services and improvements in the interoperability between the various bodies. In addition, it responds to the need of applicative governance through the development of vertical projects and improvement of activities.

Cross

Operates in operational and applicative consulting of all business areas. The business unit has a geographical nature as it operates in nothern Italy.

Third Sector

In addition to operational service and consulting, this unit develops products and offers assistance to NGO’s, International and Charity organizations, public and private companies in whose mission are Social Responsibility and Charity activities.

The O�er

Softlabs’ assets are the methodologies, the personalization, the application development, and the experience matured in the years as system integrator.

Sofltab guarantees for the entire cycle of the software design; selecting the most appropriate frameworks to match the characteristics of the projects and the problem solving of the applications performance.

Our vertical competencies allow us to develop and design turnkey projects and enterprise applications with the most advanced technologies such as J2EE and Microsoft. NET

We work in the ICT market, where Technology, Innovation and Design converge.

We support our clients define their needs and how to achieve their objectives, through the thirty-year experience we guide and deliver change.

The key solutions offered are:

Our obje ve is to build partnership to respond to clients’ specific needs. This allows us to effec vely put our technologies and experience at work.

Our Partnerships

We develop projects and solu ons with industry leaders to provide our clients with scalability, innov on, increase in efficiency, effec veness and compe ve edge.

• Business Process Management – IBM

• Microso

• Por olio management – Tenforce

• Performance management - Compuware

• Security

• Data Center Services - Quark

• e Learning Solution - iLearn

– Yarix

IBM

“BPM is about connecting corporate strategy to the tasks your people, systems, partners and customers perform, doing this at scale and prioritized for maximum bene�t”.

The BPM methodology is getting increasingly widespread among enterprises, supported by the introduction of specific software products (BPMS) based on “Model-Driven” architecture, on a platform that is independent from the business model, which allows the development of functionalities regardless of the basic technology. The differentiation of the business logic from technology allows to better focus on the process details, as the models are easy to comprehend and do not require the inclusion of technical details for implementation. The models can therefore be directly translated into running codes, sometimes with only minor technical interventions.

IBM Business Process Manager v.7.5 helps clients optimize performance, increase agility, and reduce costs, by discovering, documenting, automating, and continuously improving business processes. The solutions are built on open standards, and provide ongoing prioritization, planning, visibility and control of business processes, increasing the speed and flexibility with which organizations can manage their business process activities and decision making.

Microsoft

Softlab is a certi�ed “Microsoft Partner” according to the “Gold Certi�ed Partners Program” which acknowledges that the Company is characterized by technological excellence, remarkable impact on the market and good level of Customer Satisfaction in the supply of Microsoft products and services.

The partnership with Microsoft has been accomplished on account of the solid expertise that Softlab has achieved in offering system and application assistance, and represents an important competitive advantage for the Company. This refers particularly to the highly specialized know-how Softlab can now attain for the optimization of technical solutions and of business processes.

Tenforce

pmProjectTeam is an all-in-one web solution for end-to-end project and project portfolio management.

pmScrum is a Project Management tool to follow-up projects that follow the Scrum Methodology.

pmOperation is a flexible software solution to support the process industry.

Compuware APM

Compuware APM® is the industry’s leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market’s only unified APM coverage across the entire application delivery chain—from the edge of the internet through the cloud to the datacenter.

Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.

Yarix

SOFTLAB and Yarix are Partners on the S.I.I. project for Italy.

Aimed at strengthening the security of businesses data, the project was designed to solve all users criticalities related to the web’s surfing, to safeguard personal and sensitive both in the technological area and in the legal area.

The technologies used on the project are unique and licensed.

Yarix owns a SOC (Security Operation Center), an entity that protects data and resources

in various scenarios. It is active 24/7/365 and may enact the following activities:

Centralized Monitoring Systems using dedicated resources

Proactive Analysis / Early Warning / Security Alert

Quark is a leading firm in Data Center Architecture, Engineering and Project Management Services working as advisors to some of the most technologically advanced companies.Our designs do always consider an optimized PUE depending on the location by putting into practice reliable, modular, scalable, flexible and easily operable solutions.In order to endorse these concepts we manage the relevant certifications by independent and reputed organizations such as Uptime Institute and US Green Building Council (LEED). We at Quark firmly believe that a Data Center is a strategic asset for our Clients due to their high dependence on their IT systems, which is why increasingly more top multinational corporations are relying on us.

Quality guarantee as to Project management, design and operation advice

Certified by independent auditors from renowned international companies

Processes

People

iLearn is the leading technology and services provider in the fields of eLearning and education technologies. Our qualified eLearning staff equipped with state-of-the-art eLearning tools and products will be able to assist you in your eLearning initiatives.Located in the UAE, Kingdom of Saudi Arabia, Kuwait and Oman with an outreach to the Middle East region, iLearn is your eLearning partner!iLearn utilizes its unmatched expertise and strategic partnerships with leading educational and technological providers to deliver a comprehensive range of learning products and services that serve the Higher Education, Government and Corporate sectors.iLearn also specializes in Arabization, Customized Content Development, Social Media, Apps and Games Development Our highly experienced technical staff works with clients to design, develop and deliver flexible, cost-effective and customized learning solutions, based on state-of-the-art training needs analysis frameworks, blending online and face-to-face learning.

LEARN MIDDLE EAST

Management Systems and Technologies providing Information Security

Reporting

Security Assessment

Certi�cations

Clients & Partners