software asset management & audits · adrian coull [email protected] software asset...

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Adrian Coull [email protected] Software Asset Management & Audits

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Page 1: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

Adrian [email protected]

Software Asset Management & Audits

Page 2: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

Agenda

| © Elopak Group 2

ContextSAM

approach

Audit experience

In conclusion..

Page 3: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

| © Elopak May 20163

Page 4: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

Machine production Roll Fed productionCoating plant Converting plant (incl JVs)

Corporate locations

Headquarters Oslo, NorwayCorporate Offices with Technology Center Spikkestad, Norway

Manufacturing Plants

Denmark – Coating & Converting, Roll FedGermany – ConvertingThe Netherlands – (2 plants) Coating & Converting

Ukraine – Coating & Converting, Roll FedRussia – ConvertingCanada – Converting

Manufacturing Plants – Joint Ventures

Saudi Arabia – Coating & ConvertingMexico – Coating & ConvertingDominican Republic - Converting

Filling Machine Manufacturing

Germany

Pure-Pak® Associates

JapanAustraliaSouth Africa

Global reach – Production of machines and cartons

May 2016| © Elopak

4

Page 5: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

SAM setup

Elopak Group

| © Elopak 5

SAM organization

Processes and routines

Tools: Snow, SCCM and reports

Page 6: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

Licensing terms complexity

Elopak Group

| © Elopak6

Functions Version N Version N+1 Version N+2

Function A Yes Yes with maintenance

Yes with maintenance

Function B Yes Yes Yes with maintenance

Fictive example

You must understand the main ones…

But..

You cannot know all the rules Get help when required

Train SAM team

Page 7: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

SAM priorities

Elopak Group

| © Elopak 7

Identify goals and priorities

Page 8: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

Audit experience

Elopak Group

| © Elopak 8

End of Contract: 01.2012

October 2013 audit notice

End-result: “Your company has the best license control I have ever seen.”

Senior audit consultant

Page 9: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

Audit experience

Elopak Group

| © Elopak9

Oct. 2013

Nov 2013

Jan 2014

Mar 2014

Apr 2014

Mai 2014

Audit Notice

Kickoff First report delivered

Follow up and final delivery, Draft feedback

Final agreement

Final settlement

Ensure your operational priorities are known and taken into account

Project organization (communication, resource needs, timeline, etc)

Small but knowledgeable core team to coordinate and act as single point of contact

Page 10: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

Audit – Total responsibility

Elopak Group

| © Elopak 10

Group

Sites

Europe

Other

Joint ventures

Suppliers

Local

Corporate

Specific laws, ex: Russia

Clear responsibility matrix and contracts

Page 11: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

Audit: support from external expert

Elopak Group

| © Elopak 11

Ex: inaccurate advice / information on license rights

Get expert advice as support

• Independent party

Page 12: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

Checks and controls

Elopak Group

| © Elopak 12

Demonstrate that you have control (tools, processes and information)

Page 13: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

Settlement

Elopak Group

| © Elopak 13

Draft report

•Audit consultants – customer

Final report•Customer –

SW provider

Agreement•Discussion

with SW provider

Settlement•Settlement

and follow up actions

Page 14: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

In conclusion

Elopak Group

| © Elopak 14

Before the audit

Preparation is key

• Processes & routines

• Tools• Knowledgeable

people• Documentation• Responsibility

matrix

During the audit

• Demonstrate SAM control

• Consider the audit as a project

• Seek expert advice

• Negotiate

After the audit

• Lessons learned to improve practice

• New baseline

Ability to influence result

Page 15: Software Asset Management & Audits · Adrian Coull adrian.coull@elopak.com Software Asset Management & Audits

Thank you for your attention