software agents group joan morris and jim youll...software agents group sm a shopping trip......
TRANSCRIPT
![Page 1: Software Agents Group Joan Morris and Jim Youll...Software Agents Group SM A shopping trip... ¥Personal profile ¥Constant negotiation ¥Constant personalization Scanning IM Pei:](https://reader034.vdocument.in/reader034/viewer/2022050310/5f72467657ba483f2e5aca35/html5/thumbnails/1.jpg)
Joan Morris and Jim Youll
Software Agents Group
SM
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A shopping trip...
¥Personal profile
¥Constant negotiation
¥Constant personalization
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Scanning IM Pei:A Profile in American Architecture
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Picking the price
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A walk through Harvard Square...
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Silent agent negotiation
beep!
Harvard Univ. Bookstorelowest price $55
Wordsworth Books$45
The Coopout of stock
BradÕs Agent
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Book found!
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Charge it
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No waiting at the checkout
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And the dayÕs just begun...
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The quest for musicÉ
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Scanning a CD player
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Select desired options
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BradÕs negotiation strategy• Tell vendors this is a competitive bid
• Disclose:– CD player model
– 2-day delivery required
– name / customer ID
– present location
• Withhold:– preferred price range $150 to $200
– other personal information
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Negotiation: nearby merchants
• Tweeter’s agent:– Competitive bid
– In store now
– New customer
– Stock level high
– Inventory turnoverlow
– offer $155
• Best Buy’s agent:– Competitive bid
– Two miles away
– Stranger
– Stock level low
– Inventory turnoverhigh
– offer $175
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Negotiation: Internet merchants
¥ SupremeVideoÕs agent:Ð Competitive bid
Ð Regular customer
Ð Low number ofcustomer service calls
Ð Out of stock for 3 days
Ð offer $155, availablenext Thursday
• Crutchfield’s agent:– Competitive bid
– New customer
– Stock level high
– offer $137, noextended warranty
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LetÕs see what the agent found
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Options
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No waiting at this counter, either
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The dayÕs not over yet...
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Next stop, Tower Records
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Thank you
Symbol Technologies
Tweeter
Wordsworth Books
Featuring
Daniele De Francesco
as Brad
sm
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Research
¥ Inferencing
¥ Profiling
¥ Personalization
¥ Consumer Privacy
¥ Ontologies
¥ Negotiation mechanisms
¥ Recommendation algorithms
¥ Reputation systems
¥ BuyersÕ strategies and sellersÕ strategies
¥ Economic impact of multi-agent systems on markets and prices